Tru By Hilton Charlotte Ayrsley

Hotels
•
Tru by Hilton
8.6 (1253 reviews)
9233 Kings Parade Boulevard , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Unclean rooms
Hard beds
Inconsistent service

Categories

Cleanliness
7.79
Mixed sentiments, with some complaints about dirtiness and cleanliness issues.
Service
9.26
Generally positive service experiences, though there were some negative interactions noted.
Location
9.3
Location received consistently positive mentions and was described as great.
Room Quality
7.75
Rooms had both positive mentions but also complaints regarding comfort issues.
Amenities
8.78
Amenities were described as fun and accommodating, generally positive.
Value for Money
8.74
Most reviews point to good value for the price paid.
Food and Beverage
8.29
Food quality varied, with some guests finding it average, but others enjoyed the breakfast.
Overall Experience
8.86
Overall mixed with positive experiences outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:44

Property Description

Modern Accommodations
Tru By Hilton Charlotte Ayrsley, conveniently located near Carowinds Amusement Park, offers modern 3-star rooms with free WiFi and flat-screen TVs.

Exceptional Service
The hotel provides attentive staff ready to assist guests with any needs, ensuring a comfortable stay.

Convenient Location
Situated near popular attractions like Billy Graham Library and SouthPark Mall, and just 8 km from Charlotte Douglas International Airport, Tru By Hilton Charlotte Ayrsley is the perfect choice for your next visit to Charlotte.

Book your stay now at Tru By Hilton Charlotte Ayrsley for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1253 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
A
Angela • solo_traveller • us
9
2026-06-19 • via Nuitee
Q
Quintin • couple • us
10
2026-06-18 • via Nuitee
R
Rita • couple • us
8
2026-06-17 • via Nuitee
W
William • couple • us
10
Pros:

Everything

2026-06-16 • via Nuitee
J
Jean • couple • us
6
I wouldn’t return
Pros:

The location

Cons:

Thin walls… the guest above us were very loud

2026-06-16 • via Nuitee
L
Lisseth • couple • us
10
Pros:

Their breakfast was delicious, and the property was spotless and tidy.

2026-06-16 • via Nuitee
S
Sylvia • couple • us
10
2026-06-14 • via Nuitee
E
Eason • couple • us
8
It was great.
Pros:

It was clean. The breakfast was good. The staff was friendly and helpful.

Cons:

I wish the room had a little more storage space for clothes.

2026-06-11 • via Nuitee
K
Karen • family_with_children • us
10
Friendly staff, clean, good location
Pros:

Easy to locate. Clean, friendly staff.

Cons:

NA

2026-06-10 • via Nuitee
J
Jeffrey • solo_traveller • us
10
2026-06-09 • via Nuitee
M
Marina • family_with_children • us
8
2026-06-08 • via Nuitee
L
Lorena • solo_traveller • us
9
2026-06-08 • via Nuitee
T
Tiffany • solo_traveller • us
8
2026-06-07 • via Nuitee
Q
Quincy • couple • us
10
Pros:

Nice and everything was in close range from the hotel.

2026-06-07 • via Nuitee
G
Gatis • solo_traveller • lv
10
Pros:

Sagaidīja jautra administratore, kura stāstīja joku, kuru nesapratām, bet kopā jautri pasmējāmies. Viss tīrs un ērts. Blakus ļoti laba meksikāņu kafejnīca.

Cons:

Nav baseina

2026-06-07 • via Nuitee
M
Miguel • solo_traveller • us
8
Absolutely loved it!
Pros:

Excellent staff, decor, and ambiance. Truly enjoyed ourselves.

Cons:

Location, Decor, and The ambiance to allow a gathering instead of guests being isolated in the rooms! Nice!

2026-06-05 • via Nuitee
A
Ashia • couple • us
7
Good stay.
Pros:

Nice place, nice staff, clean

Cons:

No microwaves, small bathrooms

2026-06-05 • via Nuitee
L
lzw365 • solo_traveller • us
9
2026-06-05 • via Nuitee
Q
Quincy • couple • us
8
2026-06-05 • via Nuitee
S
Sellers • solo_traveller • us
10
2026-06-03 • via Nuitee