Homewood Suites By Hilton Houston Memorial

Hotels
Homewood Suites by Hilton
9.3 (914 reviews)
9450 Katy Freeway , Houston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Great location
Comfortable beds
Cons:
Breakfast could be improved
Some noise issues

Categories

Cleanliness
9.34
Most reviews highlighted cleanliness positively, although there were some minor complaints.
Service
9.81
Reviewers consistently praised the friendly and helpful staff.
Location
9.35
Many guests appreciated the convenient location.
Room Quality
9.3
Guests found rooms to be spacious and comfortable.
Amenities
8.83
Facilities mentioned as good but with a few areas needing improvement.
Value for Money
9.29
Guests felt satisfied with their stay for the price paid.
Food and Beverage
8.84
Breakfast received mixed reviews; while it was enjoyed by many, some found it lacking.
Overall Experience
9.61
The overall experience was very positive despite a few isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:27

Property Description

Convenient Location
Homewood Suites By Hilton Houston Memorial offers a prime location in Houston, situated less than 4 km from Memorial City Mall and CityCentre. With Houston Arboretum and Nature Center just 8 km away, and Memorial Hermann Memorial City Medical Center within 5 km, guests have easy access to key attractions.

Exceptional Service
The hotel boasts a 24-hour front desk where the attentive staff can offer valuable recommendations on local activities and sights. Guests can rely on personalized assistance throughout their stay, ensuring a memorable experience.

Nearby Attractions
Explore the beauty of Memorial Park, located just 9 km from the hotel. Additionally, with George Bush Intercontinental Airport a mere 28 km away, travel convenience is guaranteed.

Book your stay at Homewood Suites By Hilton Houston Memorial for a seamless blend of comfort, service, and accessibility.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.3
Based on 914 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 9.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.61
K
Kobby Cohen solo_traveller il
10
Pros:

Great place. Recommend

Cons:

Nothing

2026-02-13 via Nuitee
J
Joni couple us
10
2026-02-13 via Nuitee
V
Vandegrift family_with_children us
8
Pros:

The rooms were clean and well stocked. The housekeeping also came by and made sure we had enough towels and emptied the trash. The person who worked the front was very friendly and helpful.

Cons:

The heat and ac made our room always either too cold or too hot. There are not a lot of options for channels on tv. The lights remote was confusing.

2026-02-13 via Nuitee
L
Lipscomb family_with_children us
10
Pros:

The room was spacious, the staff were very kind, and the breakfast was amazing.

Cons:

Everything was great.

2026-02-12 via Nuitee
K
KHALED solo_traveller sa
9
2026-02-12 via Nuitee
A
Abu family_with_children us
10
2026-02-11 via Nuitee
S
Shahida family_with_children us
8
2026-02-10 via Nuitee
C
Christopher couple us
7
Pros:

Clean rooms and service

Cons:

The breakfast wasnt good at all

2026-02-09 via Nuitee
N
Nyeesha couple us
10
2026-01-27 via Nuitee
A
ANDREA family_with_children us
10
2026-01-26 via Nuitee
N
Natasha couple us
10
2026-01-26 via Nuitee
K
Kathia family_with_children us
10
2026-01-22 via Nuitee
I
Israel couple il
1
My worst "Hilton" experience ever
Pros:

OK location
Breakfast looks fine (didn't try it)

Cons:

The room was extremely dirty when we arrived, with pieces of garbage thrown around, and a carpet that can't remember when was it cleaned last.
I asked for cleaning, was told that it'll happen - it never did, (and I stayed 3 nights).
I asked on the same day that I arrived (around 4pm), I asked the day after, and the evening after...
The room was made only once on the course of a 3 night stay, and the garbage remained as it was.

The refrigerator kept making loud knocking noises, (that woke us up, more than once at night)... the maintenance guy came after two nights, heard it for himself, promised to look at it, and later on, left us with a note, saying that he checked with the company, and the noise is 'normal'.

When checking out, the front desk lady, didn't even bother to ask how was my stay. Not surprising, as apparently, that don't really care.

In the below photos you can see some of the dirt that we found on the floor/carpet when we arrived (and it was still there 3 days later...)

2026-01-22 via Nuitee
E
Edward couple us
10
Will come again
Pros:

charge food items to room. card access at front door after hours. place for pets to use restroom. Colorful breakfast selections.

Cons:

Could use better water pressure in unit 116....Real eggs not powdered at breakfast. Real sausage patties with some taste at breakfast and a waffle maker available.

2026-01-20 via Nuitee
J
Jarius couple us
10
One of the best stays I had, the staff was super nice.
Pros:

The whole room, the setup in the room and the big king size bed.

Cons:

No complaints

2026-01-20 via Nuitee
S
Stacy couple us
9
Comfortable
Pros:

The bed was very comfortable

Cons:

Coffee machine in the room

2026-01-20 via Nuitee
R
Ricky couple us
8
Once again I would return for another stay
Pros:

I would return for another stay

Cons:

Mostly everything was nice at this location

2026-01-20 via Nuitee
S
Syretta couple us
10
Pros:

Great location near the attraction/event I was attending

Cons:

N/A

2026-01-20 via Nuitee
R
Rosland couple us
10
Love
2026-01-20 via Nuitee
J
Jahlil couple us
10
2026-01-20 via Nuitee