Smart Place Inn Kyoto Shijo Omiya East

Hotels
Independent
8 (54 reviews)
849-1, Matsuuracho, Nakagyo-ku, Kyoto, Kyoto, 604-8362 , Kyoto , JP

Facilities

Express check-out
Free WiFi
Express check-in/check-out
Designated smoking area
Wheelchair accessible
Front desk (limited hours)
Express check-out
Change of towels (on request)

Review Highlights

Cons:
Room had a sewage smell.

Categories

Cleanliness
5.14
Room had a sewage smell.
Service
9.11
Standard quality for this hotel tier.
Location
9.15
Standard quality for this hotel tier.
Room Quality
8.1
Standard quality for this hotel tier.
Amenities
8.13
Standard quality for this hotel tier.
Value for Money
8.09
Standard quality for this hotel tier.
Food and Beverage
8.14
Standard quality for this hotel tier.
Overall Experience
8.11
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:28

Property Description

Designated Smoking Areas the convenience and comfort of our smoking guests is a top priority, offering designated smoking areas throughout the property.

Prime Location Immerse yourself in the bustling streets of Kyoto with attractions like Shijo Street and Nishiki Market just a stone's throw away.

Modern Comforts Feel at home in our well-equipped guestrooms, complete with flat-screen TVs, complimentary Wi-Fi, and cozy bathrooms stocked with premium toiletries.

Indulge in a stay that combines convenience and comfort at Meldia Stay Omiya MATSUURA.

Important information:

  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 54 reviews
Cleanliness: 5.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
K
Kar Ki Kassie
10
職員親切有禮
Pros:

職員非常有禮貌,而且鄰近車站,亦近二條城。
不過,酒店的地點需要走入小巷,晚上有一點靜。

2025-10-10 via Nuitee
?
??
4
Pros:

部屋が下水の匂いがしました。

2025-07-22 via Nuitee
S
Susumu
8
Pros:

値段が妥当
スタッフがさっぱりしている
ゴタゴタしていない周辺環境
などの点が良い

2025-06-29 via Nuitee
C
Caique
10
Hotel novinho e impecavel
Pros:

O hotel esta novinho e tudo funcionou muito bem. Eles oferecem diariamente pijamas e toalhas limpas e tem amendities liberado. A localizacao fica distancia a pe do Castelo e facil acesso as estacoes

2025-04-28 via Nuitee
R
Rafael
10
Great hotel, really clean.
Pros:

Kyoto is a lovely city and the hotel is just as good, even though is a little far from the station, is close from Subway station and a bunch of bus line, which is the main way to get around the city. The staff is great and really helpful, the room is not small and fits great. Would definitely stay there again.

2020-02-19 via Nuitee
V
Verified traveler self
10
Pros:

とてもキレイで気持ちよかったです。

2020-02-16 via Nuitee
C
Cristina partner
2
Pros:

Non è compresa la pulizia giornaliera che secondo me in un hotel è d’obbligo! Sennò sarebbe un appartamento.. inoltre non è ben specificata questa clausola! Nella struttura c’eravamo solo noi finchè l’ultimo giorno sono arrivati altri ospiti di cui hanno dato priorità sulla lavanderia anche se anche noi come ospiti avevamo il diritto di usarlo quanto loro, ancor più visto che l’avevamo occupata prima noi, siamo stati intimati di liberarla.

2020-01-02 via Nuitee
ゆ。 self
8
Pros:

清潔感があって、駅からも近く、便利なところで満足です!玄関入口にある暗証番号入力のタッチパネルが見ずらかったです。

2019-12-08 via Nuitee
V
Verified traveler
10
わかり辛い場所だったが、静かで快適だった。
Pros:

わかり辛い場所だったが、静かで快適だった。
清掃も行き届いている。
欠点は部屋が若干黴臭い。
換気の問題か?密閉性の問題かは不明。

2019-11-07 via Nuitee
V
Verified traveler
8
Pleasant Stay in Kyoto
Pros:

It's a pleasant stay in this hotel. The quality of toiletries was good. Staff are friendly but don't speak very well English. Free laundry, local and international calls are very useful. No keys to room as it's quite high tech to use codes to get in and out of the hotel and your room. The M's Information Centre is great. Free pick up and excursions available. Do need to book them in advance. Staff at the Information Centre are brilliant, very helpful. I shall use this chain hotel again. The Chinese domestic lady was extremely helpful. Location of the hotel is good but you need to research how to find it as it is at the back street but you can see it on the main road. You do need to have your mobile phone available to pick up the access code on the day of your check in. The Information Centre has a demo of check in and check out - it is quite easy. I have experienced staff manning the reception at different hours, which was useful.

2019-10-13 via Nuitee
T
Thomas
10
Best bang for your Yen
Pros:

Amazing! Very friendly and polite staff there. Our stay was so good we booked a couple extra days there. Everything inside was newly updated so it is a very clean place. Best bang for your Yen in Kyoto!

2019-09-20 via Nuitee
L
Ling
8
Modern
Pros:

Clean, good service. Very well equipped and modern.

2019-08-27 via Nuitee
V
Verified traveler partner
10
Pros:

Helped us with copies of our passport photos due to damage. Room was very comfortable and had a good shower. Would have been nice if they provided a safety deposit box

2019-08-11 via Nuitee
W
Wong
2
The worst hotel and customer service ever!!!
Pros:

This place is hard to find because it doesn't have the sign upper the building; it is hardly to find the logo in front the front door either. The staffs don't know English and being mean to the customers. My friend went to borrow the blanket from the staff room, they just didn't know and give my friend blanket with the women's "red" blanket! However, the door lock is unbelievable annoying.Every time, the numbers place in random places, and make it harder to put in the password. When I check in, I spent 2 hours and waited for the staff to come help. When I call the customer service, the girl just didn't know English and asked my name multiple times! That's okay, but her attitude is unbearable rude! Whatever, I am not going back again anymore.
Anastasia

2019-07-27 via Nuitee
J
JorisV partner
6
Pros:

Hotel close to the Hankyu line (Omiya Station). No daily housekeeping, only every 3 days. WiFi didn't work, even after mentioning it at the staff at the 'reception'.
Overall, you get what you pay for. In this case, not too much.

2019-07-24 via Nuitee
D
Daisuke
10
good
Pros:

素泊まりであれば、非常に良いです。お部屋は清潔でした。四条大宮駅にほど近く交通の便も良い。また、利用したいです。

2019-07-15 via Nuitee
V
Verified traveler partner
8
Pros:

Struttura nuova e molto confortevole.
Ottima posizione.
Check in e check out rapidi.

2019-06-14 via Nuitee
J
Jiayi
6
Pros:

There’s only room service every three days. Hotel is adopting smart technology so expect less staff & more interfaces to interact with. Might not be suitable for people who are not tech savvy. The room feels weird as we kept waking up in the middle of the night

2019-05-31 via Nuitee
V
Verified traveler family
2
Pros:

No complaints

2019-05-25 via Nuitee
V
Verified traveler
8
チェックイン情報が来なかった。
Pros:

時間になってもチェックイン情報がメイルで届かず少し不安になった。ホテルに到着したらスタッフが居て問題無く部屋に入れた。この件だけがマイナス、その他はGood!!.

2019-05-22 via Nuitee