Hampton Inn & Suites Phoenix Downtown

Hotels
•
Hampton Inn
9 (1213 reviews)
77 E Polk St , Phoenix , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great breakfast
Helpful staff
Cons:
High parking fee
Room amenities lacking

Categories

Cleanliness
8.95
The hotel was noted as clean, with some guests having minor complaints about room details.
Service
9.99
Guests praised the staff for their helpfulness and outstanding customer service.
Location
9.96
The hotel is conveniently located near attractions, although some guests found it slightly out of the way.
Room Quality
8.41
Rooms were generally comfortable, with complaints regarding noise and missing amenities.
Amenities
7.94
Some amenities were lacking, such as a microwave and a functioning refrigerator.
Value for Money
8.9
The pricing was questioned due to additional fees like parking and lack of included food options.
Food and Beverage
8.45
Breakfast received positive feedback, but other food options were criticized.
Overall Experience
9.42
Overall a positive experience but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:58

Property Description

Modern Accommodation with Prime Location
Located in the heart of Phoenix, Hampton Inn & Suites Phoenix Downtown offers a convenient stay just steps away from Copper Square and the Phoenix Convention Center. The 3-star hotel boasts a fitness centre, private parking, and a restaurant for guests to enjoy.

Comfortable Rooms with Essential Amenities
Each unit at Hampton Inn & Suites features air conditioning, a flat-screen TV, and a coffee machine. Guests can start their day with a buffet breakfast and unwind in well-equipped rooms with free WiFi and a desk.

Convenient Facilities and Nearby Attractions
Whether guests prefer outdoor activities like hiking or exploring city landmarks, this hotel caters to all. With a business centre, bar, and proximity to Arizona State University, Hampton Inn & Suites Phoenix Downtown ensures a memorable stay.

Book your stay now at Hampton Inn & Suites Phoenix Downtown for a delightful Phoenix experience!

Important information:

When traveling with pets, please note that is a One-time fee $75 for stays 1-5 nights and $125 for 6+ nights.

We have valet parking for $42/evening. Self-parking yards are $1.50/hour, max of 2 hours. Can renew via app. Yards are free 10p-8a. Self-park garage at 1st and Van Buren, one block south of the hotel. It is $28 for 24 hours.

A fee of up to 300 USD will be assessed for smoking any substance in a nonsmoking room. Our rooms are equipped with smoke-sensitive sensors that detect smoke from marijuana, vapes, tobacco, e-cigarets, or any other form of combustible smoke. Please ask the Front Desk for locations of designated outdoor smoking areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

9
Based on 1213 reviews
Cleanliness: 8.95
Service: 9.99
Location: 9.96
Room Quality: 8.41
Amenities: 7.94
Value for Money: 8.9
Food and Beverage: 8.45
Overall Experience: 9.42
E
Ezekiel • couple • us
10
Pros:

Great price, great service, staff is so helpful & attentive will always stay here when coming to phoenix

2026-06-12 • via Nuitee
J
Joelle • extended_group • fr
9
Pros:

Classique

Cons:

Le bruit de la climatisation extérieure la nuit

2026-06-10 • via Nuitee
D
Delma • extended_group • us
8
2026-06-09 • via Nuitee
E
Eimhjellen • couple • no
9
Alt man trenger, frokost inkludert og hyggelig betjening
Pros:

Det var sentralt, rent og fint, store rom, hyggelig betjening, god frokost inkludert, gratis vannflasker i resepsjonen og bra treningsrom.

Cons:

Litt irriterende at det kun var én heis som fungerte de første dagene, men heis nr. 2 ble reparert i løpet av oppholdet og den tredje forsøkt reparert. Bråkete AC-anlegg og for kaldt på rommet, men det var bare å slå anlegget av, så fikk jeg sove.

2026-06-01 • via Nuitee
K
Kelsey • solo_traveller • us
10
Pros:

Friendly and helpful staff. Clean rooms and common areas. Great breakfast. Bed was ok, had better.

2026-05-31 • via Nuitee
G
Gaurett • extended_group • us
8
Pros:

The staff returned my AirPods that were left behind in my room

Cons:

There was construction noise early morning next to hotel
The rooms are large, clean with comfortable beds.

2026-05-29 • via Nuitee
S
Selena • solo_traveller • us
10
Pros:

I liked that breakfast was included in the stay. Staff was very nice and room was clean. Everyone was nice.

Cons:

I didn’t like that I had to pay for parking.

2026-05-29 • via Nuitee
R
Richard • solo_traveller • fr
9
Pros:

Good sized room, big breakfast

Cons:

Fridge was very loud

2026-05-28 • via Nuitee
A
Alia • couple • gb
8
Worth money spent
Pros:

Location, breakfast was very good as well.

Cons:

None.

2026-05-17 • via Nuitee
L
Liana • solo_traveller • us
10
Pros:

Great location and the rooms were nice. The hotel was clean and the staff hospitable. The breakfast was also very good!

Cons:

Parking was challenging

2026-05-14 • via Nuitee
E
Edward • solo_traveller • us
10
Pros:

The breakfast was excellent. Good variety to choose from.

Cons:

I can not think of anything that could make my stay any more enjoyable.

2026-05-12 • via Nuitee
P
Pedro • solo_traveller • us
10
2026-05-11 • via Nuitee
J
Jessica • family_with_children • us
1
Cons:

Que no tiene parking y tienes que dejar tu carro en la calle y pagar x hora

2026-05-10 • via Nuitee
L
Li-Wei • solo_traveller • tw
10
地點很好，房間舒適，早餐豐盛！
Pros:

房間很乾淨很舒適

Cons:

浴室蓮蓬頭固定在牆上無法拿下來洗澡不方便

2026-05-10 • via Nuitee
J
JOHN • couple • us
10
In and out of Phoenix for a music show. Best location ever!
Pros:

Great bed, linens and fabulous pillows! All was spotless. Staff was helpful. Bar pizza was good and convenient. Breakfast was amazing. We decided to pay extra for the location close to music show. Easy in and out of downtown location saved time.

Cons:

We like to self-park, but there was a close by structure so we parked a block away and hauled our bags over. That will be a consideration next time.

2026-05-09 • via Nuitee
S
Shantice • extended_group • us
10
We had a wonderful stay and would definitely visit again.
Pros:

We really enjoyed our stay. The location was excellent, and the breakfast was very good with a nice variety of choices offered each day. The front desk staff was wonderful, especially Monica. She was extremely helpful and provided great suggestions for dining options and local activities to enjoy during our visit.

Cons:

Everything was great during our visit, and we had no complaints at all.

2026-05-08 • via Nuitee
E
Elida • solo_traveller • us
7
Pros:

Location was perfect .staff was very helpful

Cons:

Bed felt like was sleeping cardboard. Breakfast was good. Although no scrambled eggs

2026-05-07 • via Nuitee
J
Josue • couple • us
10
2026-05-04 • via Nuitee
J
Jameka • solo_traveller • us
8
Pros:

The cleanliness of the facility, the comfort of the bed and the breakfast.

Cons:

No free parking for the hotel.

2026-05-03 • via Nuitee
B
Barbara • couple • us
8
Great location but abusing parking prices due to their location is not a cool thing
Pros:

Close to lots of restaurants and businesses in the downtown area

Cons:

You have to valet your car and it was horrible and beyond crazy priced.

2026-05-02 • via Nuitee