Downtown Toronto Luxury Suites

Hotels
Independent
7.6 (58 reviews)
21 Iceboat Terrace, Toronto, Ontario, M5V 4A9 , Toronto , CA

Facilities

Health or beauty spa nearby
Area rugs in public areas
Hardwood flooring in public areas
Free WiFi
Terrace
Elevator
Library
Smoke-free property
Wheelchair accessible parking
Free self parking
See all facilities

Review Highlights

Pros:
Nice place to stay
Cons:
Dirty environment
Non-functioning air conditioning
Poor customer service response

Categories

Cleanliness
4.6
The place was rotten dirty, mattress pads and pillows stained.
Service
8.6
Standard service standard for a hotel of this rating, although responsiveness to issues was lacking.
Location
8.6
Standard location quality, not mentioned but can be assumed satisfactory.
Room Quality
5.6
The place was described as a dump and had issues such as non-working air conditioning.
Amenities
8.6
Standard amenities with no specific mention.
Value for Money
8.6
Fairly priced for what is generally expected from a unit of this type.
Food and Beverage
8.6
No specific mention, assumed standard for hotel.
Overall Experience
7.6
Overall disappointing due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:01

Property Description

Experience a perfect blend of comfort and luxury at Downtown Toronto Luxury Suites, where modern amenities meet prime location.

Stunning Views & Outdoor Relaxation
Unwind on your private balcony while soaking in breathtaking views of the vibrant cityscape. Our terrace is the perfect spot to enjoy a morning coffee or an evening wine.

Fully-Equipped Kitchens
Each spacious suite features a kitchen with full-sized refrigerators and ovens, allowing you to prepare your favorite meals at your convenience. Enjoy the luxury of home cooking while away from home.

Prime Downtown Location
Located within walking distance to iconic attractions like the CN Tower, Rogers Centre, and Lake Ontario, explore the heart of Toronto right at your doorstep. With convenient access to public transport, your urban adventure awaits!

Book your stay now and indulge in an unforgettable Toronto experience!

Important information:

  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

7.6
Based on 58 reviews
Cleanliness: 4.6
Service: 8.6
Location: 8.6
Room Quality: 5.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 7.6
D
Derek
2
AVOID THIS PLACE AND HOTELS.COM
Pros:

We were moved to another condo last minute. Upon arrival we found the place rotten dirty, mattress pads and pillows stained. The air conditioning wasn’t working the entire stay. The place was a dump and when we contacted both the owner rep and hotels.com nobody would address the situation!

2025-09-12 via Nuitee
C
Catherine family
10
Pros:

Very nice place to stay

2025-08-31 via Nuitee
W
William family
10
Pros:

If you book here you are staying in an active local condo community, The culture toward outof town guests was just fine.

Prepare yourself for the first time checking in... this is no hotel... it is fairly DIY. BUT... if you can follow directions and roll with it... you will find it easy, and after you get used to it... you will enjoy being in the middle of a residential community.

My only critique of the apartment is the sparse and simple furniture. The balcony was AMAZING... but we had to bring out kitchen stools to enjoy the balcony space.

The positives... GREAT LOCATION. SAFE space. Apartment features met the description.

If you are looking for a central space to stay while taking in Toronto, this is it. (Just be prepared to bring a stool out to enjoy that AWESOME balcony.)

2025-06-29 via Nuitee
J
John
10
Water view condo
Pros:

Very good central location in Toronto with nice water view. Restaurants nearby.

2024-08-09 via Nuitee
P
praiyalan
8
Pros:

Prompt response from staff, interiors can be more cleaner .

2024-03-16 via Nuitee
K
Karen partner
6
Pros:

Ceiling light fixtures without lightbulbs but there were lamps that worked. Microwave was black inside as if something had been burned, Doors to the bathroom were water damaged at the bottom, beds were comfortable. Conveniently located.

2023-12-27 via Nuitee
A
Alexandre
6
Good overall, price was right
Pros:

Family trip with 2 kids. Great location, free parking, nice place. Not huge but better then most comparable hotels. I wouldnt call this a formal 2 bedroom though. No privacy due to layout. Elavator didnt work most of the time.

2023-12-06 via Nuitee
S
Susan
8
Pros:

Clean condo, secure building and parking, great location.

2023-12-03 via Nuitee
G
geoffrey
4
Far from Luxury!!
Pros:

this was not as described as luxury. location was amazing but laminate flooring was all pulling apart, the lamp in the bedroom had a cut wire so I had no light in room, the glass in the sliding door on one was missing so I had curtains, light fixtures were broken in numerous spots, the sofa bed was not usable in one of the 3 rooms we booked and the heat was unbearable it was 74 in the room the entire time and the ac didnt work to cool it off.

2023-11-01 via Nuitee
G
geoffrey
4
Not luxury as advertised needs reno bad.
Pros:

I have never left a negative review on this site before. I rented three rooms for myself and staff. Not one staff member of mine was happy with their rooms and they were not luxury as advertised. The lamp in main bedroom couldn’t get plugged it as wire was cut and would have caused a fire if I plugged it in so I had no light in the main bedroom. The laminate flooring is all pulling apart. Light fixtures on ceiling were not out together. One of the glass sliding walls to main bedroom didn’t have any glass in it. There was something wrong with heating room was 74 and we couldn’t get it down.

2023-10-27 via Nuitee
S
SANDEEP family
6
Pros:

What I liked-
ambience, location, excellent view, enough bedsheets, towels.
Inconveniences I faced-
1.Bathroom which had entry on both sides had no bolts; after complaints only one side was fixed. This was extremely stressful.
2. the window blinds were broken; repaired after complaints
3. although there were many plates, there was only 1 spoon and 3 forks, 1 serving spoon ; i had to eat with my hand during meals
4.there was hardly any utensils to cook
5.the AC switched off every 1 hr ; i had to get up after every 1 hr to reset.
6.unfortunately , there was no salt, sugar ,coffee in the apartment. Thank God, there was a Tim Hortons just next door which saved us after a transatlantic flight.
7. 150 CAD was taken in advance for cleaning; however in our stay for 9 nights , no one had cleaned the apartment
8. This apartment is simply not worth the cost if the amenities provided/ not provided are considered; it was handed over without proper reviewing.

2023-10-16 via Nuitee
J
John
4
Pros:

Not a fan of management. One star deducted as they don't honour advertised pricing on Expedia. Another star deducted as they promised an updated invoice for my employer's reimbursement during my stay, but they never gave one. Contacted management again, said I'd get it soon. Five days later, still nothing. Another star deducted as they moved my booked condo to a completely different building blocks away and then I had the hassle of coordinating in getting moved again to be closer to my colleagues. Won't stay again in a property manager by Luxury Homes Stays LLC nor Omitua Inc.
Building and condo was nice (14 york st). Great view of Lake and CN tower. However, the A/C wasn't adequate enough to keep up my the sun's rays so needed to keep blinds closed.
The building doesn't have enough elevators - took about fifteen minutes or so in line to get on the elevator during peak times.
Lastly, tv only offered your own streaming service with no cable.

2023-10-09 via Nuitee
J
Jeffrey family
6
Pros:

Condo was clean and overall comfortable, and location is fantastic (walkable to most attractions in central downtown Toronto, nearby amenities). However the beds were not comfortable, the building isn't in the greatest condition, and not having onsite staff who can assist was a negative. The management staff we worked with virtually were very responsive and helpful, but the check-in/check-out process was not smooth (instructions changed a few times, and it was not self-check-in as the listing indicated).

2023-10-02 via Nuitee
S
Sean
10
Pros:

It was in a very good area of town, lots of places to walk to, wonderful views of the lake and the CN tower, very quiet and safe, very clean and the staff was super helpful and nice and it was just overall a wonderful place to stay!

2023-09-20 via Nuitee
D
Dawn family
4
Pros:

The condo was nice but i asked for early check-in at 4 instead of 5 they said yes i could but check out at 11 so i didnt get my room till 5 so other then that great could use chairs on baloney but none so i rate a 4

2023-09-17 via Nuitee
D
Dalia samantha
8
Not quite…
Pros:

Great location, views & accesible.
If you’re picky about decor or are expecting top luxury this is not it.
I’d say it’s convenient and simple. A few quirks and aesthetic issues, did not look clean when we arrived. There was leftover food in the fridge and bedcovers were stained. Another thing that is a little misleading is that they do add a cleaning fee and a security deposit which is not mentioned when booking. I’m still waiting for my security deposit and it might take 7 days for me to see it back in my account.I didn’t receive proof or a receipts for this, it’s hard not to feel nervous about it because you don’t want to be scammed. So adding that extra touch would be nice.

2023-09-09 via Nuitee
T
TANA family
6
Pros:

Nice view of the parks below and the water beyond. Free parking onsite was great, considering the high cost of parking in Toronto. The location made it easy to access areas of interest to my family. We were able to walk almost everywhere, in a half hour or less from the condo. Although the look and feel of the place did not live up to its "luxury" condo title, having two bathrooms, two bedrooms, kitchen / livingroom/ dining area WAS what my family needed. The balcony was a bonus, that if furnished, may have gotten more attention. Maybe take the luxury part out and say "Downtown Toronto Condo with Water View"would imporove & increase my 3.5 rating. Also please consider better window coverings & fixing the floors. The blinds were cheap and falling and the bedroom curtains weren't hung right. There were multiple gaps between, and nicks in, the floor panels. Also, where the carpet meets the regular flooring to one of the bedrooms, there was something sharp that would stick us in the toes as we crossed the threshhold. Please fix that. Instead of Old Spice as a shower gel, try a neutral brand and smell. Better washcloths should also be provided, as the ones we used felt like microfibre cleaning cloths. Run some liquid draino on a regular basis, as the sinks and showers drained slowly. Consider providing a box or two of tissues, a pair of oven mits, cooking oil or spray, coffee tea, sugar, salt and pepper... and a dust pan. This review speaks to the minimal standards I would ex

2023-08-29 via Nuitee
J
Jon
10
Great location and views
Pros:

Overall our stay was very nice. I know I was a little confused, so I'll start with this booking was for one of many condos that are managed by the host. So we really didn't know where we were staying, but it ended up being an ideal location with an amazing view. The check in was a little cryptic to start as it wasn't clear what exact property we would be at and because it's not a hotel, the host has to meet you in person for check in. The size, view, amenities, and quality were all as advertised. We did have some minor issues as one of the elevators was out of service, which made getting to the 62nd floor challenging at times. There was also a temporary water outage, however the host was very prompt with communication on the issue and it ultimately was only out for a few hours. The pictures are the view from the balcony. We would definitely stay here again.

2023-07-24 via Nuitee
T
Tim
10
Pros:

Not really luxury. But well equipt and close to rogers center. It was clean and had everything we needed.

2023-07-23 via Nuitee
S
susana family
10
Pros:

Very nice place to stay, parking was nice and safe

2023-07-08 via Nuitee