The Riverside Hotel

Hotels
7.9 (1475 reviews)
Cinderhill Street , Monmouth , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Dated room furniture
Cleanliness issues

Categories

Cleanliness
6.65
Some reviews mentioned rooms being clean, but issues like cobwebs and dirt were highlighted.
Service
8.65
Staff were frequently described as friendly, helpful, and accommodating.
Location
8.65
Location was positively noted for being close to the town center with parking available.
Room Quality
6.65
Several guests mentioned dated furniture and some rooms needing upgrades.
Amenities
7.65
Amenities were present but some issues like dated features and basic accommodations were noted.
Value for Money
8.65
Guests generally felt they received good value considering the price.
Food and Beverage
8.65
Breakfast was positively mentioned in multiple reviews.
Overall Experience
7.65
Overall, guests had a pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:03

Property Description

Newly Refurbished Hotel
Located in the picturesque Wye Valley, our family-run hotel offers a warm welcome and excellent service. The seventeen newly decorated rooms provide comfort and value for money, ensuring a pleasant stay for all our guests.

Modern Restaurant and Trendy Bar
Indulge in delicious cuisine at our modern restaurant and unwind at our trendy bar, a favorite spot among locals and residents alike. Enjoy a variety of food and wines in a vibrant and inviting atmosphere.

Convenient Location
Just a short walk from Monmouth's center and a quick drive from Cardiff, our hotel is perfectly situated for exploring the charming surroundings. Experience the beauty of the Wye Valley during your stay with us.

Book now to experience our welcoming hospitality and exceptional amenities.

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 1475 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 6.65
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 7.65
C
Christopher • extended_group • gb
8
2026-10-22 • via Nuitee
A
Andy • extended_group • gb
8
Second year staying at the Riverside Hotel.
2026-10-20 • via Nuitee
L
Lyndon • solo_traveller • gb
6
Pros:

JUst a handy place for me to stay whilst doing some work in Monmouth

Cons:

WiFi would have helped

2026-10-19 • via Nuitee
H
Hasper • couple • gb
8
2026-10-18 • via Nuitee
P
Phil • couple • gb
6
2026-10-18 • via Nuitee
K
Knight • couple • gb
8
It was a return stay, our 2nd stay & we’d definitely stay again for a stop over
Pros:

Great location, parking, great staff.

Cons:

A bit tired looking, great value for what I paid.

2026-10-18 • via Nuitee
M
Mark • extended_group • gb
9
Great Manager and Staff , perfect location , excellent VfM
Pros:

Fantastic manager and staff very helpful with our bike storage help finding dinner location and with breakfast.

Cons:

Nothing good value for money and suited our needs perfectly

2026-10-17 • via Nuitee
V
Veronica • couple • gb
7
Convenient and pleasant for our purpose
Pros:

Close to town centre. Room was comfortable.

Cons:

Room was supposed to be a twin room but were given a family room and smaller bed was not so comfortable. Curtains/ blinds let in too much light especially as there was a street light right outside.

2026-10-17 • via Nuitee
S
stuart • solo_traveller • gb
8
2026-10-10 • via Nuitee
A
Andrew • couple • gb
6
Pros:

Good location and parking.

2026-10-09 • via Nuitee
K
Keith • solo_traveller • gb
8
Great stay, fitted in well with bikepacking tour of Forest of Dean
Pros:

Location was good,quiet. Bike storage and friendly staff. Monmouth a gem.

Cons:

No meals available

2026-10-07 • via Nuitee
D
Denniston • couple • gb
7
good value for money
Pros:

superb location close to restaurants, lovely park and bridge, and Waitrose.
right on Offa's dyke trail

Cons:

cleanliness of bathroom

2026-09-19 • via Nuitee
T
Tom • couple • za
3
2026-09-19 • via Nuitee
T
Trevor • extended_group • gb
7
2026-09-17 • via Nuitee
M
MYRA • couple • gb
8
The receptionist was very helpful
Pros:

The room was spacious and on the ground floor

Cons:

It was fine

2026-09-15 • via Nuitee
N
Nicola • solo_traveller • gb
3
Badly in need of renovation throughout
Pros:

Car parking was useful

Cons:

Smell of black mould, very uncomfortable mattress, brown stained and musty carpet, leaking shower, very tired and quite dirty overall.

2026-09-14 • via Nuitee
L
Lyndon • solo_traveller • gb
7
Pros:

Just after a clean bed for the night

2026-09-13 • via Nuitee
S
Simon • couple • gb
7
A value for money pit stop on a Wye valley walk.
Pros:

In a good spot.

Cons:

Weekday traffic is busy outside. With hindsight would have preferred a room on other side.

2026-09-12 • via Nuitee
M
Michael • solo_traveller • gb
8
Pros:

Free parking, decent size room plus the choice of a bath or a shower. Was able to check in early so I saved money on parking fees. A nice walk into town via the medieval bridge & a takeaway fairly close by..
Good value for money plus the staff are fairly friendly & helpful.

Cons:

Basic tv with a lot of channels missing

2026-09-11 • via Nuitee
S
Samantha • solo_traveller • gb
7
2026-09-10 • via Nuitee