Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Beautiful rooms
Good amenities
Cons:
Minor breakfast service issues
Some food items were dry

Categories

Cleanliness
9.5
Clean and well-maintained spaces, although minor issues noted.
Service
10
Staff were exceptionally friendly and attentive throughout the stay.
Location
9.97
Excellent location in old town, convenient for attractions.
Room Quality
10
Rooms were spacious, beautifully decorated, and very comfortable.
Amenities
9.46
Impressive spa facilities and thoughtful touches like free wine and snacks.
Value for Money
9.99
Given the quality and service, excellent value for the price.
Food and Beverage
9.47
Good breakfast selection, though some items lacked flavor.
Overall Experience
10
A wonderful stay overall, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:12

Property Description

Luxury Accommodation in the Heart of Lecce

Concierge Services and Free WiFi: Palazzo Sant'Anna Albergo Diffuso Luxury offers top-notch concierge services and free WiFi throughout the property, ensuring a seamless stay for all guests.

Comfort and Convenience: With allergy-free rooms, a shared lounge, and room service, guests can enjoy a comfortable and convenient stay at this 4-star hotel. The luggage storage space adds an extra layer of convenience for travelers.

Scenic Views and Delicious Dining: Some rooms feature balconies with city views, providing a picturesque setting for guests. Additionally, guests can start their day right with a buffet, à la carte, or continental breakfast available daily.

Experience luxury and convenience at Palazzo Sant'Anna Albergo Diffuso Luxury. Book your stay now for an unforgettable experience in Lecce!

Check-in and check-out hours:

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 265 reviews
Cleanliness: 9.5
Service: 10
Location: 9.97
Room Quality: 10
Amenities: 9.46
Value for Money: 9.99
Food and Beverage: 9.47
Overall Experience: 10
J
Julie • couple • gb
5
Not what we expected, sorry!
Pros:

Firstly, Alfonso was exceptional. Very good staff here helped us with an early check in and room with a bath. We really appreciated that as my husband had just come out of intensive care. However, we paid 320 euros for our room - just for one night, and this was definitely not good value for money. The staff try and 'sell' you the happy hour (even though my they knew my husband came out of hospital and unlikely to drink), the breakfast menu had a 3.5 euro charge for fresh orange juice that we noticed after we ordered it. However, to the hotel's credit, they did not charge us for this on check out. When paying 320 euro for one night, I was really surprised to find things like that chargeable! Everything in the room chargeable too. It really felt as though they wanted to sell you everything...

The photos had sold the place to me as we had just come from another boutique hotel with a lovely breakfast area on the roof. The photos led me believe that this hotel also had an eating area on the roof - pictures showed tables, chairs and lighting, but when we went up there - nothing. Just a few plain sun loungers, not like the photos. But the most disappointing thing was that we paid less for this hotel than we did the Patria Palace - a 5star leading hotel of the world (where we stayed the following couple of days)! And the facilities at the Patria, breakfast there etc etc far surpassed this boutique hotel and no charge for fresh orange juice! The thing that was positive about this boutique hotel was one member of staff, Alfonso, who couldn't have been kinder and even drove us to the Patria Palace. It makes me feel bad writing this review, but one person does not make up for the fact that the owners dynamic pricing serves to rip off guests who need to book last minute. The rate we paid was exorbitant for what we got, definitely not value for money at 320 euros a night. I would have expected around 160 euro max.

Cons:

As above!

2026-01-20 • via Nuitee
P
Pamela • extended_group • us
10
Photo is view from room. Quiet and lovely location!
Pros:

Staff was excellent…very helpful and engaging!

2026-01-19 • via Nuitee
A
Andre • couple • nl
9
top
Pros:

De locatie en het de medewerkers

Cons:

niets

2026-01-19 • via Nuitee
M
Michael • couple • gb
10
Wonderful stay at a top-notch hotel with excellent service and impressive suites.
Pros:

Given a wonderful welcome upon arrival with a free drink, bags taken to the suite and a tour of the impressive spa facilities. We appreciated the free room upgrade to an even larger suite and the wine and fruit awaiting us. The suite was expansive with a sitting room, a huge bedroom and two bathrooms, and tastefully furnished throughout with quirky furniture. Breakfast choice was wide with cereal, toast, meat, cheese, local delicacies and cakes all well presented. The hotel was quiet due to the absence of traffic and as only half of the rooms were occupied. Excellent service from the staff throughout our stay.

Cons:

A very minor annoyance was needing to ask for more straightforward things at breakfast such as larger spoons and milk for the cereal, and only having bowls at the opposite end of the long breakfast room. Some of the cakes were also a little dry and lacked flavour. We would have appreciated a refill of teabags when the room was turned down for the evening.

2025-11-26 • via Nuitee
L
Lee • couple • gb
10
Pros:

Everything

2025-11-24 • via Nuitee
A
Andrea • solo_traveller • it
8
2025-11-19 • via Nuitee
P
Petra • family_with_children • us
10
Exceptional small hotel in the center of old town Lecce.
Pros:

Outstanding in every category. The staff was exceptionally friendly and attentive, the rooms well appointed and comfortable, the spa a real treat after long sightseeing walks. Also, great food at afternoon appetizers and breakfast.

2025-11-18 • via Nuitee
A
ando64 • extended_group • it
10
Lecce come si deve
Pros:

un albergo/palazzo diffuso, ma tutto vicino e attiguo; posizione davvero eccellente, comoda per lasciare la vettura e comoda per raggiungere a piedi le principali bellezze di Lecce. Camere molto spaziose e particolarmente belle, così come gli spazi comuni. Il servizio, la gentilezza e l'accoglienza del personale davvero eccezionali. Infine l'atmosfera suggestiva favorita dagli ambienti, tutti in pietra leccese, è stata davvero emozionante.

Cons:

la fruibilità della piccola SPA, che essendo piccola bisogna prenotare.

2025-11-17 • via Nuitee
A
Alexander John • couple • au
10
A lovely hotel well located in the old town of Lecce.
Pros:

This is a lovely hotel and the staff are exceptional: very friendly and helpful. It is in the old town, near to all the main attractions. The room we had was large with an outdoor sitting area. The common areas of the hotel are very nicely appointed. The wine and nibbles (free of charge) before going out to dinner is a particularly nice touch. The hotel doesn’t have a restaurant but there are plenty of good ones within an easy walk.

Cons:

Nothing.

2025-11-16 • via Nuitee
R
Raquel • couple • es
10
Espectacular. Un 10
Pros:

El hotel es impresionante. Y el personal tiene un trato excelente. Una maravilla de lugar. Todo el personal se ha vuelca en dar una excelente atención. Recepción, camareros, personal de limpieza y mantenimiento. Un 10

2025-11-14 • via Nuitee
M
monica • couple • us
10
Pros:

I rarely write reviews for hotels but this was a 10/10 all around. The staff was so welcoming and warm and hotel was so charming. Can’t recommend this place enough. Must stay here when visiting Lecce.

2025-11-08 • via Nuitee
D
Delwyn • couple • nz
10
2025-11-05 • via Nuitee
T
Thomas • couple • de
10
2025-11-03 • via Nuitee
J
Juan • couple • ec
10
Pros:

La ubicacion del hotel es espectacular. las habitaciones amplias, bien decoradas y super cómodas. el desayuno muy bueno. La atención también estupenda

2025-10-31 • via Nuitee
S
Susana • couple • ec
10
2025-10-22 • via Nuitee
V
Virginia • couple • de
9
Top Hotel im Zentrum von Lecce
Pros:

Sehr schönes Hotel mit sehr freundliches hilfsbereites Personal

Cons:

Zimmer war etwas klein

2025-10-20 • via Nuitee
K
Keat • couple • fr
10
2025-10-17 • via Nuitee
B
Bazbcn • solo_traveller • fr
10
Il faut découvrir absolument.
Pros:

C'est une experience, vous entrez chez une personne, ce n'est pas un hotel classique, c'est un moment de partage avec les hôtes et si vous avez de la chance, les propriétaires. C'est extraordinaire de beauté, de simplicité recherchée, de délicatesse et de générosité. A 20m de la rue centrale, c'est vraiment un endroit exceptionnel. Allez y pour découvrir. Service de voiturier et chiens très acceptés. Le mien se comporte tout a fait bien !

Cons:

rien.

2025-10-15 • via Nuitee
E
Esteban • couple • ar
10
2025-10-14 • via Nuitee
C
Corliss • family_with_children • us
10
Highlight of our trip to Puglia. We wish we had spent more days there.
Pros:

Charming, old building and beautifully decorated with modern amenities.

Cons:

Our only "nit" was some of the pastries were a bit dry.

2025-10-12 • via Nuitee