Tlk Apartments And Hotel

Im a immigrant. Hotel isnt good enough for me. No swimming pool or sauna. The free food isnt great, Steak always undercooked. Lovely full English with sausage and bacon though

Average hotel but what let it down was:
a) the check-in filling out forms when all provided at time of booking. Reception taking photos of credit cards with personal phones is risky and not standard.
b) after asking 3 times with 2 different reception staff to get the heater turned off in my room (roasting) as the controls did not work on the radiator. Nothing happened and not fixed over a couple of days

Stayed here for 1 night with my daughter and daughter in law for Olly Murs gig at O2. Very clean and tidy. Staff v helpful. Plenty of parking. Kettle microwave and television in situ. Thee staff on duty couldntdoo enough. Would most definitely stay again. Photos include the view from our kitchen area.

Oh my God! I have never been to a worse place!! Genuinely shocked! Police on site to watch for trouble, the room visibly filthy, tramps milling around, constant shouting & swearing from outside and as for the “car park”. If you hate your car then leave it there. Even the policeman up on the first floor said “if you do have to stay here, do not leave your car round here”! Trust me please, avoid!

Definitely a dated old budget hotel
Check in service poor with staff wanting you to do it yourself online whilst they play on their mobile and then the online check in system does not work very well
Only 2 free to air TV channels
Walls are thin and you can hear neighbour snoring - was ok for me as deep sleeper but if you’re not…

Overall experience was good… wanted to get the sheets on the bed changed but the room service said since we’ve only been there one night there will do so the next day but the never did.

There was a leak from the ceiling in our room (we were in a room upstairs) and we had to put towels on the floor and the counter. Now we would have told someone but the reception was closed early for the night so we just dealt with it as this occurred on on our last night.

Cleanliness, Staff are very friendly. Close to shopping centre.

De ligging was heel goed. Het hotel zelf was vreselijk. De bedden moeten nodig vervangen worden, de verwarming kon niet uit dus was het erg heet. Wij hebben geen service gehad. Diverse malen naar beneden gemoeten om toilet papier en handdoeken te halen.

Staff friendliness

We hebben een prima tijd gehad alles wat we nodig hadden we. We hadden zelf een koffiekan en vilters mee genomen.
We moesten we wennen aan het geluid wat vooral in het weekend uit de bar kwam daar werden wij een paar keer wakker van. Maar verder hebben wij een geweldige tijd gehad. Het is ook op een prima locatie wij hebben alles lopen of met het openbaar gedaan.

Booked blind then read reviews. Cancelled straight away no refund lost £153? Keep it who wants to stay in a filthy room, drug dealers, brothel's and unsafe parking. Read your own reviews and hope you go bust. Bunch of terrible rip off cowboys.

Clean and good size rooms. Bed uncomfortable and could hear TV’s through the walls. Above floor was creaky so noisy. Windows opened onto outside corridor do need not feel safe leaving open.fridge noisy so switched off.

I honestly don’t know what people expect for the prices TLK charge, yes there may be a few things wrong due to past guests not respecting the apartments, what do you expect them to do replace everything that shows wear ! The main things that matter are all very good in my opinion, beds are very comfy and clean, bathroom and kitchen area were spotless, to have a fridge/microwave etc for the price you pay is fantastic value to me, and contacting them over WhatsApp is simple if you have any problems and they answer extremely quickly so another plus there, but anyone who isn’t happy please feel free to stay at the Premier inn or similar places around and pay 2 or 3 times as much (for far less) ! Well done TLK i think you are doing a great job 👍

The 'hotel' was grubby and stank of smoke. Had we not been on the top floor we would have left. The carpet hasn't even had a casual hoover, crumbs and the back of an earring in the middle of the floor, sticky spots and just plain dirty. The walls in the bathroom were grim. There was one bowl, one spoon in a room for up to 3 people. We asked for a bowl and didn't get one. It is right next to a bar so one of the nights there was thumping music until gone 11. The floor was also super creaky so I pity our downstairs neighbours.
Positives, the kettle and fridge worked, there was decent hot water.

We paid in advance and then tried to cancel a week before our arrival.
No refunds were given so we lost the whole cost of our stay.
We heard later that it was in a very rough location.
Don't book if you want to cancel later.

To all the travelers please don’t go to this place ! It’s a total fraud the photos shown on the websites are totally deluded it’s not modern it uses the most low quality materials and worst of all it’s filthy! The carpet was totally dirty stained with burned marks of cigarette! I booked a non smoking room and was given a room with an intense smell of cigarettes! Just disgusting I have requested the reception to give me another room and they respond they were fully booked . I had to find another place last minute had to pay loads of money for that because it was last minute requested refund and the manager only replied 2 days later saying that refund was impossible as I had booked a non refundable policy! Please stay away of these place !!!the manager only cares about money and zero care about the customers

No hot water on upper level for days and still renting out rooms

Decent price for London and nice big room. would have been better with more tea and coffee provided as we soon used up all the milk with 3 of us sharing. first morning there was no hot water but fixed for the second day so I assume it was a temporary issue, the rest of the bathroom was fine. No air con but again it wasn't advertised so cant complain. Sheets were clean, bed was comfy and pillows also comfy. Decor needs redoing in some places and a decent sized wardrobe would be good. For the price it ticked the boxes but its not a place i would go to impress - simply as a cheap and relatively clean (bedding and towels seemed clean - not so sure about the carpet) place to get some sleep

I stayed at their studio apartment in Beckenham Junction, No stove as advertised had to complain before they sent me one ,but the space was too small and no fan,the alarm was triggered, it took 40 minutes before that was turned off.The apartment also didn't have an iron,when they managed to send one it was a mini iron that looked like a toy. In all this no compensation!Terrible!

We also wish we had read the reviews before staying at this hotel. Me and my sister booked to stay one night here to go to a concert nearby.
The room looks nothing like the pictures. It's dark , dingy and dirty. It was the grubbiest hotel i have ever stayed in. We would have complained but we were only staying one night and were in a rush to get to the concert so we decided to leave it.
The problem didn't stop by the time we left.
Unfortunately I left a couple of items in my room to which I phoned the hotel straight away once I realised I had left then in the room.
After calling numerous times, I was told that nothing had been found by housekeeping.. so this leads me to believe they were stolen. Stay very clear from this dump.