Hotel Universal Port Vita

Hotels
9.2 (6212 reviews)
Konohana-ku Shimaya 6-1-16 , Osaka , jp
+81 6-6460-8000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms
Helpful staff
Great location
Good breakfast
Cons:
Pillow comfort issues
Room size complaints
Overpriced

Categories

Cleanliness
9.45
Most reviews mention clean rooms; however, one guest noted minor cleanliness issues.
Service
9.95
Staff received praise for kindness and helpfulness, contributing positively to the experience.
Location
9.95
Multiple reviews highlight the excellent location, especially for guests visiting Universal Studios.
Room Quality
8.45
Some guests found rooms small and had issues with pillow comfort; however, others enjoyed spacious rooms.
Amenities
8.95
Amenities were satisfactory according to multiple reviews, though some minor improvements were suggested.
Value for Money
8.45
Some guests felt that the hotel was overpriced for the room quality and service received.
Food and Beverage
8.95
Breakfast was frequently mentioned positively, but some noted the taste of food lacking.
Overall Experience
9.45
Overall, guests expressed a high level of satisfaction despite minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:24

Property Description

Prime Location in Osaka Bay District
Hotel Universal Port Vita boasts a prime location just a 4-minute walk from Universal Studios Japan, offering convenience and easy access to popular attractions like Osaka Bay Tower and Tempozan Ferris Wheel.

Modern Amenities and Comfortable Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, a flat-screen TV, and a safety deposit box. Guests can also enjoy a buffet breakfast and access to private parking during their stay.

Exceptional Service and Multilingual Staff
Our 4-star hotel prides itself on providing exceptional service with a 24-hour front desk staff fluent in English and Japanese, ensuring that guests' needs are met promptly and professionally.

Book your stay at Hotel Universal Port Vita for a memorable experience in Osaka Bay!

Important information:

Please note that the maximum occupancy of the room includes all children and cannot be exceeded under any circumstances. For extra guests exceeding the room occupancy, guests will be asked to separate rooms and additional charges will apply. Guests may not be accommodated if there is no availability.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 6212 reviews
Cleanliness: 9.45
Service: 9.95
Location: 9.95
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.95
Overall Experience: 9.45
O
Okazawa • couple • jp
8
最高！
Pros:

USJからすごく近いしコンビニが下にあるので便利だった。
朝夜どちらも景色が最高だった！
朝食ビュッフェめっちゃ美味しかった！
私のオススメはシュークリーム✨️

Cons:

フロントの匂いがちょっと独特
匂いに敏感な人はちょっと苦手かも??

2026-08-22 • via Nuitee
K
Kouithi • family_with_children • jp
10
最高でした。
2026-08-22 • via Nuitee
M
MIWAKO • family_with_children • jp
10
Pros:

迷子にならずスムーズにホテルまで行けた。ホテル内も渡りやすかった

2026-08-21 • via Nuitee
S
seiichi • family_with_children • jp
10
2026-08-21 • via Nuitee
陽子 • solo_traveller • jp
8
Pros:

室内はとても清潔で、子連れでも過ごしやすかったです。

Cons:

駐車料金が少し高めかなーと。あとは、ユニバから少しだけ歩きます。

2026-08-21 • via Nuitee
H
HaoSheng • solo_traveller • tw
8
Pros:

位置很好，離環球影城不遠，離前往天保山的渡船頭也近，樓下就有Lawson ，很方便

Cons:

櫃檯女員工對外國遊客很冷淡，也不喜歡英文溝通，辦理入住手續完全沒有笑容，給人不歡迎外國遊客的感覺，行李寄放的女員工倒是笑容可掬，不然對這間飯店的印象會很差，
另外禁煙房一進去就有明顯煙味，棉被上更明顯，雖說後面有換房，但卻無法與同行友人同層，有扣分

2026-08-21 • via Nuitee
山内 • solo_traveller • jp
7
2026-08-21 • via Nuitee
S
Sara • couple • jp
7
2026-08-21 • via Nuitee
A
akane • family_with_children • jp
10
2026-08-20 • via Nuitee
T
takumi • solo_traveller • jp
9
Pros:

トイレとお風呂がセパレートだったことと、スタッフの方が気持ちのよい対応をしてくれたこと。

Cons:

朝食ビュッフェメニューの和食をもう少し増やしてもらえると嬉しいです

2026-08-20 • via Nuitee
達人 • solo_traveller • jp
10
Pros:

いつものとおりにスタッフの対応が良かった

2026-08-20 • via Nuitee
H
HARA • solo_traveller • jp
8
Pros:

お部屋きれいで快適でした。
朝ご飯とっても美味しかったです。

2026-08-20 • via Nuitee
K
kemal ersun • family_with_children • tr
10
2026-08-19 • via Nuitee
M
Miho • family_with_children • jp
10
2026-08-19 • via Nuitee
藤井 • solo_traveller • jp
8
2026-08-19 • via Nuitee
S
SATO • family_with_children • jp
9
2026-08-19 • via Nuitee
D
Daisuke • family_with_children • jp
8
2026-08-19 • via Nuitee
T
Tomoaki • family_with_children • jp
10
とても良かったのでUSJ観光時はまた利用したい
Pros:

USJから近い
ロビー、フロントのミニオンでUSJ感あり
ホテル直結のコンビニあり
風呂トイレがキレイ
眺望が良い
スタッフの対応が良い（挨拶や笑顔、説明方法や話し方）
予約時に備考欄に車での旅行と書いたら、車の駐車に関するメールが事前に届きわかりやすかった
宿泊者への駐車場利用の優待がお得に感じた。チェックアウトしてからも当日12時までは追加料金なく車を駐車できて助かった。
キャプテンラインへ近く、天保山エリアへの旅行に便利だった。
チェックアウトが無人機での対応でスムーズだった
廊下や他室からの騒音が気にならなかった
家族5人素泊まりで利用したがリーズナブルな料金だった

Cons:

ベッドの枕もとの棚（コンセントがあるところ）のほこりが多く、スマホを置いたらスマホにたくさんほこりがついた。
室内用の茶色いスリッパが袋から取り出しにくく入室時にストレスだった
洗面台の水道の水圧が弱かった

2026-08-18 • via Nuitee
Y
YA LING • couple • tw
10
Pros:

價格便宜空間很大 離環球非常近

2026-08-18 • via Nuitee
S
Satoshi • family_with_children • jp
10
最高！！
Pros:

清潔で明るい部屋、スタッフの方の気持ちの良い接客です！

Cons:

特にありません!

2026-08-18 • via Nuitee