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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Room service
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Family rooms
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Luggage storage
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Fax/photocopying
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Broadcast Live sport events
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Free wired internet
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Golfing on site
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Newly Refurbished Hotel
Located in the picturesque Wye Valley, our family-run hotel offers a warm welcome and excellent service. The seventeen newly decorated rooms provide comfort and value for money, ensuring a pleasant stay for all our guests.
Modern Restaurant and Trendy Bar
Indulge in delicious cuisine at our modern restaurant and unwind at our trendy bar, a favorite spot among locals and residents alike. Enjoy a variety of food and wines in a vibrant and inviting atmosphere.
Convenient Location
Just a short walk from Monmouth's center and a quick drive from Cardiff, our hotel is perfectly situated for exploring the charming surroundings. Experience the beauty of the Wye Valley during your stay with us.
Book now to experience our welcoming hospitality and exceptional amenities.
This property might host on-site functions, so noise may be audible in some rooms.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 0 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Great location, good value price. Staff extremely friendly and helpful, e.g., facilitated car charging despite their chatger being out of action, due to January floods.
Generally seedy and run down (although clean and all necessary facilities were present), no restaurant etc (due to flooding two months ago).
Clean, quiet and comfy!!
Great location and once the refurbishment has been finished it will be even better. I'd definitely stay again.
Position of hotel in centre town but ok re traffic & parking.
Staff great considering still recovering from recent flooding!!!
Nothing
.Town close for a great range of eateries!
Clean and tidy ,staff were lovely and a great location for the town.
Nothing all good.
location
Staff were very helpful. Room was comfortable.
Unfortunately hotel is still getting back on its feet after flooding end of 2025 so bar and restaurant out of service. Room quite basic but clean. Ideal location for town centre. Staff very friendly
Good locations and convenient parking spots
Non
Bathroom. No hot water for the shower.
The location was close to the town centre.
Parking was free
We weren’t aware that it had been flooded and there was no restaurant or bar area. If we were made aware of this at the time of booking then I would not of booked here. It was a builders sight downstairs.
The hotel was extremely dated and needs a huge refurbishment.
The room wasn’t clean, specifically the bathroom. Lots of dirty marks and dust in there.
Went to have a cup of tea however the mugs in the room were also dirty so didn’t bother.
It was very noisy outside with motorbikers in the car park at 7am so couldn’t sleep past that.
Definitely would not return.
The staff were polite.
It was close to the town
Only location
It was easy to find, parking was great, the room was comfortable, friendly welcome by the staff. Allowed us to check in a bit earlier. Good updates on situation following the flooding so we could plan breakfast etc, bring drinks. Good tea, coffee facilities. Was a nice stay for one night.
The room/bathroom could have been cleaner. Dust and tea drop stains in places. Kettle was very old and grimey, broken filter. Picture hooks on walls but no pictures, would make the room more comfortable/homely with some pictures. Could only find one socket point which made it difficult to use electrical items when needed.
Unfortunate about having no bar/restaurant available but understand this is due to recent flooding.
Although downstairs was under renovation, the room was clean and spacious
Clean warm good location
Water damage after the flood
Great value for money, location is fantastic. Room was lovely and clean
Heard a tapping noise throughout the night, probably pipes or everything cooling down
Very friendly staff. Room was clean and comfortable. Bar and kitchen was closed due to recent flooding, but plenty of options locally.
Everything was just fine.
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