The Riverside Hotel

Hotels
7.9 (1323 reviews)
Cinderhill Street , Monmouth , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Room service
Family rooms
Luggage storage
Fax/photocopying
Ironing service
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Dated room furniture
Cleanliness issues

Categories

Cleanliness
6.65
Some reviews mentioned rooms being clean, but issues like cobwebs and dirt were highlighted.
Service
8.65
Staff were frequently described as friendly, helpful, and accommodating.
Location
8.65
Location was positively noted for being close to the town center with parking available.
Room Quality
6.65
Several guests mentioned dated furniture and some rooms needing upgrades.
Amenities
7.65
Amenities were present but some issues like dated features and basic accommodations were noted.
Value for Money
8.65
Guests generally felt they received good value considering the price.
Food and Beverage
8.65
Breakfast was positively mentioned in multiple reviews.
Overall Experience
7.65
Overall, guests had a pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:03

Property Description

Newly Refurbished Hotel
Located in the picturesque Wye Valley, our family-run hotel offers a warm welcome and excellent service. The seventeen newly decorated rooms provide comfort and value for money, ensuring a pleasant stay for all our guests.

Modern Restaurant and Trendy Bar
Indulge in delicious cuisine at our modern restaurant and unwind at our trendy bar, a favorite spot among locals and residents alike. Enjoy a variety of food and wines in a vibrant and inviting atmosphere.

Convenient Location
Just a short walk from Monmouth's center and a quick drive from Cardiff, our hotel is perfectly situated for exploring the charming surroundings. Experience the beauty of the Wye Valley during your stay with us.

Book now to experience our welcoming hospitality and exceptional amenities.

Important information:

This property might host on-site functions, so noise may be audible in some rooms.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1323 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 6.65
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 7.65
D
Darren solo_traveller gb
4
2026-04-22 via Nuitee
N
nigel solo_traveller gb
10
2026-04-20 via Nuitee
R
Rhys solo_traveller gb
10
2026-04-20 via Nuitee
P
poppit couple gb
9
Great location and friendly staff
Pros:

The staff were friendly and the location was great, all in all a nice little hotel. I will look forward to visiting in the future when the restaurant is up and running again

Cons:

There is nothing I didn’t like, just no food available at the moment due to the hotel being flooded out in November. Appreciate that can’t be helped

2026-04-19 via Nuitee
S
Sally couple gb
8
Comfortable, budget hotel in a great location for exploring Monmouth and the wider area.
Pros:

Excellent location, friendly staff, great value for money.
Despite the hotel being unable to offer a breakfast service, due to the recent flooding in Monmouth, our stay was comfortable.

Cons:

I look forward to staying again when I can enjoy their lovely breakfast again.

2026-04-18 via Nuitee
S
Susan couple gb
6
Rather disappointing for the money.
Pros:

Easy walking access to town centre.
Comfortable beds (although poorly made)
Good tv

Cons:

The shower was not usable due to extremely poor water flow.
Some areas were not as clean as they could have been. The drain hole in the shower had not been cleaned for a very long time and gave out a strong mouldy smell.

2026-04-17 via Nuitee
P
paul couple gb
4
2026-04-17 via Nuitee
H
harold couple gb
5
2026-04-13 via Nuitee
J
Jayne couple gb
5
Location good but would not stay again.
Pros:

Proximity to town was great. Free parking. The guy who checked us in was helpful in proving extra tea/coffee/milk for the room.

Cons:

Website for hotel said there was a resident's bar - this was not available. No food or drinks available at all with the exception of tea/coffee facilities in the room. We had twin room which was a good size but beds not very comfortable. Hairs in the bath tub. Room rather shabby. No double glazing - room was at front of hotel on busy road so quite noisy.

2026-04-12 via Nuitee
C
Cecile solo_traveller gb
5
Pros:

Nice central location

Cons:

Very thin wall and a bit outdated, and no breakfast

2026-04-12 via Nuitee
G
George solo_traveller gb
1
Pros:

It add a car park

Cons:

Very noisy in the room no bar or nothing to eat no breakfast very uncomfortable beds very noisy rooms very small guests were noisy

2026-04-11 via Nuitee
J
Justin solo_traveller gb
7
2026-04-11 via Nuitee
S
Simon solo_traveller gb
8
2026-04-10 via Nuitee
G
Graeme solo_traveller gb
4
2026-04-10 via Nuitee
R
Rhea solo_traveller gb
9
Pros:

Friendly welcome, sorry I didn't hear the bit about where the back door was and I disturbed one of them.
Room has a bath which is automatically amazing.

Cons:

It was unfortunate the restaurant was closed but completely understandable.

2026-04-10 via Nuitee
G
Gwyn solo_traveller gb
7
2026-04-10 via Nuitee
C
Christine solo_traveller au
8
Pros:

Great location close to centre of town and very close to the official Offa's Dyke Path through Monmouth.

2026-04-07 via Nuitee
S
stephen couple gb
8
2026-04-06 via Nuitee
A
Andrew solo_traveller gb
8
Pros:

Staff were exceptional

2026-04-05 via Nuitee
A
Andrew family_with_children gb
8
Wouid be happy to stay again
Pros:

Warm comfortable accessible.

Cons:

Staff working tirelessly to get restaurant back on its feet after awful exceptional floods

2026-04-05 via Nuitee