Hotel Hirschen

Hotels
7.9 (1811 reviews)
Niederdorfstrasse 13 , Zürich , ch

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Tour desk
Currency exchange
Non-smoking throughout
Concierge service
Allergy-free room
See all facilities

Review Highlights

Pros:
Central location
Clean rooms
Helpful staff
Cons:
Small room sizes
Limited breakfast options
Bathroom issues

Categories

Cleanliness
8.11
Most reviews mention rooms are clean and well maintained.
Service
8.58
Staff is generally accommodating, with some mentions of helpfulness.
Location
9.12
Central location noted in multiple reviews, very convenient.
Room Quality
7.07
Mixed feedback on room sizes and amenities, some rooms are small.
Amenities
7.6
Basic facilities mentioned; some amenities were found lacking.
Value for Money
7.56
Prices mentioned seem high for room sizes and bathroom issues.
Food and Beverage
7.11
Breakfast selection noted as limited; some found it expensive.
Overall Experience
8.08
Overall positive with some dissatisfaction regarding specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:15

Property Description

Historic Charm and Modern Comforts

Located in the heart of the Old Part of Zurich, Hotel Hirschen offers a unique blend of historic charm and modern comforts. With a roof terrace and a historical arched cave wine cellar, guests can enjoy a truly memorable stay.

Exceptional Service and Dining

The 24-hour front desk ensures that guests' needs are always met, while a welcome drink sets the tone for a relaxing visit. Indulge in a buffet breakfast and savor Swiss tapas in the bar. Free WiFi keeps you connected throughout your stay.

Convenient Location

Just minutes away from Zurich Main Station and local tram stations, Hotel Hirschen provides easy access to explore the city. With public parking nearby and shops and cafes within walking distance, everything you need is at your fingertips.

Experience the perfect blend of history and hospitality at Hotel Hirschen. Book your stay now for an unforgettable Zurich getaway.

Important information:

Please note that for group bookings (bookings of more than 5 rooms), different cancellation policies apply. You can cancel a group booking free of charge up to 7 days before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per stay when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1811 reviews
Cleanliness: 8.11
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 8.08
L
lem solo_traveller us
7
Pros:

Location.

Cons:

Location good but kinda loud at night, specially in weekend. This one elderly front desk guy in the morning..he's kinda rood or racist.he stop on my way up.i said im staying in the 9th floor but he got mad and told me that I have to leave the key.i told him my wife was there.and making an excuse because he didn't see me went out..he wasn't there too when I went out..I felt not being treated right..also the elevator was loud too.from our room..

2026-05-02 via Nuitee
R
Ricardo solo_traveller ch
6
2026-05-01 via Nuitee
T
Tine couple nl
9
Pros:

Alles goed. Prettig. Douche beetje krap. Aardig balkonnetje met uitzicht over de daken.

2026-05-01 via Nuitee
J
Jhona couple ae
7
2026-04-30 via Nuitee
L
Laila solo_traveller ch
7
2026-04-30 via Nuitee
H
Hezy solo_traveller fr
9
2026-04-29 via Nuitee
R
REMESAN solo_traveller ae
4
Pros:

Location

Cons:

No lift,I had to carry my 3 boxes of of 23 kg each to second floor-no support from the staff for handling the luggage-the gentle man at reception behaved like a hostel warden-will never opt this hotel again.

2026-04-29 via Nuitee
B
Benjamin couple us
9
I would stay here again and recommend to others.
Pros:

Excellent location, very clean, staff was great.

Cons:

Bed was ok but not very comfortable.

2026-04-29 via Nuitee
K
Keith and Tannis solo_traveller ca
8
One night stay in great location.
Pros:

Quaint room on the top floor with private balcony. Excellent downtown location but oriented away from inner city noise. Easy walk from the train station.

Cons:

Property/staff were lovely.

2026-04-29 via Nuitee
F
Francine couple au
10
Heaps right on your door step, in the old town.
Pros:

Location

Cons:

Pillows

2026-04-29 via Nuitee
M
Milind couple in
9
2026-04-29 via Nuitee
T
Tatiana family_with_children br
9
2026-04-29 via Nuitee
A
Ashleigh solo_traveller gb
10
2026-04-26 via Nuitee
B
Bartek couple pl
5
Pros:

Bardzo dobra lokalizacja, uprzejma obsługa recepcji

Cons:

Kiepskie śniadanie

2026-04-26 via Nuitee
S
serkan couple tr
8
Memnun kaldık
Pros:

Konumu güzel, personel ilgili

Cons:

Odalar küçük

2026-04-26 via Nuitee
S
STEFANIA couple it
5
2026-04-25 via Nuitee
K
Katerina solo_traveller gr
8
2026-04-25 via Nuitee
M
MABEL MARIA solo_traveller es
10
2026-04-24 via Nuitee
J
Julie solo_traveller gb
8
Super location; literally in the heart of the old town. Really friendly staff. Felt very safe.
Pros:

24 hour reception. Very friendly and helpful. Good to have the roof terrace. Overlooking a really busy square with loads of places to eat and drink. In a pedestrian area, so no passing traffic. Rooms are clean and tidy. Daily room service.

Cons:

Rooms are a little characterless. A little light on wardrobe space but probably based on short occupancy. A bit noisy but hardly surprising given the central pedestrian location, and certainly not 'rowdy' noise. Probably being a bit 'picky' here!

2026-04-24 via Nuitee
H
Hicham solo_traveller ma
7
Passable
Pros:

Location, staff

Cons:

Internet quality was poor, room small, breakfast

2026-04-22 via Nuitee