Hyatt Place Sumter/Downtown

Hotels
Hyatt Place
9 (533 reviews)
18 N Main St , Sumter , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Lack of hot water
Cleanliness issues
New charge for breakfast

Categories

Cleanliness
8.39
There were reports of dirty/stained pillowcases and unclean dishes at breakfast.
Service
9.86
Staff was personable and attentive, with some moments of exceptional kindness.
Location
9.9
Great central location and proximity to Tuomey Hospital.
Room Quality
7.35
Issues with no hot water for an extended period impacted overall room quality.
Amenities
8.88
Good breakfast options but with cleanliness issues noted.
Value for Money
9.34
Great value based on location and services offered, though additional charges for breakfast were disappointing.
Food and Beverage
8.89
Breakfast was good, though there were complaints about cleanliness.
Overall Experience
9.36
Despite some issues, overall it remains a preferred option for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:52

Property Description

Luxurious Accommodations

Hyatt Place Sumter/Downtown offers stylish rooms equipped with modern amenities such as a kitchen, flat-screen TV, and private bathroom. Guests can enjoy comfort and convenience during their stay.

Recreational Facilities

Stay active during your visit with access to the hotel's fitness center and outdoor pool. Whether you prefer a workout session or a relaxing swim, the property has something for everyone.

Convenient Location

Located just 14 km from Shaw Air Force Base and with easy access to Columbia Metropolitan Airport, Hyatt Place Sumter/Downtown is the ideal choice for travelers. Explore the city or unwind in the comfort of the hotel.

Book your stay at Hyatt Place Sumter/Downtown now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAE

Location

Guest Reviews

9
Based on 533 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 7.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
H
Heyward couple us
8
2026-07-25 via Nuitee
T
Tory couple us
10
2026-07-12 via Nuitee
B
Blanding solo_traveller us
7
2026-07-07 via Nuitee
B
BostonandYankee solo_traveller us
10
Pros:

When you walk in it small wonderful beautiful inside and the lady that check us in was so nice and they can even make you a Starbucks coffee they are limited on what they can make but it worked for me vanilla iced coffee and it was PERFECT!!!! And highly recommend JI JI Chinese restaurant across the street AMAZING!

Cons:

Well the hotel is in a cute little town streets in town are cute but getting to the hotel you have to go through some not so cute or safe looking areas won't recommend driving there after dark!!! When I was getting my coffee a lady was talking about a drive by shooting to a security guard .

2026-07-07 via Nuitee
H
Hawks couple us
10
2026-07-06 via Nuitee
C
cassandrabJ455MM NONE
10
Where Southern Hospitality Still Exists
Pros:

As a Sumter native, staying at the Hyatt Place Downtown Sumter always feels like coming home. Although I haven't lived here in more than 30 years, I return often to visit family and friends, and this hotel has become my first choice every time. It's become my home away from home whenever I'm in Sumter, and I look forward to staying here each time I return.

I also love being right in the heart of downtown. There's something special about strolling through the quaint streets, popping into locally owned boutiques, and seeing businesses that have been part of the community since I was a little girl. Downtown Sumter has a warmth and authenticity that's hard to find, and staying at the Hyatt puts you right in the middle of it all.

The hotel is consistently clean, comfortable, and well maintained. Cheryl has assembled an outstanding team. Jason, Loretta, and Mack, the security officer, are among the many people who make every stay memorable. They are always welcoming, professional, and genuinely happy to help. Their kindness and hospitality reflect the very best of Southern hospitality.

One more bonus—the food is delicious! Whether you're grabbing breakfast before heading out or enjoying a meal during your stay, the quality is consistently good.

If you're planning a visit to Sumter, I highly recommend Hyatt Place Downtown Sumter. It's a beautiful hotel with a wonderful staff, excellent food, and the kind of genuine hospitality that keeps guests coming back. For me, it's more than just a hotel—it's part of what makes coming home to Sumter so special.

2026-07-02 via Tripadvisor
J
Jessica solo_traveller us
9
Great family-friendly place near all the things!
Pros:

Perfect location for events downtown. Clean. Family friendly. And bonus is the excellent breakfast options! Really top notch!

2026-06-28 via Nuitee
K
Kpehe Percy family_with_children us
9
2026-06-19 via Nuitee
S
Shamika couple us
5
2026-06-08 via Nuitee
T
Ty solo_traveller us
9
It was cool! No complaints
Pros:

Cool

Cons:

The incidental fee

2026-05-27 via Nuitee
J
Jacquella couple us
1
2026-05-25 via Nuitee
D
Douglas couple us
9
2026-05-22 via Nuitee
L
LoveTravel42713 NONE
10
Special Occasion
Pros:

cleanliness of room and hotel, courteous staff, great breakfast with enough time in the mornings without feeling rushed

2026-05-18 via Tripadvisor
B
Brandon34 couple us
8
Pros:

The room was very nice and comfortable. Staff came in to clean the room which was great also.

Cons:

Having to park in a small parking garage.

2026-05-11 via Nuitee
C
Claretha family_with_children us
9
Thank you for excellent hospitality
Pros:

Had variety and not crowed excellent selection of food

2026-05-11 via Nuitee
E
Eleanor couple us
10
2026-04-27 via Nuitee
V
Valerie couple us
10
2026-04-22 via Nuitee
C
chrissys501 NONE Rome, Georgia
8
One night stay
Pros:

Wonderful staff. Clean and modern property. Normal breakfast for a free breakfast. The only downside is the Tavern next door was busy due to it being a weekend. People were hanging out in the parking lot behind the tavern and hotel.

2026-04-13 via Tripadvisor
E
Eleanor couple us
10
Great stay
Pros:

The lady, Ieshia (spelling) at the front desk was awesome. Kind and bery accommodating.

2026-04-13 via Nuitee
T
Traci solo_traveller us
9
Great staff, clean rooms & safe parking
Pros:

Great location

Cons:

No microwave in room!
Confusion with Booking.com hotel stay payment.

2026-04-12 via Nuitee