Alila SCBD Jakarta

Hotels
Alila Hotels
9.2 (78 reviews)
SCBD Lot 11, Jalan Jenderal Sudirman Kavling 52-53 , Jakarta , id

Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cleanliness
Variety in breakfast
Cons:
Small bathroom vanity
Noise from hard materials

Categories

Cleanliness
9.38
Cleanliness is a top priority, as indicated by the reviews.
Service
9.85
Staff are exceptionally professional and helpful.
Location
9.39
The location is convenient and refreshing for young visitors.
Room Quality
8.34
The guestroom interior materials are hard and can be noisy.
Amenities
8.37
Changing room amenities are minimal.
Value for Money
9.33
Good value considering the overall experience.
Food and Beverage
9.38
Breakfast variations in the menu are very good.
Overall Experience
9.55
Overall great time and would recommend for a staycation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 15:13

Property Description

Luxurious Accommodation with Stunning City Views

Unmatched Facilities and Services
The hotel boasts an outdoor swimming pool, a fitness centre, and a relaxing terrace for guests to unwind. Additionally, guests can enjoy access to a hot tub, 24-hour front desk service, airport transfers, room service, and complimentary WiFi throughout the property.

Culinary Delights and Diverse Dining Options
Indulge in a gastronomic experience at the hotel's restaurant, offering a delectable selection of American, Cantonese, and Chinese cuisine. For those with dietary preferences, a vegetarian menu is also available.

Experience the epitome of luxury and convenience at Alila SCBD Jakarta. Book your stay now to enjoy a memorable and lavish retreat.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 11 years old and over stay for Rp 544,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 78 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
S
Salim review category business travellers om
9
Luxury and beautiful place
Pros:

Every thing

Breakfast variations in the menu is very good and the service is excellent as well as the restaurant is very clean and organized

Cons:

Late reply to question through Booking.com

I received an answer after one day of check in

2025-07-25 via Nuitee
I
Indira young couple id
8
Overall my husband and I had a great time. Would recommend for a short stay visiting Jakarta or a staycation
Pros:

Convenient fun location. It was young and refreshing

Cons:

The bathroom vanity space is so small, my husband and I can’t share the space for our own amenities. The guestroom interior materials are so hard you can hear foot steps, conversation if its loud enough, and even door closing in the corridor. The changing room amenities are too minimum. Overall staff are great and the spa was really good. But again because of the hard materials, there is not enough filter for sound

2025-07-24 via Nuitee
S
SherwinM24 Business
10
Truly Impressed — A Hotel That Sets the Bar High
Pros:

This is one of the few hotels where cleanliness is clearly a top priority. The staff are exceptionally professional and helpful. I’m truly impressed and would highly recommend it to a

2025-07-20 via Tripadvisor
B
Boucaud review category business travellers ch
10
Super, great breakfast in the morning and great rooftop bar in the evening
Pros:

Everything + great design

Cons:

Nothing

2025-06-22 via Nuitee
B
Banedon38 NONE
10
Great experience and location!
Pros:

Kanafa in Vong Kitchen of Alila was super enthusiastic and helpful. She made sure all my needs and orders were met quickly and followed-up. All the staffs in Alila was also the same!

Would highly recommend to my friends and colleagues who are visiting Jakarta to stay at Alila!

2025-06-19 via Tripadvisor
A
Anonymous review category business travellers sg
9
Superb
2025-06-15 via Nuitee
Y
Yati young couple my
9
Superb
2025-06-01 via Nuitee
H
harbym2025 Business
10
great place to stay in JKT
Pros:

Very satisfied with the breakfast menu. Rooms are well maintained and proximity within establishments around SCBD is great. Staffs are very friendly and accommodating. Hassle-free check in process is much appreciated. Will definitely book in this hotel on my next JKT visit.

2025-05-25 via Tripadvisor
E
E8062VGbiancas NONE
10
Excellent Service
Pros:

Loved their service.
Loved the people. The staffs were very nice and they wet above and beyond. Very considerate with our requests.
Exceeded our expectation.
Room was spacious. Complete with all that we needed. Bed and pillows were very comfortable.
If ever, Ill be back in Jakarta, I would choose to stay in Alila again.

2025-05-22 via Tripadvisor
V
Vladislav young couple ru
10
Exceptional
2025-05-18 via Nuitee
S
sabrinas5528 NONE
10
Excellent room configuration!
Pros:

Love the configuration of twin-bed occupancy room, it is one-of-a-kind which i've not experienced in other hotels before. Sharing a space with someone else but at the same time it feels like i have my own space and privacy! The hotel is literally opposite of Pacific mall with great shops and restaurants. I will definitely repeat my stay at Alila SCBD when i visit Jakarta again in the future.

2025-05-14 via Tripadvisor
C
Chris young couple gb
10
Exceptional
2025-05-12 via Nuitee
O
O6791KBmarkd Business us
10
Enjoyable eight day stay at the Alila SCBD in April 2025
Pros:

I had a great stay at the Alila SCBD in Jakarta. I have visited the city a number of times for business over the last 4-5 years but have never stayed at this hotel. I had a great experience - the hotel is well managed and staff are uniformly friendly and helpful. The restaurants offer a nice variety with reasonable pricing and the spa is a nice facility. I especially appreciated staff friendliness and helpfulness.

2025-05-04 via Tripadvisor
D
Daniel King
10
Pros:

Tranquil oasis in the heart of chaotic metropolis.

2025-04-27 via Nuitee
B
B4498JAfionaw Business
10
Best customer service I’ve ever experienced
Pros:

Super helpful and friendly staff. Helped to carry my luggage to the office building next door despite me saying it was fine a few times. Also helped to install a MI stick almost immediately which allowed me to access Netflix and YouTube when I was inquiring about it (even though they initially said the team would only be available next morning).

They go far and beyond to provide the best services they could.

2025-04-19 via Tripadvisor
M
Madani young couple qa
10
Exceptional
2025-04-07 via Nuitee
L
Lolita solo traveller gb
7
Good
2025-04-02 via Nuitee
E
Edis review category business travellers id
10
Exceptional
Pros:

Great location and great service

Cons:

Food was not up to the expectations

2025-03-30 via Nuitee
S
sharonmL1512SC Business
10
Excellent location and a big nice and modern room. Staff are friendly. I loved my stay.
Pros:

Hotel is modern, room is big and very clean. Staff are all friendly and the food selection and the food itself are both great. The sit-down breakfast is a good idea. Buffet breakfasts are too overwhelming sometimes. The location is in the middle of a bustling modern city. Lots of nice restaurants and malls to go to.

2025-03-19 via Tripadvisor
U
Umi young couple id
8
Very good
2025-02-27 via Nuitee