Holiday Inn & Suites Shin Osaka by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.2 (1253 reviews)
Nishi Miyahara 1-7-31 , Osaka , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Limited breakfast options
Cleanliness issues in the gym

Categories

Cleanliness
8.54
Some guests mentioned cleanliness issues, especially related to the gym.
Service
9.99
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
9.55
Conveniently located near Shin Osaka Station, praised in multiple reviews.
Room Quality
9.5
Rooms were generally described as clean and well-sized.
Amenities
8.53
Facilities were good, but some guests found the gym lacking.
Value for Money
9.49
Providing good value especially for location and quality of stay.
Food and Beverage
8.04
Breakfast options were noted as lacking variety.
Overall Experience
9.99
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:28

Property Description

Luxurious Accommodation
Holiday Inn & Suites Shin Osaka, located just a short walk from Shin-Osaka Station, offers a blend of comfort and convenience. The well-appointed rooms feature modern amenities like flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries.

Dining and Fitness
Indulge in delicious breakfast options ranging from Japanese to Western cuisines. Unwind at the hotel's bar and restaurant or stay active at the fitness centre. Additionally, guests can make use of the on-site parking and coin-operated launderettes.

Convenient Location
Explore nearby attractions such as Osaka Castle and Glico Man Sign with ease. With English and Japanese-speaking staff available 24/7, your stay at Holiday Inn & Suites Shin Osaka is sure to be seamless.

Book now for a memorable stay in Osaka!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for ¥3,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1100 per day.

Location

Guest Reviews

9.2
Based on 1253 reviews
Cleanliness: 8.54
Service: 9.99
Location: 9.55
Room Quality: 9.5
Amenities: 8.53
Value for Money: 9.49
Food and Beverage: 8.04
Overall Experience: 9.99
D
Daniel • family_with_children • gb
9
2026-04-18 • via Nuitee
R
Ronald • couple • cl
10
Muy buen hotel , y el personal , mariko, intento hablar en español muy tierna
Pros:

Las instalaciones , el aseo diario , el personal y su buena comunicación y ayuda , habían bien inglés

Cons:

No queda tan cerda del Metro , como 10 min caminando , pero tienen bus de acercamiento qye te lleva al Metro y del Metro al hotel , muy bien gual

2026-04-18 • via Nuitee
J
Jessica • family_with_children • us
10
Staff was great, breakfast had a variety of options and tasty, gym and room was very clean, and location was only 12 min
Pros:

Everything was great!

Cons:

N/A

2026-04-17 • via Nuitee
E
elisa • solo_traveller • it
9
Soggiorno a Osaka
Pros:

La camera era super accogliente e grande rispetto agli standard del Giappone,il bagno era super dotato di sapone mani,crema corpo,Bagnoschiuma,shampoo e balsamo inoltre non mancavano lavette per mani e asciugamani,phon e spazzolini.
Vicino alla stazione di Shin Osaka a soli 12minuti a piedi.

2026-04-15 • via Nuitee
U
Urs • extended_group • ch
7
2026-04-15 • via Nuitee
A
Alexander • solo_traveller • de
8
2026-04-14 • via Nuitee
U
Urs • extended_group • ch
8
2026-04-14 • via Nuitee
L
leonid • solo_traveller • il
10
2026-04-13 • via Nuitee
S
Sofija • family_with_children • me
10
2026-04-13 • via Nuitee
L
Lilian Constanze • family_with_children • de
9
Pros:

Shuttle-Service bis zum Bahnhof ist super nützlich. Die Studio Suite hatte ein tolles Preis-Leistungsverhältnis: Waschtrockner, Küche und ein riesen Duschraum im Bad. Unser Lieblingshotel der Japan-Reise. Frühstück war wirklich gut, westlich und asiatisch vorhanden; jeder fand was Gutes. Gegenüber des Hotels ist ein Minimarkt, sehr praktisch.

Cons:

Bis in die Innenstadt, z.B. Dotonbori, dauert es insgesamt schon eine halbe Stunde etwa.

2026-04-11 • via Nuitee
L
Lindy • couple • au
9
Great location walking distance/shuttle from the main railway station for fast trains
Pros:

Location, comfort and the great staff. And the shuttle service from the station

Cons:

Needs better directions to get to the shuttle service pick up outside exit 4, across the road and around the corner!

2026-04-10 • via Nuitee
Y
Yongqi Rong • family_with_children • us
9
2026-04-07 • via Nuitee
L
leonid • family_with_children • il
10
Pros:

Очень комфортно в номере. Шатл в центр каждые 20 минут.

Cons:

Не смогу вспомнить

2026-04-07 • via Nuitee
K
Kerilyn • couple • us
10
Wonderful neighborhood and the staff are all so helpful
Pros:

Loved having a washer/dryer and the staff was super helpful with sending my ta-q-bin.

2026-04-05 • via Nuitee
J
Jan • family_with_children • au
9
Pros:

The location, friendly helpful staff. Shuttle bus service.

Cons:

The shower facilities. Not good for a taller person

2026-04-05 • via Nuitee
S
Serghei • solo_traveller • es
10
Davvero un bel soggiorno
Pros:

Tutto

Cons:

Niente

2026-04-04 • via Nuitee
S
Siew Fang • couple • my
9
Apart from the noise, place is excellent.
Pros:

The shuttle service is excellent and we made use or it twice a day ; to and from Shin Osaka.

Cons:

My room was on the main road side. Every night I heard loud noises of people dragging bins; disturbing.

2026-04-03 • via Nuitee
Y
Yang • family_with_children • us
8
Good location, nice room space but furniture is a little bit old.
Pros:

Good location; friendly staff; great room space for a family travel; a washer onsite in the room (suite)

Cons:

Furnitures in the room a little bit old .

2026-04-03 • via Nuitee
S
SINGH • family_with_children • in
9
2026-03-31 • via Nuitee
D
Darcy • couple • au
10
We were staying at the same time as a high school baseball team and the hotel was very excited to have them stay! Was gr
Pros:

The staff were very friendly and helpful! Great location for the train station and lots of restaurants

Cons:

Everything was great

2026-03-30 • via Nuitee