Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Table tennis
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Modern design
Cons:
Issues with cleanliness
Limited TV channels

Categories

Cleanliness
8.79
Mentioned issues with cleanliness in some reviews, but overall the hotel maintains a standard quality.
Service
9.26
Consistently positive feedback about friendly and helpful staff.
Location
9.3
Numerous mentions of perfect location near the beach and city center.
Room Quality
8.75
Rooms are modern and well-decorated; some comments on space issues.
Amenities
8.78
General mentions of good amenities, despite some inconsistencies.
Value for Money
8.24
Some concerns about pricing, particularly regarding breakfast.
Food and Beverage
8.79
Average but satisfactory breakfast quality mentioned.
Overall Experience
9.26
Overall enjoyment expressed, with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:15

Property Description

Central Location in Ostend
Upstairs Hotel, located in the heart of Ostend, just 100 meters from Oostende Beach, offers a vibrant stay with a shared lounge, terrace, and a bar for guests to unwind.

Comfortable Rooms with Modern Amenities
Each room at Upstairs Hotel is thoughtfully designed with a desk, flat-screen TV, private bathroom, and safety deposit box. Some rooms even boast balconies or city views, ensuring a cozy and relaxing stay for all guests.

Entertainment and Dining Options
With evening entertainment, a 24-hour front desk, and the option of buffet or continental breakfast, Upstairs Hotel provides a perfect blend of leisure and convenience for a memorable stay.

Experience the best of Ostend at Upstairs Hotel - Book your stay now for an unforgettable getaway!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 12.50 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 5304 reviews
Cleanliness: 8.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.26
B
Béatrice • couple • be
10
2026-03-14 • via Nuitee
M
Mauro • extended_group • be
9
Pros:

Leuk interieur en heel ruime kamers

2026-03-09 • via Nuitee
F
fabienne • couple • be
9
heel goed
Pros:

heel goed

Cons:

niks

2026-03-09 • via Nuitee
S
Sabine • solo_traveller • be
10
Pros:

La déco, l'emplacement, la chambre,...

Cons:

Rien

2026-03-08 • via Nuitee
M
Martine • couple • be
10
Pros:

Je komt er toe en we komen tot rust altijd een vakantiegevoel

Cons:

De laatste keer dat we geweest zijn in februari,was de kamer iets minder proper, maar voor de rest top 👍

2026-03-07 • via Nuitee
R
Roel • couple • be
9
Pros:

Ontbijt was buiten verwachting. Zéér uitgebreid assortiment.

Cons:

Niets

2026-03-07 • via Nuitee
C
Carina Claeys • family_with_children • be
10
Prijs kwaliteit dik in orde
Pros:

Ligging,super kamer en bed met ugrade

Cons:

Niets

2026-03-05 • via Nuitee
E
Ellen • couple • be
9
2026-03-05 • via Nuitee
L
Luc • couple • be
9
2026-03-05 • via Nuitee
S
Stefanie • couple • de
10
Wir kommen gerne wieder
Pros:

Super Lage, direkt am Strand. Wir konnten eher im Zimmer einchecken. Die Zimmer sind modern eingerichtet und bieten alles was man braucht. Kaffee und Tee ist kostenlos. Es gibt einen Kühlschrank und einen Safe. Unser Hund hatte auch sein Plätzchen. In der Lobby gibt es vielseitige Möglichkeiten sich die Zeit zu vertreiben. Das Personal ist sehr freundlich und hilfsbereit. Es gibt, mit etwas Fußweg, kostenlose Parkplätze am Stadtrand

Cons:

Die Zimmer sind recht hellhörig. Parkplätze sind rund um das Hotel kostenpflichtig(teuer)

2026-03-04 • via Nuitee
P
Petronella • couple • be
10
2026-03-03 • via Nuitee
L
Laurence • couple • be
8
2026-03-02 • via Nuitee
C
Cécile • couple • be
9
Bon séjour
Pros:

Personnel accueillant et aimable, petit déjeuner parfait

Cons:

Le manque d'isolation, en entendant vraiment tous les passages dans le couloir. Les oreillers n'étaient pas confortable (mais le lit bien)

2026-03-02 • via Nuitee
F
fredetbarbara • couple • be
9
Pros:

La sympathie du personnel, le petit déjeuner qui offre un large choix

2026-03-02 • via Nuitee
A
Antonio • family_with_children • be
8
2026-03-01 • via Nuitee
P
pierre • family_with_children • be
9
top
Pros:

tout

Cons:

rien

2026-03-01 • via Nuitee
L
Lutgart • solo_traveller • be
9
Pros:

De sfeer, rustig en vriendelijk

Cons:

Soms wat lawaai vd kinderen ad bar

2026-03-01 • via Nuitee
M
Mxlle-Amelie • couple • be
10
Pros:

Tout est parfait, c'est la troisième fois que j'y vais et j'en suis toujours très contente !
L'emplacement est super,
Le personnel très accueillant et serviable,
La propreté est nickel,
Le toboggan défoule bien les enfants et on peut profiter d'un petit verre en les voyant jouer !
Je vous le recommande vivement ! 😊

Cons:

Le seul petit bémol serais qu'il n'y a pas de parking directement à l'hôtel, mais il y a un parking de la ville juste au bas de la rue mais du coup le tarif de ce parking est élevé (96€ pour 3nuit)
Sinon aucun point négatif pour l'hôtel en lui même !

2026-03-01 • via Nuitee
R
Ralph Doumen • couple • be
9
2026-02-27 • via Nuitee
M
Mathilde • family_with_children • be
8
Pros:

Personnel très sympathique
Super emplacement
Petit déj jusqu'à 11h

Cons:

Insonorisation moyenne (bruit des portes dans le couloir)

2026-02-26 • via Nuitee