Tru By Hilton Charlotte Ayrsley

Hotels
•
Tru by Hilton
8.6 (1355 reviews)
9233 Kings Parade Boulevard , Charlotte , US
+1 704-499-9010

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Unclean rooms
Hard beds
Inconsistent service

Categories

Cleanliness
7.79
Mixed sentiments, with some complaints about dirtiness and cleanliness issues.
Service
9.26
Generally positive service experiences, though there were some negative interactions noted.
Location
9.3
Location received consistently positive mentions and was described as great.
Room Quality
7.75
Rooms had both positive mentions but also complaints regarding comfort issues.
Amenities
8.78
Amenities were described as fun and accommodating, generally positive.
Value for Money
8.74
Most reviews point to good value for the price paid.
Food and Beverage
8.29
Food quality varied, with some guests finding it average, but others enjoyed the breakfast.
Overall Experience
8.86
Overall mixed with positive experiences outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:44

Property Description

Modern Accommodations
Tru By Hilton Charlotte Ayrsley, conveniently located near Carowinds Amusement Park, offers modern 3-star rooms with free WiFi and flat-screen TVs.

Exceptional Service
The hotel provides attentive staff ready to assist guests with any needs, ensuring a comfortable stay.

Convenient Location
Situated near popular attractions like Billy Graham Library and SouthPark Mall, and just 8 km from Charlotte Douglas International Airport, Tru By Hilton Charlotte Ayrsley is the perfect choice for your next visit to Charlotte.

Book your stay now at Tru By Hilton Charlotte Ayrsley for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Location

Guest Reviews

8.6
Based on 1355 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
J
Jack • couple • us
10
Exceptional location
Pros:

Great variety of dining options within walking distance.

2026-10-12 • via Nuitee
L
Lashea • couple • us
8
Stay was great and close by everything, tv channels need upgrading. Only con.
Pros:

Nice staff

Cons:

No premium channels

2026-10-11 • via Nuitee
K
kenitra • couple • us
6
Pros:

Breakfast included ; clean and neat

Cons:

No microwave in bedroom

2026-10-10 • via Nuitee
F
Félix • solo_traveller • fr
9
2026-10-09 • via Nuitee
T
Terry • extended_group • us
9
2026-10-08 • via Nuitee
I
Isaiah • solo_traveller • us
8
Pros:

The decor was nice.

Cons:

As a first timer. I wasn't pleased with comfort of the bed. It needed a coffee machine in the room.

2026-10-08 • via Nuitee
Q
Quentin • solo_traveller • us
7
2026-10-07 • via Nuitee
T
Terrance • couple • us
8
Good
Pros:

Breakfast was good

Cons:

Nothing

2026-09-17 • via Nuitee
A
Andre • couple • us
10
Was in a great place overall
Pros:

Clean and friendly

Cons:

More towels but other than that great

2026-09-14 • via Nuitee
T
Tamikyo • solo_traveller • us
10
2026-09-14 • via Nuitee
C
Cassandra • couple • us
8
Very nice hotel very clean but needs help with car breaking
Pros:

I like that the property was clean

Cons:

Someone broke into 5 cars overnight. Property needs cameras installed

2026-09-13 • via Nuitee
B
Byrd • solo_traveller • us
8
Pros:

All staff was very pleasant.

Cons:

No trash bags in the trash cans.

2026-09-13 • via Nuitee
V
Veronika • couple • us
7
2026-09-11 • via Nuitee
H
Hunter • couple • us
9
2026-09-10 • via Nuitee
P
Patricia • couple • us
10
2026-09-10 • via Nuitee
G
Giuseppe • family_with_children • us
9
Great stay!
Pros:

The front desk was super nice and the whole facility.

Cons:

Missing a pool..

2026-09-10 • via Nuitee
J
Joan • family_with_children • us
10
Great place with friendly faces, would stay again every time I’m in town
Pros:

Friendly staff and very accommodating. The amenities were great as well, I loved that there’s a pool table and board games!

Cons:

Nothing to dislike, my families’ experience was excellent

2026-09-08 • via Nuitee
R
Rayla • family_with_children • us
10
Cons:

All the amenities were great!

2026-09-07 • via Nuitee
N
Nellrena • couple • us
10
2026-09-07 • via Nuitee
W
William • couple • us
10
2026-09-06 • via Nuitee