Tru By Hilton Charlotte Ayrsley

Hotels
•
Tru by Hilton
8.6 (1142 reviews)
9233 Kings Parade Boulevard , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Unclean rooms
Hard beds
Inconsistent service

Categories

Cleanliness
7.79
Mixed sentiments, with some complaints about dirtiness and cleanliness issues.
Service
9.26
Generally positive service experiences, though there were some negative interactions noted.
Location
9.3
Location received consistently positive mentions and was described as great.
Room Quality
7.75
Rooms had both positive mentions but also complaints regarding comfort issues.
Amenities
8.78
Amenities were described as fun and accommodating, generally positive.
Value for Money
8.74
Most reviews point to good value for the price paid.
Food and Beverage
8.29
Food quality varied, with some guests finding it average, but others enjoyed the breakfast.
Overall Experience
8.86
Overall mixed with positive experiences outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:44

Property Description

Modern Accommodations
Tru By Hilton Charlotte Ayrsley, conveniently located near Carowinds Amusement Park, offers modern 3-star rooms with free WiFi and flat-screen TVs.

Exceptional Service
The hotel provides attentive staff ready to assist guests with any needs, ensuring a comfortable stay.

Convenient Location
Situated near popular attractions like Billy Graham Library and SouthPark Mall, and just 8 km from Charlotte Douglas International Airport, Tru By Hilton Charlotte Ayrsley is the perfect choice for your next visit to Charlotte.

Book your stay now at Tru By Hilton Charlotte Ayrsley for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1142 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
E
Ethel • family_with_children • us
10
Pros:

Wounderful area had everything i was looking for

Cons:

Anything

2026-03-27 • via Nuitee
C
Causey • family_with_children • us
10
Pros:

The breakfast was great and facilities was very clean

Cons:

The only thing is in the room, if someone in the other room went out you could hear the door slam really loud

2026-03-27 • via Nuitee
B
Bernie • solo_traveller • us
8
Cons:

Rooms small

2026-03-27 • via Nuitee
S
Septavious • solo_traveller • us
7
Ok stay
Pros:

Bed slept good

Cons:

Breakfast sucked, no microwave and couldn’t use fire stick

2026-03-27 • via Nuitee
C
Camille • family_with_children • us
10
Pros:

Everything!! Exceeded all my expectations!

Cons:

Nothing

2026-03-24 • via Nuitee
K
Karah • couple • us
10
2026-03-22 • via Nuitee
B
blake • couple • us
10
2026-03-21 • via Nuitee
T
Terry • family_with_children • us
10
My stay was good.
Pros:

Kendra was Keisha were excellent, these ladies work the front desk and they greet with a smile. Their customer service and attention to details exceptional.

Cons:

The breakfast could have been better.

2026-03-21 • via Nuitee
M
Malik • solo_traveller • us
10
2026-03-20 • via Nuitee
N
Nonnie • couple • us
6
2026-03-19 • via Nuitee
K
Kesie • couple • us
10
Excellent
Pros:

Very BEAUTIFUL

Cons:

I didn't dislike

2026-03-16 • via Nuitee
S
Starneisha • couple • us
10
2026-03-16 • via Nuitee
L
Latoya • couple • us
9
Pros:

It was safe clean nice place walking distance to many things to eat and kinda central to everything we love it will be back

Cons:

The breakfast could've been better we didn't eat it wasnt appealing and there was no microwave in the room.

2026-03-15 • via Nuitee
J
Jimmy • couple • us
10
All expectations were exceeded beyond our wildest dreams
Pros:

Breakfast was awesome and the location was perfect

Cons:

Nothing was bad

2026-03-15 • via Nuitee
C
Crystal • couple • us
10
2026-03-13 • via Nuitee
R
Reuben • couple • us
10
Pros:

Good location, Clean Facility , and priced right. Stay there several times a year and is very consistent.

Cons:

N/A

2026-03-09 • via Nuitee
D
Dominique • couple • us
10
Will definitely be my go to hotel when visiting Charlotte
Pros:

The location.

Cons:

The hair dryer had a thick layer gunk and dried hair on it. I normally bring my own and now I will continue to do so because you can’t assume they will be clean

2026-03-09 • via Nuitee
M
Martisha • solo_traveller • us
7
2026-03-09 • via Nuitee
L
lamarro • extended_group • us
9
Pros:

It was a nice location

2026-03-09 • via Nuitee
L
larhonda • extended_group • us
10
2026-03-08 • via Nuitee