Hotel Basilica

Hotels
9.5 (1363 reviews)
Carrer de Can Troncoso 3 , Palma de Mallorca , es

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Outstanding service
Cons:
Breakfast selection could be better

Categories

Cleanliness
9.46
Specific sentiment from text: Very clean and well-maintained hotel.
Service
9.93
Specific sentiment from text: Exceptional service from friendly staff.
Location
9.97
Specific sentiment from text: Fantastic location, very central.
Room Quality
9.42
Specific sentiment from text: Rooms are stylish and well-appointed.
Amenities
9.45
Specific sentiment from text: Offers great amenities including a rooftop pool.
Value for Money
9.41
Standard quality for this hotel tier.
Food and Beverage
8.46
Specific sentiment from text: Breakfast could be improved; selection was somewhat limited.
Overall Experience
9.93
Specific sentiment from text: Overall, an exceptional and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:36

Property Description

Luxurious Accommodation
Hotel Basilica in Palma de Mallorca boasts air-conditioned rooms with modern amenities including a flat-screen TV and private bathroom.

Relaxation and Recreation
Enjoy a refreshing dip in the seasonal outdoor pool or soak up the sun on the sun terrace offered by Hotel Basilica.

Convenience and Comfort
Benefit from free WiFi, a bar for unwinding, and a delicious continental or buffet breakfast during your stay. Private parking and a 24-hour front desk are also available for your convenience.

Experience the perfect blend of comfort and luxury at Hotel Basilica. Book now for an unforgettable stay!

Important information:

Please note when booking 7 or more rooms, special policies apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    Children from 12 years old to 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.5
Based on 1363 reviews
Cleanliness: 9.46
Service: 9.93
Location: 9.97
Room Quality: 9.42
Amenities: 9.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.93
I
Irene extended_group at
10
2026-06-27 via Nuitee
T
Tia couple gb
10
2026-06-27 via Nuitee
S
Svitlana couple de
10
2026-06-26 via Nuitee
L
Lilian couple ch
10
Alles war super!
Pros:

Das Personal war sehr freundlich, top Lage und hübsches Hotel mit schönen Zimmern. Alles perfekt!

2026-06-23 via Nuitee
C
Christine couple de
9
Wir haben uns sehr wohl gefühlt und kommen wieder
Pros:

Netter Empfang, freundliches Personal, schönes Doppelzimmer, die große Dusche mit Produkten von Molton Brown.

2026-06-22 via Nuitee
P
Petra-Marije couple nl
10
Wonderful hotel at a great location
Pros:

The location, the decor, the staff, the breakfast, the rooftop.

Cons:

Nothing

2026-06-21 via Nuitee
A
Antonio couple es
10
Espectacular
Pros:

Me gustó absolutamente todo , el personal es increíblemente amable, el sitio es inmejorable. La limpieza es máxima. No entiendo q no tenga 5 estrellas.

Cons:

Nada

2026-06-21 via Nuitee
D
David solo_traveller gb
9
2026-06-20 via Nuitee
M
Millie solo_traveller au
10
A wonderful stay, rooms are divine and despite being in a very central location it felt very peaceful and calm. Mario an
Pros:

Amazing location and staff were so helpful and friendly.

Cons:

Na

2026-06-19 via Nuitee
F
Frédérique couple be
8
Very nice staying and felt very welcomed
Pros:

Very friendly staff! Always making sure everything was alright.

Cons:

Nothing

2026-06-18 via Nuitee
A
Anita couple no
10
2026-06-17 via Nuitee
W
Wei Jen couple gb
5
It will ruin your holiday If you are unlucky to get the noisy room with no other room to change.
Cons:

First night, we got a room with strong vibration and noise on top floor just below the pool and they said they had no room to change. The staff tried to help but nothing helped when there was no room according to what they said. We had very bad sleep and feel the money was totally a waste. It’s so basic you just expect a relaxing and quiet room during holiday.

2026-06-15 via Nuitee
Y
Yvonne solo_traveller gb
10
We had a wonderful short stay in a hotel where you were treated as a special guest.
Pros:

The location was excellent and the staff were absolutely fantastic.

2026-06-14 via Nuitee
J
Jacqui couple es
9
2026-06-13 via Nuitee
F
Fiona couple gb
10
Amazing - can’t wait to come back.
Pros:

Service was fantastic - staff were SO lovely and helpful. Location was great, and felt very quiet despite being in the middle of the city. We are already planning to come back.

Cons:

Pain not to have car parking, but they were helpful in helping us find some.

2026-06-12 via Nuitee
M
Marie family_with_children us
10
It was fantastic
Pros:

Great location and so beautiful. Everyone was wonderful. Thank you for the late check out.

2026-06-07 via Nuitee
A
Angela couple us
8
2026-06-06 via Nuitee
L
Lester couple gb
10
2026-06-06 via Nuitee
J
Jean couple gb
10
A wonderful spring break at a beautiful hotel.
Pros:

A beautiful hotel in an excellent location in the old town. The staff were exceptional.

Cons:

I was a bit disappointed by the rooftop pool area. It would have been nice to sit at a table with a drink but the area has only sun loungers and an honesty bar.

2026-06-05 via Nuitee
C
Carmina couple de
9
2026-06-05 via Nuitee