Pestana Porto - A Brasileira, City Center & Heritage Building

Hotels
Pestana Hotel & Resorts
9.2 (2512 reviews)
91 Rua de Sá da Bandeira , Porto , pt

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Comfortable Rooms
Good Breakfast
Cons:
Thin Bacon
Instant Coffee in Breakfast

Categories

Cleanliness
9.16
Rooms were clean and well maintained.
Service
9.63
Exceptional service from staff, very attentive and friendly.
Location
9.17
Ideally located at the heart of the city.
Room Quality
9.12
Spacious, comfortable rooms.
Amenities
9.15
Good amenities including a lovely cafe and restaurant.
Value for Money
9.11
Great value considering the location and services offered.
Food and Beverage
8.66
Breakfast was good but some items could be improved.
Overall Experience
9.63
A wonderful experience with amazing staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:03

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Pestana Porto - A Brasileira, City Center & Heritage Building. The elegantly furnished rooms with modern amenities ensure a comfortable stay for all guests.

Culinary Delights
Start your day with a delicious buffet breakfast and savor authentic Portuguese cuisine at the hotel's restaurant. Explore the vibrant culinary scene surrounding the property with numerous dining options nearby.

Convenient Location
Situated in downtown Porto, our 5-star hotel is just minutes away from major attractions like Aliados Avenue, São Bento Train Station, and City Market Bolhao. With a multilingual staff and a fitness center, we cater to all your needs for a memorable stay.

Book now to indulge in a luxurious stay at Pestana Porto - A Brasileira, City Center & Heritage Building!

Important information:

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card.

If you are traveling with your pet, please contact the hotel before your arrival for information on availability, prices and admission restrictions for pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 2512 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 9.15
Value for Money: 9.11
Food and Beverage: 8.66
Overall Experience: 9.63
N
Nditsheni Dylan couple za
10
Excellent service and great customer service
Pros:

Everything

Cons:

Nothing

2026-07-04 via Nuitee
I
Israel solo_traveller br
10
2026-07-04 via Nuitee
Z
Z6179FHchrisl Family
10
Wonderful Location
Pros:

Room was comfortable and breakfast was delicious. Each morning Paty Portugal always remembered our coffee order. Her smiling face was a perfect start to the day.

2026-07-02 via Tripadvisor
J
johnvD7496JT Friends getaway Volendam, North Holland Province
10
Fantastic
Pros:

Lovely experience as we were celebrating the start of my practice. I will remember your advice to take good care of my staff Patricia Portugal!

2026-07-01 via Tripadvisor
A
annapH9706YD Couples
10
Warm Welcome
Pros:

Stopped for lunch on a very warm day. Great food and service from Paty.

2026-06-30 via Tripadvisor
O
or solo_traveller il
9
Pros:

מיקום מושלם קרוב להכל ברגל ו 2 דק מתחנת רכבת מרכזית. נקי מאוד נוח עם ארוחת בוקר עשירה

Cons:

כלום

2026-06-30 via Nuitee
E
Eldad couple il
8
2026-06-30 via Nuitee
T
Tian solo_traveller cn
10
Pros:

位置好,服务也好

2026-06-30 via Nuitee
G
Gaëtan couple ca
8
2026-06-30 via Nuitee
T
theeatlog Family Colombo, Western Province
10
Central Location, Comfortable Stay
Pros:

The best thing about this hotel is its location - a walk away from everything you need to and ought to see in Porto, including the iconic Clérigos church, Porto Cathedral, UNESCO-listed Ribeira district by the Douro River, São Bento Railway Station, Dom Luiz I bridge, Livraria Lello, Bolhão Market, the Carmo & Carmelitas double church, Santa Catarina pedestrian shopping street, and much more.
The rooms are spacious, comfortable, have the required amenities, and continue the unique 'spice' themed decor that greets guests on each floor. The front desk and restaurant staff were warm and friendly and made our stay all the more memorable. Definitely a top spot if you're looking for a relaxed and convenient stay in Porto.

2026-06-29 via Tripadvisor
O
Ogul couple tr
8
2026-06-29 via Nuitee
2
277rossc Family
10
Brilliant hotel and fantastic restaurant!
Pros:

Booked a weekend away and really couldn’t fault the hotel. Great location within an easy walk of quite a few attractions. The restaurant was superb: big shout out to Jorge who couldn’t have been any better! Highly recommend!

2026-06-26 via Tripadvisor
Y
YN couple cr
9
2026-06-23 via Nuitee
A
ALMA couple il
9
המלון ממוקם מדהים, נקי, צוות אדיב, בהחלט נמליץ
Pros:

החדר מאד נקי, הצוות מקצועי ואדיב, המיקום של המלון מושלם, קרוב לכל מקום.

Cons:

המזרון היה קצת קשה מדי.

2026-06-23 via Nuitee
M
Marzia solo_traveller it
9
2026-06-22 via Nuitee
B
Bonnietheb Couples Oakville, Ontario
6
Details that downgrade an experience
Pros:

Check in was smooth and the staff were friendly. We had parked in the nearby parking f garage and had no idea how we were going to get our luggage to the car. Magically the porter/bellman/staff member I wish I could name said he could help. He walked us to the car and helped us bring the luggage. Throughout our stay he was a delight and source of information. He is the reason for the rating otherwise it would have been poor.

Room on the first floor. First strike. I do r k ow if it is travel agent fail or hotel fail but I do not want the worst room on the first floor. The room is very crowded and yet has little storage. The worst part is the bathroom. Not sure why they would prioritize double sinks over counter space (see photo). Horrible water pressure in the sink and stupidly chosen “modern” drain made shaving a nightmare. Their patio and bar shut down at 10:00 so if we wanted to wind down R the end of an evening it wasn’t happening. As a matter of fact on our last night the staff member working there was incredibly rude. Luckily a manager took care of us but that staff member proceeded to be as noisy and annoying as possible while putting away the tables and chairs. She needs to be spoken to. After that our favorite staff member got us a nightcap.

Overall I might stay there again nut only because we liked the location.

2026-06-21 via Tripadvisor
T
Treadcarefully Friends getaway
10
Fantastic location near the Sao Bento train station and metro. Really helpful friendly staff, comfortable rooms great breakfast
Pros:

Great location by the main Sao Bento train station and only 10mins from metro E that connects to the airport. Comfortable rooms Friendly helpful staff and really good breakfast. Just ask staff to check the AC is on the right mode. Coffee machine available all day

2026-06-21 via Tripadvisor
D
dgreenwood2016 Friends getaway Todmorden, West Yorkshire, England
10
3 nights in Porto
Pros:

We stayed here for three nights in June and very much enjoyed the hotel. It is excellent location for all the sites of Porto and the staff were very welcoming and friendly. The room was lovely, very comfortable bed and excellent shower. Air-conditioning kept the room comfortable during the heat. The breakfast buffet was very good with a nice selection of food. Fresh coffee was available 24 hours which we enjoyed.

2026-06-21 via Tripadvisor
T
Tobias couple ch
6
2026-06-21 via Nuitee
B
Betzaida solo_traveller us
10
Perfect location great breakfast room was sizable, and the staff was pleasant death
Pros:

The room was quite large, beautiful updated bathroom lighting was a little low could have more lighting

Cons:

Bathroom door should have a lip because the water comes out when you’re showering.

Didn’t have a bar, however I was I found out that the building is historic so I understand can’t make too many changes

2026-06-21 via Nuitee