Hotel Hirschen

Hotels
7.9 (1858 reviews)
Niederdorfstrasse 13 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Tour desk
Currency exchange
Non-smoking throughout
Concierge service
Allergy-free room
See all facilities

Review Highlights

Pros:
Central location
Clean rooms
Helpful staff
Cons:
Small room sizes
Limited breakfast options
Bathroom issues

Categories

Cleanliness
8.11
Most reviews mention rooms are clean and well maintained.
Service
8.58
Staff is generally accommodating, with some mentions of helpfulness.
Location
9.12
Central location noted in multiple reviews, very convenient.
Room Quality
7.07
Mixed feedback on room sizes and amenities, some rooms are small.
Amenities
7.6
Basic facilities mentioned; some amenities were found lacking.
Value for Money
7.56
Prices mentioned seem high for room sizes and bathroom issues.
Food and Beverage
7.11
Breakfast selection noted as limited; some found it expensive.
Overall Experience
8.08
Overall positive with some dissatisfaction regarding specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:15

Property Description

Historic Charm and Modern Comforts

Located in the heart of the Old Part of Zurich, Hotel Hirschen offers a unique blend of historic charm and modern comforts. With a roof terrace and a historical arched cave wine cellar, guests can enjoy a truly memorable stay.

Exceptional Service and Dining

The 24-hour front desk ensures that guests' needs are always met, while a welcome drink sets the tone for a relaxing visit. Indulge in a buffet breakfast and savor Swiss tapas in the bar. Free WiFi keeps you connected throughout your stay.

Convenient Location

Just minutes away from Zurich Main Station and local tram stations, Hotel Hirschen provides easy access to explore the city. With public parking nearby and shops and cafes within walking distance, everything you need is at your fingertips.

Experience the perfect blend of history and hospitality at Hotel Hirschen. Book your stay now for an unforgettable Zurich getaway.

Important information:

Please note that for group bookings (bookings of more than 5 rooms), different cancellation policies apply. You can cancel a group booking free of charge up to 7 days before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per stay when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1858 reviews
Cleanliness: 8.11
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 8.08
H
Hugo • solo_traveller • nl
9
Pros:

De locatie is prima. Tien minuten lopen van het centraal station, ligging aan een gezellig pleintje met veel horeca van allerlei soort en kwaliteit. Leuke winkels in de buurt. Veel tramlijnen in de directe omgeving.
Het hotel zelf is redelijk knus (intiem), geen gelikte uitstraling, geen formulehotel. Geen grote luxe, maar alles werkte.
Het ontbijt was basic continental. Dus geen gedoe met worstjes, uitgebakken spek en witte bonen (uch!). Het brood was vers en erg lekker, net als het broodbeleg. Goede koffie. Maar bijzonder was dat iedere gast bij binnenkomst van de ontbijtzaal gevraagd werd of men een gekookt ei wilde hebben en zo ja, hard of zacht gekookt. Die vriendelijke en persoonlijke benadering van alle gasten vond ik kenmerkend voor dit hotel (net als bij de balie) en voor mij reden om een 9 als waardering te geven.

Cons:

De temperatuur van het douchewater varieert enorm. Van koud naar lauw naar warm, binnen enkele seconden en dat continu. Je moet wel erg oplettend onder de douche staan om je niet te verbranden.

2026-06-06 • via Nuitee
D
Deborah • solo_traveller • it
6
Pros:

Ottima la posizione e personale molto gentile

Cons:

Il bagno troppo piccolo, a stento ci si poteva muovere e per la doccia si bagnava tutto il pavimento.
Onestamente troppo caro anche il costo

2026-06-06 • via Nuitee
K
Katarzyna • solo_traveller • pl
8
Pros:

Fantastic historic building in the centre of old Zurich

Cons:

-

2026-06-06 • via Nuitee
P
petri • solo_traveller • fi
9
Helppo tulla nr0 10 ratikalla, kauppa alakerrassa ja kaikki oleellinen lähellä. Suosittelen.
2026-06-05 • via Nuitee
T
Thomas • solo_traveller • ch
10
2026-06-05 • via Nuitee
C
Corinna • extended_group • us
7
Well positioned historical building in the middle of the old city
Pros:

Good breakfast , pleasant staff, historical charm.

Cons:

Tiny bathroom and shower, street noise at night if window left open. Room temp was quite warm for early June with no option of a/c, so window had to be left ajar

2026-06-05 • via Nuitee
K
Karina • couple • br
10
A localização é ótima e donos são atenciosos.
Pros:

Gostei da localização.

2026-06-04 • via Nuitee
K
Katharine • solo_traveller • nz
8
Good location but stuffy room. No elevator to reception which was on level 2.
Pros:

Good location to explore old town on foot. Getting from train or airport is easy

Cons:

Room smelt musty and no air conditioning. Too hot even with window wide open and small fan going all night. Breakfast limited and only offered a boiled egg half of the days.

2026-06-04 • via Nuitee
D
DMITRY • solo_traveller • ee
9
2026-06-03 • via Nuitee
J
Julie • solo_traveller • ie
8
Pros:

The location

Cons:

Room was very small

2026-06-02 • via Nuitee
A
Alfredo • family_with_children • es
2
Horrible habitación y lo único que se medio salva el desayuno
Pros:

La ubicación es muy buena
El desayuno está bien y el personal amable

Cons:

La habitación no tiene absolutamente nada que ver con las fotos que aparecen en la web de booking, la habitación vieja , la cama muy incómoda, una cama plegable, las almohadas ( por llamarles de alguna forma ) las peores que he tenido en mi vida. Un armario viejo y sucio y el “aire acondicionado “ era un ventilador
El cuarto de baño más pequeñono y la ducha con cortinillas de las antihigiénico
Ha sido una de las peores experiencias en mucho tiempo.

2026-06-02 • via Nuitee
K
Kuusento • solo_traveller • fi
10
Pros:

.

Cons:

.

2026-05-29 • via Nuitee
B
Bowman • family_with_children • ch
5
Pros:

Le personnel sympathique et serviable

Cons:

Chambre et bâtiment très ancien, l'équipement des chambres est vraiment vieillot et pas du tout fonctionnel. TV sur une armoire de plus de 2 mètres de haut. Lavabo de la salle de bain minuscule. Vu sur le balcon d'un voisin, fenêtre au niveau du sol et j'en passe. La chambre a entre 20 et 30 ans, une honte pour une ville comme Zurich.

2026-05-28 • via Nuitee
T
TATIANA • solo_traveller • ie
9
Pros:

Localização perfeita. Perto dos principais pontos turísticos.

Cons:

Os quartos não tem frigobar.

2026-05-27 • via Nuitee
C
Christian • couple • lu
8
Good for a short stay in downtown Zurich.
Pros:

Excellent location, friendly staff, clean rooms.

Cons:

The bed was a bit too narrow. Very noisy in the early morning.

2026-05-26 • via Nuitee
F
Fırat • couple • tr
6
Kötü bir deneyim.
Pros:

Tam merkezde yer alıyor ulaşımı kolay. Katlarda minik avlular var. Resepsiyondaki arkadaş bize legodan yapılmış minik star wars karakteri hediye etti. Ona da buradan çok teşekkürler

Cons:

Kahvaltısı yok denecek kadar az çeşite sahip. Fiyatı pahalı. Wifi kötü. Tuvalet çok küçük. Duşla klozet arasında mesafe yok.

2026-05-26 • via Nuitee
L
Laurent • couple • fr
9
Pros:

Très bon hotel

2026-05-25 • via Nuitee
D
Dilara Ece • couple • tr
10
Pros:

Location was very good and stuff was really friendly. The room was tiny but very convenient and comfortable.

2026-05-25 • via Nuitee
D
Denise • couple • gb
6
Quick nights stay , wouldn’t stay again
Pros:

Location to old town

Cons:

Tiny room by lift so it was noisy. Entrance not as expected. Ok for nights stay - shower not draining.
Could do with more pillows. Only One flat pillow provided per person.
Electric extension lead draped around room to tv and kettle. Room squeezed in. Rooftop area not accessible due to private party.
Go down the road towards the river and there’s a hotel that says best rooftop bar. Go there instead

2026-05-24 • via Nuitee
S
Simone Silvia Melozi • couple • br
10
Foi incrível a Suíça
Pros:

Tudo perfeito🙏🏻🙏🏻🙏🏻🙏🏻

Cons:

Localização ótima

2026-05-24 • via Nuitee