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Facilities
Property facilities
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Offsite parking discounted rates available
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Electric bicycle charging station
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Non-smoking rooms
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Room service
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Family rooms
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Luggage storage
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Fax/photocopying
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Ironing service
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Broadcast Live sport events
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Free wired internet
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Golfing on site
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Newly Refurbished Hotel
Located in the picturesque Wye Valley, our family-run hotel offers a warm welcome and excellent service. The seventeen newly decorated rooms provide comfort and value for money, ensuring a pleasant stay for all our guests.
Modern Restaurant and Trendy Bar
Indulge in delicious cuisine at our modern restaurant and unwind at our trendy bar, a favorite spot among locals and residents alike. Enjoy a variety of food and wines in a vibrant and inviting atmosphere.
Convenient Location
Just a short walk from Monmouth's center and a quick drive from Cardiff, our hotel is perfectly situated for exploring the charming surroundings. Experience the beauty of the Wye Valley during your stay with us.
Book now to experience our welcoming hospitality and exceptional amenities.
This property might host on-site functions, so noise may be audible in some rooms.
Bar is closed from 2026-02-28 until 2025-12-03
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 0 years old stay for free when using an existing bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Very friendly staff. Room was clean and comfortable. Bar and kitchen was closed due to recent flooding, but plenty of options locally.
Everything was just fine.
Close to town and onsite parking
Burnt fingers on the hot tap, no handle to shut window in room 12 and no spoons. Had to use a bic pen.
Breakfast very good
Room
In a timewarp (1970’s)
Its location and the breakfast was ok
Not clean, very basic, needs updating
Staff were friendly, free onsite parking, excellent location.
Furniture dated, beds too soft ( nearly rolled out of bed on several occasions during the night) extension lead trailing across room for tv, had to unplug tv to use kettle. Cobwebs above bed, build up of dirt on floor behind bathroom door, long black hairs on bathroom floor ( I am bald) so definitely not mine! Strange smell emanating from bathroom, similar to part digested cabbage and Brussels all night, again not me! had to get up and open window( which the catch was broken)
Staff were lovely and the location was great.
The room was older than shown on pictures and not up to standard described.
The 'double bed' was in fact 2 single beds pushed together, with one mattress significantly damaged on one side leading to a wonky nights sleep.
There were holes in pillowcases and blood stains on the bedding.
Location by the river and old bridge . Walk into Monmouth town great , walk along the river , past the allotments also good
Outdated , needs refurbishing, room 10 didn’t have the facility to fix the door open on the catch lock .
Traffic noise
Breakfast was good; staff was nice; convenient walk to bus station and town.
Noise from the pub patrons (or people on the street).
Comprehensive breakfast selection with generous servings,well cooked, and pleasantly served in a lovely airy and light dining room. Comfy beds, handy private parking, and only a couple of minutes walk from the Monnow Bridge and the oldie worldie shops.
All good.
Location is excellent - super access to the centre of Monmouth. Beds were comfortable with clean linen and plentiful towels. Kettle and drinks resources available n rooms which was very welcome. Staff were friendly and made us welcome.
The interior of the hotel is now looking tired - everything worked and was comfortable but hallway carpets are worn. Being close to the main road makes it very accessible and easy to locate but in summer with windows open, it was noisy.
Location, parking
Late night Street noise
Fanastic freshly cooked breakfast
Good bar facilities
Good English breakfast
Parking is a bit on the tight side
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