Plaza Inn Express

Hotels
•
Independent
8.2 (178 reviews)
4ª Ave. Sur No. 157, Tapachula, CHIS, 30790 , Tapachula , MX
52-962-6286330

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
ATM/banking
Television in common areas
Safe-deposit box at front desk
Free newspapers in lobby
Meeting rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and attentive service
Clean rooms
Cons:
No elevator
Inconsistent air conditioning
Limited breakfast variety

Categories

Cleanliness
8.05
Many reviews mention cleanliness positively, but there were concerns about old and noisy air conditioning affecting comfort.
Service
9.05
Numerous comments highlight excellent service and staff friendliness.
Location
9.05
Repeated mentions of a very good location near shopping centers and restaurants.
Room Quality
7.55
Some complaints about air conditioning not functioning properly and the absence of elevators affect the overall quality.
Amenities
7.55
Limited amenities with mixed sentiments about breakfast variety and the absence of a shuttle service.
Value for Money
8.05
Overall decent value but some felt price was high compared to competitors.
Food and Beverage
8.05
Breakfast was noted as good though limited in variety.
Overall Experience
8.25
Generally positive reviews with highlights on comfort and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:47

Property Description

Convenient Amenities and Services: Enjoy complimentary wireless internet, a hair salon, and a television in the common area. Additionally, delight in the hotel's room service and restaurant offerings.

Featured Amenities: Benefit from the business center, complimentary lobby newspapers, and dry cleaning services. Take advantage of the roundtrip airport shuttle and free self-parking.

Comfortable Accommodations: Relax in one of the 37 air-conditioned rooms with flat-screen TVs and free Wi-Fi. The private bathrooms feature rainfall showerheads and complimentary toiletries.

Make Plaza Inn Express your home in Tapachula, just steps away from Plaza Cristal Shopping Center. Book now to experience convenience and comfort at our well-equipped hotel.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TAP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 178 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 8.25
A
Ana Lucia • couple • gt
9
Comodo
Pros:

Centrico y el personal super amable. Desayuno basico pero delicioso

Cons:

El hotel esta un poco desactualizado, aveces se nos desconfiguraba la llave y no tiene elevador pero la persona nos ayudo a subir nuestro equipaje

2026-03-20 • via Nuitee
G
gabriel • couple • gt
10
2026-03-17 • via Nuitee
G
gabriel • couple • gt
10
2026-03-17 • via Nuitee
C
Cruz • family_with_children • mx
9
Pros:

La atención

Cons:

El olor para insecticida

2026-03-15 • via Nuitee
D
Dtes • family_with_children • mx
10
2026-03-11 • via Nuitee
H
Heidy • family_with_children • gt
9
2026-03-02 • via Nuitee
J
JAYER • family_with_children • mx
9
2026-02-24 • via Nuitee
E
ELDER • extended_group • gt
9
Pros:

el hotel esta en una buena ubicacion, es comodo y buena relacion precio calidad.

Cons:

Deberia de incluir un sahmpoo y jabon por persona

2026-02-09 • via Nuitee
P
Pérez Castañón • family_with_children • gt
8
Pros:

La habitación

Cons:

.

2026-01-24 • via Nuitee
C
Carlos Alberto • family_with_children • mx
10
Pros:

La atención y comodidad del hotel

Cons:

Todo muy bien

2026-01-21 • via Nuitee
M
Michelle • couple • mx
1
Pros:

La comodidad

Cons:

El servicio al cliente es pesimo

2026-01-19 • via Nuitee
S
Sergio • extended_group • gt
9
Optimizacion de tiempo distancia
Pros:

Muy buena ubicación y la opción de desayuno.

Cons:

.

2026-01-19 • via Nuitee
J
Jose • extended_group • gt
5
2026-01-11 • via Nuitee
W
Walter • couple • gt
9
Muy bueno el servicio
Pros:

La ubicación

2026-01-10 • via Nuitee
C
Carlos Alberto • family_with_children • mx
10
Pros:

La atencion del personal, las habitaciones cómodas

Cons:

Todo muy agradable

2026-01-04 • via Nuitee
M
Montenegro • family_with_children • gt
8
Bastante buena.
Pros:

Muy buena ubicación. En cercanias de centros comerciales, cines y restaurantes.
El desayuno completo, no mucha variedad pero adecuado para empezar el día, con horario corto.
Buen café!

Cons:

Si llevas mucho equipaje te tocará cargarlo, no hay elevador y no te ayudan mucho.

2026-01-03 • via Nuitee
A
Andrea • family_with_children • gt
10
Todo muy positivo.
Pros:

La ubicación.

2025-12-29 • via Nuitee
A
Arturo Edgar • extended_group • mx
8
2025-12-21 • via Nuitee
O
Ortiz • family_with_children • gt
10
Pros:

Ubicación

2025-12-11 • via Nuitee
J
Jorge • extended_group • gt
10
2025-11-27 • via Nuitee