Tru By Hilton Charlotte Ayrsley

Hotels
•
Tru by Hilton
8.6 (1104 reviews)
9233 Kings Parade Boulevard , Charlotte , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Unclean rooms
Hard beds
Inconsistent service

Categories

Cleanliness
7.79
Mixed sentiments, with some complaints about dirtiness and cleanliness issues.
Service
9.26
Generally positive service experiences, though there were some negative interactions noted.
Location
9.3
Location received consistently positive mentions and was described as great.
Room Quality
7.75
Rooms had both positive mentions but also complaints regarding comfort issues.
Amenities
8.78
Amenities were described as fun and accommodating, generally positive.
Value for Money
8.74
Most reviews point to good value for the price paid.
Food and Beverage
8.29
Food quality varied, with some guests finding it average, but others enjoyed the breakfast.
Overall Experience
8.86
Overall mixed with positive experiences outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:44

Property Description

Modern Accommodations
Tru By Hilton Charlotte Ayrsley, conveniently located near Carowinds Amusement Park, offers modern 3-star rooms with free WiFi and flat-screen TVs.

Exceptional Service
The hotel provides attentive staff ready to assist guests with any needs, ensuring a comfortable stay.

Convenient Location
Situated near popular attractions like Billy Graham Library and SouthPark Mall, and just 8 km from Charlotte Douglas International Airport, Tru By Hilton Charlotte Ayrsley is the perfect choice for your next visit to Charlotte.

Book your stay now at Tru By Hilton Charlotte Ayrsley for a memorable and hassle-free experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1104 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 7.75
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.86
C
Cristina • couple • us
10
2026-03-07 • via Nuitee
V
Volkan • couple • us
10
2026-03-06 • via Nuitee
H
Holland • solo_traveller • us
6
2026-03-06 • via Nuitee
V
Viljam • couple • ee
6
Pros:

Asukoht ja hommikusöök oli hea.

Cons:

Müra peale öörahu teiste külastajate poolt, mis segas magamist. Peamine pettumus, et peale külastust korduvalt esitatud küsimustele hotell ei vasta. Masendav suhtumine...

2026-03-03 • via Nuitee
E
ERICA • couple • us
10
Will stay again
Pros:

Location, cleanliness

Cons:

Heard traffic all night due to room close to highway.

2026-03-03 • via Nuitee
B
Bell • couple • us
10
2026-03-02 • via Nuitee
A
Akalah • couple • us
10
2026-03-02 • via Nuitee
C
Claude • couple • fr
9
2026-03-02 • via Nuitee
K
Kelawn • couple • us
10
2026-03-02 • via Nuitee
A
Andrea • couple • us
9
2026-02-28 • via Nuitee
C
Cassandra • couple • us
10
2026-02-27 • via Nuitee
C
Candice • couple • us
10
2026-02-26 • via Nuitee
S
Shemika • couple • us
7
It was ok
Pros:

The location was great

Cons:

When booked it said there was a microwave, it didn’t say that it was on the lobby. Also it said there was a $35 hold but when checking in it was per day

2026-02-26 • via Nuitee
J
Jolanta • family_with_children • us
8
2026-02-24 • via Nuitee
S
Samara • family_with_children • us
10
Excellent
Pros:

Very clean, great location, friendly staff.
I would definitely stay here again.

2026-02-24 • via Nuitee
C
Chris • couple • ca
10
Great value, comfortable stay.
Pros:

The hotel was in a great location, close to the loop and interstate, as well as shopping centres. The amenities were perfect for a simple hotel stay. Not extravagant, but great value.

Cons:

The parking lot spots were a little tight.

2026-02-23 • via Nuitee
A
Aubrey • couple • us
7
Great place for a short stay or layover.
Pros:

Tru by Hilton gives you a clean, comfortable, basic stay. The staff at this particular location were great, very friendly and cordial. The free breakfast is a perk if you don’t want to go out. The bed was comfortable, bathroom bright, clean, water temp and pressure optimal. There is no closet space, just hangers, so it’s not equipped for lengthy stays. Room is big enough for solo traveler or couple. It includes a descent sized tv and mini fridge with a small desk and chair. This particular location is great because it’s surrounded by bars, restaurants, and even a movie theater in walking distance. Unfortunately it was an ice storm when we went, so we could not take advantage, but I would try this spot in better weather conditions.

Cons:

Not much, I knew what to expect.

2026-02-23 • via Nuitee
L
Lisa • solo_traveller • us
8
Pros:

Location. Close to airport and downtown.

Cons:

TV was difficult to use. No channel listing and remote was not easy to use. I ended up watching what I wanted on my tablet.

2026-02-23 • via Nuitee
B
Briana • solo_traveller • us
10
10 out of 10, must come again!!
Pros:

The location is absolutely beautiful, friendly staff, comfy beds. There's nothing bad I could say.

2026-02-23 • via Nuitee
F
Felisa • family_with_children • us
10
2026-02-23 • via Nuitee