The Riverside Hotel

Hotels
7.9 (1475 reviews)
Cinderhill Street , Monmouth , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Dated room furniture
Cleanliness issues

Categories

Cleanliness
6.65
Some reviews mentioned rooms being clean, but issues like cobwebs and dirt were highlighted.
Service
8.65
Staff were frequently described as friendly, helpful, and accommodating.
Location
8.65
Location was positively noted for being close to the town center with parking available.
Room Quality
6.65
Several guests mentioned dated furniture and some rooms needing upgrades.
Amenities
7.65
Amenities were present but some issues like dated features and basic accommodations were noted.
Value for Money
8.65
Guests generally felt they received good value considering the price.
Food and Beverage
8.65
Breakfast was positively mentioned in multiple reviews.
Overall Experience
7.65
Overall, guests had a pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:03

Property Description

Newly Refurbished Hotel
Located in the picturesque Wye Valley, our family-run hotel offers a warm welcome and excellent service. The seventeen newly decorated rooms provide comfort and value for money, ensuring a pleasant stay for all our guests.

Modern Restaurant and Trendy Bar
Indulge in delicious cuisine at our modern restaurant and unwind at our trendy bar, a favorite spot among locals and residents alike. Enjoy a variety of food and wines in a vibrant and inviting atmosphere.

Convenient Location
Just a short walk from Monmouth's center and a quick drive from Cardiff, our hotel is perfectly situated for exploring the charming surroundings. Experience the beauty of the Wye Valley during your stay with us.

Book now to experience our welcoming hospitality and exceptional amenities.

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 1475 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 6.65
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 7.65
T
Tom • couple • za
3
2026-09-19 • via Nuitee
D
Denniston • couple • gb
7
good value for money
Pros:

superb location close to restaurants, lovely park and bridge, and Waitrose.
right on Offa's dyke trail

Cons:

cleanliness of bathroom

2026-09-19 • via Nuitee
T
Trevor • extended_group • gb
7
2026-09-17 • via Nuitee
M
MYRA • couple • gb
8
The receptionist was very helpful
Pros:

The room was spacious and on the ground floor

Cons:

It was fine

2026-09-15 • via Nuitee
N
Nicola • solo_traveller • gb
3
Badly in need of renovation throughout
Pros:

Car parking was useful

Cons:

Smell of black mould, very uncomfortable mattress, brown stained and musty carpet, leaking shower, very tired and quite dirty overall.

2026-09-14 • via Nuitee
L
Lyndon • solo_traveller • gb
7
Pros:

Just after a clean bed for the night

2026-09-13 • via Nuitee
S
Simon • couple • gb
7
A value for money pit stop on a Wye valley walk.
Pros:

In a good spot.

Cons:

Weekday traffic is busy outside. With hindsight would have preferred a room on other side.

2026-09-12 • via Nuitee
M
Michael • solo_traveller • gb
8
Pros:

Free parking, decent size room plus the choice of a bath or a shower. Was able to check in early so I saved money on parking fees. A nice walk into town via the medieval bridge & a takeaway fairly close by..
Good value for money plus the staff are fairly friendly & helpful.

Cons:

Basic tv with a lot of channels missing

2026-09-11 • via Nuitee
S
Samantha • solo_traveller • gb
7
2026-09-10 • via Nuitee
D
David • couple • gb
6
2026-09-10 • via Nuitee
P
PHILIP • couple • gb
8
Good, overall, still have to get up and running sooner rather later
Pros:

Close to the centre of town, good parking considering the flooding they experienced last year good effort by all

Cons:

Bar not open often, no breakfast due to the flooding still trying to sort it out

2026-09-08 • via Nuitee
J
James • solo_traveller • gb
10
Pros:

Staff were really lovely and helpful, we needed to check in a little early to get ready for a wedding and they were super helpful on the phone and when we arrived.

2026-09-07 • via Nuitee
L
Lucy • solo_traveller • gb
5
2026-09-06 • via Nuitee
D
David • couple • gb
6
Last minute stop, a good night's sleep.
Pros:

The bed was comfortable and we were able to book at the last minute. The staff were helpful especially as we booked just before 10pm.
We just needed a stop for the night and they were accommodating.
The shower was good and powerful and a good start to the day.
We didn't stop for food.

Cons:

The hotel is definitely in need of a referb. It is dated in appearance.

2026-09-05 • via Nuitee
S
Steffan • couple • gb
9
Cheap, onsite parking, close to centre, happy days
Pros:

The price, let’s be honest. On site parking, 100m or so from the historic bridge to cross the river onto the main street of the town. Staff were also very friendly and helpful.

Cons:

Couldn’t really get the tv to work properly as it couldn’t connect to WiFi sufficiently, but as we were only there for 1 night it didn’t really matter.

2026-09-04 • via Nuitee
S
Sue • couple • gb
4
Great location but would not stay here again. It’s very basic and the rooms really dated.
Pros:

Location and good bar

Cons:

The rooms are really dated and not particularly clean

2026-09-04 • via Nuitee
Z
Zowiebowie77 • couple • gb
4
It’s ok if you just need a night stop over you get what you pay for
Pros:

Good parking , nice welcoming staff , great location

Cons:

Overall clean but the secondary glazing needs a good clean and doesn’t keep the noise from the main road out .Bathroom was clean but again there were black mould in areas . Furniture was cheap & lots of chips in the Formica . trailing arial flex and multi gang plug . Carpet was ruffled could be a trip hazard . Mattress was not very thick you could feel the divan underneath . It feels more like a contractors place .

2026-09-04 • via Nuitee
N
Nadia Stacey • solo_traveller • gb
4
2026-09-02 • via Nuitee
P
POLLY • extended_group • gb
7
A good hotel made great by the people working there.
Pros:

The staff were really friendly and helpful and helped us with finding what we needed in the local area.

Cons:

nothing

2026-09-01 • via Nuitee
L
Linda • solo_traveller • gb
3
Pros:

Location to the town is perfect.

Cons:

The mattress needs to be replaced.
Room looks clean enough till you notice it needs to be better, cobwebs, thick dust under tables, shower door needs cleaned.
Light from the hall outside come into the room. Door wouldn't be much good in a fire.
Small window in room needs to be kept shut, water from the roof came flooding in when it rained. Luckily we were there to notice and get towels down and shut the window.
Every floor board creeks, from up above and along corridor, doors banging. Sleep wasn't good, was glad to be leaving.

2026-08-31 • via Nuitee