Terlon Apartments

Hotels
7.7 (4663 reviews)
8 Victoria Street Produce Exchange Building , Liverpool , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Lift / Elevator
Airport shuttle
Non-smoking throughout
Private check-in/check-out
Airport shuttle (additional charge)
Shuttle service
See all facilities

Review Highlights

Pros:
Modern apartments
Convenient location
Help from staff
Cons:
Poor cleanliness
Unacceptable customer service
Uncomfortable mattresses
Additional unexpected fees

Categories

Cleanliness
4.91
Multiple reviews indicate concerns about cleanliness, specifically mentioning that the property looked dirty and run down.
Service
9.38
Staff were helpful and attentive, as noted in several reviews.
Location
9.92
The location received positive remarks, being central and convenient.
Room Quality
6.87
Room quality received mixed reviews, with comments about uncomfortable mattresses and layout issues.
Amenities
7.9
Amenities were adequate, with some facilities mentioned positively but with some complaints.
Value for Money
5.86
Several reviews indicated dissatisfaction with pricing and additional fees, leading to concerns about value.
Food and Beverage
8.41
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.38
Overall experience varied greatly; some enjoyed the stay while others were severely disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:06

Property Description

Luxurious Accommodation
Experience luxury at FM Living, located just a 4-minute walk from the Royal Court Theatre in Liverpool. Our stylish accommodations feature a flat-screen TV and a fully equipped kitchen, including an oven, toaster, and kettle for your convenience.

Prime Location
Explore the vibrant Pier Head area, only 500 meters from FM Living. Immerse yourself in the rich culture and history of Liverpool, with easy access to popular attractions and entertainment venues.

Convenient Accessibility
Traveling is a breeze with the Liverpool John Lennon Airport just 12 km away from our property. Enjoy a seamless journey to and from FM Living, ensuring a stress-free and enjoyable stay.

Book now for an unforgettable experience at FM Living!

Important information:

Please note that the property will send check-in codes via email on the day of check-in.

Kindly note that some accommodations is accessible via stairs. Therefore it may not be suitable for guests with reduced mobility. Please contact the property prior to arrival for more information and assistance.

Please note that in case of losing a key GBP 50 will be charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

7.7
Based on 4663 reviews
Cleanliness: 4.91
Service: 9.38
Location: 9.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 5.86
Food and Beverage: 8.41
Overall Experience: 8.38
E
Emma extended_group gb
1
Nothing like the photos
Pros:

Good location

Cons:

Photos are nothing like the apartments in person!
Staff have ignored all attempts to reach out to rectify falsely advertised property

2026-07-10 via Nuitee
E
Emma couple gb
1
Avoid! Staff will ignore you
Pros:

Good location

Cons:

Dirty, small, dingy- nothing like the photos!

2026-07-10 via Nuitee
D
Drew solo_traveller gb
2
Pros:

Nice room

Cons:

Not very wheelchair accessible theought the room and batheoom

2026-07-09 via Nuitee
S
Scoups solo_traveller gb
9
Good location
Pros:

Good location, friendly, helpful staff. Clean & comfy room.

Cons:

N/A

2026-07-07 via Nuitee
E
Ellie couple gb
7
2026-07-07 via Nuitee
J
Jonathan extended_group gb
7
Perfect Location for a night in Liverpool
Pros:

Location excellent

Cons:

Decor is a little dated

2026-07-06 via Nuitee
C
Claire extended_group gb
7
Great location. The flat does is job, but could with a few small touches be perfect.
Pros:

Perfect location for what we wanted. The apartment was clean.

Cons:

The only thing that let it down were a few cosmetic maintenance issues like the main entrance door was scruffy. Also having an apartment for 4 people but only one sofa. The fan was broken and the dishwasher didn’t have a bottom tray so couldn’t be used which was no big issue but there wasn’t a tea towel either. Also the fan was broken fan.

2026-07-06 via Nuitee
I
Izabela couple pl
10
Liverpool piękne miasto . Pogoda była piękna
Pros:

Piękny stary obiekt w samy środku miasta . Obsługa bardzo miła pokój bardzo czysty

Cons:

Mc

2026-07-06 via Nuitee
P
Paul family_with_children gb
4
Pros:

The room was clean, the staff were lovely and very helpful on the phone. It is right in the heart of Liverpools city centres night life (if that is what you are looking for)

Cons:

Bear in mind this apartment is in the centre of Liverpool’s night life and the outside music and noise with go on until 5am. While the windows are double glazed, there is still significant sound pollution. Do not expect a peaceful nights sleep.

I would also have expected a microwave as part of the apartment

2026-07-06 via Nuitee
R
Rhys couple gb
5
Not Great, Very Noisy!
Pros:

Location and staff were great

Cons:

We were placed on the top floor. We specified a quiet room during booking and were placed in a room where it was one of the loudest. Understanding it is close to Matthew street, but this was an issue in our first night which resulted in us getting very little sleep due to the windows not shutting the noise out when closed was a problem. The room looked very neglected, marks on the wall, door locking latch not catching properly when locking as well as the second inner door not locking at all! Our TV and Wi-Fi were not working also and had to be replaced by the staff as well as the bathroom sink not draining. We were moved the second day to a quieter room on the fourth floor by the staff, which was far better but not exactly luxury.

Overall experience was okay, i would say the both apartments were needed of some TLC.

2026-07-05 via Nuitee
L
Lauren couple gb
10
Clean, comfortable room in the perfect location
Pros:

The property is in a very central and convenient location. Everything is within walking distance and there are plenty of shops, restaurants, bars and pubs close by.

2026-07-05 via Nuitee
I
Iain couple gb
8
Good location for a night. Bit rowdy if you want a relaxing weekend.
Pros:

Good location for the concert.

Cons:

There was either a night club or party of all parties going on until 6am 😃

2026-07-03 via Nuitee
C
Chris solo_traveller gb
10
2026-07-03 via Nuitee
A
ANGEL couple es
6
2026-07-02 via Nuitee
E
Eilish solo_traveller ie
8
Liverpool
Pros:

Great location very clean

Cons:

Uncomfortable warm there were fans provided, though but still very hot

2026-07-02 via Nuitee
D
Deanna extended_group gb
8
Pros:

Very clean and lovely and spacious. Nice and quiet. A great location.

Cons:

The bed in one of the bedrooms was creaky and wobbly and the lamp in the same bedroom couldn’t actually be plugged in anywhere. Also, some hand soap at least in the bathroom would have been helpful.

2026-07-02 via Nuitee
N
Neil solo_traveller gb
10
2026-07-02 via Nuitee
R
Ryan couple gb
10
Definitely stay again
Pros:

Apartment was stunning, very clean. Staff were great, always on call

Cons:

Nothing i didn’t really like. Probably the position of the tv, but that couldn’t be helped. Loved the apartment

2026-07-01 via Nuitee
E
Emma solo_traveller gb
9
2026-07-01 via Nuitee
C
carlos henrique solo_traveller gb
10
Apartamento limpo bem localizado proprietário super educado tudo perfeito super indico
Pros:

Tudo perfeito

2026-06-30 via Nuitee