The White Rock Hotel

Hotels
8.2 (1384 reviews)
Seafront, 1-10 White Rock , Hastings , gb

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Creaky floors
Cold rooms

Categories

Cleanliness
7.94
Clean and tidy as reported in multiple reviews, but some comments on minor issues.
Service
8.91
Staff were described as helpful and friendly, contributing positively to the experience.
Location
8.45
Conveniently located near the sea and pier, although some noted a walk to attractions.
Room Quality
7.4
Issues like noise, cold temperatures and creaky floors noted in several reviews.
Amenities
7.93
Amenities received positive remarks, but some shortages in heating were mentioned.
Value for Money
8.39
Good value for what was provided, including breakfast options.
Food and Beverage
8.44
Breakfast and food quality received positive feedback.
Overall Experience
8.11
Overall sentiment was positive despite some critiques, reflecting a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:56

Property Description

Stylish Hotel on Hastings Seafront

Modern Rooms with Sea Views
All rooms at The White Rock Hotel feature private modern bathrooms with power showers. Many rooms offer superb sea views, providing a picturesque backdrop during your stay. Additionally, each room is equipped with tea/coffee facilities for your convenience.

Lively Cafe-Bar and Sun Terrace
Enjoy the vibrant atmosphere of the hotel's cafe-bar, perfect for socializing or unwinding with a drink. The sun terrace offers a relaxing outdoor space to soak in the sun while taking in the views of the seafront.

Convenient Amenities and Location
With a 24-hour front desk, free Wi-Fi access, and proximity to the town centre and Hastings Railway Station, The White Rock Hotel ensures a comfortable and accessible stay. Explore the nearby attractions such as the Old Town and St Leonards, all within a short walk from the hotel.

Book your stay at The White Rock Hotel for a memorable experience by the sea.

Important information:

Children must not be left alone in hotel rooms. Children are welcome in the bar until 9 p.m.

Please note that there will be limited services in the hotel and restaurant on Christmas Day. For more information, please contact the hotel by using the details found on your booking confirmation.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1384 reviews
Cleanliness: 7.94
Service: 8.91
Location: 8.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.11
A
Andrea couple gb
9
Thank you for a wonderful stay, we will surely be coming back
Pros:

We keep coming back to the White Rock Hotel, great location, lovely sea view from our room and the terrace of the hotel, very friendly and helpful staff, excellent breakfast

2026-04-02 via Nuitee
S
Shyh Min couple gb
7
Amazing break away from London
Pros:

It was very near to town centre and the beachfront, all by walking distance

Cons:

Slightly tight spaces especially stairway

2026-04-02 via Nuitee
L
Louisa couple gb
8
Friendly staff, clean building and lovely rooms.
Pros:

The staff were extremely friendly, loved the location too.

Cons:

Unfortunately because the building is older, the walls are paper thin and the floorboards are creaky. And my neighbours were exceptionally loud so I didn’t sleep very well.

2026-03-31 via Nuitee
W
William couple gb
4
friendly but disorganised, borderline amateurish
Pros:

The staff were generally friendly and helpful. We did not have breakfast. The bathroom in our room had been recently refurbished, and the shower was very easy to use. And we had a sea view!

Cons:

We were there on an unusually cold two days, and we could not turn on the in-room radiator because the system had been switched off. The coffee and biscuits were not replaced correctly, and when we asked for more we got loads of stuff we did not need. The hotel is badly in need of refurbishment, and staying on the third floor we had to use a tiny lift.

2026-03-29 via Nuitee
T
Terence solo_traveller gb
8
2026-03-26 via Nuitee
S
Sue solo_traveller gb
10
Excellent hotel. Staff incredible
Pros:

Location perfect. Clean, but beyond doubt the making of this hotel is its staff. Absolutely nothing is too much trouble for them. They go out their way to help .

Cons:

Only small niggle was our room did have a slight toilet smell and was quite hot.

2026-03-24 via Nuitee
A
Alison couple gb
10
A really good stay and would definitely stay again
Pros:

From the moment we arrived to the time we left all the staff were very friendly and helpful.
The evening meal was very nice and the staff at the bar gave some good information regarding the town and events.
The breakfast was really good, plenty of choice and reasonable price.

2026-03-24 via Nuitee
J
James In London couple gb
10
2026-03-23 via Nuitee
L
Lynda couple gb
10
Great stay in Hastings for the weekend to see live bands
Pros:

Great location we had a sea view. Lovely cafe bar area with outdoor seating.

Cons:

As it’s an old Hotel floors a bit creaky noise can be heard easily.

2026-03-22 via Nuitee
B
Brian couple gb
10
Brillant
Pros:

A great place to stay central to the town

2026-03-22 via Nuitee
M
Melissa family_with_children gb
10
A friendly and welcoming hotel in a great location.
Pros:

Very friendly staff who went above and beyond to help us.

Cons:

Nothing.

2026-03-22 via Nuitee
L
Louise couple gb
4
I’ve never stayed in a place the staff was great but a lousy hotel you need the shower sorted I.n 210 I didn’t think it
Pros:

Not quiet

Cons:

Creaky floor boards never slept outside was continuous noise in

2026-03-22 via Nuitee
P
peter couple gb
5
Booked for 2 nights, so upset with experience, lost £129 and went home one day early
Pros:

The shower

Cons:

The bed was hard as a rock, the room floor slanted, had to hold on to bed in case rolled off, I kid you not, tv did not work, ask to change batteries, which we did , still could not change channel, parking was a joke, could not get in car park at back, filled with locals instead of hotel guests, no parking out front, and this was off season, had to park underground car park across st, and had to drag luggage up stairs, across busy street, anyway you get the hint

2026-03-22 via Nuitee
T
Terrina couple gb
4
Pros:

Location
Clean
Friendly staff, especially the reception staff
Breakfast was nice

Cons:

The shower didn't heat up
Creaking floor boards outside our room (308) was bad. I felt like the wall was shaking as people walking down the slope
The rooms really need up dating9

2026-03-22 via Nuitee
R
Roy couple gb
9
Pros:

Very helpful and fierndly staff, food and drink throughout the day at reasonable prices. The bar served real ale. Bus stop outside door, with regular service, including going directly to the train station. Plenty of seating areas both inside and outside (with a sea view) of the hotel

2026-03-21 via Nuitee
H
Henry solo_traveller gb
8
Pros:

Staff were nice location is excellent

Cons:

Narrow stairs not so good when you have a disabilit

2026-03-21 via Nuitee
M
martin couple gb
9
Proper English seaside hotel ticks all the boxes.
Pros:

The room was on 3rd floor with a sea facing view. A neat and tidy room, clutter free (no unnecessary cushions or decor). comfy bed. Great shower. Perfect location. On the whole much better than I expected. Will definitely stay again.

2026-03-20 via Nuitee
M
meyrick couple gb
3
Not worth the money
Pros:

Nothing

Cons:

Lack of fine touches for an expensive room. Tea facilities in a cupboard!!! Breakfast was extra and expensive and had to pay more for a flat white. Shouldn't have to pay for it in the first place when the room was £140. Bath had gouges in it and very dated. Staff had no uniform, dressed in jeans and t-shirts. Very unprofessional i think for such supposedly high end hotel.

2026-03-16 via Nuitee
R
Roma couple gb
10
White Rock
Pros:

The location was excellent, all staff were friendly.

Cons:

Nothing

2026-03-14 via Nuitee
S
Sandra couple gb
10
2026-03-13 via Nuitee