Canal Loft Hotel

Hotels
Independent
7 (246 reviews)
94 Canal Street, New York, New York, 10002 , New York , US

Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Conference space
Safe-deposit box at front desk
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good food nearby
Cons:
Dirty rooms
Unprofessional service
Missing amenities

Categories

Cleanliness
5.46
Multiple reviews indicate the room and facilities were dirty and not well-maintained.
Service
7.93
Some staff were friendly, but overall service was seen as unprofessional and inattentive.
Location
7.47
The location has access to subway stations, but it is described as shabby and not pleasant.
Room Quality
6.42
Rooms were reported to be small and missing basic features, with maintenance issues.
Amenities
5.45
Significant complaints about missing amenities and malfunctioning appliances.
Value for Money
6.91
Several comments express that the price paid is too high for the quality of service and accommodation.
Food and Beverage
8.96
Positive notes about food options nearby.
Overall Experience
7.43
The overall impression seems negative with many unresolved issues affecting guest satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:47

Property Description

Convenient Amenities
Enjoy our complimentary wireless internet access and let our concierge services assist you during your stay.

Featured Amenities
Take advantage of our 24-hour front desk, luggage storage, and safe deposit box. Also, make use of our event facilities with conference space and meeting rooms.

Cozy Guestrooms
Relax in one of our 51 air-conditioned guestrooms with Select Comfort beds and Egyptian cotton sheets. Stay connected with complimentary wireless internet and enjoy the luxury of private bathrooms with complimentary toiletries.

Plan your stay at Canal Loft Hotel and immerse yourself in the heart of New York, minutes away from iconic attractions. Book now for a memorable experience.

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7
Based on 246 reviews
Cleanliness: 5.46
Service: 7.93
Location: 7.47
Room Quality: 6.42
Amenities: 5.45
Value for Money: 6.91
Food and Beverage: 8.96
Overall Experience: 7.43
D
Danielle family
6
Pros:

Right on Canal St, next to the best dumpling spots. We had our own bathroom. It was easy to check in. Staff were monitoring the entry door throughout the day and evening.

2025-10-11 via Nuitee
L
Lissa
6
Ok grubby area.
Pros:

There were marks on the wall that had been filled but not painted. No bedside tables, just an office chair and 2 plastic stools ?! Grubby looking hotel, certainlt NOT like the photos. Good job it was1 night. Wouldnt book again
Chinatown has gone downhill ! Very dirty area.

2025-10-10 via Nuitee
A
Andrew
8
Pros:

Small hotel on a very Busy street.

2025-10-08 via Nuitee
C
Clare
4
Pros:

Room is not well equipped, dated, and generally uninviting. I was uncomfortable.

2025-10-08 via Nuitee
W
William
10
Pros:

Clean with a great a/c real nice guy at the front desk on check in, a good deli for grub and coffee across the street on the corner and a short walk of 10 minutes to Little Italy, Second stay there and will go back again and park close by in a garage at 2 Division Street

2025-10-08 via Nuitee
B
Be thi partner
10
Pros:

My room was clean and nice. Got my own bathroom microwave and fridge. Staff was very nice and helpful anytime we need something. Ac and heater works great. It is a very good spot in Chinatown and walkable to any stores and the subway. I would stay here again :)

2025-10-07 via Nuitee
A
Amberli partner
10
Pros:

Right in china town and close to the metro! Great spot for foodies.

2025-10-03 via Nuitee
S
Solongo
6
Pros:

Staff was friendly, but room was not clean enough and smells bad

2025-10-02 via Nuitee
J
John
6
Pros:

Room was fine. A little too bare bone. The bed was fine. Good pressure in the shower.

2025-10-01 via Nuitee
A
Angeni
8
Pros:

Twin bed was comfortable and the A/C was nice and cold!

2025-09-30 via Nuitee
S
Susan
2
Pros:

The receptionist was not helpful at all and often times rude. The front door was locked on occasion. The entire hotel lobby, corridor, and rooms smelled of an odor that got my stomach sick. It was not aThe receptionist was not helpful at all and often times rude. The front door was locked on occasion. The entire hotel lobby, corridor, and rooms smelled of a odor that got my stomach sick. It was not a pleasant day.

2025-09-30 via Nuitee
A
Angela partner
6
Pros:

This hotel was just okay. Lobby doesn’t look ANYTHING like the pictures. Decor and amenities were very sparse. Best thing going for it was at least it was clean.

2025-09-29 via Nuitee
K
Kelly partner
8
Pros:

As advertised

2025-09-29 via Nuitee
A
Alfred family
8
Pros:

Room was clean. I overlooked that room does not include a tv. But we honestly didn’t have a lot of down town to watch anything. Lot of noise outside. Staff is friendly.

2025-09-27 via Nuitee
K
Kerrie
4
Would not recommend
Pros:

The a/c kept the room cool, but it was very noisy. The cleaning products used made the room smell and caused an allergic reaction. The luggage rack was broken, and they didn't have another.

2025-09-26 via Nuitee
J
JOYCE
6
Pros:

The room was very clean and the staff did a good job. The street was shabby which is no fault of the hotel but it was not pleasant.

There were plenty of subway stations near by. Price was also reasonable.

2025-09-26 via Nuitee
L
Leonette
4
Pros:

The room was small, and missing basic features such as a phone, full length mirror and a good chunk of the outlets didnt work. We had to get our key card rekeyed everytime we left, and the toilet ran the entire we were there. When we brought it up to the front desk, they suggested we turn the water off if it was too loud when sleeping.

2025-09-26 via Nuitee
M
Marcus
10
Pros:

Very nice young man at our check in. That was much appreciated.

2025-09-25 via Nuitee
K
Keri
10
Pros:

Great food nearby

2025-09-22 via Nuitee
H
Hannah partner
2
Pros:

For starters, the staff are very unprofessional, always on their phone and don’t seem to care about the people staying there. Our room smelled like pee but were able to switch rooms which is the only good thing I have to say. There was no blow dryer like in the description and the tv was broken. The location is away from everything so long subway rides. The whole place in general smelled bad and dirty and is not worth any penny. Save up for a much better hotel. You get what you pay for but over a grand for 5 nights is still way too much for what this place is.

2025-09-22 via Nuitee