Holiday Inn Express & Suites Grand Rapids Airport North by IHG

Hotels
•
Holiday Inn Express
8.7 (519 reviews)
5405 28th St. Ct SE , Grand Rapids , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Value for Money
Cons:
Issues with cleanliness
Noise
Some amenities not working

Categories

Cleanliness
8.28
Most reviews praise cleanliness, though some issues were noted.
Service
8.95
Friendly and helpful staff mentioned positively in several reviews.
Location
9.09
Convenient location praised multiple times, especially for airport access.
Room Quality
8.54
Rooms generally spacious and comfortable, with minor issues reported.
Amenities
8.47
Generally good amenities noted, though some guests expected more.
Value for Money
8.63
Good value mentioned frequently in reviews.
Food and Beverage
8.78
Breakfast offerings received positive feedback.
Overall Experience
8.85
Overall satisfaction with the stay reported by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:16

Property Description

Convenient Location and Complimentary Shuttle Service

Located just 3 km from Orbit Room, Holiday Inn Express & Suites Grand Rapids Airport North offers a prime location in Grand Rapids, Michigan. Guests can enjoy the convenience of a free shuttle service and a 24-hour front desk.

Comfortable Rooms with Essential Amenities

Each room at this 2-star hotel is equipped with a desk, flat-screen TV, private bathroom, and a refrigerator for added comfort. Whether traveling for business or leisure, guests will find everything they need for a comfortable stay.

Delicious American Breakfast and Nearby Attractions

Start your day right with a complimentary American breakfast served daily at the property. Explore nearby attractions like Frederik Meijer Gardens and Aquinas College, both just a short drive away. Don't miss out on experiencing the best of Grand Rapids during your stay at Holiday Inn Express & Suites Grand Rapids Airport North.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 519 reviews
Cleanliness: 8.28
Service: 8.95
Location: 9.09
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 8.78
Overall Experience: 8.85
C
Craig • solo_traveller • us
9
Very god
Pros:

Comfortable and easy trip to airport

2026-05-17 • via Nuitee
T
Timothy • couple • us
10
2026-05-08 • via Nuitee
C
CHOON-YONG • couple • kr
8
2026-05-06 • via Nuitee
B
Brian • couple • us
7
2026-05-04 • via Nuitee
W
Wim • solo_traveller • nl
8
2026-04-29 • via Nuitee
C
Clarissia • couple • us
10
2026-04-17 • via Nuitee
W
Will • solo_traveller • us
10
Good
Pros:

Clean, cheap & comfortable

Cons:

Needs more variety in breakfast. Maybe some bacon or potatoes for breakfast items

2026-04-16 • via Nuitee
• couple • us
7
2026-04-13 • via Nuitee
D
David • solo_traveller • us
9
2026-04-10 • via Nuitee
T
Tamara • couple • us
10
2026-04-10 • via Nuitee
J
Jon • couple • ke
5
Decent stay but they don’t play well with booking.com
Pros:

Decent service and facilities. Location not so great, but quiet.

Cons:

They refused to give me an invoice because I booked through booking.com even though I paid the hotel directly. In such cases booking.com can’t give an invoice because I didn’t pay them. I asked for an invoice for weeks from the hotel and now they just say they can’t find my booking. Ridiculous.

2026-04-07 • via Nuitee
G
Girl11eleven • couple • us
9
Great Hotel for Park and Fly!
Pros:

Friendly staff, clean and spacious rooms, and airport shuttle to and from helped make it an east Park and Fly situation for our trip. Our car was secure and we will visit again for our next travel needs for park and fly!

Cons:

It was all good.

2026-03-19 • via Nuitee
K
Kenney • family_with_children • us
10
Pros:

The staff was excellent. My daughter was upset that the pool was closed and we needed to leave prior to breakfast. Staff was so sweet to her and gave her cereal and milk to take to the room for the morning. The beds were comfy and room was clean. Lots to do nearby.

Cons:

The pool was closed but that couldn't be helped and staff was apologetic about it.

2026-03-15 • via Nuitee
S
Susan • couple • us
9
2026-03-09 • via Nuitee
P
Peter • couple • us
9
Pros:

Great location

Cons:

A working Kerrigan coffee pot

2026-02-23 • via Nuitee
J
Jeanne • solo_traveller • us
10
2026-01-27 • via Nuitee
J
Janet • solo_traveller • us
10
Great 😊
2026-01-20 • via Nuitee
R
Rui • couple • be
9
2026-01-19 • via Nuitee
K
Kenneth • extended_group • us
9
Good facility
Pros:

Large room and good breakfast.

Cons:

The bill was different than booking.com provided

2026-01-19 • via Nuitee
T
Terri • extended_group • us
10
Nice hotel with reliable airport transfer.
Pros:

Comfortable, clean.

2026-01-19 • via Nuitee