Hotel Universal Port Vita

Hotels
9.2 (5335 reviews)
Konohana-ku Shimaya 6-1-16 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Massage services
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Good breakfast
Cons:
Pillow comfort issues
Room size complaints
Overpriced

Categories

Cleanliness
9.45
Most reviews mention clean rooms; however, one guest noted minor cleanliness issues.
Service
9.95
Staff received praise for kindness and helpfulness, contributing positively to the experience.
Location
9.95
Multiple reviews highlight the excellent location, especially for guests visiting Universal Studios.
Room Quality
8.45
Some guests found rooms small and had issues with pillow comfort; however, others enjoyed spacious rooms.
Amenities
8.95
Amenities were satisfactory according to multiple reviews, though some minor improvements were suggested.
Value for Money
8.45
Some guests felt that the hotel was overpriced for the room quality and service received.
Food and Beverage
8.95
Breakfast was frequently mentioned positively, but some noted the taste of food lacking.
Overall Experience
9.45
Overall, guests expressed a high level of satisfaction despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:24

Property Description

Prime Location in Osaka Bay District
Hotel Universal Port Vita boasts a prime location just a 4-minute walk from Universal Studios Japan, offering convenience and easy access to popular attractions like Osaka Bay Tower and Tempozan Ferris Wheel.

Modern Amenities and Comfortable Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a safety deposit box. Guests can also enjoy a buffet breakfast and access to private parking during their stay.

Exceptional Service and Multilingual Staff
Our 4-star hotel prides itself on providing exceptional service with a 24-hour front desk staff fluent in English and Japanese, ensuring that guests' needs are met promptly and professionally.

Book your stay at Hotel Universal Port Vita for a memorable experience in Osaka Bay!

Important information:

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

9.2
Based on 5335 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.95
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 9.45
H
HASHIMOTO • family_with_children • jp
10
2026-03-14 • via Nuitee
Y
YU TING • family_with_children • tw
9
2026-03-14 • via Nuitee
Y
Yuka • solo_traveller • jp
10
2026-03-14 • via Nuitee
瀧澤 • extended_group • jp
9
2026-03-14 • via Nuitee
S
SANAMI • couple • jp
8
2026-03-14 • via Nuitee
Y
Yano • extended_group • jp
10
Pros:

施設が全体的に綺麗で、スタッフの対応も丁寧だった

Cons:

エレベーターと1階のコンビニについての説明が欲しかった(カードキーをタッチすることなどについて)

2026-03-12 • via Nuitee
K
KOUICHI • family_with_children • jp
8
2026-03-12 • via Nuitee
S
Shirasuka • extended_group • jp
10
2026-03-12 • via Nuitee
李 • family_with_children • jp
10
2026-03-12 • via Nuitee
K
Keiko • family_with_children • jp
9
このホテルに泊まれて良かったです
Pros:

朝食が　美味しく　ゆっくりした空間で　ゆっくりした時間を過ごせました　　　　　お風呂も良かった

Cons:

特にありません

2026-03-12 • via Nuitee
S
seiki • extended_group • jp
10
2026-03-12 • via Nuitee
O
ono • solo_traveller • jp
10
また来たい
Pros:

4つベッドがあった。

2026-03-11 • via Nuitee
H
Harumi • family_with_children • jp
9
快適！
Pros:

朝食のメニューが豊富で、小さな子供たちも楽しめる内容だった

Cons:

食事・チェックアウトの時間にエレベーターが混雑していた

2026-03-11 • via Nuitee
T
TAMAE • extended_group • jp
10
良いホテルに泊まれて良い思い出になりました！
Pros:

パークからも近くて綺麗でとても良かったです。
朝食も美味しくて大満足でした。

Cons:

朝食レストランの片付けのスタッフさんが無愛想な感じがして、もう少しにこやかないお顔をしてくれていると気分良く食べられると思いました。

2026-03-11 • via Nuitee
M
Michiru • family_with_children • jp
7
Pros:

USJと駅両方に近くて便利だった。

2026-03-11 • via Nuitee
S
Syuto • couple • jp
10
2026-03-11 • via Nuitee
K
Koudai • extended_group • jp
10
2026-03-11 • via Nuitee
S
Sachiko • couple • jp
9
満足
Pros:

スタッフの皆さんの対応が良かったことと、キレイだった

Cons:

仕方ないことですが、窓からの景色が

2026-03-10 • via Nuitee
J
Jessie • family_with_children • tw
8
2026-03-10 • via Nuitee
H
happy • extended_group • jp
10
2026-03-10 • via Nuitee