Hampton Inn & Suites Phoenix Downtown

Hotels
•
Hampton Inn
9 (1165 reviews)
77 E Polk St , Phoenix , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast
Helpful staff
Cons:
High parking fee
Room amenities lacking

Categories

Cleanliness
8.95
The hotel was noted as clean, with some guests having minor complaints about room details.
Service
9.99
Guests praised the staff for their helpfulness and outstanding customer service.
Location
9.96
The hotel is conveniently located near attractions, although some guests found it slightly out of the way.
Room Quality
8.41
Rooms were generally comfortable, with complaints regarding noise and missing amenities.
Amenities
7.94
Some amenities were lacking, such as a microwave and a functioning refrigerator.
Value for Money
8.9
The pricing was questioned due to additional fees like parking and lack of included food options.
Food and Beverage
8.45
Breakfast received positive feedback, but other food options were criticized.
Overall Experience
9.42
Overall a positive experience but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:58

Property Description

Modern Accommodation with Prime Location
Located in the heart of Phoenix, Hampton Inn & Suites Phoenix Downtown offers a convenient stay just steps away from Copper Square and the Phoenix Convention Center. The 3-star hotel boasts a fitness centre, private parking, and a restaurant for guests to enjoy.

Comfortable Rooms with Essential Amenities
Each unit at Hampton Inn & Suites features air conditioning, a flat-screen TV, and a coffee machine. Guests can start their day with a buffet breakfast and unwind in well-equipped rooms with free WiFi and a desk.

Convenient Facilities and Nearby Attractions
Whether guests prefer outdoor activities like hiking or exploring city landmarks, this hotel caters to all. With a business centre, bar, and proximity to Arizona State University, Hampton Inn & Suites Phoenix Downtown ensures a memorable stay.

Book your stay now at Hampton Inn & Suites Phoenix Downtown for a delightful Phoenix experience!

Important information:

When traveling with pets, please note that is a One-time fee $75 for stays 1-5 nights and $125 for 6+ nights.

We have valet parking for $42/evening. Self-parking yards are $1.50/hour, max of 2 hours. Can renew via app. Yards are free 10p-8a. Self-park garage at 1st and Van Buren, one block south of the hotel. It is $28 for 24 hours.

A fee of up to 300 USD will be assessed for smoking any substance in a nonsmoking room. Our rooms are equipped with smoke-sensitive sensors that detect smoke from marijuana, vapes, tobacco, e-cigarets, or any other form of combustible smoke. Please ask the Front Desk for locations of designated outdoor smoking areas.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 42 per day.

Location

Guest Reviews

9
Based on 1165 reviews
Cleanliness: 8.95
Service: 9.99
Location: 9.96
Room Quality: 8.41
Amenities: 7.94
Value for Money: 8.9
Food and Beverage: 8.45
Overall Experience: 9.42
B
Barbara • couple • us
8
Great location but abusing parking prices due to their location is not a cool thing
Pros:

Close to lots of restaurants and businesses in the downtown area

Cons:

You have to valet your car and it was horrible and beyond crazy priced.

2026-05-02 • via Nuitee
K
Kotio • couple • us
9
Pros:

The management team was so responsive during our stayed.

2026-05-01 • via Nuitee
F
Fernando • couple • us
10
Our stay at the Hampton was great and comfortable
Pros:

Location

Cons:

No parking

2026-04-29 • via Nuitee
S
stefan • solo_traveller • mx
9
Pros:

The place is very nice. The room was very comfortabel. Staff were super nice. The breakfast was good. The Location is very good.

2026-04-28 • via Nuitee
A
Amy • couple • us
10
2026-04-26 • via Nuitee
S
Shelby • solo_traveller • us
10
Great stay
Pros:

Very clean, very good location.

2026-04-23 • via Nuitee
M
Margaret • couple • us
10
The staff was so accommodating throughout the stay . They were always smiling and ready to help .
Pros:

We flew in and arrived early morning and we were so pleased that we were able to get into our room . We were able to rest and even eat breakfast. We were greeted with a cold bottle of water . The breakfast was high quality and varied each day.

Cons:

Nothing .

2026-04-19 • via Nuitee
M
Monic Bedolla • extended_group • us
10
Pros:

I like the spacious rooms and how welcoming the staff was ! Great location if you want to walk to the shops and restaurants .

Cons:

Paying for parking, but I love the valet parking! The valet staff absolutely amazing.

2026-04-17 • via Nuitee
Y
Yvonne • solo_traveller • us
10
Pros:

Pleasant staff

2026-04-14 • via Nuitee
S
SANDRA • solo_traveller • us
10
Great place, nice and comfortable.
Pros:

Location and clean!

Cons:

Parking fees!!

2026-04-11 • via Nuitee
S
Steven • extended_group • us
10
Pros:

Everything!

2026-04-06 • via Nuitee
J
Jonathan • couple • us
10
Pros:

Excellent and very clean

Cons:

None

2026-04-05 • via Nuitee
Y
Yifei • couple • us
8
2026-04-02 • via Nuitee
E
Eduardo • couple • br
10
2026-03-27 • via Nuitee
D
Douglas • extended_group • au
10
Clean & comfortable hotel close to PHX Arena
Pros:

Great variety & quality of breakfast options - exceeded my expectations. Also enjoyed the variety of sauces & condiments offered at breakfast.
Great location - comfortable beds + pillows, rooms and hotel was clean like new.
Helpful and attentive staff.

Cons:

Parking options were limited so we used the valet.
We had an issue with the shower tap dripping after using it, but managed to fix it ourselves (it needed an abnormal level of force to ensure the taps was off all the way).

2026-03-21 • via Nuitee
A
Anita • family_with_children • us
10
Satisfy
Pros:

Love it access to everything

Cons:

Clean comfortable and quiet

2026-03-20 • via Nuitee
W
William • extended_group • us
10
Pros:

Breakfast was good, staff was friendly and helpful, and room and hotel were clean.

Cons:

No lock on bathroom but not big deal.

2026-03-18 • via Nuitee
E
Ezekiel • couple • us
10
Great price & staff was so nice & helpful
Pros:

The price, staff, & hotel facilities

Cons:

The valet parking is inconvenient

2026-03-18 • via Nuitee
A
Al Portugal • extended_group • us
9
Pros:

Location and cleanliness.

Cons:

No Parking

2026-03-16 • via Nuitee
A
Arturo • extended_group • us
9
Sink sucked
Pros:

Rooms, room size and shower where good.

Cons:

The sink faucet location on the side. Made it difficult to wash hands, due to the location your hands would hit the sink. It was in the way.

2026-03-16 • via Nuitee