WoodSpring Suites Houston 288 South Medical Center

Hotels
•
WoodSpring
6.6 (402 reviews)
13150 Cityscape Avenue , Houston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Good location
Central place
Cons:
Dirty rooms
Poor service
Unpleasant smell

Categories

Cleanliness
3.49
Multiple reviews noted the presence of roaches, mustiness, and lack of cleanliness throughout the building.
Service
6.96
Service was inconsistent, with several complaints about staff being unhelpful and unprofessional.
Location
10
The location was frequently mentioned as a positive aspect, being central and quiet.
Room Quality
4.5
Rooms described as musty, with issues like odors and damaged furniture.
Amenities
6.45
Limited amenities noted, with complaints about missing items and charges for linen.
Value for Money
7.98
Location and pricing were noted as positive, but overall value diminished by lack of cleanliness.
Food and Beverage
6.44
No specific mentions of food quality; defaulted to average due to unmentioned category.
Overall Experience
6.99
Overall experiences varied greatly; many guests expressed dissatisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:31

Property Description

Modern Amenities and Convenient Facilities
WoodSpring Suites Houston 288 South Medical Center offers air-conditioned rooms with free WiFi and a fitness centre, ensuring a comfortable stay. Each room is equipped with a flat-screen TV, cable channels, and a convenient kitchenette for your convenience.

Prime Location
Located just 10 km from NRG Stadium and 12 km from Houston Zoo, this 3-star hotel is also close to Houston Museum of Natural Science and Texas Southern University. The property's proximity to William P. Hobby Airport (14 km) makes it a convenient choice for travelers.

Comfort and Quality Service
With bed linen, towels, and private bathrooms in every room, WoodSpring Suites Houston 288 South Medical Center guarantees a cozy and hassle-free experience. Enjoy a non-smoking environment and easy access to NRG Park located just 9.3 km away.

Book your stay at WoodSpring Suites Houston 288 South Medical Center for a relaxing and convenient hotel experience.

Important information:

Please note the reception has limited hours of operation. For check-in assistance, contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.6
Based on 402 reviews
Cleanliness: 3.49
Service: 6.96
Location: 10
Room Quality: 4.5
Amenities: 6.45
Value for Money: 7.98
Food and Beverage: 6.44
Overall Experience: 6.99
E
Emilio • family_with_children • us
8
2026-01-23 • via Nuitee
A
Adele • family_with_children • us
4
Wouldn’t come back
Pros:

Didn’t provide clean towels even when paid for a new day

Cons:

Small

2026-01-23 • via Nuitee
R
Ron • family_with_children • us
1
The place was nasty and unkept.
Pros:

This place has roaches in the bathroom and kitchen

Cons:

Roaches crawling in my living space. All sizes

2026-01-20 • via Nuitee
C
Chaka • family_with_children • us
1
Pros:

The location of the property.

Cons:

The property was horrible. You have to call to sign out an iron & the iron board was broke. You can only get towels during a certain time. The guy named Zach has a horrible attitude. The elevator went out & I was on the 4th floor. I have degenerative disc disease & had to climb 4 flights of stairs. The bathroom door didn’t shut.

2026-01-19 • via Nuitee
E
Elena Osie • couple • gq
9
2026-01-19 • via Nuitee
D
Dantay • family_with_children • us
1
Pros:

Staff was rude except the manager. When asked for extra towles was told no, only one pot in the kitchen area.

Cons:

Staff

2026-01-19 • via Nuitee
D
Danette Lewis • solo_traveller • us
10
2026-01-19 • via Nuitee
J
Jasmaine • family_with_children • us
10
2026-01-19 • via Nuitee
J
jailyne • solo_traveller • us
1
2026-01-15 • via Nuitee
J
Joel • couple • us
10
2025-12-28 • via Nuitee
O
Osbel • couple • us
1
2025-12-26 • via Nuitee
G
Greg • couple • us
9
2025-12-24 • via Nuitee
A
Albert • couple • us
5
Beware
Pros:

The location fit our need for 1 night. But we will never stay here again.

Cons:

$50 pet charge but no dogs on the elevator. Pet rooms on the second floor. No hand towel. No iron. Only one bar of soap, no shampoo or conditioner. No coffee maker.

2025-12-05 • via Nuitee
P
Pacheco • extended_group • us
7
2025-11-22 • via Nuitee
C
Carter • couple • us
10
2025-11-18 • via Nuitee
M
Marqus • solo_traveller • us
8
2025-11-12 • via Nuitee
F
foster • solo_traveller • us
8
2025-11-01 • via Nuitee
P
Prymo • solo_traveller • us
8
2025-11-01 • via Nuitee
A
Ami • extended_group • gb
4
2025-10-30 • via Nuitee
P
Prymo • solo_traveller • us
8
2025-10-28 • via Nuitee