Tru By Hilton Little Rock West

Hotels
•
Tru by Hilton
8.8 (360 reviews)
11320 Bass Pro Parkway , Little Rock , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Comfortable room
Excellent staff
Cons:
Dirty linens
Crummy breakfast

Categories

Cleanliness
8.09
Room wasn’t very clean; blood and hair found.
Service
9.56
Staff was excellent and treated everyone like family.
Location
9.1
Good location for accessing the freeway and nearby attractions.
Room Quality
8.55
The room was nice and comfortable, although some found it small for the price.
Amenities
9.38
The hotel had a crisp clean layout with good services.
Value for Money
9.04
Decent price for a stay, though some felt it was a bit high for the quality.
Food and Beverage
7.59
Breakfast was crummy; did not meet expectations.
Overall Experience
9.06
Mixed experiences with several positives but critical cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:44

Property Description

Modern and Convenient Accommodation
Tru By Hilton Little Rock West offers a comfortable stay just 18 km from Little Rock Zoo. The air-conditioned rooms feature free WiFi, a 24-hour front desk, and essential amenities for a relaxing visit.

Well-Equipped Rooms
Each room at the hotel is equipped with a desk, flat-screen TV, private bathroom, and cozy bed linens. Guests will also appreciate the convenience of having a fridge in their room for storing snacks and beverages.

Nearby Attractions
Conveniently located, the hotel is close to popular attractions such as MacArthur Park and Historic Arkansas Museum. Explore the city with ease and return to a welcoming and modern accommodation.

Book now for a delightful stay at Tru By Hilton Little Rock West.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 360 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.1
Room Quality: 8.55
Amenities: 9.38
Value for Money: 9.04
Food and Beverage: 7.59
Overall Experience: 9.06
C
Cesar Arnoldo • couple • us
10
Fue agradable
Pros:

Muy amables

Cons:

La cortina no abria, pedimos ayuda y nunca la llegaron a reparar

2026-01-29 • via Nuitee
K
Kevin • couple • us
8
2026-01-19 • via Nuitee
P
Phillip • family_with_children • us
9
Very comfortable and clean
Pros:

n/a

Cons:

n/a

2026-01-19 • via Nuitee
T
Thomas • couple • us
9
2026-01-19 • via Nuitee
G
Gloria • couple • us
8
Was happy with the stay, just could of been better
Pros:

Location was good, room smelled like new. Room was clean, bed was good.

Cons:

Breakfast was only so so. Shower leaked all over the floor. Hotel didn’t have the standards that we had at the Tru Hotel as the one we stayed in Asheville Va.

2026-01-19 • via Nuitee
C
Christiana • family_with_children • us
10
2026-01-11 • via Nuitee
W
Wayne • couple • gb
7
2025-12-23 • via Nuitee
S
Starla • couple • us
10
2025-12-13 • via Nuitee
P
Phyllis • couple • us
10
Very nice room and comfortable evening.
Pros:

Our room was great. Had plugs for cell phones and tablets. I liked the window shades. Much better than curtains. Our bed was very nice and comfortable. I enjoyed our room being cheerful. Very nice breakfast also.

Cons:

I was surprised about the WiFi they offered. To get it at no cost, you filled out a lot of personal information. If you choose not to fill out the form and still want WiFi, you are charged $4.99.

2025-12-06 • via Nuitee
D
David • couple • us
7
We have stayed at Tru before and was very pleased. This time our room could have been cleaned better
Pros:

Location

Cons:

Room wasn’t very clean. Blood on the comforter, long black hair on the sheets, and the bathroom sink was dirty.

2025-12-01 • via Nuitee
A
Antoinette • couple • us
10
2025-11-26 • via Nuitee
A
Allison • couple • us
10
2025-11-11 • via Nuitee
C
Craig • couple • us
10
2025-11-10 • via Nuitee
D
David • family_with_children • us
3
Miserable!
Cons:

Toilet plugged up and they didn't have anyone to fix it or even a plunger in the hotel! What hotel doesn't even own a plunger?!!! Was told we could use the dirty bathroom next door some people just checked out of and hadn't been cleaned!!! I said no, then was told could use toilet in a new room and was given keys to it that didn't work! Wound up using public restroom on main floor! Now I see two $25 charges on my CC from them which make no sense. Breakfast was crummy too!

2025-11-10 • via Nuitee
R
robert • couple • us
10
2025-11-08 • via Nuitee
P
Perkins • couple • us
10
very enjoyable
Pros:

that staff was excellent .they all had smiles and treated everyone like family

2025-11-01 • via Nuitee
M
Michael • couple • us
8
Cons:

As a retired couple we enjoy more space. This was our first time to spend a night at TRU

2025-10-31 • via Nuitee
K
Kim • solo_traveller • us
10
2025-10-30 • via Nuitee
S
Steve • couple • us
10
We stayed at the Hilto Tru in Jackson TN and was so impressed that on our way home we searched for anothe Hilton Tru hot
Pros:

The crisp clean layout along with all of the services provided.

Cons:

Nothing

2025-10-28 • via Nuitee
J
JOHN
8
Pros:

Clean room | Staff | Shops nearby | Parking

2025-10-07 • via Nuitee