The Riverside Hotel

Hotels
7.9 (1441 reviews)
Cinderhill Street , Monmouth , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Family rooms
Garden
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
Dated room furniture
Cleanliness issues

Categories

Cleanliness
6.65
Some reviews mentioned rooms being clean, but issues like cobwebs and dirt were highlighted.
Service
8.65
Staff were frequently described as friendly, helpful, and accommodating.
Location
8.65
Location was positively noted for being close to the town center with parking available.
Room Quality
6.65
Several guests mentioned dated furniture and some rooms needing upgrades.
Amenities
7.65
Amenities were present but some issues like dated features and basic accommodations were noted.
Value for Money
8.65
Guests generally felt they received good value considering the price.
Food and Beverage
8.65
Breakfast was positively mentioned in multiple reviews.
Overall Experience
7.65
Overall, guests had a pleasant experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:03

Property Description

Newly Refurbished Hotel
Located in the picturesque Wye Valley, our family-run hotel offers a warm welcome and excellent service. The seventeen newly decorated rooms provide comfort and value for money, ensuring a pleasant stay for all our guests.

Modern Restaurant and Trendy Bar
Indulge in delicious cuisine at our modern restaurant and unwind at our trendy bar, a favorite spot among locals and residents alike. Enjoy a variety of food and wines in a vibrant and inviting atmosphere.

Convenient Location
Just a short walk from Monmouth's center and a quick drive from Cardiff, our hotel is perfectly situated for exploring the charming surroundings. Experience the beauty of the Wye Valley during your stay with us.

Book now to experience our welcoming hospitality and exceptional amenities.

Important information:

This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 1441 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 6.65
Amenities: 7.65
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 7.65
E
Ehtisham couple gb
7
2026-07-16 via Nuitee
R
Raz solo_traveller gb
5
Pros:

Servoce okay

Cons:

Room comfortable but a long treck, due to pain in leg

2026-07-16 via Nuitee
T
Tim couple gb
7
Good location for short walking stop
Pros:

Great location in Monmouth.

Cons:

The lack of a restaurant is a significant issue and was communicated until after we booked. We arrived late after walking all day and it could have resulted in nothing to eat that evening - luckily Monmouth has some other options.

2026-07-16 via Nuitee
S
Sally-Anne solo_traveller gb
8
2026-07-13 via Nuitee
S
stuart solo_traveller gb
9
2026-07-13 via Nuitee
R
Rawlins extended_group gb
7
Very good very niiice
Pros:

Great location. Great venue.

Cons:

More sockets in the room but an extension lead was found for us so wasn't a problem.

2026-07-12 via Nuitee
P
Phillip family_with_children gb
10
2026-07-11 via Nuitee
J
Julian couple ch
6
Pros:

Einzige verfügbare Unterkunft. Einfach und zweckmässig.

Cons:

Schmutzige Spannteppiche, in die Jahre gekommene Ausstattung

2026-07-10 via Nuitee
M
Michael couple gb
8
2026-07-08 via Nuitee
E
Emma solo_traveller gb
6
2026-07-05 via Nuitee
G
garraway solo_traveller gb
1
Pros:

Location

Cons:

Room was boiling only 1 window opened and I booked with my 2 year old and he could climb on the bed onto the only window that opened, the one bed was busted had a big sinking dip in it and the tall white wardrobe was leaning over i had to put a chair next to it ,,was a fan but didn't work and I had to take about half hour to find a spot for the crap aerial and then you couldn't go anywhere near it also there is something hard under the carpet felt like a stone or something,,i also had a few bags and wasn't offered any help to the top floor and far end of the building while carrying my boy,,do not recommend at all...oh and only 2 plugs in the whole room ,,,

2026-07-05 via Nuitee
L
Leonard couple gb
8
2026-07-02 via Nuitee
C
Cerys couple gb
8
2026-06-29 via Nuitee
C
Csims solo_traveller gb
9
Pros:

Great welcome, lovely staff.

2026-06-29 via Nuitee
A
a solo_traveller gb
3
2026-06-28 via Nuitee
B
Brian couple gb
8
2026-06-28 via Nuitee
S
Sarah solo_traveller gb
4
Pros:

The location

Cons:

The room had ajoining door and as Solo lady traveller at 2.30am the door was pushed against by 2 men who come into next room very scary 😪

2026-06-27 via Nuitee
S
susan couple gb
10
perfect will stay again and recomend
Pros:

clean room :friendly staff; free parking on site, nice towels, comfy bed, nice toilet paper, good breakfast, bar not too expensive. excellent location

Cons:

everythibg was perfect

2026-06-26 via Nuitee
W
Wayne solo_traveller gb
7
Pros:

Location fantastic, parking good, manager and staff receptive and talkative in the majority.

Cons:

Room was tired and dirty and had not been cleaned for a while with a thick layer of dust, stains on walls, carpets not hoovered etc. Informed the manager and he was very good, cleaned room to a better standard and offered us an upgrade to bed and breakfast.

2026-06-25 via Nuitee
A
andrew solo_traveller gb
10
Pros:

Very friendly and helpful staff.

2026-06-24 via Nuitee