The Old Bell Hotel

Hotels
9 (1162 reviews)
Abbey Row, Malmesbury , Malmesbury , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Fax/photocopying
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Excellent breakfast
Beautiful hotel
Quirky design
Cons:
Overpriced for facilities
Old furnishings
Dirty carpets
High drink prices

Categories

Cleanliness
8.46
Some comments indicated issues with maintenance, such as battered paintwork and dirty carpets.
Service
9.43
Consistently praised for being friendly and attentive.
Location
9.47
Highlighted as very good and within a charming area.
Room Quality
8.42
Some rooms were noted as slightly uncomfortable with old furnishings.
Amenities
8.95
Good amenities, though drinks were remarked as expensive.
Value for Money
8.41
Several reviews indicated that it felt overpriced for certain facilities.
Food and Beverage
9.46
Excellent food quality noted; breakfast and meals received high praise.
Overall Experience
9.43
General sentiment reflected enjoyment and comfort during stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:08

Property Description

Historic Charm and Character
Step back in time and immerse yourself in the rich history of England's oldest purpose-built hotel. From log fires to period furniture, every corner exudes historic charm.

Prime Location
Nestled next to the famous Abbey in Malmesbury, and conveniently located near the Cotswolds and M4 motorway, The Old Bell offers the perfect base for exploring the picturesque surroundings.

Unique Room Experience
Individually furnished rooms provide a blend of traditional elegance and modern comfort. Whether you prefer a cozy, period-style room in the main house or a light-filled retreat in the Coach House, each accommodation is a unique experience in itself.

Experience quintessential English hospitality at The Old Bell. Book your stay now for an unforgettable getaway.

Important information:

Please note that the following rooms are located on upper-level floors:
- Double Room - Character
- A unit of 'Deluxe Double Room'

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for £25 per person per night when using an existing bed.
    Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1162 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
S
SANDRA • couple • gb
5
Malmesbury is lovely, had a good time.
Pros:

Is a nice hotel, the communal rooms are good, The bed was comfortable, our view over the street and church was nice. The daily room cleaning was good.

Cons:

Because of the shape of the bath it was impossible to shower (over the bath) without drowning the floor and having the shower curtain sticking to you. The beam over the bath also meant difficult to avoid banging ones head. Would have liked a bigger bed. Breakfast could be improved, nicer brown toast and fruit. The bowl of tinned peaches was empty and despite a request for some none appeared, there was just fresh apples and what seemed like tinned pineapple. Breakfast staff on Wednesday morning were much better than those on Tues and Monday.

2026-05-15 • via Nuitee
Q
Quirico • solo_traveller • it
8
2026-05-13 • via Nuitee
B
Brian • solo_traveller • gb
10
Pros:

Situation

2026-05-13 • via Nuitee
E
Eve • extended_group • gb
10
2026-05-11 • via Nuitee
C
Cath • couple • gb
10
Great hotel in a lovely village. Fantastic location for attending Badminton Horse Trials
Pros:

Friendly helpful staff. Interesting hotel decor.

Cons:

Parking was a bit stressful.

2026-05-11 • via Nuitee
N
Nichola • solo_traveller • gb
9
I would definitely recommend this charming hotel
Pros:

Friendly, happy staff. Excellent food. Beautiful bedroom and very clean en-suite shower room.

2026-05-11 • via Nuitee
L
Louise • family_with_children • gb
9
Pros:

Lovely room

Cons:

The dinner was t good and very expensive breakfast was good just not the dinner over cooked left both nights dinners

2026-05-10 • via Nuitee
N
natalie • family_with_children • gb
10
I would definitely stay again
Pros:

Breakfast room was lovely great choice
Dinner was very good staff were very accommodating

Cons:

More staff in the bar area not enough seating as There was a private function

2026-05-10 • via Nuitee
R
Robert • couple • gb
10
Perfect stay
Pros:

Lovely, comfortable stay. Perfect location with free parking.

2026-05-09 • via Nuitee
D
Dionne • extended_group • gb
10
Beautiful old building, lovely hotel.
Pros:

Breakfast was super, lovely selection and delicious. Beautiful dining area, very relaxed and enjoyable.

2026-05-08 • via Nuitee
E
ELENA • extended_group • es
10
2026-05-08 • via Nuitee
E
eleonora • solo_traveller • gb
10
2026-05-06 • via Nuitee
P
paula • couple • im
4
best thing nice staff and wallpaper ! shabby but not chic
Pros:

ok but music grated and details like extra hot water with tea missing toast poor finished plates not removed coffee poor

Cons:

shabby and untidy

2026-05-06 • via Nuitee
S
sarah • solo_traveller • gb
9
Pros:

Warm and quirky decor. A great place to stay.

2026-05-06 • via Nuitee
R
RebeccaBloomberg • solo_traveller • it
9
2026-05-05 • via Nuitee
S
Simon • couple • gb
10
Delightful beauty and charming location
Pros:

Amazing location, lovely staff and charming facilities.

2026-05-05 • via Nuitee
E
Elisabetta • couple • it
9
Very english
Pros:

Posizione ottima per visitare tutta la regione. Ricca scelta per la colazione. Ristorante molto buono. Tutto quello che ci si aspetta da una struttura nelle campagne inglesi.

2026-05-05 • via Nuitee
M
majo • couple • es
10
Simplemente de ensueño.
Pros:

Todo, el alojamiento decoración y limpieza exquisita, habitaciones preciosas, impecables , súper cómoda , superó altamente mis expectativas, parece que estás en un cuento en cualquier parte de sus instalaciones, nos dejaron empezar a desayunar antes ya que nos teníamos que ir pronto al aeropuerto, el desayuno sin palabras riquísimo, nos hicieron hueco para cenar a pesar de no tener reserva en el rincón que elegimos, el personal de 10. La experiencia de 10. Y el hotel por fuera y por dentro una auténtica maravilla.

Cons:

Nada, todo perfecto.

2026-05-04 • via Nuitee
C
Charles • couple • gb
10
the best place to stay in the local area! We loved it and the decor is awesome
Pros:

Decoration and room was amazing with great food and drink options. Great location, best in the area! Staff were great too

Cons:

Thin walls but not too bad!

2026-05-04 • via Nuitee
I
Inés • couple • gb
8
Charming hotel recently renovated
Pros:

Lovely old main house, great location and funky decor throughout.
The lounge and outdoor seating areas are great for drinks.

Cons:

Would have loved a more creative restaurant menu. But overall the food was pretty good.

2026-05-03 • via Nuitee