The White Rock Hotel

Hotels
8.2 (1548 reviews)
Seafront, 1-10 White Rock , Hastings , gb

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Creaky floors
Cold rooms

Categories

Cleanliness
7.94
Clean and tidy as reported in multiple reviews, but some comments on minor issues.
Service
8.91
Staff were described as helpful and friendly, contributing positively to the experience.
Location
8.45
Conveniently located near the sea and pier, although some noted a walk to attractions.
Room Quality
7.4
Issues like noise, cold temperatures and creaky floors noted in several reviews.
Amenities
7.93
Amenities received positive remarks, but some shortages in heating were mentioned.
Value for Money
8.39
Good value for what was provided, including breakfast options.
Food and Beverage
8.44
Breakfast and food quality received positive feedback.
Overall Experience
8.11
Overall sentiment was positive despite some critiques, reflecting a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:56

Property Description

Stylish Hotel on Hastings Seafront

Modern Rooms with Sea Views
All rooms at The White Rock Hotel feature private modern bathrooms with power showers. Many rooms offer superb sea views, providing a picturesque backdrop during your stay. Additionally, each room is equipped with tea/coffee facilities for your convenience.

Lively Cafe-Bar and Sun Terrace
Enjoy the vibrant atmosphere of the hotel's cafe-bar, perfect for socializing or unwinding with a drink. The sun terrace offers a relaxing outdoor space to soak in the sun while taking in the views of the seafront.

Convenient Amenities and Location
With a 24-hour front desk, free Wi-Fi access, and proximity to the town centre and Hastings Railway Station, The White Rock Hotel ensures a comfortable and accessible stay. Explore the nearby attractions such as the Old Town and St Leonards, all within a short walk from the hotel.

Book your stay at The White Rock Hotel for a memorable experience by the sea.

Important information:

Children must not be left alone in hotel rooms. Children are welcome in the bar until 9 p.m.

Please note that there will be limited services in the hotel and restaurant on Christmas Day. For more information, please contact the hotel by using the details found on your booking confirmation.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 1548 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.11
J
Janet couple gb
10
2026-08-14 via Nuitee
S
Stephen solo_traveller gb
7
Good
Pros:

Quiet and friendly

Cons:

Nothing

2026-08-14 via Nuitee
O
Oleh Yakovenko solo_traveller ua
8
2026-08-13 via Nuitee
C
Carla family_with_children gb
10
Great stay, location perfect to walk to old town and St Leonard’s.
Pros:

The location was brilliant, staff were very friendly and helpful.

Cons:

Had to boil kettle on the floor, to reach the plug.

2026-08-12 via Nuitee
M
Marek family_with_children gb
10
Pros:

Easy access to beach and town

Cons:

Limited menu

2026-08-12 via Nuitee
D
Deborah couple gb
7
2026-08-09 via Nuitee
S
Susan couple gb
10
2026-08-08 via Nuitee
A
AM solo_traveller nl
7
Cons:

Veel geluid van straat en cafe

2026-08-08 via Nuitee
R
Robert solo_traveller gb
7
Pros:

The location the view and access

Cons:

No fridge and the fan didn't blow any air even though it was turned on

2026-08-07 via Nuitee
D
Donna couple gb
9
A fantastic stay here with my 12 year old granddaughter
Pros:

Fantastic location right on the beach front. Everything provided even down to the beach towels. Staff were helpful

Cons:

It’s tired and could do with an update in some parts but I guess it’s an old building so it’s to be expected

2026-08-06 via Nuitee
N
Nadine solo_traveller de
10
2026-08-05 via Nuitee
J
john solo_traveller au
9
very ebjoyable & Gail in reception was very helpful
Pros:

directly across the road from the beach & easy walking to all atractions , good in house dining

2026-08-05 via Nuitee
E
Emma family_with_children gb
10
Perfect stay
Pros:

The hotel was perfect. The staff went above and beyond to make sure I was comfortable during our stay in the hot weather with myself being heavily pregnant. The facilities were all great and location perfect. The price of the food and drinks are great and breakfast is delicious!

Cons:

N/A

2026-08-04 via Nuitee
A
Andrew couple gb
4
2026-08-02 via Nuitee
R
Raymond solo_traveller gb
10
2026-08-02 via Nuitee
M
Margaret couple gb
10
Lovely few days will return for a longer stay next time
Pros:

Lovely hotel on the seafront comfortable room good breakfast very friendly staff

Cons:

Nothing

2026-08-02 via Nuitee
A
Angel1201 solo_traveller gb
7
Not a quiet room
Pros:

We upgraded to have a bigger bed, seating area and tea/coffee facilities and biscuits which was very nice.

Cons:

The room we were in was not as quiet as we expected it to be as we can hear people walking above our room, possibly a corridor that is above the room and when people shut their door, they slam it rather than shut it quietly and by slamming the door shut our room shakes. There should be a polite notice asking clients to shut the door quietly behind them.

The bathroom should have a less brighter lighting because when we go to the bathroom in the night it's too bright.

I see a lot of old people or those who are unable to use the steps that come into the hotel, and was wondering why there is no step free access!

I looked it up online and apparently, if you ask a member of staff they can take you to a lift somewhere as an option. Shouldn't there be a NOTICE at the front to let them know this is available?

2026-07-25 via Nuitee
S
Saffron family_with_children gb
9
Excellent stay
Pros:

Extremely helpful and friendly staff who helped us a lot. Excellent location faing the beach, opposite the pier, next door to the theatre, and wlking distance to old town. Nice restaurant/bar/lounge/terrace for breakfast/lunch/dinner/drinks. Clean and comfortable room.

Cons:

Not great soundproofing- could hear traffic, people in bar downstairs, and dog barking in other room in middle of night.

2026-07-25 via Nuitee
P
Peter couple gb
7
Generally a good visit
Pros:

The service and breakfast was good.

Cons:

The shower unit did not work. I reported it the first night but it was not fixed. We could only get red hot water from it which we could not get under.

2026-07-25 via Nuitee
M
Marcelle couple gb
8
Good value stay
Pros:

Location good. Friendly staff. Good restaurant

Cons:

Creaky floors. No A/C. Needs a refurb

2026-07-24 via Nuitee