Terlon Apartments

Hotels
7.7 (4590 reviews)
8 Victoria Street Produce Exchange Building , Liverpool , gb

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Lift / Elevator
Non-smoking throughout
Private check-in/check-out
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
Contactless check-in/check-out
Invoice provided
See all facilities

Review Highlights

Pros:
Modern apartments
Convenient location
Help from staff
Cons:
Poor cleanliness
Unacceptable customer service
Uncomfortable mattresses
Additional unexpected fees

Categories

Cleanliness
4.91
Multiple reviews indicate concerns about cleanliness, specifically mentioning that the property looked dirty and run down.
Service
9.38
Staff were helpful and attentive, as noted in several reviews.
Location
9.92
The location received positive remarks, being central and convenient.
Room Quality
6.87
Room quality received mixed reviews, with comments about uncomfortable mattresses and layout issues.
Amenities
7.9
Amenities were adequate, with some facilities mentioned positively but with some complaints.
Value for Money
5.86
Several reviews indicated dissatisfaction with pricing and additional fees, leading to concerns about value.
Food and Beverage
8.41
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.38
Overall experience varied greatly; some enjoyed the stay while others were severely disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:06

Property Description

Luxurious Accommodation
Experience luxury at FM Living, located just a 4-minute walk from the Royal Court Theatre in Liverpool. Our stylish accommodations feature a flat-screen TV and a fully equipped kitchen, including an oven, toaster, and kettle for your convenience.

Prime Location
Explore the vibrant Pier Head area, only 500 meters from FM Living. Immerse yourself in the rich culture and history of Liverpool, with easy access to popular attractions and entertainment venues.

Convenient Accessibility
Traveling is a breeze with the Liverpool John Lennon Airport just 12 km away from our property. Enjoy a seamless journey to and from FM Living, ensuring a stress-free and enjoyable stay.

Book now for an unforgettable experience at FM Living!

Important information:

Please note that the property will send check-in codes via email on the day of check-in.

Kindly note that some accommodations is accessible via stairs. Therefore it may not be suitable for guests with reduced mobility. Please contact the property prior to arrival for more information and assistance.

Please note that in case of losing a key GBP 50 will be charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 13 per day.

Location

Guest Reviews

7.7
Based on 4590 reviews
Cleanliness: 4.91
Service: 9.38
Location: 9.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 5.86
Food and Beverage: 8.41
Overall Experience: 8.38
B
Benjamin • couple • gb
7
2026-05-15 • via Nuitee
K
keith • couple • gb
8
2026-05-13 • via Nuitee
K
Kathryn • solo_traveller • au
8
Pros:

Apartment and staff great

Cons:

Booking.com did not release payment to apartment which impacted and delayed check in massively. Very disappointed with booking.com!

2026-05-11 • via Nuitee
S
Simon • couple • gb
3
2026-05-11 • via Nuitee
N
Nicola • extended_group • gb
8
Pros:

The Location, the building was beautiful, quiet inside. Staff were really helpful and friendly.

Cons:

Shower head needed cleaning.
Dust on heated radiator ( bathroom) and shelving unit in main room.

Only x1 toilet roll

2026-05-11 • via Nuitee
C
Cwtch15 • solo_traveller • gb
7
Pros:

Great location

Cons:

Couldn't work heating
Bathroom sink didn't drain water properly
Tele lost signal
Bed was uncomfortable

2026-05-09 • via Nuitee
S
Susan • solo_traveller • gb
8
2026-05-08 • via Nuitee
G
Giulia • family_with_children • it
9
Pros:

Palazzo storico in una posizione super

2026-05-06 • via Nuitee
A
Angelica Neyrolles • family_with_children • fr
5
Buena ubicación
Pros:

La ubicación justo en donde hay mucho movimiento turístico, estuvimos solo 1 noche y fue perfecta la ubicación ya que llegamos en tren y fuimos andando de la estación al hotel.
Rodeado de tiendas, bares y justo a lado de la calle de El Cavern Club.

Cons:

El ruido de los bares por la noche

2026-05-04 • via Nuitee
A
Alan • solo_traveller • ie
9
2026-05-04 • via Nuitee
N
Nam • extended_group • gb
10
2026-05-04 • via Nuitee
M
Mirela • extended_group • ro
9
Locație bună! Vom reveni!
Pros:

Locația în apropiere de cele mai fierbinți puncte de atracție; camera spațioasă ; același preț pe camera atât pt.3 persoane cât și pentru 4 persoane ( aceasta fiind capacitatea maxima a camerei) ; în apropiere exista 2 express market; bucătăria utilata cu tot ceea ce este necesar ; baia spațioasă!

Cons:

Lipsa gelului de dus ; chiuveta de la baie mica și incomodă; în baie este cadă în loc de cabina de duș !

2026-05-03 • via Nuitee
A
ANDREW • solo_traveller • gb
8
Pros:

Great receptionist

Cons:

Nothing

2026-05-03 • via Nuitee
I
Inès • couple • be
6
Chouette emplacement, confort décevant
Pros:

L'emplacement est super ! En plein centre de Liverpool, juste à côté du cavern club et du centre commerçant. Pas loin des docks également !

Cons:

Le bâtiment et la chambre étaient vieillots, décevants par rapport aux photos. La porte d'entrée ne tient pas, les sols sont usés et sales. Pareil pour la chambre, dalle à la salle de bains qui bouge, tapis qui semble sale... globalement ok, on a pas passé un mauvais moment mais pas aussi confortable comme vendu sur les photos je trouve. Rapport qualité prix surestimé.

2026-05-02 • via Nuitee
L
Lucas • couple • lu
9
2026-04-30 • via Nuitee
G
Gerome • couple • nl
6
Liverpool is een prachtige stad!
Pros:

Locatie was goed. Vlakbij de hotspots.

Cons:

Gordijnen en ramen erg vies, bed erg klein en slechte matrassen, hygiëne kan beter.

2026-04-28 • via Nuitee
B
Barrett • extended_group • gb
10
2026-04-27 • via Nuitee
J
Jennie • solo_traveller • gb
6
Did the job.
Pros:

Clean and right in the city

Cons:

Noisy and a bit tired. Bed was poor quality and small.

2026-04-27 • via Nuitee
M
Margaret • extended_group • gb
7
Would defo stay again
Pros:

Fantastic location. Very friendly staff. Very secure. Very comfortable bed. Very clean modern bathroom

Cons:

No plug near the mirror

2026-04-26 • via Nuitee
J
James • couple • ie
8
Pros:

Location was good if a bit loud but was given the option for quieter side

2026-04-25 • via Nuitee