Hotel Hirschen

Hotels
7.9 (1695 reviews)
Niederdorfstrasse 13 , Zürich , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Express check-in/check-out
Tour desk
Currency exchange
Non-smoking throughout
Concierge service
Allergy-free room
See all facilities

Review Highlights

Pros:
Central location
Clean rooms
Helpful staff
Cons:
Small room sizes
Limited breakfast options
Bathroom issues

Categories

Cleanliness
8.11
Most reviews mention rooms are clean and well maintained.
Service
8.58
Staff is generally accommodating, with some mentions of helpfulness.
Location
9.12
Central location noted in multiple reviews, very convenient.
Room Quality
7.07
Mixed feedback on room sizes and amenities, some rooms are small.
Amenities
7.6
Basic facilities mentioned; some amenities were found lacking.
Value for Money
7.56
Prices mentioned seem high for room sizes and bathroom issues.
Food and Beverage
7.11
Breakfast selection noted as limited; some found it expensive.
Overall Experience
8.08
Overall positive with some dissatisfaction regarding specific aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:15

Property Description

Historic Charm and Modern Comforts

Located in the heart of the Old Part of Zurich, Hotel Hirschen offers a unique blend of historic charm and modern comforts. With a roof terrace and a historical arched cave wine cellar, guests can enjoy a truly memorable stay.

Exceptional Service and Dining

The 24-hour front desk ensures that guests' needs are always met, while a welcome drink sets the tone for a relaxing visit. Indulge in a buffet breakfast and savor Swiss tapas in the bar. Free WiFi keeps you connected throughout your stay.

Convenient Location

Just minutes away from Zurich Main Station and local tram stations, Hotel Hirschen provides easy access to explore the city. With public parking nearby and shops and cafes within walking distance, everything you need is at your fingertips.

Experience the perfect blend of history and hospitality at Hotel Hirschen. Book your stay now for an unforgettable Zurich getaway.

Important information:

Please note that for group bookings (bookings of more than 5 rooms), different cancellation policies apply. You can cancel a group booking free of charge up to 7 days before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 30 per person per stay when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for CHF 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1695 reviews
Cleanliness: 8.11
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 7.56
Food and Beverage: 7.11
Overall Experience: 8.08
N
nicola • couple • it
9
tutto bene
Pros:

posizione centrale in centro storici

Cons:

purtroppo non c' era mini frigo bar

2026-02-14 • via Nuitee
A
Andrei • couple • ru
2
За эти деньги всё было плохо
Pros:

Персонал Удивил своим хамством,постоянно напоминал про время выезда, после выезда дали всего час на хранение вещей при этом всё время проживания проявлялась недовольство.Сумма проживания составила 190 евро за сутки с завтраком которого практически небыло,тарелки с нарезками пустые не пополнялись, всё скудно и невкусно в ограниченном количестве, яйца пришлось выпрашивать которые были поданы с Пафосом как чёрная икра.Как только входишь в этот отель сразу перед тобой возникает чёрная грубая штора напоминающая Бардель из фильмов про ужасы 😱. Не рекомендую!

Cons:

Всё

2026-02-13 • via Nuitee
M
Mikheil • couple • ge
5
Pros:

location is great, friendly staff.

Cons:

very small room with even smaller bathroom. Facilities are outdated.

2026-02-11 • via Nuitee
• solo_traveller • ar
4
Relación precio calidad 👎🏼
Pros:

La ubicación definitivamente es su punto fuerte. Y el personal es sumamente amable y agradable. Sobre todo el recepcionista rubio, no recuerdo su nombre.

Cons:

La relación precio calidad, pagué la mitad por habitaciones mucho mejores y más amplias en otras ciudades de Europa.
La almohada era inexistente, tuve que pedir una extra para descansar mejor. Las paredes eran sumamente delgadas, se escuchaba todo de las habitaciones vecinas. Dormí con tapones para oídos todas las noches.
Era imposible graduar la temperatura de la ducha, cambiaba sin tocar el monocomando. Pasaba de hirviendo a fría, y de vuelta a hirviendo.

2026-02-11 • via Nuitee
L
Luis • couple • uy
8
Bien ubicado para conocer Zurich
Pros:

El hotel estaba bien ubicado, a buen precio comparado con los demás en la zona. Varios lugares para comer y buen entorno en las noches. También el tramvía paraba en las cercanías y era conveniente para moverse por la ciudad. El desayuno continental estaba muy bien. Personal muy atento. La habitación estaba limpia y bien clefaccionada.

Cons:

La habitación resultó más chica de lo que se veía en las fotos, igualmente estaba cómoda. La llave había que dejarla en recepción al salir.

2026-02-10 • via Nuitee
M
Matthew • couple • gb
10
Pros:

Location and staff .

Cons:

The breakfast could have had eggs and a warm option.

2026-02-09 • via Nuitee
D
Divonsir • couple • br
10
2026-01-29 • via Nuitee
K
Kenzhegul • couple • kz
10
Overall, it was a very pleasant experience. I would gladly stay here again and can definitely recommend this hotel.
Pros:

I really enjoyed my stay at Hirschen Hotel. The hotel is very cozy, quiet, and welcoming, with a warm atmosphere and great attention to detail. The room was clean and comfortable, and the bed was very cozy, which made it easy to rest well.

The staff were friendly, polite, and always ready to help. The location is convenient — close to everything, yet peaceful and calm. Breakfast was fresh and tasty, with good quality products.

2026-01-29 • via Nuitee
A
Arti • couple • nl
8
2026-01-27 • via Nuitee
M
Michèle • couple • ch
8
2026-01-26 • via Nuitee
S
susana • family_with_children • es
8
2026-01-26 • via Nuitee
R
Roxana Ivonne • couple • ec
10
Pros:

El cuarto era cómodo me gustó mucho la hostilidad y el personal a pesar de no hablar español. Trataban de entendernos

Cons:

El desayuno buffet no era tan variado

2026-01-26 • via Nuitee
G
Gian61 • solo_traveller • ch
5
Pros:

La situation geographique centre

Cons:

Lit un peu petit

2026-01-25 • via Nuitee
A
Ankita • solo_traveller • in
8
Great stay
Pros:

Location and staff was friendly

Cons:

Very tiny rooms

2026-01-25 • via Nuitee
A
Andrew • family_with_children • gb
8
2026-01-23 • via Nuitee
M
Marco Aurelio • couple • br
8
Bom pela localização.
Pros:

Localização próxima da estação e pontos de saída para passeios. Mercados e restaurantes próximos.

Cons:

O aquecimento desligava na madrugada. Não estou acostumado ao frio da região e tinha que dormir com roupa mais quente por este motivo. A entrada tem uma escada muito grande e foi difícil subir as malas. Funcionários não se falam na mudança de turno e um pedido do café não era repassado.

2026-01-23 • via Nuitee
F
Fiorella • solo_traveller • ch
8
Very friendly hotel right in the old town
Pros:

The staff were super friendly and gave me a very warm welcome. The hotel is in a beautiful historical building in the old town. The room was comfortable and very clean.

2026-01-22 • via Nuitee
A
Asimina • solo_traveller • gr
9
2026-01-20 • via Nuitee
D
Deirdre • couple • au
7
Pros:

Breakfast was ok. location was really good.

Cons:

Bed wasn't that comfortable and the pillows need replacing or more pillows. No fridge in rooms

2026-01-20 • via Nuitee
A
Andreas • family_with_children • de
7
2026-01-19 • via Nuitee