Rakuro Kyoto

Hotels
Independent
9.2 (145 reviews)
186 Joshinyoko-cho, Nakagyo-ku, Kyoto, Kyoto, 604-0867 , Kyoto , JP

Facilities

Free WiFi
Terrace
Luggage storage
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Television in common areas
Front desk (limited hours)
Smoke-free property
Rooftop terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-decorated
Convenient location
Good amenities
Cons:
Price not justified for the experience
Some rooms may feel enclosed

Categories

Cleanliness
9.31
The establishment is cleaner than most and the decor is elegant and relaxing.
Service
9.78
Lovely friendly staff at check-in explained all the hotel's amenities; the staff is very helpful and friendly.
Location
9.82
Very close to Marutamachi metro station, convenient location near the train station and major attractions.
Room Quality
8.77
The room was nice but not too spacious for a larger family, good size twin beds.
Amenities
9.3
Lots of amenities, including a roof terrace, guest lounge with free drinks, and complimentary toiletries.
Value for Money
8.26
The price is definitely not worth the stay as you are paying for an experience that you can get elsewhere for a much better price.
Food and Beverage
8.81
Comment on food options not provided, but amenities like free hot and cold drinks available.
Overall Experience
9.58
This hotel never disappoints; would definitely recommend and would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:06

Property Description

Discover an oasis of comfort and style at Rakuro Kyoto, your perfect getaway in the vibrant heart of Kyoto.

Unmatched Amenities
Enjoy complimentary wireless internet access and relax in the communal lounge, perfect for unwinding after a day of exploring. Our rooftop terrace beckons with stunning views, setting the scene for unforgettable memories.

Delicious Dining
Savor delectable meals at our on-site restaurant, offering a full breakfast daily from 7 AM to 10 AM. Afterward, unwind at our cozy bar/lounge with a refreshing drink in hand.

Convenience at Your Fingertips
With 56 air-conditioned rooms equipped with refrigerators, flat-screen TVs, and deep soaking bathtubs, comfort is assured. Plus, our key services like laundry facilities and luggage storage ensure a hassle-free stay.

Step into the heart of culture and adventure by booking your stay at Rakuro Kyoto today!

Important information:

  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

9.2
Based on 145 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.82
Room Quality: 8.77
Amenities: 9.3
Value for Money: 8.26
Food and Beverage: 8.81
Overall Experience: 9.58
H
H8529POkerrym Family
8
Lovely hotel very close to metro
Pros:

Stayed for 3 nights in room 201, a standard twin room- was concerned it was right next to the lift but absolutely no noise from the lift so all fine
Lovely friendly staff at check-in explained all the hotel's amenities
The hotel looks lovely, very well decorated, lots of greenery and very calming
Lovely addition is the guest lounge, sofas and tables/chairs plus free hot and cold drinks
They also have a roof terrace, a few bench/table seats but was great in the sunshine while we were there!
We stayed room only so can't comment on breakfast/ cafe
Good size twin beds
Seperate toliet and bathroom/wetroom with bath and shower. good shower and very nice complimentary toiletries
USB by beds for charging phones and reading lights
Also had fridge with water pitcher you can fill from the guest lounge on the ground floor, kettle and mugs.
At reception there are cupboards with free toothbrush/hairbrush,vanity sets, plus nightshirts to borrow!
There was a bit of road noise for us, it is a busy road, but very close to Marutamachi metro station, very good for public transport such as buses and the Imperial Palace just a few steps away.
They kindly minded our luggae for us after check-out while we visited the Palace
Would definitely reccommend and would stay again

2025-11-08 via Tripadvisor
A
Alex partner
8
Pros:

Everything walking distance, a clean a quiet haven for us after a long day of exploring. Staff were wonderful and attentive and the cafe downstairs was a real plus.

2025-10-08 via Nuitee
D
Dylan partner
10
Pros:

Great hotel in Kyoto

2025-10-08 via Nuitee
M
Michael family_with_children
10
Pros:

Enjoyed our stay. Lounge areas are wonderful!

2025-10-06 via Nuitee
K
KAICHUN family
10
Pros:

Nice staffs, very clean room, good food and have laundry option

2025-10-02 via Nuitee
V
Vanessa family
10
Pros:

Rakuro Hotel in Kyoto
We loved the hotel concept of fawn. There are beautiful plants and beautiful atmosphere in the lobby and guest lounge, featuring herb water with ice for the guests. The room was nice but not too spacious for a larger family. It was equipped with a mini fridge and kettle. Windows brought light to the room but no views, so it felt somewhat enclosed. The bathroom was very spacious and nice, with a separate toilet stall. The toilet/bathing spaces are separate from the room itself but still private within an overall enclosure. The hotel is conveniently located near the train station, eateries and convenience stores and the staff is very helpful and friendly.

2025-09-28 via Nuitee
L
Lisa partner
10
Pros:

This hotel never disappoints. This is out second time staying here and every time we have a pleasant experience. The rooms are nice. The bus and subway are mins away. Many spots such as dt Kyoto, nishiki market, and the shopping arcades, are walkable. The lounge area is beautifully decorated and peaceful. The roof top patio gives a nice view of Kyoto.

2025-09-20 via Nuitee
C
Chantelle friends
10
Pros:

It feels like you are a local

2025-09-10 via Nuitee
T
tifanny
10
Pros:

Love my bedroom and it was wonderful stay! Great staff and location

2025-09-02 via Nuitee
L
Lisa
8
Unique Stay
Pros:

Tranquil and Zen atmosphere hotel with as much peace and relaxation. The price is definitely not work the stay as you are paying for an experience that you can get elsewhere for a much better price, but all cost is associate for the location and city, one I found as more hype than truth. However, the establishment is cleaner than most and the decor is elegant and relaxing. There is just a lot of little things about the room, amenities, and social rooms that can be done much better, especially for the price.

2025-08-31 via Nuitee
J
Jenny family
6
Pros:

While the staff was impeccably kind, professional, accommodating, and always helpful, there are a few things to be wary of before booking this hotel.

First off, the double rooms are VERY small for the price.

Secondly, the A/C was barely adequate for the outside temperatures, and couldn’t be adjusted any lower than 20C/ 68F— might not sound that bad on paper, but the air was very stagnant unless you used the very loud dehumidifier as a fan. Outside temps were 95F +, 70-90%humidity.

Lastly, and most irritating for a hotel of ANY kind in 2025, the WI-FI was terrible—very slow, and frequently would simply disappear. I had to use my eSIM data to check email, etc. and my partner had difficulty doing work from his computer. There is a lounge with good connectivity, but come on— It’s your vacation, you want privacy and comfort with your internet!

I will say, the location was as expected, convenient to the subway, konbini, a nice grocery store, and several restaurants. And again, the staff was excellent in every way, they were commendable!

2025-07-30 via Nuitee
G
Gracie partner
10
Pros:

We loved our stay at the Rakuro hotel in Kyoto. It is a beautiful space with lovely rooms and peaceful communal spaces. The lounge is a lovely place to sit for a while after a busy day in Kyoto. The staff is kind and helpful as well! We enjoyed breakfast one morning as well. While it was a bit pricey it was nice and filling.

2025-07-15 via Nuitee
A
ANTONIO family
10
Pros:

We love this hotel great service

2025-07-07 via Nuitee
M
Midian family
8
Pros:

Room was small and no dressers or closets to put away clothes. Hotel seems new and well maintained.

2025-07-03 via Nuitee
S
SINAVY
10
Pros:

We loved the relaxing guest lounge!

2025-06-23 via Nuitee
E
Eric family
6
Pros:

The best thing about this hotel is its location. It's right next to a train station, a convenience store, and a Sukiya, which was very practical. The room itself (room with bathroom) was also a positive—it was comfortable, and clean.
However, there were significant downsides. The hotel is on a busy, noisy street, and you can hear the traffic clearly from the dining area. The biggest letdown for us was the "free" breakfast. We stayed for five days, and the menu was exactly the same every single day. The choice was limited to three sandwiches, a small vegetable salad that was sometimes slimy, and a potato salad where the potatoes were still raw. The lukewarm corn soup didn't help. After two days, it became very repetitive.
We also found the atmosphere to be overly strict. You cannot sit in the dining area outside of meal times without ordering something; we were asked to move to the guest lounge almost immediately. Overall, while the room was good, the issues with breakfast and the rigid rules made our stay less enjoyable.

2025-06-11 via Nuitee
N
Novelty family
10
Pros:

Love the lounge area. Just across Kyoto Imperial Palace. Near public transports.

2025-06-08 via Nuitee
C
Cline family
10
Pros:

The hotel was so clean and the staff was super friendly and very helpful. The guest lounge was a very peaceful place to relax and unwind after a busy day. As a bonus the entire hotel smells amazing!

2025-05-20 via Nuitee
A
Arutyun partner
10
Pros:

Not much to do around the area. But hotel was beautiful and staff was extraordinary!

2025-05-20 via Nuitee
L
Leonard partner
10
Pros:

A great hotel in the perfect location.

Near the subway and a short walk to the Nikishi Market, it ticked all the boxes.

The staff were helpful and friendly

2025-05-20 via Nuitee