Holiday Inn & Suites Shin Osaka by IHG

Hotels
Holiday Inn Hotels & Resorts
9.2 (1228 reviews)
Nishi Miyahara 1-7-31 , Osaka , jp

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Limited breakfast options
Cleanliness issues in the gym

Categories

Cleanliness
8.54
Some guests mentioned cleanliness issues, especially related to the gym.
Service
9.99
Multiple reviews praised the staff for their friendliness and helpfulness.
Location
9.55
Conveniently located near Shin Osaka Station, praised in multiple reviews.
Room Quality
9.5
Rooms were generally described as clean and well-sized.
Amenities
8.53
Facilities were good, but some guests found the gym lacking.
Value for Money
9.49
Providing good value especially for location and quality of stay.
Food and Beverage
8.04
Breakfast options were noted as lacking variety.
Overall Experience
9.99
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:28

Property Description

Luxurious Accommodation
Holiday Inn & Suites Shin Osaka, located just a short walk from Shin-Osaka Station, offers a blend of comfort and convenience. The well-appointed rooms feature modern amenities like flat-screen TVs, free WiFi, and private bathrooms with complimentary toiletries.

Dining and Fitness
Indulge in delicious breakfast options ranging from Japanese to Western cuisines. Unwind at the hotel's bar and restaurant or stay active at the fitness centre. Additionally, guests can make use of the on-site parking and coin-operated launderettes.

Convenient Location
Explore nearby attractions such as Osaka Castle and Glico Man Sign with ease. With English and Japanese-speaking staff available 24/7, your stay at Holiday Inn & Suites Shin Osaka is sure to be seamless.

Book now for a memorable stay in Osaka!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for ¥3,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1100 per day.

Location

Guest Reviews

9.2
Based on 1228 reviews
Cleanliness: 8.54
Service: 9.99
Location: 9.55
Room Quality: 9.5
Amenities: 8.53
Value for Money: 9.49
Food and Beverage: 8.04
Overall Experience: 9.99
K
KA YUEN family_with_children hk
8
2026-03-14 via Nuitee
F
Floor couple au
9
Pros:

We loved the free shuttle bus from the hotel to the station and back! Saved us many walking

2026-03-14 via Nuitee
K
Kristen family_with_children au
10
Pros:

The modern bathroom and the shuttle bus to Shin Osaka Station

2026-03-13 via Nuitee
M
Mashizu couple jp
10
2026-03-12 via Nuitee
M
MANOHAR solo_traveller in
10
2026-03-08 via Nuitee
C
Colin couple gb
10
Great stay, would book again
Pros:

Room size

Cons:

Nothing

2026-03-08 via Nuitee
C
Colin couple gb
9
Great location, good facilities and shuttle service to station was great
Pros:

Good location

Cons:

Nothing

2026-03-05 via Nuitee
L
Laurence family_with_children fr
8
Agréable
Pros:

Propre, personnel agréable

Cons:

Chambre un peu petite, peu de lumière l’axe pour les bagages,

2026-03-05 via Nuitee
一ノ瀬 couple jp
7
2026-03-04 via Nuitee
Y
Yasemin couple tr
8
Gayet başarılı
Pros:

Kahvaltı çeşit olarak fena değildi ama yumurta, bacon, sosis, omlet vb sıcak olması gereken her şey soğuk idi. Ülkede yoğurtlar şekerli diye anlıyorum.

Cons:

Genel olarak sevmediğim bir şey yok

2026-03-04 via Nuitee
T
Tsutomu solo_traveller jp
8
IHGユーザーには最適なホテル@大阪です!!
2026-03-02 via Nuitee
N
Naomi family_with_children jp
10
Pros:

スタッフの方が親切に対応してくださいました。
静かで、とても快適に過ごせました。
朝食も、美味しかったです。

2026-02-27 via Nuitee
J
Judith couple au
9
Excellent accommodations and facilities. Easy access to train. Will return!
Pros:

Room was very wonderful, breakfast was great and the transport to and from the train station was fabulous making it very easy to get around.

Cons:

Nothing

2026-02-26 via Nuitee
M
Moonhee family_with_children kr
8
2026-02-26 via Nuitee
M
MING FAN solo_traveller hk
5
2026-02-25 via Nuitee
A
Alex couple au
10
Pros:

Big room, friendly staff, good amenities

2026-02-23 via Nuitee
H
Heather B. couple gb
9
A great hotel close to Shin Osaka
Pros:

A great hotel. Friendly and polite staff. Our room was a good size, clean, comfy and had the benefit of a kitchenette and washing machine. We ate at the restaurant one evening and the food was very good. The shuttle bus system was well organised and very helpful. It was a good base, near Shin Osaka, for day trips to Kyoto, Himeji and Hiroshima by shinkansen.

Cons:

A bit of a walk from the station if you miss the shuttle

2026-02-13 via Nuitee
V
Vaughan Gray couple nz
10
An excellent hotel located near a major rail station accessible via their free shuttle if required.
Pros:

They ran a shuttle from Shin Osaka Station to the hotel and back every day/night which made it very easy to access the subway.

2026-02-12 via Nuitee
M
Mollie solo_traveller us
10
Pros:

The facilities, convenience stores, and friendly staff

Cons:

How far it was away from the train station. But they did offer a free shuttle bus with limited hours and a first come first serve biases

2026-02-12 via Nuitee
S
Sania couple gb
10
Amazing value for money, great staff, great service!
Pros:

The atmosphere, the cleanliness, the amazing staff especially Kota San who was very attentive and helpful. We had issues finding things in the area and he was very kind to explain how to do things and where to buy things very thoroughly. Big thanks to Kota San. We booked the suite and it had all the amenities you could wish for and yet the price is outstanding for what you get - the apartment we got was spacious, modern, clean and equipped with all the pots, pans, utensils and cutlery and even a rice cooker! It was very comfortable and made my stay relaxing so I felt right at home when staying in from sightseeing. You get daily housekeeping and there’s also a nicely equipped gym.

Cons:

It’s not walking distance to Dotonbori but a very quick train ride can compensate for that, so it’s not a big issue.

2026-02-11 via Nuitee