Staybridge Suites Seattle - South Lake Union by IHG

Hotels
Staybridge Suites
8.5 (527 reviews)
1119 Mercer Street , Seattle , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Amenities
Welcoming staff
Cons:
Service issues
Cleanliness concerns
Value for money

Categories

Cleanliness
7.75
Some guests noted cleanliness issues, such as bugs in rooms and lack of cleaning.
Service
9.25
Most reviews highlight welcoming staff, though there were complaints about front desk service.
Location
9.25
Great location noted in multiple reviews, with close proximity to attractions.
Room Quality
8.25
Rooms generally seen as clean and well-maintained, but some issues with amenities like HVAC.
Amenities
8.75
Amenities well-received, including a fully stocked kitchen and common areas.
Value for Money
7.75
Concerns noted about pricing and value, especially given some accommodations were not as expected.
Food and Beverage
8.25
Breakfast options were average; opinions varied on quality and availability.
Overall Experience
8.75
Despite some issues, many guests reported a pleasant experience and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:19

Property Description

Luxurious Suites with Fully-Equipped Kitchens
Staybridge Suites Seattle - South Lake Union offers spacious suites with fully-equipped kitchens, including a microwave, refrigerator, stove top, and dishwasher. Enjoy the convenience of preparing your own meals while staying in the heart of Seattle.

Convenient Location near Major Attractions
Located just 1.2 km from the iconic Space Needle and close to Seattle Center and Pike Place Market, our hotel provides easy access to the city's top attractions. Explore CenturyLink Field and the Museum of Pop Culture within a short distance from the property.

Fitness and Business Facilities for Guests
Stay active in our fitness center or catch up on work at the business center. After a busy day, unwind at the barbecue facilities available for guests. Start your day with an American breakfast before heading out to explore the city.

Book your stay at Staybridge Suites Seattle - South Lake Union for a comfortable and convenient experience in Seattle.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$0 per person per night when using an available cot.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.5
Based on 527 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 8.75
H
Hiranmayi couple in
10
Pros:

The place is very well connected and near the lake front

2026-02-13 via Nuitee
K
Khairandish family_with_children us
10
2026-02-08 via Nuitee
M
Maria family_with_children co
10
2026-01-25 via Nuitee
B
Brian solo_traveller us
1
2026-01-22 via Nuitee
A
ashley couple us
10
2026-01-20 via Nuitee
K
Karyl solo_traveller us
10
The staff for the win!
Pros:

The room was great and the staff even better

Cons:

It was a little fussy finding the other the room, but we eventually got it. I think it was because of construction.

2026-01-20 via Nuitee
K
Kim family_with_children us
9
Nice
Pros:

Great view

Cons:

They switched our rooms

2026-01-19 via Nuitee
J
John family_with_children us
8
Hotel was clean and pleasant. I would definitely stay there again.
Pros:

Room was clean and had a lot of amenities - only a 1 night stay so we didnt get the chance to use them. Breakfast was ok; typical hotel breakfast. Only - waffle maker so my son wasn’t able to make one because the line was too long.

Cons:

Price increased just before I arrived and there was no parking available at the hotel so I had to find a garage on my own.

There was no pen or paper in the room.

2026-01-19 via Nuitee
L
Loretta couple us
2
I won’t ever stay at this hotel again. I finally was about
Pros:

Location

Cons:

I was locked out of my room and elevator for hours. They are having problems with the key system, people were sleeping in the lobby this afternoon. I wasn’t able to go in my room, so I had to buy sunglasses and a hat do to the warm weather. When we checked in we were misinformed about the breakfast hours, so missed breakfast. When taking a shower the conditioner was filled with shampoo.

2026-01-19 via Nuitee
O
Omar couple us
3
2026-01-19 via Nuitee
W
William family_with_children us
9
Pros:

Rooms were very clean and comfortable

Cons:

When we arrived, the staff had difficulty determining that we had indeed reserved and paid for 5 rooms. They said we only had 3.. We finally got the two rooms late. I don't know if this was a problem caused by the staff or Booking.com.

2026-01-19 via Nuitee
E
Erick couple us
5
Very nice stay, staff was nice, breakfast wasn’t bad. Just little things that I noticed and wanted to let the hotel know
Pros:

Location was nice.

Cons:

Our door into the room had many scuff marks, utensils were dirty, shower door wouldn’t close properly which left about a 2 inch gap while showering, and some wall sockets did not work.

2026-01-19 via Nuitee
W
Wakana family_with_children jp
6
2026-01-19 via Nuitee
A
Ashton family_with_children us
10
Layout of room was nice. We had a good comfortable stay
Pros:

Breakfast was tasty, nice dining area

Cons:

I have no complaints

2026-01-19 via Nuitee
S
Stephanie family_with_children us
10
The staff was extremely helpful d accommodating!
Pros:

It was beautiful and very clean and comfortable!

Cons:

Nothing

2026-01-15 via Nuitee
A
André couple ch
9
2026-01-14 via Nuitee
L
Lozier couple us
6
Not to satisfied with the overall stay.
Pros:

It says I paid $170 online then I got there and it was $230 the hotel said it came with parking. I didn't have a parking spot when I got to the hotel. That's the only reason I got that room for the parking. Then the front desk said they couldn't tell me anywhere to park at they didn't know!! Wow I said lucky another guest overheard and told me where there was a parking lot down the street. I ended up staying parked in the alley way kinda scary to leave your car like that but it stayed safe.

Cons:

They lied about the cost and parking that makes me not want to go back to this hotel and the TV wouldn't connect to there cable television they have dish. it was really bad on top of the rest of the things that happened on new years eve!!

2026-01-05 via Nuitee
M
maria couple us
1
stressful
Pros:

decor

Cons:

customer service front desk is horrible . housekeeping is horrible as well

2026-01-03 via Nuitee
E
Eugenio solo_traveller us
6
It was average and you get what you pay for
Pros:

The main areas of the hotel were pretty modern and clean. The breakfast was OK.

Cons:

I had bugs in my room. Our sofa bed had wires coming out of it and metal bars. They don’t come and clean the room.

2025-12-29 via Nuitee
M
Mohamed solo_traveller sa
9
2025-12-29 via Nuitee