Holiday Inn Express & Suites Grand Rapids Airport North by IHG

Hotels
Holiday Inn Express
8.7 (509 reviews)
5405 28th St. Ct SE , Grand Rapids , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Value for Money
Cons:
Issues with cleanliness
Noise
Some amenities not working

Categories

Cleanliness
8.28
Most reviews praise cleanliness, though some issues were noted.
Service
8.95
Friendly and helpful staff mentioned positively in several reviews.
Location
9.09
Convenient location praised multiple times, especially for airport access.
Room Quality
8.54
Rooms generally spacious and comfortable, with minor issues reported.
Amenities
8.47
Generally good amenities noted, though some guests expected more.
Value for Money
8.63
Good value mentioned frequently in reviews.
Food and Beverage
8.78
Breakfast offerings received positive feedback.
Overall Experience
8.85
Overall satisfaction with the stay reported by most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:16

Property Description

Convenient Location and Complimentary Shuttle Service

Located just 3 km from Orbit Room, Holiday Inn Express & Suites Grand Rapids Airport North offers a prime location in Grand Rapids, Michigan. Guests can enjoy the convenience of a free shuttle service and a 24-hour front desk.

Comfortable Rooms with Essential Amenities

Each room at this 2-star hotel is equipped with a desk, flat-screen TV, private bathroom, and a refrigerator for added comfort. Whether traveling for business or leisure, guests will find everything they need for a comfortable stay.

Delicious American Breakfast and Nearby Attractions

Start your day right with a complimentary American breakfast served daily at the property. Explore nearby attractions like Frederik Meijer Gardens and Aquinas College, both just a short drive away. Don't miss out on experiencing the best of Grand Rapids during your stay at Holiday Inn Express & Suites Grand Rapids Airport North.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 509 reviews
Cleanliness: 8.28
Service: 8.95
Location: 9.09
Room Quality: 8.54
Amenities: 8.47
Value for Money: 8.63
Food and Beverage: 8.78
Overall Experience: 8.85
G
Girl11eleven couple us
9
Great Hotel for Park and Fly!
Pros:

Friendly staff, clean and spacious rooms, and airport shuttle to and from helped make it an east Park and Fly situation for our trip. Our car was secure and we will visit again for our next travel needs for park and fly!

Cons:

It was all good.

2026-03-19 via Nuitee
K
Kenney family_with_children us
10
Pros:

The staff was excellent. My daughter was upset that the pool was closed and we needed to leave prior to breakfast. Staff was so sweet to her and gave her cereal and milk to take to the room for the morning. The beds were comfy and room was clean. Lots to do nearby.

Cons:

The pool was closed but that couldn't be helped and staff was apologetic about it.

2026-03-15 via Nuitee
S
Susan couple us
9
2026-03-09 via Nuitee
P
Peter couple us
9
Pros:

Great location

Cons:

A working Kerrigan coffee pot

2026-02-23 via Nuitee
J
Jeanne solo_traveller us
10
2026-01-27 via Nuitee
J
Janet solo_traveller us
10
Great 😊
2026-01-20 via Nuitee
R
Rui couple be
9
2026-01-19 via Nuitee
J
John extended_group us
9
Good
Pros:

It was good

Cons:

It was good

2026-01-19 via Nuitee
N
Ndagije couple us
10
2026-01-19 via Nuitee
K
Kenneth extended_group us
9
Good facility
Pros:

Large room and good breakfast.

Cons:

The bill was different than booking.com provided

2026-01-19 via Nuitee
L
Lettie extended_group us
1
This sucked
Pros:

Location

Cons:

The fact that Bookings.com made the wrong reservation and the hotel kept the $100 even though we paid another $140 to stay the night we had requested. Too much money spent for mediocre place. Won't stay here again and will never use Bookings.com again

2026-01-19 via Nuitee
T
Terri extended_group us
10
Nice hotel with reliable airport transfer.
Pros:

Comfortable, clean.

2026-01-19 via Nuitee
P
Pamela solo_traveller us
10
Excellent service, spotless clean, quiet, close to airport but not noisy with planes overhead.
Pros:

I wasn't able to stay for the breakfast as I had to leave for an early flight. The coffee was great though. Thank you!

Cons:

Nothing! Everything was great. I wish I could have stayed longer!

2026-01-19 via Nuitee
N
Noel extended_group us
7
I would recommend this location.
Pros:

comfort of the room was very good. Beds were very comfortable. Breakfast was more tan adequate. Staff was excellent. Very close to airport. There are other IHG locations in the area, directions need to be more explicit/ something that really sets this location aside from the others.

Cons:

Breakfast was very good each morning. But Coffee in the lobby was COLD each day when we arrived from our daily activities.

2026-01-19 via Nuitee
R
Rosil family_with_children us
10
We have a clean and comfortable stay
Pros:

Clean and excellent breakfast

Cons:

Nothing

2026-01-19 via Nuitee
M
Musoni couple us
8
2026-01-19 via Nuitee
G
Gail extended_group us
6
2026-01-19 via Nuitee
J
Joni solo_traveller us
8
2026-01-11 via Nuitee
F
Ferraro couple ar
9
Muy bueno
Pros:

La habitación era amplia y muy cómoda

Cons:

La caja de seguridad no andaba. Se solucionó, pero hubo que estar detrás del tema. Sacando eso de lado, excelente

2026-01-03 via Nuitee
R
Renee Z. family_with_children us
10
Park and Fly
Pros:

Location and the ability to park and fly

Cons:

N/a

2025-12-19 via Nuitee