Hotel Unione

Hotels
8.5 (803 reviews)
Via Henry Guisan 1 , Bellinzona , ch

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Central location
Clean and comfortable
Good breakfast
Cons:
Noise from traffic
Missing kettle in room
No towels replaced

Categories

Cleanliness
8
The hotel was reported to be very clean, but one review mentioned that the air conditioning did not work and towels were not replaced.
Service
9
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
9
Guests noted the central location, which provided good access to local attractions and transport.
Room Quality
8.5
Rooms were generally described as comfortable, but some concerns about noise when windows are open.
Amenities
8
Adequate amenities were mentioned, though some guests noted that a kettle was missing.
Value for Money
8
The pricing was mentioned as being somewhat high for the season without breakfast included.
Food and Beverage
9
Positive feedback about the breakfast buffet and restaurant dining experience.
Overall Experience
8.5
Overall positive experiences with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 18:09

Property Description

Central Location and Historic Charm
Hotel Unione, nestled in the heart of Bellinzona just steps away from the historic pedestrian zone and overlooking the iconic UNESCO-listed castles, offers a truly unique stay experience.

Delicious Dining Experience
Indulge in a culinary journey at our family-run hotel's restaurant, where a delightful array of Italian and international dishes awaits to tantalize your taste buds.

Modern Comforts and Convenience
Enjoy seamless connectivity with complimentary Wi-Fi throughout the property, ensuring you stay connected with your loved ones. Additionally, with the motorway exits just 4 km away, exploring the picturesque surroundings is a breeze.

Experience the perfect blend of history, comfort, and convenience at Hotel Unione. Book your stay now!

Important information:

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for CHF 20 per person per night when using an existing bed.
    People 5 years old and over stay for CHF 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.5
Based on 803 reviews
Cleanliness: 8
Service: 9
Location: 9
Room Quality: 8.5
Amenities: 8
Value for Money: 8
Food and Beverage: 9
Overall Experience: 8.5
C
Cristina couple ch
8
2026-05-08 via Nuitee
G
Gion family_with_children ch
8
Gerne wieder
Pros:

Alles tipptopp

Cons:

-

2026-05-07 via Nuitee
R
René Inauen solo_traveller ch
8
Pros:

Freundlich, zuvorkommend, alles Versprochene vorhanden

Cons:

Parkplatz-Situation ist etwas mühsam

2026-05-04 via Nuitee
R
René Inauen solo_traveller ch
8
2026-05-04 via Nuitee
M
Martin solo_traveller mv
6
Pros:

The man at the reception, very friendly 👏

Cons:

The breakfast buffet is nice as a set up but a bit boring , a hot dish like scrambled eggs would also make a difference

2026-05-04 via Nuitee
M
Magali solo_traveller ch
10
Pros:

Accueil excellent.
Restaurant également
Gentillesse des collaborateurs de l'hôtel.

2026-05-03 via Nuitee
S
Sara couple it
7
2026-05-03 via Nuitee
A
Anna family_with_children ch
9
Es war alles gut
Pros:

Sie war zentral und sauber

Cons:

Gar nichts

2026-05-03 via Nuitee
S
Stefan couple ch
8
2026-05-02 via Nuitee
A
Aneta family_with_children cz
8
2026-04-26 via Nuitee
W
Weber solo_traveller ch
8
2026-04-22 via Nuitee
A
Anna Nadia couple it
8
2026-04-20 via Nuitee
B
Beat extended_group ch
8
Pros:

Sehr freundliches Personal und reichhaltiges Frühstück!👍

Cons:

Lärm von der Strasse!
Kann nicht mit geschlossenem Fenster schlafen!🤷🏻‍♂️

2026-04-19 via Nuitee
D
Daniela solo_traveller ch
10
2026-04-18 via Nuitee
R
Regula solo_traveller ch
10
2026-04-18 via Nuitee
E
Edgar couple ch
9
Tolles Hotel und sehr gute Lage
Pros:

Alles war super 👍

Cons:

—-

2026-04-18 via Nuitee
L
Luca couple ch
1
Pessimo customer service
Pros:

Posizione centrale.

Cons:

Ho prenotato erroneamente per due persone, invece che per una sola. Cerco di trovare la seconda persona, non la trovo, così durante il check-in alla reception specifico che sono da solo e richiedo un rimborso. Non me lo accordano.
Se avessi pagato per uno e fossi arrivato con qualcun altro, avrebbero preteso (giustamente) la differenza; in caso contrario, però, non è previsto nessun rimborso.
Pessima assistenza al cliente. Non verrò mai più in questo albergo.

2026-04-15 via Nuitee
G
Georg couple de
9
Wir kommen wieder
Pros:

Das Frühstück war super und die Lage hervorragend. Ein Haus mit langer Tradition.

2026-04-12 via Nuitee
U
Urs couple ch
7
Pros:

Personal sehr freundlich - sehr gut.

Cons:

Gewaltiger Lärm von draussen (Strasse) - ausschliesslich viele Stunden nachts !
Gibt es denn da kein Einschreiten der Politik und dadurch der Polizei ?
Ist z.B. ein Büssen nicht möglich ?
Wir erlebten diesen Lärm bereits im Oktober 2016 ...

2026-04-10 via Nuitee
S
Sabrina couple it
9
2026-04-10 via Nuitee