Mountain Inn & Suites

Hotels
•
Independent
9.4 (177 reviews)
755 Upward Rd, Flat Rock, North Carolina, 28731 , Flat Rock , US
1-828-692-7772

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Concierge service
Picnic area
Elevator
Television in common areas
Free breakfast
Multilingual staff
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Limited luggage carts

Categories

Cleanliness
9.29
Many reviews highlighted the hotel's cleanliness, indicating a strong positive sentiment.
Service
9.76
Numerous positive comments about friendly and helpful staff emphasize excellent service.
Location
9.3
Conveniently located with easy access to local attractions, solid recommendations from guests.
Room Quality
9.25
Room quality praised for being clean, comfortable, and spacious.
Amenities
8.78
Basic amenities were adequate, and breakfast options received positive remarks.
Value for Money
9.74
Guests frequently noted the hotel's good price for the quality received.
Food and Beverage
9.29
Breakfast received consistently positive feedback, though some comments were neutral.
Overall Experience
9.76
Most guests expressed a strong likelihood of returning, highlighting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:38

Property Description

Convenient Amenities
Enjoy complimentary wireless internet access, concierge services, and a television in a common area. In addition, take advantage of the picnic area and vending machine on-site.

Delicious Breakfast and Business Services
Start your day with a complimentary continental breakfast served daily. Stay productive with amenities like the 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk.

Comfortable Rooms and Nearby Attractions
Relax in one of the 67 air-conditioned rooms featuring modern amenities like refrigerators and microwaves. Explore nearby attractions like Carl Sandburg Home National Historic Site and Burntshirt Vineyards within a short drive.

Book now and experience the comfort and convenience of Mountain Inn & Suites.

Important information:

  • Up to 18 children stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Individually-wrapped food options are available for breakfast

See all policies

Location

Guest Reviews

9.4
Based on 177 reviews
Cleanliness: 9.29
Service: 9.76
Location: 9.3
Room Quality: 9.25
Amenities: 8.78
Value for Money: 9.74
Food and Beverage: 9.29
Overall Experience: 9.76
M
Mike
10
Pros:

All good

2025-10-12 • via Nuitee
B
Betsy
10
Pros:

Very Nice, beautiful hotel! Very Friendly reservationist!

2025-10-09 • via Nuitee
L
Lynn
10
Love This Hotel!
Pros:

Staff was excellent and very clean facility. Positive adjectives all around for this hotel.

2025-10-08 • via Nuitee
B
Billy
10
Pros:

Excellent staff, clean and spacious room.

2025-10-08 • via Nuitee
F
Frank
10
Pros:

Pleasant check in

2025-10-07 • via Nuitee
E
Edward
8
Pros:

Breakfast was ok

2025-10-03 • via Nuitee
K
Kimberly
10
Pros:

The staff were very friendly and helpful and the room was very clean and comfortable. Would definitely stay here again.

2025-10-03 • via Nuitee
L
Leslie • partner
10
Pros:

Very friendly and nice rooms!

2025-09-29 • via Nuitee
J
Jack
10
Pros:

Very clean and staff was excellent.

2025-09-29 • via Nuitee
B
Brandi • family_with_children
10
Pros:

Staff was helpful and friendly, rooms were clean and comfortable

2025-09-28 • via Nuitee
W
William • partner
10
Pros:

Enjoyed my entire stay. this is the third time staying in the last two months and would give 5 stars each time in all areas. Only minor complaint is that they only have ONE luggage cart that you can hang clothes on.

2025-09-27 • via Nuitee
K
Karan • partner
10
Pros:

The breakfast was fantastic

2025-09-27 • via Nuitee
D
Donald
10
Always great
Pros:

Love this hotel,clean,comfortable, quiet,great breakfast and the friendliest staff you'll ever encounter. This is and always will be our go to place when staying in the Hendersonville area.

2025-09-22 • via Nuitee
A
ALVARO • friends
10
Pros:

Nice Place.

2025-09-22 • via Nuitee
E
Elaine
10
Pros:

Beautiful place to spend time whenever I am in the area

2025-09-20 • via Nuitee
T
Timothy
10
2 night stay
Pros:

Great hotel for price . Clean.

2025-09-20 • via Nuitee
J
Jack
10
Pros:

Truly beautiful hotel, extremely kind staff, excellent location. Hope to visit longer next time!

2025-09-18 • via Nuitee
M
Michael • pet
10
Pros:

Clean, great staff

2025-09-16 • via Nuitee
B
Bob
10
Pros:

Breakfast was good!

2025-09-16 • via Nuitee
W
William • family
10
Pros:

Several hotels in this area, but Mt Inn & Suites set the standard for all the others to follow.

2025-09-12 • via Nuitee