Holiday Inn Express & Suites El Paso East-Loop 375 by IHG

Hotels
•
IHG
8.6 (116 reviews)
3500 Joe Battle Blvd, El Paso, Texas, 79938 , El Paso , US
1-915-855-6161

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Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Elevator
Fitness facilities
ATM/banking
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Service
Good Breakfast
Great Location
Cons:
Uncomfortable Bed
Coffee Pot Not Working

Categories

Cleanliness
8.61
Everything was nice and clean.
Service
9.08
Really friendly admin and excellent hospitality.
Location
9.12
Close to lots of dining options.
Room Quality
7.57
The bed was very lumpy and lopsided. It was hard to get comfortable enough to sleep.
Amenities
8.6
Standard quality for this hotel tier.
Value for Money
8.56
Standard quality for this hotel tier.
Food and Beverage
8.61
Breakfast was good.
Overall Experience
8.68
Overall stay was nice, looking forward to visiting again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:52

Property Description

Recreational Amenities: Enjoy the outdoor pool and fitness center during your stay.

Complimentary Buffet Breakfast: Start your day right with our included buffet breakfast.

Convenient Features: Benefit from a 24-hour front desk, luggage storage, and free self-parking.

Make yourself at home in our air-conditioned rooms, each equipped with modern amenities for your comfort.

Explore nearby attractions like Jungle Jaks and Butterfield Trail Golf Club.

Book your stay at Holiday Inn Express And Suites El Paso East for a convenient and enjoyable experience.

Important information:

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ELP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 116 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
A
Amelia
8
Pros:

A lot of construction made it difficult to breath. Truck traffic was sometimes difficult to navigate. Understand it is beyond control of hotel.

2025-09-29 • via Nuitee
S
Sara
10
Pros:

Eveything was nice and clean. The only thing wrong was the coffee pot in the room didn't work.

2025-09-18 • via Nuitee
M
Martin
10
Pros:

No

2025-09-03 • via Nuitee
J
Jasmine
10
Bed needs an upgrade
Pros:

Really friendly admin. The bed was very lumpy and lopsided. It was hard to get comfortable enough to sleep. It was also very squeaky when changing sleep positions. I did not sleep well here, unfortunately. Otherwise the stay was nice. Breakfast was good, and excellent hospitality.

2025-08-14 • via Nuitee
T
Teresa • family
10
Pros:

Close to lots of dining options. Love the bench between the closet and the dresser where you can place multiple bags and the hooks to hang multiple bags.

2025-07-16 • via Nuitee
I
Ignacio
10
Pros:

Just Nice... Great Location, Great Value... I Look Forward to Visit Again

2025-07-10 • via Nuitee
A
Ashleigh • family_with_children
6
Pros:

Ac was terrible, bathroom shower curtain was too short , water went everywhere on the floor. Room was pretty beat up. Holiday inn express is our go to when we travel, this one was not the best, but not the worst. Staff was friendly

2025-06-30 • via Nuitee
N
Nilfredo
10
Pros:

I liked everything

2025-06-19 • via Nuitee
J
James • family
10
Pros:

The highest praise I can give is I will stay here from now on. My family and I often visit El Paso to see her family and from now on, I will stay here

2025-06-17 • via Nuitee
J
Juan F • family
10
Pros:

Very friendly staff!!

2025-06-03 • via Nuitee
K
Kenneth • family
10
Pros:

The place was fresh and clean. Friendly service and good, hot breakfast!

2025-05-30 • via Nuitee
C
Celeste
10
Pros:

It was clean and nixe

2025-05-18 • via Nuitee
W
Wendy Marie • partner
8
Pros:

Our room was on the freeway side, so lots of road noise. The bed was quite firm, and shower doors banged a lot in neighboring rooms. Breakfast was good and location is just what we needed. Very clean, and felt safe.

2025-05-12 • via Nuitee
P
Patrick • family
10
Pros:

Staff is always friendly and the hotel is clean.

2025-04-19 • via Nuitee
J
Julie Ann • family
10
Pros:

The property was so clean. The bed was very comfortable. The staff was very helpful.

2025-04-15 • via Nuitee
D
Daniel
10
Pros:

The staff was friendly and helpful.

2025-04-07 • via Nuitee
P
Patrick • family
10
Pros:

We stay at this hotel everytime we come to El Paso and tha staff is very friendly and it is always clean.

2025-03-29 • via Nuitee
V
Verified traveler
10
Great stay in El Paso.
Pros:

The room was clean and breakfast was great. The water was the only downside of our experience. The shower's water was luke warm, didn't get hot.

2025-03-20 • via Nuitee
J
Jonathan
2
Pros:

Booked a room with a bathtub and no bathtub was in the room.

2025-02-15 • via Nuitee
A
Antonio
10
Pros:

Has a nice stay. We did have an issue with our toilet. But Benjamin took care of the issue before we return during our day out. The breakfast was excellent as well as the staff tending to the area.

2025-02-01 • via Nuitee