Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Table tennis
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Modern design
Cons:
Issues with cleanliness
Limited TV channels

Categories

Cleanliness
8.79
Mentioned issues with cleanliness in some reviews, but overall the hotel maintains a standard quality.
Service
9.26
Consistently positive feedback about friendly and helpful staff.
Location
9.3
Numerous mentions of perfect location near the beach and city center.
Room Quality
8.75
Rooms are modern and well-decorated; some comments on space issues.
Amenities
8.78
General mentions of good amenities, despite some inconsistencies.
Value for Money
8.24
Some concerns about pricing, particularly regarding breakfast.
Food and Beverage
8.79
Average but satisfactory breakfast quality mentioned.
Overall Experience
9.26
Overall enjoyment expressed, with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:15

Property Description

Central Location in Ostend
Upstairs Hotel, located in the heart of Ostend, just 100 meters from Oostende Beach, offers a vibrant stay with a shared lounge, terrace, and a bar for guests to unwind.

Comfortable Rooms with Modern Amenities
Each room at Upstairs Hotel is thoughtfully designed with a desk, flat-screen TV, private bathroom, and safety deposit box. Some rooms even boast balconies or city views, ensuring a cozy and relaxing stay for all guests.

Entertainment and Dining Options
With evening entertainment, a 24-hour front desk, and the option of buffet or continental breakfast, Upstairs Hotel provides a perfect blend of leisure and convenience for a memorable stay.

Experience the best of Ostend at Upstairs Hotel - Book your stay now for an unforgettable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 12.50 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 5445 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.26
E
Els • couple • be
10
Perfect
Pros:

Ligging en accomodatie

Cons:

Niks

2026-05-09 • via Nuitee
Y
Yuliia • solo_traveller • be
10
Top
Pros:

Tout

Cons:

Rien

2026-05-09 • via Nuitee
N
Nathalie • family_with_children • be
10
Parfait !
Pros:

On a pu disposer de la chambre avant l'heure prévue. Le personnel était très accueillant. L'hôtel et la chambre très propre. Café, thé et eaux à disposition dans la chambre. Le petit-déjeuner est exceptionnel, healty. C'est pratiquement sur la digue et directement dans le centre. On était ravi, Nous irons dorénavant là-bas chaque fois que l'on séjournera à Ostende. C'était parfait !

2026-05-07 • via Nuitee
F
Franck • family_with_children • be
9
2026-05-07 • via Nuitee
C
Caroline Moulin • solo_traveller • be
8
Pros:

Super hôtel très bien situé. Un buffet déjeuner vraiment parfait
Très bon rapport qualité prix

Cons:

La vue de la chambre 😔 entre des murs, on ce sent étouffé

2026-05-06 • via Nuitee
I
Ingrid • solo_traveller • be
8
2026-05-06 • via Nuitee
L
Laetitia • solo_traveller • be
9
Pros:

Bien situé, belle déco, bar agréable avec billard

2026-05-05 • via Nuitee
R
rino • solo_traveller • be
9
Pros:

Super

Cons:

Rien à dire

2026-05-05 • via Nuitee
B
Boris • couple • de
9
2026-05-05 • via Nuitee
K
Krämer • couple • de
9
2026-05-05 • via Nuitee
L
Lenka • couple • nl
10
2026-05-05 • via Nuitee
K
Kristina • family_with_children • de
9
Insgesamt ein sehr schönes, gemütliches Hotel für einen kurzen Aufenthalt
Pros:

Frühstück hat unsere Erwartungen übertroffen. Sehr schönes Design im gesamten Hotel

Cons:

Zimmer zu klein, wenig Ablageflächen

2026-05-05 • via Nuitee
S
sylhaf • couple • fr
10
2026-05-04 • via Nuitee
C
Clémence • couple • be
8
2026-05-04 • via Nuitee
M
Marc • couple • lu
8
Bon hôtel sur la digue
Pros:

Très bon choix pour le petit déjeuner, propreté et grandeur des chambres

Cons:

Chambre pas prête lors de notre arrivée à 15.20 heures

2026-05-04 • via Nuitee
S
Soukaina • solo_traveller • be
9
2026-05-04 • via Nuitee
N
Nathalie • couple • be
8
2026-05-04 • via Nuitee
J
Joanna • family_with_children • pl
9
Pros:

Hotel położony blisko promenady, plaży, przystanku tramwaju nadmorskiego, knajpek, ulicy handlowej. Bardzo pomocny i miły personel, ładnie zaprojektowane pokoje (styl industrialny), z ekspresem do kawy/herbaty. Pyszne śniadanie z dużym wyborem jedzenia, świeżym pieczywem, kilkoma rodzajami soków etc. Przy barze bilard, stół do piny-ponga, piłkarzyki, można aktywnie i wesoło spędzić wieczór :) Polecam rodzinom z dziećmi, psami (można się z nimi zatrzymać), tym, którzy przyjechali do Ostendy odpocząć i dobrze się bawić. Nauczeni wcześniejszym doświadczeniem w innych hotelach, wzięliśmy pokój „od podwórka” - był cichy, wyspaliśmy się dobrze, choć nocowaliśmy w weekend.

Cons:

Jedyny minus to szyba pod prysznicem, zaprojektowana tak, że po kąpieli pół łazienki było mokre.

2026-05-03 • via Nuitee
R
Ronald • extended_group • nl
7
2026-05-03 • via Nuitee
F
Frank • solo_traveller • de
10
Just great
Pros:

An extraordinary place to spend time on Ostende. Next to the beach, loads of restaurants around the corner. Just perfect.

Cons:

Well.... Parking is a bit expensive if you want to park close by. If you are willing to take a walk after parking your car, you can leave it for free at the Maria Hendrika park parking.

2026-05-03 • via Nuitee