Sandman Signature St. John's Hotel

Hotels
•
Sandman Hotel Group
8.6 (1941 reviews)
227 Kenmount Road , St. John's , ca

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Convenient location
Cons:
Cleanliness issues
Expensive dining options
Lack of breakfast included

Categories

Cleanliness
7.81
Room wasn’t clean; shower was dirty and no soap or cloth in bathroom.
Service
9.78
Staff were excellent; went above and beyond to ensure needs were met.
Location
9.32
Terrific location with attached restaurants.
Room Quality
8.27
Comfortable beds and good bathroom setup; minor issues with the TV.
Amenities
8.8
Facilities were clean and well maintained; pool was a highlight.
Value for Money
8.26
Reasonably priced; good value but some facilities could be included.
Food and Beverage
7.81
Breakfast not included; found on-site dining expensive.
Overall Experience
8.78
Overall positive stay despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:54

Property Description

Luxurious Accommodation
Sandman Signature St. John's Hotel, just 8.2 km from Signal Hill, offers a 4-star experience with air-conditioned rooms featuring top-notch amenities like a coffee machine, microwave, and flat-screen TV. Some rooms even include a fully equipped kitchen.

Relaxation and Recreation
Guests can unwind in the wellness area or take a dip in the indoor pool, perfect for rejuvenation after a day of exploring Pippy Park or visiting Memorial University of Newfoundland, both just a few kilometers away.

Convenience at Your Fingertips
Enjoy the convenience of free WiFi, room service, and a 24-hour front desk, along with complimentary private parking. Don't miss the chance to sip on a drink at the on-site bar during your stay.

Ready to experience luxury and comfort in St. John's? Book your stay at Sandman Signature St. John's Hotel now!

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 1941 reviews
Cleanliness: 7.81
Service: 9.78
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.78
D
Donna • family_with_children • ca
8
Pros:

I like where its located too

2026-03-05 • via Nuitee
L
Lakshman • solo_traveller • ca
9
Pros:

Everything was good. Staff is great. They accepted my request to extend the checking out by 1 hour.

2026-03-05 • via Nuitee
K
Kellie • couple • ca
5
2026-03-02 • via Nuitee
M
Melissa • couple • ca
10
2026-03-02 • via Nuitee
D
Deanna • family_with_children • ca
5
over all was fine but over priced for what it was.
Pros:

Main bed was very comfortable. Room was a good size and seemed clean. Good location for what we needed. Very happy to be able to bring our puppy tho I had no idea there was a charge. Liked having a kitchenette in our room. Liked that there were 2 tv's available as we were travelling with our 18 year old daughter.

Cons:

Pull out couch was not comfortable at all so my daughter just slept on the couch. Furniture seemed very dated. Fridge was not cold. Booked for 4 adults, (although only 3 of us stayed) and seemed to be only stocked for 2. Very dated for television use. I was really looking forward to relaxing with my daughter in the evening and signing in to our Netflix account but only a channel guide was available with no option for streaming. $364 plus a pet fee for one night was extremely over-priced for what we got. Pool was closed for renovations.

2026-03-01 • via Nuitee
M
Matthew • solo_traveller • ca
2
2026-03-01 • via Nuitee
K
Kerri • family_with_children • ca
9
our stay was short but good
2026-02-28 • via Nuitee
G
Gábina • solo_traveller • cz
10
2026-02-24 • via Nuitee
M
Mary • couple • ca
10
Pros:

On a stormy day , the energy was very positive!!!

2026-02-23 • via Nuitee
A
Amanda • family_with_children • ca
9
2026-02-14 • via Nuitee
H
Heather • family_with_children • ca
1
Worst place , not guaranteed your room.
Pros:

Nothing!

Cons:

I was able to book with my debit visa, then when I arrived I was told I couldn't use that card to pay for damage deposit and they wouldn't take cash. Me and my 11yr old son had nowhere to sleep, we had to drive home at 3am. Also I couldn't get my normal hotel because it took 2 days to get my money back. The worst experience first experience I've ever encountered. Absolutely do not recommend.

2026-02-11 • via Nuitee
C
Claude • family_with_children • pm
8
tres bien
Pros:

tres bien

2026-02-10 • via Nuitee
M
Moore • couple • ca
9
Pros:

Breakfast was okay, But we were Shocked at the cost $68 for two of us.14

Cons:

I didn't mind the first email asking if I wanted to be upgraded for small extra cost. But, between booking.com and Sandman, I got 14 emails. Seriously guys, We felt harassed. We considered canceling. Not everyone has the extra money for upgrades....

2026-02-09 • via Nuitee
M
Marie • family_with_children • ca
1
Pros:

Location, clean, pet friendly

Cons:

Renovations going on, extreme noise . We actually left within minutes of arriving. The noise in our room was unbearable. I went back to the front desk and was told they can do nothing about the noise and we could leave if wanted..we left!!

2026-02-09 • via Nuitee
L
Lisah • extended_group • ca
3
Not as clean as I expected
Pros:

The lobby was fantastic

Cons:

the rooms look outdated, weren’t clean and didn’t get cleaned for the whole 5 nights we were there.

2026-01-29 • via Nuitee
S
Sharon • extended_group • ca
10
Great place to stay
Pros:

Beautiful clean hotel would definitely recommend and having the Moxie and Denny’s restaurants there was an extra bonus without having to go outside😊

2026-01-27 • via Nuitee
B
Brian • couple • ca
9
2026-01-27 • via Nuitee
A
Alyssa • solo_traveller • ca
8
2026-01-26 • via Nuitee
C
CHRISTOPHER • family_with_children • ca
10
Pros:

The cedar smell in the front lobby was amazing. Jack on the front desk is the best. So accommodating excellent with the Children we will be back for sure.

2026-01-20 • via Nuitee
M
michael • couple • us
10
5 star hotel!!!! We would highly recommend this hotel!!!
Pros:

The cost of the hotel room was very reasonable. The facilities were clean and well maintained.

Cons:

Would have enjoyed a complimentary breakfast included in our stay. Denny's was great but we found it very expensive.

2026-01-20 • via Nuitee