Terlon Apartments

Hotels
7.7 (4511 reviews)
8 Victoria Street Produce Exchange Building , Liverpool , gb

Children allowed

Facilities

Non-smoking rooms
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Invoice provided
Smoke alarms
See all facilities

Review Highlights

Pros:
Modern apartments
Convenient location
Help from staff
Cons:
Poor cleanliness
Unacceptable customer service
Uncomfortable mattresses
Additional unexpected fees

Categories

Cleanliness
4.91
Multiple reviews indicate concerns about cleanliness, specifically mentioning that the property looked dirty and run down.
Service
9.38
Staff were helpful and attentive, as noted in several reviews.
Location
9.92
The location received positive remarks, being central and convenient.
Room Quality
6.87
Room quality received mixed reviews, with comments about uncomfortable mattresses and layout issues.
Amenities
7.9
Amenities were adequate, with some facilities mentioned positively but with some complaints.
Value for Money
5.86
Several reviews indicated dissatisfaction with pricing and additional fees, leading to concerns about value.
Food and Beverage
8.41
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.38
Overall experience varied greatly; some enjoyed the stay while others were severely disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:06

Property Description

Luxurious Accommodation
Experience luxury at FM Living, located just a 4-minute walk from the Royal Court Theatre in Liverpool. Our stylish accommodations feature a flat-screen TV and a fully equipped kitchen, including an oven, toaster, and kettle for your convenience.

Prime Location
Explore the vibrant Pier Head area, only 500 meters from FM Living. Immerse yourself in the rich culture and history of Liverpool, with easy access to popular attractions and entertainment venues.

Convenient Accessibility
Traveling is a breeze with the Liverpool John Lennon Airport just 12 km away from our property. Enjoy a seamless journey to and from FM Living, ensuring a stress-free and enjoyable stay.

Book now for an unforgettable experience at FM Living!

Important information:

Please note that the property will send check-in codes via email on the day of check-in.

Kindly note that some accommodations is accessible via stairs. Therefore it may not be suitable for guests with reduced mobility. Please contact the property prior to arrival for more information and assistance.

Please note that in case of losing a key GBP 50 will be charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

7.7
Based on 4511 reviews
Cleanliness: 4.91
Service: 9.38
Location: 9.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 5.86
Food and Beverage: 8.41
Overall Experience: 8.38
C
Citrine couple gb
5
Terlon apartments
Pros:

The staff were lovely and really helpful and it was really easy to find and the bed was comfy

Cons:

The room was tiny , more of a bedsit than an apartment, the bed was literally next to the kitchen, the bathroom was also tiny , they had no oven tray for the over and the rug in the room was filthy, was definitely not was in was expecting for the price

2026-02-13 via Nuitee
N
Neil solo_traveller gb
5
2026-02-09 via Nuitee
S
Stephanie couple gb
1
Pros:

The man on the desk when checking in was very nice. The lobby area was beautiful and the rooms was fine. It was clean and maintained ok.

Cons:

We were in apartment 5, facing the main street. Opposite the hotel were a couple of bars. The music was so loud and went on till 6 in the morning. No exaggeration, me and my husband must have gotten around half an hour's sleep each. The noise was so unbearable that at one point, my husband went and lay on a towel in the bathroom on the freezing tile floor, just so he could shut the noise out. It was an unacceptable noise level and if they can't sound proof better, certain rooms shouldn't be rented out. There weren't even any ear plugs and I'd be shocked to hear that no one had complained before. When the music finally stopped at 6am, bottles were being collected by the recycling vans. Around 3 in the morning, my husband suggested we get an Uber home as it was that bad.

2026-02-08 via Nuitee
M
Mair couple gb
9
2026-02-08 via Nuitee
D
Darren couple gb
8
Cons:

No hot water

2026-01-31 via Nuitee
D
Daniel couple gb
1
Pros:

Nothing

Cons:

Said to me how are you with noise next thing you know im on the main party strip on well annoying I even said I had to ear wear plugs it was that cold I had to wear my coat I was freezing

2026-01-31 via Nuitee
A
Anna Tymkow couple ie
8
Pros:

Room with kitchenette. Large, spacious, clean. Large bathroom. Location in the very center close busy street where are pubs and live music most of night. Our room faced a very noisy street and it was very difficult to sleep. Earplugs are necessary.

Cons:

Noise from Matthew street

2026-01-30 via Nuitee
J
John extended_group gb
7
Apartment spacious but lots of noise from nearby bars
Pros:

Apartment was spacious for 3 people. Bathroom is huge!

Cons:

Noise from the bars below. Music was on past 2am so didn't sleep very well

2026-01-30 via Nuitee
S
Stevey G 7 couple ie
10
Pros:

Staff Evie and all her staff are great.

2026-01-29 via Nuitee
A
Amar extended_group gb
8
Pros:

Was clean, staff were friendly

Cons:

nothing to be honest

2026-01-29 via Nuitee
A
Abbie couple gb
6
Great place people nice just cold
Pros:

Nice place but the apartments cold even with the heater on we put oven on too , to stay warm …. It was mid jam tho

Cons:

The cold

2026-01-29 via Nuitee
D
DEBORAH couple gb
7
2026-01-28 via Nuitee
S
Sarah couple gb
8
Pefect for a trip to Liverpool
Pros:

Location and price for New Year’s Eve

Cons:

A little dated, but everything you need

2026-01-28 via Nuitee
J
Joanne couple gb
3
Wont stay again
Pros:

Good location

Cons:

The room was very dated and lots of wear and tear to floor and fittings , the bed was very uncomfortable and not of good standard.the sink was block which was rectified , we were without hot water on two occasions rectified the first time but not the second . The rooms look nothing like what are shown on booking .com

2026-01-27 via Nuitee
N
Nicola couple gb
7
Pros:

It wss clesn and tidy and not much noise concidering location bed was comfortable staff was polite and helpfull booking in was really easy and went quick and smoothly

Cons:

Room was much smaller than expected advertisent doesntt show any pictures of that room or a room of that size my partner can get really Claustrophobic and anxious sometimes so probally would not of booked if i knew true size lucky enough he was fine and we had a good night but apart from that everything else was spot on

2026-01-26 via Nuitee
L
Luke couple gb
4
Never again
Pros:

Spacious

Cons:

The bed was not comfortable, it was not soundproof as advertised, the lift had a horrendous smell so we opted to take the stairs, and there was blood all up the walls in the corridor.

2026-01-26 via Nuitee
M
matthew extended_group gb
7
2026-01-26 via Nuitee
F
Fergus solo_traveller ie
8
2026-01-24 via Nuitee
C
CHARLIE extended_group gb
1
2026-01-23 via Nuitee
I
Isabel solo_traveller gb
8
2026-01-21 via Nuitee