Terlon Apartments

Hotels
7.7 (4521 reviews)
8 Victoria Street Produce Exchange Building , Liverpool , gb

listing image 1
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Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Modern apartments
Convenient location
Help from staff
Cons:
Poor cleanliness
Unacceptable customer service
Uncomfortable mattresses
Additional unexpected fees

Categories

Cleanliness
4.91
Multiple reviews indicate concerns about cleanliness, specifically mentioning that the property looked dirty and run down.
Service
9.38
Staff were helpful and attentive, as noted in several reviews.
Location
9.92
The location received positive remarks, being central and convenient.
Room Quality
6.87
Room quality received mixed reviews, with comments about uncomfortable mattresses and layout issues.
Amenities
7.9
Amenities were adequate, with some facilities mentioned positively but with some complaints.
Value for Money
5.86
Several reviews indicated dissatisfaction with pricing and additional fees, leading to concerns about value.
Food and Beverage
8.41
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.38
Overall experience varied greatly; some enjoyed the stay while others were severely disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:06

Property Description

Luxurious Accommodation
Experience luxury at FM Living, located just a 4-minute walk from the Royal Court Theatre in Liverpool. Our stylish accommodations feature a flat-screen TV and a fully equipped kitchen, including an oven, toaster, and kettle for your convenience.

Prime Location
Explore the vibrant Pier Head area, only 500 meters from FM Living. Immerse yourself in the rich culture and history of Liverpool, with easy access to popular attractions and entertainment venues.

Convenient Accessibility
Traveling is a breeze with the Liverpool John Lennon Airport just 12 km away from our property. Enjoy a seamless journey to and from FM Living, ensuring a stress-free and enjoyable stay.

Book now for an unforgettable experience at FM Living!

Important information:

Please note that the property will send check-in codes via email on the day of check-in.

Kindly note that some accommodations is accessible via stairs. Therefore it may not be suitable for guests with reduced mobility. Please contact the property prior to arrival for more information and assistance.

Please note that in case of losing a key GBP 50 will be charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

7.7
Based on 4521 reviews
Cleanliness: 4.91
Service: 9.38
Location: 9.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 5.86
Food and Beverage: 8.41
Overall Experience: 8.38
L
Lindsay • couple • gb
10
Everything was perfect
Pros:

Cleanliness and location

Cons:

Nothing

2026-03-12 • via Nuitee
M
Michael • couple • gb
8
Enjoyed our first time staying here
Pros:

Close to the bars

Cons:

Nothing

2026-03-10 • via Nuitee
J
Jamie • couple • ie
1
wouldn’t recommend to anyone travelling to liverpool. very unpleasant staff, filthy room and very noisy
Pros:

not much

Cons:

the staff were very rude. wasn’t clean. smelt

2026-03-09 • via Nuitee
P
Paul • solo_traveller • gb
4
2026-03-08 • via Nuitee
K
Kiely • solo_traveller • ie
6
Pros:

Very central 👌

Cons:

Very out date

2026-03-06 • via Nuitee
R
Ruth • couple • gb
7
2026-03-06 • via Nuitee
R
Rita • family_with_children • gb
6
Pros:

Location was great

Cons:

Small, windows don't open, a lot of things needed updating or were broken. Lift wasn't working.

2026-03-05 • via Nuitee
Y
Ye • couple • gb
10
Wonderful service at check-in. Evie was very kind, polite, and helpful. She made the arrival experience very pleasant.
2026-03-05 • via Nuitee
N
Natalia • couple • gb
1
I would never stay here again
Pros:

The location

Cons:

It was not sound proof, the bed wasn’t remotely comfortable

2026-03-04 • via Nuitee
J
John • solo_traveller • ie
10
Pros:

The front of house lady was great. We were looked after with everything we needed great spot

2026-03-04 • via Nuitee
M
Martin • couple • gb
8
2026-03-04 • via Nuitee
S
Susan • couple • ie
10
Pros:

Excellent location. Spotless apartment.

2026-03-01 • via Nuitee
L
Leanne • extended_group • ie
8
2026-02-27 • via Nuitee
G
Greg • couple • ie
8
2026-02-25 • via Nuitee
W
William • solo_traveller • gb
10
2026-02-24 • via Nuitee
W
Ward • couple • gb
10
Pros:

Clean, all facilities you could need. Perfect location!

Cons:

Nothing

2026-02-23 • via Nuitee
A
Abdullah • solo_traveller • tr
7
2026-02-23 • via Nuitee
C
Courtney • extended_group • gb
8
2026-02-22 • via Nuitee
C
Citrine • couple • gb
5
Terlon apartments
Pros:

The staff were lovely and really helpful and it was really easy to find and the bed was comfy

Cons:

The room was tiny , more of a bedsit than an apartment, the bed was literally next to the kitchen, the bathroom was also tiny , they had no oven tray for the over and the rug in the room was filthy, was definitely not was in was expecting for the price

2026-02-13 • via Nuitee
N
Neil • solo_traveller • gb
5
2026-02-09 • via Nuitee