Holiday Inn Express & Suites Grand Rapids Airport North by IHG

Hotels
•
Holiday Inn Express
8.7 (547 reviews)
5405 28th St. Ct SE , Grand Rapids , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Value for Money
Cons:
Issues with cleanliness
Noise
Some amenities not working

Categories

Cleanliness
8.28
Most reviews praise cleanliness, though some issues were noted.
Service
8.95
Friendly and helpful staff mentioned positively in several reviews.
Location
9.09
Convenient location praised multiple times, especially for airport access.
Room Quality
8.54
Rooms generally spacious and comfortable, with minor issues reported.
Amenities
8.47
Generally good amenities noted, though some guests expected more.
Value for Money
8.63
Good value mentioned frequently in reviews.
Food and Beverage
8.78
Breakfast offerings received positive feedback.
Overall Experience
8.85
Overall satisfaction with the stay reported by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:16

Property Description

Convenient Location and Complimentary Shuttle Service

Located just 3 km from Orbit Room, Holiday Inn Express & Suites Grand Rapids Airport North offers a prime location in Grand Rapids, Michigan. Guests can enjoy the convenience of a free shuttle service and a 24-hour front desk.

Comfortable Rooms with Essential Amenities

Each room at this 2-star hotel is equipped with a desk, flat-screen TV, private bathroom, and a refrigerator for added comfort. Whether traveling for business or leisure, guests will find everything they need for a comfortable stay.

Delicious American Breakfast and Nearby Attractions

Start your day right with a complimentary American breakfast served daily at the property. Explore nearby attractions like Frederik Meijer Gardens and Aquinas College, both just a short drive away. Don't miss out on experiencing the best of Grand Rapids during your stay at Holiday Inn Express & Suites Grand Rapids Airport North.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Location

Guest Reviews

8.7
Based on 547 reviews
Cleanliness: 8.28
Service: 8.95
Location: 9.09
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 8.78
Overall Experience: 8.85
E
Elaine • solo_traveller • gb
10
Pros:

Friendly welcome from helpful staff. Very spacious and comfortable room. Clean spaces, comfortable bed, amazing breakfast. Even outdoor spaces were well designed and welcoming. This should be at least a three or four star, not 2 star.

Cons:

Lack of channels and watching options on TV.

2026-09-15 • via Nuitee
C
cathy • solo_traveller • us
8
2026-09-12 • via Nuitee
N
Norma • solo_traveller • us
10
Had a great family stay. Will visit again
Pros:

Clean staff very friendly

Cons:

Nothing

2026-09-10 • via Nuitee
N
Norma • couple • us
10
Very happy to discover this HIExpress
Pros:

Convenient

2026-09-07 • via Nuitee
T
Tammy • couple • us
10
2026-09-06 • via Nuitee
E
Evan • family_with_children • us
10
2026-09-05 • via Nuitee
M
Max • family_with_children • us
8
2026-09-04 • via Nuitee
F
Francis • couple • us
9
2026-08-28 • via Nuitee
K
Kendra • couple • us
8
Pros:

Location

Cons:

Nothing

2026-08-28 • via Nuitee
J
Justin • solo_traveller • ch
9
2026-08-22 • via Nuitee
D
Deborah • extended_group • us
9
2026-08-22 • via Nuitee
F
Frank • solo_traveller • us
10
Pros:

It's a good place to stay. Staff is professional.

2026-08-20 • via Nuitee
T
Teresa • solo_traveller • us
5
Pros:

Location was good.

Cons:

Shower head was broken had to hold it with your hand.

2026-08-17 • via Nuitee
A
Allyssa • family_with_children • us
10
2026-08-15 • via Nuitee
J
Jenn • solo_traveller • us
8
2026-08-15 • via Nuitee
S
Shannon • extended_group • us
7
It was a nice, comfortable stay, would recommend for a business trip.
Pros:

It was clean, and staff was polite, although didn’t provide much information upon check in.

Cons:

It was a little tricky to find being close to so many others.

2026-08-13 • via Nuitee
N
napieralski • solo_traveller • us
10
2026-08-05 • via Nuitee
R
Robert • solo_traveller • us
9
Good.
Pros:

Didn’t eat

2026-08-05 • via Nuitee
K
Kathleen • couple • us
7
Where does the leftover food go? Quite a bit was left when she closed it down why don’t you announc
Pros:

The breakfast girl was closing the shutters down when I ask if she had anymore cream for my coffee?
Tomorrow morning !!!! She said.
And shut the kitchen down walked away.

Cons:

Breakfast maybe sausage? Instead of burritos? They were not being eaten.
Biscuits were hard, gravy was good , eggs were all I had but tasted my husband’s.

2026-08-02 • via Nuitee
A
Abdelhamid • family_with_children • us
10
2026-07-25 • via Nuitee