AltAir Boutique Hotel

Hotels
8 (272 reviews)
Ecocentre, 19-21st Floor, EM4, EM Block, Sector V Salt Lake , Kolkata , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location and views
Very good restaurant and breakfast
Comfortable rooms and attractive interiors
Good pool and general amenities
Cons:
Service and staff behaviour issues (rude or unempathetic incidents)
Maintenance problems and slow response to requests
Perceived poor value for money / high pricing
Some rooms have layout/bathroom issues; occasional limited breakfast options

Categories

Cleanliness
8
No comments on cleanliness in the reviews — standard quality for this hotel tier.
Service
6.5
Multiple complaints about staff behaviour and responsiveness: slow delivery of requested items, maintenance delays, poor reception behaviour and an incident where a senior guest was handled without empathy.
Location
9
Frequently praised: central location, great views and convenient position mentioned in several reviews.
Room Quality
7.5
Mixed feedback: attractive rooms but several maintenance issues reported (stuck bathroom door, missing items for 3-occupancy bookings, awkward layout and bathroom splash problems).
Amenities
8.5
Pool and general amenities noted positively, though some guests reported missing small items and delayed provision.
Value for Money
6.5
Perception of high pricing and restrictions (e.g., outside food not allowed) led guests to feel the hotel is not strong on value for money.
Food and Beverage
9
Strong positive mentions for the restaurant and breakfast (described as fantastic/tasty). A few notes about limited breakfast variety, but overall F&B is a highlight.
Overall Experience
9
Overall impressions are positive regarding views, ambience, restaurant and location, but several serious service/maintenance incidents did sour some stays. Net sentiment leans positive due to strong location and F&B.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 17:43

Property Description

Luxurious Amenities
Experience a range of luxurious amenities at Altair - A Boutique Hotel, including an outdoor pool, hot tub, hammam, and bar.

Convenient Location
Ideally situated just 5.2 km from Sealdah Railway Station, Altair - A Boutique Hotel provides easy access to transportation hubs and city attractions.

Delicious Dining Options
Enjoy a delightful dining experience at the hotel's restaurant and savor a continental or vegetarian breakfast during your stay.

Book your stay at Altair - A Boutique Hotel for a perfect blend of luxury and convenience.

Important information:

Proper swimming costume is mandatory to access the Pool & Jacuzzi.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8
Based on 272 reviews
Cleanliness: 8
Service: 6.5
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 9
C
Chie • solo_traveller • nz
10
2026-09-15 • via Nuitee
A
ALEXANDER • solo_traveller • ru
10
Стильно, чисто,комфортабельно,вкусно,
Pros:

Все понравилось

2026-09-13 • via Nuitee
S
Sulagna • family_with_children • au
10
Awesome,the best stay I have ever had. I have stayed in several places , never have come across such the brilliant team
Pros:

High floor, city facing spacious room, excellent courteous team and amazing service, can’t fault it.

Cons:

Nothing , had a perfect stay

2026-09-11 • via Nuitee
S
Singh • solo_traveller • in
10
Pros:

Staff behavior is awesome specially reception staff was very polite and all staff are good

2026-09-09 • via Nuitee
M
Mishra • solo_traveller • in
5
Pros:

Not much ..all hotels provide the same at this rate

Cons:

Rooms are small and conjusted. Very expensive food.

2026-09-06 • via Nuitee
R
Rony • solo_traveller • in
10
Pros:

Hospitality,

2026-08-27 • via Nuitee
S
Sai • solo_traveller • in
8
2026-08-14 • via Nuitee
A
Ashish • couple • in
10
2026-08-12 • via Nuitee
N
Nirjhar • solo_traveller • in
4
Pros:

Clean

Cons:

Blanket had bed bugs khatmal

2026-08-11 • via Nuitee
A
Aruna • family_with_children • in
10
Excellent place to stay
Pros:

It’s very clean and comfortable. The staff were very helpful and cooperative as we wanted to check-in earlier than the scheduled slot. The breakfast spread was nice and yummy. The view and location is super.

Cons:

The property can be at midway from Howrah and Dumdum Airport.

2026-08-10 • via Nuitee
A
AJINKYA • solo_traveller • in
9
A great location for business meetings.
Pros:

Its location & facilities

2026-08-10 • via Nuitee
S
Snehasish • solo_traveller • in
8
Pros:

OK.

2026-08-07 • via Nuitee
D
Dev • couple • in
10
2026-08-05 • via Nuitee
S
Srishti • extended_group • in
4
It was disappointing
Pros:

Breakfast was very limited but taste was good.
And the pool was great thats all

Cons:

But there was alot of maintenance issue in the room. And also we booked 3 occupancy room, but all the amenities were for 2 person. Also most of the small small things were missing in the room then we had to request for them... and then they bring it so late.... the bathroom door was stuck then they had to come and do maintenance n all .....
They gave us our room 1 hour late checkin

2026-08-05 • via Nuitee
M
Mondal • couple • in
10
2026-08-02 • via Nuitee
D
Das • solo_traveller • in
9
2026-07-24 • via Nuitee
R
Rohit • solo_traveller • in
1
2026-07-23 • via Nuitee
K
Kollengode R • solo_traveller • in
1
I will never stay here again
Pros:

Please see my overall note

Cons:

TREATED MORE AS NUISANCE, NOT AS GUEST

I stayed at AltAir Boutique Hotel, Sector V, Bidhannagar (formerly Salt Lake City), Kolkata, from 17–19 June 2026, while on business travel. The hotel undoubtedly offers impressive views, attractive interiors, and modern infrastructure. However, my experience during the stay left me deeply wounded and compelled me to share it with prospective guests.All guest rooms are located on the 19th floor, while the restaurant is situated on the 20th floor. On the evening of 18 June, at around 7:30 PM, I went to the restaurant for dinner. Towards the end of my meal, I received an important business call. As the dining area was becoming quieter, I stepped out after dinner to continue the conversation. The terrace access door was locked, and owing to poor mobile connectivity in my room, I was searching for a location with a stronger signal. I eventually found a spot near the staircase between the 19th and 20th floors where the reception was adequate. The staircase is exceptionally wide and spacious, with very little foot traffic (Please see pics). After standing there for over fifteen minutes, I began experiencing significant discomfort in my knees. Being a senior citizen, my natural reaction was to sit briefly at the side of the staircase while continuing the call.At this point, a member of the hotel staff approached me and insisted that I get up immediately. I politely explained that I was in the middle of an important conversation and would leave within a few minutes. Despite this, I was repeatedly pressed to vacate the area without any apparent concern for my age, physical discomfort, or the circumstances that had led me to be there. The CCTV images will bear me out.What disturbed me most was not the request itself. Hotels have rules, and staff are entitled to enforce them. What was troubling was the complete absence of empathy, discretion, and basic courtesy in dealing with a senior guest who was clearly not causing any obstruction.

2026-07-15 • via Nuitee
H
Hiranya • solo_traveller • in
10
Pros:

I like the hotel for it's comfortable and surroundings

Cons:

Break fast is fantastic

2026-07-09 • via Nuitee
R
Rohan Mathews • solo_traveller • in
9
Pros:

The food is awesome along with the room.

2026-07-07 • via Nuitee