New Balturk Hotel Izmit

Hotels
7.6 (259 reviews)
Yahya Kaptan Mah. Şehit Ergün Köncü Sok. No:38 Bekirpasa , Kocaeli , tr

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice atmosphere
Cons:
Poor cleanliness
Outdated rooms
Bad breakfast

Categories

Cleanliness
6.43
Several mentions of cleanliness issues, such as poor room conditions and bad smell.
Service
9.4
Overall positive sentiment with specific mentions of friendly staff.
Location
8.94
Good location highlighted in several reviews.
Room Quality
5.89
Reported problems include old furniture, noise from neighboring rooms, and bad smells.
Amenities
8.42
Some amenities are available, but there is a lack of positive feedback.
Value for Money
7.38
Comments indicate overpriced experience for the quality offered.
Food and Beverage
5.93
Negative reviews about breakfast quality.
Overall Experience
8.4
Mixed reviews overall but some positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:45

Property Description

Luxurious Accommodation
New Balturk Hotel Izmit offers a range of beautifully designed rooms including Standard, Comfort, Deluxe, and Deluxe Jacuzzi Rooms, as well as Family and Corner Suites, ensuring a comfortable stay for all guests.

Modern Amenities
Enjoy modern amenities such as Smart LED TVs, air conditioning, soundproofing, tea/coffee makers, and fast fiber Wifi in all rooms. The hotel also provides 24-hour room service, laundry service, and airport transfers for added convenience.

Convenient Location
Situated just 5 minutes from the city center, New Balturk Hotel Izmit is close to business, entertainment, and shopping centers. Explore natural beauties like Sapanca Lake and Kartepe mountain, or easily access public transportation with Izmit Bus Station just a 2-minute walk away.

Discover the perfect blend of luxury and convenience at New Balturk Hotel Izmit!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for € 15 per person per night when using an existing bed.
    Children from 7 years old to 11 years old stay for € 10 per person per night when using an available extra bed.
    People 12 years old and over stay for € 13.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 259 reviews
Cleanliness: 6.43
Service: 9.4
Location: 8.94
Room Quality: 5.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 5.93
Overall Experience: 8.4
D
Dariia solo_traveller ua
10
2026-05-08 via Nuitee
C
CEMIL family_with_children ro
1
Pros:

Hiçbisey

Cons:

Hiçbişey

2026-05-05 via Nuitee
L
Leyla couple gb
5
Disappointing and not looked after
Pros:

The room was spacious and it had a balcony - not that we used it but it meant we had good air flow into the room. The staff were very helpful and friendly

Cons:

The room was very dated, dirty and had so many broken fixtures, mostly in the bathroom. We stayed two nights on separate occasions and had different rooms and they both had broken fixtures in bathrooms including the showers, shower heads, shower head holders. The shower doors didn’t close in one of the rooms.
There were super noisy guests both nights and as the doors have gaps at the bottom you can hear everything. One of the rooms had a really noisy unit outside too so it was really difficult to sleep. The other night we got a call to our room at 2:30 am and 3:30 am with no explanation, which obviously meant we had broken sleep.
I wouldn’t recommend this hotel to anyone to stay in, other than to say that the men working on reception were very helpful.

2026-05-04 via Nuitee
G
Göksel solo_traveller de
8
2026-04-28 via Nuitee
N
Nieves solo_traveller es
4
Cons:

Los colchones son muy malos. Están vencidos. La habitación es muy fría, el aire hace mucho ruido y olor a tabaco en las habitaciones.

2026-04-22 via Nuitee
A
Alusman solo_traveller kz
9
2026-04-19 via Nuitee
F
Filiz family_with_children de
5
Pros:

Die Lage ist gut gelegen zum Busbahnhof und S-Bahn. Personal war freundlich.

Cons:

Leider sehr in die Jahre gekommen. Im Zimmer hat es unangenehm gerochen.

2026-04-11 via Nuitee
E
Elisa solo_traveller it
1
Pessimo
Pros:

La struttura non corrisponde per niente alla descrizione e alla foto viste su booking. Non ci tornerei da migliorare e ristrutturare sicuramente.

Cons:

la struttura vecchia e mal tenuta, in bagno ho trovato delle tubazioni arrugginite a vista anche pericolose tutto molto vecchio e sporco

2026-04-10 via Nuitee
J
Jazmyn solo_traveller au
7
Cons:

Smelt like smoke

2026-03-29 via Nuitee
S
SAMET family_with_children tr
8
2026-03-15 via Nuitee
G
Gasimova couple az
5
Pros:

Расположение и завтрак были превосходными.

Cons:

На лестнице, ведущей в отель, нет места для подъема чемоданов. Постельное белье и постельные принадлежности были грязными. Ванная комната не была отремонтирована. Чистящие средства были низкого качества.

2026-03-12 via Nuitee
L
Laura couple ro
10
2026-03-09 via Nuitee
B
Bogdan extended_group ro
10
Perfect pentru nevoia noastră de a fi ușor accesibil din autostradă.
Pros:

Fiind în tranzit, hotelul a fost foarte aproape de autostradă. Personal foarte amabil. Am primit cele mai bune informații unde putem să mâncăm de seara.

2026-03-09 via Nuitee
K
Khaled family_with_children kw
6
2026-02-26 via Nuitee
T
Tonci74 solo_traveller it
8
Good Hotel with comfortable and clean rooms
Pros:

Good Hotel with comfortable and spacious Rooms.
The area near the hotel is full of Restaurants

2026-02-09 via Nuitee
M
Mahmoud family_with_children qa
9
Pros:

Very friendly and supportive team, hotel is accessible and close the city . Parking is convenient.

2026-01-22 via Nuitee
A
Arifa family_with_children us
10
2026-01-20 via Nuitee
K
Karzan family_with_children gb
10
2026-01-19 via Nuitee
K
Karagülle family_with_children at
6
Cons:

Keine gute Erfahrung Zimmer haben nach Zigaretten gerochen, Betten waren nicht bequem

2026-01-11 via Nuitee
F
Filiz family_with_children ch
1
2025-12-25 via Nuitee