The White Rock Hotel

Hotels
8.2 (1523 reviews)
Seafront, 1-10 White Rock , Hastings , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Creaky floors
Cold rooms

Categories

Cleanliness
7.94
Clean and tidy as reported in multiple reviews, but some comments on minor issues.
Service
8.91
Staff were described as helpful and friendly, contributing positively to the experience.
Location
8.45
Conveniently located near the sea and pier, although some noted a walk to attractions.
Room Quality
7.4
Issues like noise, cold temperatures and creaky floors noted in several reviews.
Amenities
7.93
Amenities received positive remarks, but some shortages in heating were mentioned.
Value for Money
8.39
Good value for what was provided, including breakfast options.
Food and Beverage
8.44
Breakfast and food quality received positive feedback.
Overall Experience
8.11
Overall sentiment was positive despite some critiques, reflecting a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:56

Property Description

Stylish Hotel on Hastings Seafront

Modern Rooms with Sea Views
All rooms at The White Rock Hotel feature private modern bathrooms with power showers. Many rooms offer superb sea views, providing a picturesque backdrop during your stay. Additionally, each room is equipped with tea/coffee facilities for your convenience.

Lively Cafe-Bar and Sun Terrace
Enjoy the vibrant atmosphere of the hotel's cafe-bar, perfect for socializing or unwinding with a drink. The sun terrace offers a relaxing outdoor space to soak in the sun while taking in the views of the seafront.

Convenient Amenities and Location
With a 24-hour front desk, free Wi-Fi access, and proximity to the town centre and Hastings Railway Station, The White Rock Hotel ensures a comfortable and accessible stay. Explore the nearby attractions such as the Old Town and St Leonards, all within a short walk from the hotel.

Book your stay at The White Rock Hotel for a memorable experience by the sea.

Important information:

Children must not be left alone in hotel rooms. Children are welcome in the bar until 9 p.m.

Please note that there will be limited services in the hotel and restaurant on Christmas Day. For more information, please contact the hotel by using the details found on your booking confirmation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1523 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.11
A
Angel1201 • solo_traveller • gb
7
Not a quiet room
Pros:

We upgraded to have a bigger bed, seating area and tea/coffee facilities and biscuits which was very nice.

Cons:

The room we were in was not as quiet as we expected it to be as we can hear people walking above our room, possibly a corridor that is above the room and when people shut their door, they slam it rather than shut it quietly and by slamming the door shut our room shakes. There should be a polite notice asking clients to shut the door quietly behind them.

The bathroom should have a less brighter lighting because when we go to the bathroom in the night it's too bright.

I see a lot of old people or those who are unable to use the steps that come into the hotel, and was wondering why there is no step free access!

I looked it up online and apparently, if you ask a member of staff they can take you to a lift somewhere as an option. Shouldn't there be a NOTICE at the front to let them know this is available?

2026-07-25 • via Nuitee
S
Saffron • family_with_children • gb
9
Excellent stay
Pros:

Extremely helpful and friendly staff who helped us a lot. Excellent location faing the beach, opposite the pier, next door to the theatre, and wlking distance to old town. Nice restaurant/bar/lounge/terrace for breakfast/lunch/dinner/drinks. Clean and comfortable room.

Cons:

Not great soundproofing- could hear traffic, people in bar downstairs, and dog barking in other room in middle of night.

2026-07-25 • via Nuitee
P
Peter • couple • gb
7
Generally a good visit
Pros:

The service and breakfast was good.

Cons:

The shower unit did not work. I reported it the first night but it was not fixed. We could only get red hot water from it which we could not get under.

2026-07-25 • via Nuitee
M
Marcelle • couple • gb
8
Good value stay
Pros:

Location good. Friendly staff. Good restaurant

Cons:

Creaky floors. No A/C. Needs a refurb

2026-07-24 • via Nuitee
A
Andrea • couple • gb
8
Comfortable and welcoming
Pros:

We had a sea front room with a lovely view of sea and pier. The room was spacious, comfortable, clean and in good order. The bathroom was large and had a lovely shower. If you had a late night the night porter was extremely reliable. The staff were always friendly and helpful.

Cons:

It was excellent. With the warm summers a small fridge wouldn't go amiss, but I understand that would add to the cost of the room.

2026-07-24 • via Nuitee
G
grant • solo_traveller • im
9
Pros:

Vegan options in the cafe.
Oat milk in the rooms.
Dog friendly.
Nice staff.

Cons:

A refrigerator in the room would have been nice, and taking the stairs was faster than the elevator.

2026-07-21 • via Nuitee
C
Clare • couple • gb
7
It was a nice stay. Breakfast experience wasn’t the best
Pros:

Nice hotel and friendly staff

Cons:

Although it said it was dog friendly didn’t realise every room was and we could smell dogs in our room

2026-07-21 • via Nuitee
D
David • solo_traveller • gb
9
2026-07-21 • via Nuitee
N
Natalia • solo_traveller • gb
7
Pros:

Location was good

Cons:

Very hot room no AC

2026-07-20 • via Nuitee
B
Barbara • solo_traveller • ca
9
A very relaxing stay, the pros far outweigh the cons.
Pros:

The location is wonderful overlooking the sea and pier, outweighs the noisy road in front but the traffic does get very light by bedtime and the windows shut out the noise. I am a very light sleeper and it didn't bother me. Hardly noticed any noise from other rooms either adjacent or above, surprising for an older building. The staff are excellent, friendly and helpful. they take you to your room as the hotel is a bit of a rabbit warren. They work together as a team. I have seen reviews complaining about the lift but it took 6 people without luggage. The food was good and fairly priced, as a guest you get a discount at breakfast. The fruit plate was excellent as was the full breakfast. The bar serves good beer including Harveys. Lots of areas inside and out to chill out. Loved the drink station in the room, a kettle and china cups so you can make a good cup of tea. Two bottles of water were provided daily. I was impressed that whatever things I had used were always replenished each day. Although the rest of the UK was sweltering it was much cooler in Hastings and with the patio doors open it was quite comfortable downstairs. My first floor sea facing bedroom did get warm during the day but cooled off in the evening. A fan is provided. They supply lovely beach towels and who can resist a dip with the sea across the road. There were also blankets not sure if for the beach or for chilly evenings on the patio. Bathroom was updated with a walk in shower.

Cons:

The bed and pillows could have been better.
The chairs in the room were so uncomfortable but nice that the room was big enough to take two chairs and a small table.
Inefficient flushing toilet was frustrating, what's the use of it using less water when you have to flush it multiple times! Staff did look at it but it's a poor design.

2026-07-15 • via Nuitee
G
Guy • couple • gb
7
OK
Pros:

Check in
Staff

Cons:

Food was ok but limited choice
Bath was dangerous for entry exit, high with no grab rails

2026-07-14 • via Nuitee
S
Simon • solo_traveller • gb
8
2026-07-13 • via Nuitee
D
David • solo_traveller • gb
7
2026-07-13 • via Nuitee
R
Robert • couple • gb
10
We will definitely recommend the white rock hotel.
Pros:

All the staff are wonderful at the White rock hotel. They went above and beyond to make our stay perfect. We celebrated our wedding reception here. Everything from the food to the service was great. We can’t thank them enough for making our day stress free. We stayed 3 nights. The breakfast was delicious and the evening meal was so good. Thank you again to Madeline.

2026-07-12 • via Nuitee
X
Xhemali • family_with_children • gb
10
2026-07-12 • via Nuitee
K
Kim • extended_group • gb
8
2026-07-10 • via Nuitee
P
Peter • couple • gb
8
Enjoyable
Pros:

The balcony for a drink

Cons:

The way down from the car park

2026-07-10 • via Nuitee
H
Hinez56 • solo_traveller • au
7
2026-07-10 • via Nuitee
A
Ann • couple • gb
8
Lovely location, friendly staff, comfortable but dated room. Poor cooked breakfast
Pros:

Although room appears dated it was comfortable

Cons:

We both didn’t like the cooked breakfast at all.The poached eggs were very hard, bacon was dry and hard, sausages were bland and overcooked, mushrooms were cold and shrivelled

2026-07-05 • via Nuitee
W
Warren • solo_traveller • gb
9
Pros:

Location. Staff. Food.

Cons:

Bathroom and room were loose so they banged when window open. No locks on toilet

2026-07-05 • via Nuitee