Terlon Apartments

Hotels
7.7 (4612 reviews)
8 Victoria Street Produce Exchange Building , Liverpool , gb

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Invoice provided
See all facilities

Review Highlights

Pros:
Modern apartments
Convenient location
Help from staff
Cons:
Poor cleanliness
Unacceptable customer service
Uncomfortable mattresses
Additional unexpected fees

Categories

Cleanliness
4.91
Multiple reviews indicate concerns about cleanliness, specifically mentioning that the property looked dirty and run down.
Service
9.38
Staff were helpful and attentive, as noted in several reviews.
Location
9.92
The location received positive remarks, being central and convenient.
Room Quality
6.87
Room quality received mixed reviews, with comments about uncomfortable mattresses and layout issues.
Amenities
7.9
Amenities were adequate, with some facilities mentioned positively but with some complaints.
Value for Money
5.86
Several reviews indicated dissatisfaction with pricing and additional fees, leading to concerns about value.
Food and Beverage
8.41
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.38
Overall experience varied greatly; some enjoyed the stay while others were severely disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:06

Property Description

Luxurious Accommodation
Experience luxury at FM Living, located just a 4-minute walk from the Royal Court Theatre in Liverpool. Our stylish accommodations feature a flat-screen TV and a fully equipped kitchen, including an oven, toaster, and kettle for your convenience.

Prime Location
Explore the vibrant Pier Head area, only 500 meters from FM Living. Immerse yourself in the rich culture and history of Liverpool, with easy access to popular attractions and entertainment venues.

Convenient Accessibility
Traveling is a breeze with the Liverpool John Lennon Airport just 12 km away from our property. Enjoy a seamless journey to and from FM Living, ensuring a stress-free and enjoyable stay.

Book now for an unforgettable experience at FM Living!

Important information:

Please note that the property will send check-in codes via email on the day of check-in.

Kindly note that some accommodations is accessible via stairs. Therefore it may not be suitable for guests with reduced mobility. Please contact the property prior to arrival for more information and assistance.

Please note that in case of losing a key GBP 50 will be charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

7.7
Based on 4612 reviews
Cleanliness: 4.91
Service: 9.38
Location: 9.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 5.86
Food and Beverage: 8.41
Overall Experience: 8.38
P
Pamela • couple • gb
10
Pros:

The location is perfect, staff are friendly and helpful and our studio was immaculate. Would definitely recommend

Cons:

Nothing

2026-05-30 • via Nuitee
H
Hannah • couple • gb
1
Not very good. Wasn’t able to stay due to condition.
Pros:

Location is ok

Cons:

Unfortunately the property wasn’t up to standard. I couldn’t attend but my aunty and uncle did attend. The fan was broken the wallpaper was coming off the walls. The table was covered in muck. Therefore my uncle and aunty didn’t stay and handed the keys back

2026-05-29 • via Nuitee
N
Niki • couple • gb
8
Pros:

Very close to city centre, staff is incredibly helpful, reception

Cons:

Some rooms are facing towards to busy Matthew’s street, they can be loud.

2026-05-29 • via Nuitee
J
Jonathan • solo_traveller • ie
9
2026-05-27 • via Nuitee
E
Emma • couple • ie
8
Pros:

Staff were so friendly

Cons:

The only thing was the shower was cold could not get it hot

2026-05-27 • via Nuitee
Z
Ziad • solo_traveller • gb
8
Good location in city center
Pros:

Location

Cons:

Room was in 5th floor, was too warm

2026-05-27 • via Nuitee
P
Philip • couple • gb
7
ok if young and don't sleep not ideal apartment at weekends. didn't see other apartment but was our
Pros:

location great. staff friendly and helpful

Cons:

noise from omg night club so fri sat sun you will get very sleep as club omg through the night. no microwave. MINIMAL small towels for most adults

2026-05-26 • via Nuitee
M
Michelle • couple • gb
10
Great location, great value for money. Thankyou we had a lovely stay.
Pros:

The location. The price!

Cons:

It didn’t bother us but this property is right above pubs so can be noisy!

2026-05-26 • via Nuitee
P
Patricia • extended_group • gb
7
Convenient location with good facilities - just don’t expect a good nights sleep
Pros:

Convenient location
Decent facilities in room

Cons:

Very loud - music / bass / drums til late then noise of emptying bins / bottles etc in the early morning

2026-05-25 • via Nuitee
J
Jack • extended_group • gb
8
Easy, clean and great value
Pros:

Very central and spacious

Cons:

Have to be excepting that this backs on to mathew street and is therefore noisy through the night

2026-05-25 • via Nuitee
W
Wendy • couple • gb
10
Stayed to see the sights and experience the music in Matthew Street, perfect location and value for money
Pros:

Value for money, excellent location, helpful and friendly staff

Cons:

Nothing to dislike about it

2026-05-24 • via Nuitee
B
Bev • solo_traveller • gb
8
Pros:

Easy check in , helpful staff , lift access , comfortable bed, easy to use shower

2026-05-23 • via Nuitee
M
Michael • couple • gb
8
Pros:

Really friendly staff, great location, very clean and super quiet especially considering the central location

2026-05-23 • via Nuitee
M
Michelle • couple • gb
10
Pros:

Lovely apartment in a great location

Cons:

N/A

2026-05-22 • via Nuitee
G
Gwen • couple • gb
10
perfect
Pros:

the location :)

2026-05-21 • via Nuitee
C
Charlie • solo_traveller • gb
9
2026-05-21 • via Nuitee
T
Thomas • solo_traveller • gb
9
2026-05-21 • via Nuitee
L
libby • couple • gb
10
beautiful apartment with all amenities included, staff were lovely and so helpful
Pros:

easily accessible and in the middle of the city so very easy to get to different places.

Cons:

nothing i thought this place was amazing

2026-05-18 • via Nuitee
E
Emily • extended_group • gb
10
2026-05-18 • via Nuitee
J
Jones • couple • gb
6
A convenient stay because we booked last minute on a budget, but would never go back again unless improvements were made
Pros:

It was convenient for the location and time we booked.

Cons:

It was very outdated for the decor and the sink didn’t drain water.

2026-05-17 • via Nuitee