Home2 Suites By Hilton Winston-Salem Hanes Mall

Hotels
•
Home2 Suites by Hilton
9 (264 reviews)
1010 Marriott Crossing Way , Winston-Salem , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Weak breakfast

Categories

Cleanliness
8.08
Concerns about bedding and evidence of bedbugs mentioned.
Service
9.55
Staff were described as very nice, helpful and excellent.
Location
9.59
Convenient location for eating and shopping.
Room Quality
8.54
Spacious rooms mentioned, some dissatisfaction expressed.
Amenities
9.07
Good facilities like pool, gym, and kitchenette.
Value for Money
9.53
Great rates for the quality of stay offered.
Food and Beverage
8.58
Breakfast mentioned as weak but other dining experiences were positive.
Overall Experience
9.05
Overall a pleasant stay with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:43

Property Description

Modern Accommodation with Convenient Location
Discover the perfect blend of comfort and convenience at Home2 Suites By Hilton Winston-Salem Hanes Mall. With a prime location just 10 km from M C Benton Jr Convention Center, our 3-star hotel offers modern accommodation and top-notch amenities for a memorable stay.

Amenities for Every Need
Enjoy our hotel's barbecue facilities, fitness center, and 24-hour front desk, catering to all your needs during your stay. Stay connected with complimentary WiFi throughout the property and make the most of your visit to Winston-Salem.

Easy Access to Key Locations
Conveniently located near LJVM Coliseum, BB&T Field, and Joseph S. Koury Convention Center, our hotel provides easy access to the city's top attractions. Plus, with Piedmont Triad Airport just 38 km away, your journey to and from the hotel is a breeze.

Book your stay at Home2 Suites By Hilton Winston-Salem Hanes Mall for a delightful and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 264 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.05
J
Jada • couple • us
10
2026-01-29 • via Nuitee
L
Lori • couple • us
9
2026-01-23 • via Nuitee
B
Brian • couple • us
10
It was very enjoyable. I loved the hot breakfast.
Pros:

Clean great amenities.

Cons:

I had no complaints.

2026-01-21 • via Nuitee
E
Erick • couple • us
10
2026-01-21 • via Nuitee
T
Theodore • family_with_children • us
9
My family and I had a great stay.
Pros:

Courteous, Professional Staff

2026-01-20 • via Nuitee
R
Rachel • couple • us
9
2026-01-19 • via Nuitee
A
Anita • couple • us
6
2026-01-18 • via Nuitee
S
Stanley • couple • us
9
Nice and relaxing.
Pros:

Good location

Cons:

Was not impressed by the breakfast selection. Warming trays did not work. Very limited selection. My mattress had a large stain on side closest to window.

2026-01-15 • via Nuitee
M
Mabel • extended_group • us
9
2025-12-27 • via Nuitee
L
Linea • couple • us
7
Nice Hotel - Spacious Rooms
Pros:

The staff were very nice and helpful

Cons:

The rooms weren’t my favorite - I’ve stayed at better Home2 Suites

2025-12-08 • via Nuitee
J
Jada • couple • us
10
2025-12-01 • via Nuitee
C
centoniel • couple • us
10
2025-11-15 • via Nuitee
S
Sequoya • family_with_children • us
10
Always a pleasure
Pros:

The staff here were excellent. At the front desk I had the pleasure of meeting Alicia whom exceeded my expectations with great customer service.

Cons:

Home2 is one of my favorite hotels to stay in.

2025-10-31 • via Nuitee
S
Sheila
10
Pros:

Yes

2025-09-27 • via Nuitee
S
Sharon
2
Not clean
Pros:

The bedding and the sofa beds were not clean and had evidence of bedbugs

2025-09-18 • via Nuitee
D
Daniel • solo_traveller • us
9
Pleasant Stay
Pros:

Good location, friendly staff, large room, very clean, streaming TV, quiet.

2025-09-15 • via Nuitee
S
Stephanie • family_with_children • us
8
Very Comfortable, Great Value!
Pros:

Very Clean

Cons:

Continental Breakfast

2025-09-01 • via Nuitee
M
Michael • couple • us
10
2025-08-26 • via Nuitee
C
Chondra • partner
10
Pros:

Sierra was absolutely amazing with her professionalism and customer service! I did not get the names of those behind the breakfast counter, but they were full of pleasant conversations and provided a homelike dining atmosphere! I will definitely come back again and again, as I frequent this area for business and pleasure.

2025-08-19 • via Nuitee
J
Jessica
10
We Enjoyed Our Stay!
Pros:

The staff was friendly and helpful, the room was clean and had everything we needed, and the breakfast was delicious.

2025-08-17 • via Nuitee