WoodSpring Suites Houston 288 South Medical Center

Hotels
•
WoodSpring
6.6 (429 reviews)
13150 Cityscape Avenue , Houston , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Central place
Cons:
Dirty rooms
Poor service
Unpleasant smell

Categories

Cleanliness
3.49
Multiple reviews noted the presence of roaches, mustiness, and lack of cleanliness throughout the building.
Service
6.96
Service was inconsistent, with several complaints about staff being unhelpful and unprofessional.
Location
10
The location was frequently mentioned as a positive aspect, being central and quiet.
Room Quality
4.5
Rooms described as musty, with issues like odors and damaged furniture.
Amenities
6.45
Limited amenities noted, with complaints about missing items and charges for linen.
Value for Money
7.98
Location and pricing were noted as positive, but overall value diminished by lack of cleanliness.
Food and Beverage
6.44
No specific mentions of food quality; defaulted to average due to unmentioned category.
Overall Experience
6.99
Overall experiences varied greatly; many guests expressed dissatisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:31

Property Description

Modern Amenities and Convenient Facilities
WoodSpring Suites Houston 288 South Medical Center offers air-conditioned rooms with free WiFi and a fitness centre, ensuring a comfortable stay. Each room is equipped with a flat-screen TV, cable channels, and a convenient kitchenette for your convenience.

Prime Location
Located just 10 km from NRG Stadium and 12 km from Houston Zoo, this 3-star hotel is also close to Houston Museum of Natural Science and Texas Southern University. The property's proximity to William P. Hobby Airport (14 km) makes it a convenient choice for travelers.

Comfort and Quality Service
With bed linen, towels, and private bathrooms in every room, WoodSpring Suites Houston 288 South Medical Center guarantees a cozy and hassle-free experience. Enjoy a non-smoking environment and easy access to NRG Park located just 9.3 km away.

Book your stay at WoodSpring Suites Houston 288 South Medical Center for a relaxing and convenient hotel experience.

Important information:

Please note the reception has limited hours of operation. For check-in assistance, contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.6
Based on 429 reviews
Cleanliness: 3.49
Service: 6.96
Location: 10
Room Quality: 4.5
Amenities: 6.45
Value for Money: 7.98
Food and Beverage: 6.44
Overall Experience: 6.99
C
Curtis • couple • us
10
2026-07-24 • via Nuitee
K
Kenneth • solo_traveller • us
5
Things have changed a little since my last stay here
Pros:

The location was convenient to everything I needed to do in Houston at that time

Cons:

Had a bad experience on one of the days of my stay in which a SWAT situation occurred causing me to be out of my room for several hours just left me unsure of whether I will stay at this location if I'm in Houston another time

2026-07-21 • via Nuitee
Алексей • solo_traveller • us
8
2026-07-02 • via Nuitee
G
Guillen • solo_traveller • us
6
Pros:

Conveniently located close to medical center and at an affordable price

Cons:

The room we initially got didnt have working appliances considering we would be staying 3wks due to medical reasons. Our food went bad because the refrigerator wasn't working properly. It took the staff a whole day to remedy the situation.

2026-07-01 • via Nuitee
G
Gerardo • extended_group • cr
9
Excellent option to stay in Houston
Pros:

Location is awesome, close to the downtown and you can find stores and restaurants very close. Parking is big and the laundry room is large and machines in perfect conditions

Cons:

They never cleaned our room during the 9 days of our stay

2026-06-29 • via Nuitee
S
Shronda • couple • us
10
2026-06-26 • via Nuitee
S
Steven • couple • us
6
Day was great money is short
Pros:

Clean

Cons:

Double charged me for room and can’t get money back

2026-06-25 • via Nuitee
D
Dewykishia • solo_traveller • us
1
Nightmare on Cityscape Street!
Pros:

Nothing! Check out day!

Cons:

Incompetent staff and management, lack of amenities as advertised, dirty shower, broken curtians

2026-06-22 • via Nuitee
S
shoup • solo_traveller • us
10
Pros:

They kept to themselves

Cons:

Charged more than what was showing on booking

2026-06-17 • via Nuitee
E
Elijah • solo_traveller • us
10
Pros:

The staff are incredible. All of them!

2026-06-16 • via Nuitee
J
Jose • solo_traveller • us
8
Cons:

The wifi was cutting in and out alot

2026-06-15 • via Nuitee
W
Williams • solo_traveller • us
10
2026-06-14 • via Nuitee
S
Sentrell • family_with_children • us
10
Nice environment and great room. Keep it like that!
Pros:

I did not have a chance to eat breakfast.

The location was nice and clean.

Cons:

The only thing I did not like was, I was assigned on the 2nd floor. The guest on the third level had children and they were running back and forth making a lot of noise during late hours.
I think that should be addressed when guest arrive, to respect other guests with a certain tone and a certain time of night. Invest in security guards at night. Other than that I was happy

Also I am a member of AARP, I could not take advantage of my plan when i checked in. I was told I had to call a 1-800 number. Everywhere else I visit they would scan my AARP card and I wouldn’t have a problem. I suggest that your company look into that to better assist those with the AARP membership.

Thanks

2026-06-11 • via Nuitee
R
Rodney • couple • us
1
2026-06-01 • via Nuitee
R
Regina • solo_traveller • us
8
2026-05-23 • via Nuitee
D
davis • couple • us
1
Bullshit exp
Pros:

Nothing ghetto experience full of weed smoke

Cons:

Forgot soap they didn’t have any soap

2026-05-20 • via Nuitee
K
Kenya • couple • us
1
2026-04-29 • via Nuitee
C
Cindy • family_with_children • us
10
2026-04-24 • via Nuitee
S
Small • family_with_children • us
1
Hell
Pros:

Nothing it was a nightmare room wasn't clean food still in the microwave. An smell like smoke the whole 2floor

Cons:

Everything was bad

2026-04-18 • via Nuitee
A
Anthonia • couple • gb
1
I will never come back
Pros:

Nothing

Cons:

I got scammed so nothing

2026-04-01 • via Nuitee