Robertson Hotel

Hotels
9.2 (371 reviews)
J Miranda Avenue , Naga , ph

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good value for money
Convenient location
Cons:
Limited amenities
Bathroom issues
Small rooms
No free water in rooms

Categories

Cleanliness
8.58
Various reviews noted cleanliness but mentioned the need for improvement in some areas.
Service
9.99
Multiple reviews highlighted the staff's friendliness and responsiveness.
Location
9.59
Convenient location with easy access to the city, although some difficulties in finding the hotel were noted.
Room Quality
8.54
Some reviews indicated rooms were small and lacked windows.
Amenities
9.07
Mixed feedback with many amenities lacking, such as free bottled water and a kettle, but overall standard for the price.
Value for Money
9.53
Guests found the hotel a fair value compared to others, despite some complaints.
Food and Beverage
8.58
Breakfast was appreciated, but the lack of bottled water and other options was noted.
Overall Experience
9.75
Guests were generally satisfied with their stays, noting excellent service and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:39

Property Description

Convenient Location
Situated in Naga, just a 7-minute drive from SM City Naga, Robertson Hotel offers a prime location for both leisure and business travelers.

Modern Amenities
Each room is equipped with air conditioning, a flat-screen cable TV, and a safety deposit box. Some rooms even feature a kitchen and dining area with top-notch appliances for your convenience.

Exceptional Services
Enjoy 24-hour front desk assistance, free WiFi, and on-site parking. Let our friendly staff help you with anything you need, from ironing to laundry services.

Ready to experience comfort and convenience at Robertson Hotel? Book your stay now and make the most of your trip to Naga!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 750 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 371 reviews
Cleanliness: 8.58
Service: 9.99
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.53
Food and Beverage: 8.58
Overall Experience: 9.75
O
Oliver Dennis • solo_traveller • ph
9
Exhilirating
Pros:

Good comfortable bed
Clean facilities
Great location to vidit The Great Jesse Robredo Museum

Cons:

None so far

2026-03-03 • via Nuitee
V
Vishal • solo_traveller • in
10
Pros:

Overall great

2026-03-01 • via Nuitee
S
Sendon • family_with_children • ph
8
2026-02-27 • via Nuitee
Z
ZHUOKAI • solo_traveller • cn
9
2026-02-22 • via Nuitee
M
Mitch • family_with_children • ph
10
2026-01-31 • via Nuitee
M
Mary Grace • extended_group • ca
7
It was okay nothing memorable to mention.
Pros:

The facility is clean. Staff was pleasant, beds are comfortable.

Cons:

A place to stay for the next flight. Airport shuttle not free.

2026-01-29 • via Nuitee
I
Irish Joy • extended_group • fr
7
2026-01-26 • via Nuitee
P
philip • solo_traveller • gb
6
fair value of money compare to other hotel
Pros:

location

Cons:

The mattress not good give me back pain need to update the mattress perhaps or just me get a back pain .

2026-01-19 • via Nuitee
A
Alma • couple • ph
9
It was a nice experience; would choose to stay again.
Pros:

Location was perfect for our training venue.

Cons:

No parking reservation; when you go out, you're lonher assured of the parking lot. There is enough at the sister hotel parking, though.

2026-01-19 • via Nuitee
C
Crisven Love • solo_traveller • ph
8
2026-01-19 • via Nuitee
G
Georgia • couple • au
10
2026-01-18 • via Nuitee
C
Christina • family_with_children • au
8
Pros:

It is accessible to everything. The rooms are always clean and staff are polite and helpful.

2026-01-15 • via Nuitee
M
Mabel • family_with_children • au
10
2026-01-15 • via Nuitee
C
Christina • family_with_children • au
8
2026-01-15 • via Nuitee
T
Ticsay • solo_traveller • ph
8
2026-01-12 • via Nuitee
A
Arvin • solo_traveller • ph
7
Average hotel on the go, good for short stays.
2026-01-10 • via Nuitee
N
Nelson Jr • solo_traveller • ph
10
The overall experience was exceptional.
Pros:

I truly enjoyed my stay at Robertson Hotel, even if it was only for one night. The overall experience was excellent—comfortable rooms, attentive service, and a very relaxing atmosphere.

Cons:

While the location is a bit hidden, somewhat far from the city center, and with no nearby establishments within walking distance, everything else about the stay was exceptional and well worth it.

2026-01-08 • via Nuitee
R
Ramil • family_with_children • ph
9
2026-01-07 • via Nuitee
J
John Vincent • extended_group • ph
9
Pros:

Welcoming people and good facilities.

Cons:

none

2026-01-06 • via Nuitee
J
John Vincent • extended_group • ph
9
Pros:

People and facilities

Cons:

none

2026-01-06 • via Nuitee