Hotel Hirschen

Hotels
7.9 (1968 reviews)
Niederdorfstrasse 13 , Zürich , ch
+41 43 268 33 33

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Central location
Clean rooms
Helpful staff
Cons:
Small room sizes
Limited breakfast options
Bathroom issues

Categories

Cleanliness
8.11
Most reviews mention rooms are clean and well maintained.
Service
8.58
Staff is generally accommodating, with some mentions of helpfulness.
Location
9.12
Central location noted in multiple reviews, very convenient.
Room Quality
7.07
Mixed feedback on room sizes and amenities, some rooms are small.
Amenities
7.6
Basic facilities mentioned; some amenities were found lacking.
Value for Money
7.56
Prices mentioned seem high for room sizes and bathroom issues.
Food and Beverage
7.11
Breakfast selection noted as limited; some found it expensive.
Overall Experience
8.08
Overall positive with some dissatisfaction regarding specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:15

Property Description

Historic Charm and Modern Comforts

Located in the heart of the Old Part of Zurich, Hotel Hirschen offers a unique blend of historic charm and modern comforts. With a roof terrace and a historical arched cave wine cellar, guests can enjoy a truly memorable stay.

Exceptional Service and Dining

The 24-hour front desk ensures that guests' needs are always met, while a welcome drink sets the tone for a relaxing visit. Indulge in a buffet breakfast and savor Swiss tapas in the bar. Free WiFi keeps you connected throughout your stay.

Convenient Location

Just minutes away from Zurich Main Station and local tram stations, Hotel Hirschen provides easy access to explore the city. With public parking nearby and shops and cafes within walking distance, everything you need is at your fingertips.

Experience the perfect blend of history and hospitality at Hotel Hirschen. Book your stay now for an unforgettable Zurich getaway.

Important information:

Please note that for group bookings (bookings of more than 5 rooms), different cancellation policies apply. You can cancel a group booking free of charge up to 7 days before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

7.9
Based on 1968 reviews
Cleanliness: 8.11
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 8.08
E
evelyn • solo_traveller • de
8
2026-08-29 • via Nuitee
M
Miguel • solo_traveller • es
7
Pros:

Está muy bien ubicado.

2026-08-28 • via Nuitee
M
Martin • couple • gb
8
Nice, clean hotel in great location
Pros:

Excellent location in old town

Cons:

Bit noisy with delivery lorries to local stores early morning

2026-08-28 • via Nuitee
G
Giovanni • couple • ch
6
2026-08-28 • via Nuitee
M
massimiliano • solo_traveller • it
5
Posizione eccezionale ma s truttura fatiscente
Pros:

Posizione eccellente
Colazione

Cons:

Stanza e bagno troppo piccoli e non adeguatamente puliti
Struttura fatiscente
Reception non simpaticissima

2026-08-28 • via Nuitee
A
Andrea • couple • it
4
2026-08-27 • via Nuitee
J
JIACHENG • family_with_children • cn
2
2026-08-26 • via Nuitee
K
Krzysztof • solo_traveller • gb
8
2026-08-26 • via Nuitee
M
Maggie • extended_group • us
10
Pros:

We were greeted with genuine welcome & questions answered efficiently.
What a pleasant surprise to find so many restaurant options within minutes of the front door!

Cons:

Not a thing… coffee kicked off early start to airport. Sorry we lacked time to eat at hotel.

2026-08-24 • via Nuitee
B
Bart • family_with_children • pl
1
Cons:

Just awful, the photos of the place don’t reflect reality , clearly some AI enhanced and tweaked to look better.

This is not a family friendly location, dark, dingy and old. We payed for a crib that was not appropriate for our child, and just left the place.
Would not recommend at all.

2026-08-24 • via Nuitee
I
Iman • family_with_children • de
8
Pros:

Sehr lieb und nett Personal

2026-08-22 • via Nuitee
G
Georg • couple • at
4
Bieten Sie Besuchern etwas an,um deren Zufriedenheit zu steigernsteigernm
Pros:

Es gab für uns kein Brot zum Frühstuck,nur Brötchen.

Cons:

Die Gäste hatten keine Möglichkeit,ihr Frühstück auszuwählen,das Angebot war recht dürftig und arme essen.Eine kleine Menge Essen und viele Menschen.Der Bettwäsche fehlten die Knöpfe-die Bezüge waren öffen,und die Matraze war in keine gutenZustand,ein bisschen schmutzig

2026-08-22 • via Nuitee
F
Federica • couple • it
1
Pros:

Posizione

Cons:

Struttura sporca e poco curata
Senza aria condizionata

2026-08-21 • via Nuitee
P
Phillip • couple • au
8
2026-08-21 • via Nuitee
J
José Carlos • solo_traveller • br
6
Com exceção do check-in, bom.
Pros:

Da localização, do atendimento da sra Jéssica no café da manhã, do café da manhã, da limpeza.

Cons:

O check-in que foi feito pelo Sr que nos recebeu foi constrangedor. Nervoso não teve paciência para procurar nos entender, apesar da reserva ter sido feita pelo Booking.com e ter entregado o passaporte e reserva impressa. Parecia que estava fazendo um favor e não que fossemos clientes que pagamos para ser bem atendido. Os demais funcionários foram excelentes, principalmente a Srta Jéssica do café da manhã.

2026-08-21 • via Nuitee
S
Sandro • solo_traveller • ch
8
2026-08-21 • via Nuitee
S
Sarah • couple • us
10
Pros:

We had an amazing stay at Hotel Hirschen! The hotel was lovely, comfortable, and we really enjoyed our time there. Everything about our stay was great. The only thing I wish the hotel had was air conditioning, especially during the warmer weather. Other than that, it was a wonderful experience and I would definitely recommend staying here!

Cons:

The only thing I wish the hotel had was air conditioning, especially during the warmer weather.

2026-08-19 • via Nuitee
C
Choudary • solo_traveller • ae
7
nice, reasonable, basic hotel, proximity to central station
Pros:

Location is good, 15 mins walks to the main station, many restaurants nearby, however rooms are very basic, it does offer some value for money, though staff at reception is friendly and cooperative, so no complains,

Cons:

nothing as such, internet was not too responsive at times

2026-08-19 • via Nuitee
D
Dimitri • solo_traveller • de
8
2026-08-19 • via Nuitee
S
Sergi • solo_traveller • es
7
2026-08-18 • via Nuitee