Boardwalk Burleigh Beach - Official

Hotels
8.7 (1109 reviews)
1877-1879 Gold Coast Highway , Gold Coast , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great Location
Helpful Staff
Spacious Rooms
Cons:
Cleanliness Issues
Uncomfortable Beds

Categories

Cleanliness
7.88
Several mentions of cleanliness issues, such as hair and crumbs found in the room.
Service
9.35
Generally positive feedback with notes on pleasant staff interactions.
Location
9.39
Consistently praised for great location, close to beach and restaurants.
Room Quality
8.34
Mixed reviews on room comfort; some mentions of tired furniture.
Amenities
8.37
Good facilities mentioned, but a few complaints on minimal kitchen items.
Value for Money
8.83
Overall value appreciated, although some guests noted finding lower rates for similar stays.
Food and Beverage
8.38
Limited mentions but highlighted absence of breakfast options.
Overall Experience
9.05
Overall positive and enjoyable stays mentioned throughout.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:42

Property Description

Luxurious Amenities and Services
Indulge in our outdoor swimming pool, hot tub, and complimentary WiFi. Stay fit at our fitness centre and enjoy BBQ facilities for a perfect gathering.

Elegant Apartments
Relax in our well-appointed apartments featuring a flat-screen TV, kitchen, and private bathroom. Enjoy the convenience of air-conditioning and the option of adding cots for a comfortable stay.

Convenient Location
Explore nearby attractions like Pacific Fair Shopping Centre and Currumbin Wildlife Sanctuary. With easy access to Gold Coast Airport and public transportation, your travel needs are effortlessly met.

Book now for an unforgettable stay at Boardwalk Burleigh Beach!

Important information:

Please note that there is a 2.95% charge when you pay with an American Express credit card.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

When booking 4 apartments or more different policies and additional supplements may apply.

Generic construction of the Light Rail extension and nearby property is in place until approximately March 2026. Please note these projects will affect the Burleigh Heads area as a whole.

Boardwalk itself has no renovations and its full range of services and facilities are available however, during work hours there may be various levels of inconvenience and the resort will do all possible to minimize this.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 50 per person per stay when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1109 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 9.05
S
Susannah family_with_children au
8
2026-03-07 via Nuitee
T
Thomas couple au
8
Pros:

Very close in location witch was a drawing card for myself and my partner great gym and pool

Cons:

On our floor we did have renovations happening while I understand you have to keep maintenance to the hotel was just annoying with some of the machines

2026-03-07 via Nuitee
V
Vicki couple au
10
2026-03-06 via Nuitee
R
Richard couple au
10
Bloody good as usual
Pros:

Location, amenities our room

Cons:

Nothing really

2026-03-06 via Nuitee
M
Mark family_with_children nz
10
Pros:

Close to both beach and town centre

Cons:

Not the hotels fault in any way but the road works outside for Gold Coast tram extension make access difficult at times.

2026-03-04 via Nuitee
Q
Quinn extended_group au
9
2026-03-02 via Nuitee
S
Simone family_with_children au
6
Location was ideal. Room was not up to standard.
Pros:

Great location only 5-10 minute walk into the centre of burleigh. The beach is across the road and the facilities in the complex (gym, pool and spa) were great. We were also able to make use of the pool for the remainder of the day after checkout.

Cons:

The room was a complete let down, especially for what we had paid. The apartment was not very clean, so much so we had to ask for the cleaners to return. It is like the apartment had a very minimal service clean. The staff at reception were helpful and accomdating our requests. Some additional insights: the safe was broken (whilst the staff offered the one in the office they reception hours were limited. They did get a brand new safe delivered the following day). On the second night under the desk we found a ladies lacey top from someone elses stay (gross). The bathrooms were not very clean and there was mould on the floor tiles and soap scum on the shower screens. The couches and carpets were stained and marked. Whilst I understand it is hard to keep a balcony clean right next to the beach the glass and floor had not been cleaned for some time. There was a horrible smell coming out of the fridge and when we arrived in the room for the first 2 days there was a smell as if someone had left a dirty babies nappy in the apartment. It is disappointing as we have stayed previously (but in an AirBnb and had a great time) but this experience was not enjoyable.

2026-03-02 via Nuitee
A
Aileen solo_traveller au
7
2026-03-02 via Nuitee
C
Catherine couple au
6
2026-03-02 via Nuitee
A
Amanda couple au
9
2026-03-01 via Nuitee
T
Tahlia couple au
10
2026-02-28 via Nuitee
S
Salwa family_with_children au
10
2026-02-28 via Nuitee
G
Gail couple gb
7
Beautiful views and stunning apartment.
Pros:

Modern and clean with everything you would need for your stay. Lovely pool area and reception kindly provided pool towels to use during our stay.

Cons:

Not the property’s fault but the overnight ongoing tram building works were very, very noisy (even on the top floor) and you could feel vibrations from the work. This resulted in a disturbed sleep. We were not advised in advance of this planned ongoing work. This is the only reason we have marked our stay as a 7. If no works had been going on then a 10 as the apartment was stunning and staff very friendly and helpful.

2026-02-27 via Nuitee
G
Glenn family_with_children au
7
Great location - don't expect a great sleep.
Pros:

Great location, easy parking and excellent facilities.

Cons:

Bed was insanely hard. Blinds in bedroom were not up to the job of keeping out light and windows are single glazed.

2026-02-25 via Nuitee
E
Ekaterina couple au
8
Pros:

Excellent location with quick access to the beach.

Cons:

Very nice pool area, however, as there were limited sun coverings and the sunbeds were placed directly in the sunlight, we were not able to enjoy relaxing poolside as we had originally planned.

The facilities are a little dated, and the bathroom could benefit from a thorough deep clean.

2026-02-24 via Nuitee
I
Ilze Zvaigzne couple lv
8
2026-02-23 via Nuitee
L
Lauren couple au
9
2026-02-23 via Nuitee
C
Capri couple au
9
2026-02-22 via Nuitee
N
Natasha solo_traveller au
7
2026-02-14 via Nuitee
J
James couple au
10
2026-02-14 via Nuitee