Hotel Palacio

Hotels
7.8 (69 reviews)
G.S Road, Khanapara, Opp Farm Gate , Guwahati , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Kind and responsive staff
Comfortable rooms
Cons:
Cleanliness issues
High price for the offer

Categories

Cleanliness
6.78
Some spots could’ve been more cleaned, strong smell of smoke in some rooms.
Service
8.75
Staff really kind and responsive, front desk very helpful.
Location
8.79
The location was good.
Room Quality
7.74
Rooms comfortable but with some issues like cigarette smell.
Amenities
8.27
Standard quality for this hotel tier.
Value for Money
7.23
price bit high for the offer.
Food and Beverage
6.78
Breakfast little poor and suggestions for improvement.
Overall Experience
8.05
A generally positive experience but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 14:26

Property Description

Luxurious Accommodation with Modern Amenities

Hotel Palacio, nestled in Guwahati, offers a blend of comfort and convenience just 16 km from Kamakhya Temple. Guests can enjoy a range of facilities including a fitness centre, free private parking, and a restaurant. State-of-the-Art Facilities like an indoor pool, ATM, and business centre cater to all needs. The 24-hour front desk, airport transfers, room service, and free WiFi ensure a seamless stay. Explore nearby attractions such as Indira Gandhi Athletic Stadium and ISKCON Guwahati. With Lokpriya Gopinath Bordoloi International Airport just 29 km away, Hotel Palacio is the perfect choice for a memorable stay in Guwahati. Book now for an unforgettable experience!

Important information:

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.

Visitors are not allowed inside the room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GAU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 69 reviews
Cleanliness: 6.78
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 7.23
Food and Beverage: 6.78
Overall Experience: 8.05
L
Lama family_with_children in
7
2026-01-30 via Nuitee
K
Kenny D kharkongor family_with_children in
8
2026-01-13 via Nuitee
L
Lovin couple in
7
2025-12-07 via Nuitee
N
Ndiaye solo_traveller sn
8
2025-11-14 via Nuitee
O
Oei Gunawan family_with_children id
9
2025-11-12 via Nuitee
A
Andrea solo_traveller nl
9
Really good , would recommend
Pros:

Staff really kind and responsive, rooms comfortable with everything you need in it

Cons:

Some spots could’ve been more cleaned

2025-11-03 via Nuitee
B
BDD couple in
9
Pros:

The location was good. The front desk was very helpful, specially Mr Biswajit who was a great help.

Cons:

The room had a smell of cigarettes as we entered.
Also English news channels need to be added.to the cable .. There was only option of Republic

2025-10-13 via Nuitee
M
M Rama solo_traveller in
7
2025-09-08 via Nuitee
F
Federico couple it
5
price bit high for the offer
Pros:

Bedsheets and towels are clean. Staff are very kind

Cons:

Need maintenance. The room has a strong smell of smoke. Breakfast little poor, instead of white eggs, will be better to offer to clients brown eggs and it’s important to clean the eggs shell before boiling….

2025-08-26 via Nuitee
C
Chamola couple in
8
2025-07-31 via Nuitee
L
Lanuakum family_with_children in
7
2025-07-13 via Nuitee
K
knerlang family_with_children in
7
2025-07-10 via Nuitee
V
Vikramsinhji
10
Pros:

very polite and professional. clean and service oriented

2025-06-06 via Nuitee
S
Saleel
6
Pros:

There was no hot water in the evening, the heater was broken.
They ask for eco friendliness but the tap has to run forn15 mins before hot water can come in the shower.

2025-06-02 via Nuitee
S
Shatsang family with young children in
3
toilet and swimming facility is not satisfactory
Pros:

breakfast was well but when we ready to eat the breakfast after self serve one staff talk to me that you have to paid for breakfast you don't have complimentary breakfast. its not right time say, they should say before we start our breakfast among the staff there was big communication.....

Cons:

bathroom for room no. 403 4th floor was unusable, the water was not flow properly it was over flood to floor even if I wash my feet. need to repair at the earliest. Swimming pool was not able to use on the arrival day and next morning also we forcely use due to pressure of your children and it was very very dirty.

2025-05-28 via Nuitee
S
Sahiba review category business travellers in
10
Exceptional
2025-05-08 via Nuitee
M
Mehandru review category business travellers in
10
Exceptional
2025-03-17 via Nuitee
C
Cynthia review category business travellers us
10
Exceptional
Pros:

The neatness and the warmth of the workers

Cons:

Struggling to get English language on the television

2025-02-11 via Nuitee
P
Partha
8
Pros:

Good short stay

2025-02-02 via Nuitee
S
Sobhanksb2 group in
8
A pleasant value for money stay.
Pros:

Room service was very good, although with limited options. Front desk staff were well trained and polite.

Cons:

House keeping can be a little better

2024-12-28 via Nuitee