Tru By Hilton Lake Charles

Hotels
•
Tru by Hilton
8.9 (434 reviews)
1220 W. Prien Lake Rd. , Lake Charles , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Comfortable beds
Cons:
Noisy hallways
Issues with breakfast quality
Small room sizes

Categories

Cleanliness
8.4
Many reviews praised the cleanliness, although there was mention of hair and dirt in the shower.
Service
9.4
Staff were frequently described as friendly and helpful.
Location
9.4
The hotel's location was mentioned positively, being close to various attractions.
Room Quality
8.9
Rooms were comfortable but some complaints about size and noise were noted.
Amenities
8.9
The availability of breakfast and hot coffee was mentioned positively, though some amenities needed improvement.
Value for Money
8.4
Some reviewers felt the price was slightly high for what was offered.
Food and Beverage
8.4
Breakfast food quality was mixed, with some items not meeting expectations.
Overall Experience
9.4
Reviewers conveyed a generally positive experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:16

Property Description

Modern Comfort and Convenience

Located just minutes away from popular attractions, Tru By Hilton Lake Charles offers air-conditioned rooms with free WiFi and flat-screen TVs. Guests can enjoy the shared lounge, 24-hour front desk, and on-site business center with fax and photocopying services. The hotel's prime location near L'Auberge Casino and McNeese State University makes it a top choice for travelers.

Relaxing Amenities

Each room is equipped with a fridge and a private bathroom, ensuring a comfortable stay for every guest. The hotel's proximity to Lake Charles Civic Center and Bord Du Lac Park provides ample opportunities for leisure and entertainment.

Convenient Services

With an ATM, luggage storage, and a welcoming atmosphere, Tru By Hilton Lake Charles is the perfect destination for both business and leisure travelers. Book your stay now and experience the perfect blend of modern convenience and warm hospitality.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 434 reviews
Cleanliness: 8.4
Service: 9.4
Location: 9.4
Room Quality: 8.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 9.4
T
Tiffany • couple • us
10
2026-04-09 • via Nuitee
D
David • couple • us
10
2026-04-08 • via Nuitee
D
David • couple • us
10
2026-04-08 • via Nuitee
C
Catherine • extended_group • us
10
2026-04-06 • via Nuitee
K
Kevin • couple • us
9
2026-03-27 • via Nuitee
T
Thanh • couple • us
1
Pros:

Very bad.

2026-03-17 • via Nuitee
C
Catalina • family_with_children • us
10
2026-03-15 • via Nuitee
E
Efren • extended_group • us
10
2026-03-15 • via Nuitee
T
Tracy • couple • us
10
Very nice and clean facility
Pros:

Clean and friendly staff

Cons:

Running on top of the room

2026-03-03 • via Nuitee
Q
quinkesha • couple • us
10
Pros:

The modern decor, location, cleanliness

Cons:

Nothing, everything was perfect

2026-03-02 • via Nuitee
L
Luxemburg • couple • us
10
amazing very clean nice workers
Pros:

everything

Cons:

n/a

2026-02-25 • via Nuitee
C
Carrie • couple • us
5
Probably won't stay at this location again. There are better options nearby,
Pros:

The location is central to all the places we wanted to visit, the price was reasonable and the night manager was kind. Lots of places to hang things (because they took away all the drawers. :-( )

Cons:

The bed was ridiculously hard and the pillows weirdly small - not even standard size pillows on this king bed. Looked like throw pillows. The thermostat was difficult to manage so the temp of the room was never quite right - you had the choice of freezing air, scalding air or no air at all. The breakfast buffet was so gross we ended up going out to eat both days of our stay, negating the point of a breakfast included option. The building is unlevel so the shower door kept opening during shower and my toiletries kept rolling off the sink counter.

2026-02-25 • via Nuitee
C
CHANCE • family_with_children • us
10
Cons:

wished the beds were a little bigger

2026-02-23 • via Nuitee
B
Brandolyn • couple • us
6
Hotel was alright decent breakfast need to have bigger rooms.
Pros:

The hotel workers were very nice and friendly. Breakfast was alright had a better selection than the other hotel I stayed at before around the same area.

Cons:

I room was very small. Thank goodness we were only there for a day. There was no closet just some hooks. I didn’t like that fact I couldn’t get a receipt when I checked out.

2026-01-19 • via Nuitee
K
Kimberly • family_with_children • us
9
Great stay
Pros:

Courteous staff clean rooms

2026-01-19 • via Nuitee
A
Antonio • couple • us
8
Pros:

Hotel was nice and it’s in a great location.

2026-01-19 • via Nuitee
D
Donald • solo_traveller • us
9
Pros:

Breakfast was cold and frozen microwaved.

Cons:

My room was next to the elevator lobby and noisy.

2026-01-19 • via Nuitee
T
Tammy • solo_traveller • us
10
really enjoyed the atmosphere, everyone was great
Pros:

the breakfast was fine, maybe some raisins or more for the oatmeal.

2025-12-30 • via Nuitee
D
Dawn • couple • us
10
Pros:

This is the best experience I have had in several years.

2025-12-29 • via Nuitee
S
Sky • couple • us
9
My stay was amazing, very simple and refreshing.
Pros:

Very comfortable and clean. Only issue I had was little kids running around all night down my hallway but I can’t blame the hotel for that. Really loved the little store in the lobby to grab drinks and snacks.

Cons:

Nothing, everything was great.

2025-12-09 • via Nuitee