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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Fax/photocopying
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Packed lunches
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Non-smoking throughout
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Coffee Shop on site
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
Review Highlights
Categories
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Property Description
Historic Charm and Character
Step back in time and immerse yourself in the rich history of England's oldest purpose-built hotel. From log fires to period furniture, every corner exudes historic charm.
Prime Location
Nestled next to the famous Abbey in Malmesbury, and conveniently located near the Cotswolds and M4 motorway, The Old Bell offers the perfect base for exploring the picturesque surroundings.
Unique Room Experience
Individually furnished rooms provide a blend of traditional elegance and modern comfort. Whether you prefer a cozy, period-style room in the main house or a light-filled retreat in the Coach House, each accommodation is a unique experience in itself.
Experience quintessential English hospitality at The Old Bell. Book your stay now for an unforgettable getaway.
Please note that the following rooms are located on upper-level floors:
- Double Room - Character
- A unit of 'Deluxe Double Room'
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
Wired internet is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 17 years old stay for £25 per person per night when using an existing bed.
Children up to and including 12 years old stay for £25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Lovely old building in an excellent position right next to the Abbey - cosy well-decorated interiors. Our room, though small, was comfortable.
Value for money didn’t feel great - we paid £255 for one night with breakfast for quite a small room with a small shower room - the shower room had no shelves or any surface to put toothbrushes or general clutter. We struggled to find space in the hotel car park. Some kind of event was on in the lounge bar so we were ushered to a conservatory area which despite heaters, was quite cold and uninviting. It was a Saturday so understand it will be busy but not to be able to use the lounge bar when paying a premium price was a disappointment.
The food ,dinner, was the highlight. Very good indeed. Very generous portions. Staff were very friendly. Quirky decor. Everything Very clean.
Lovely bathroom.huge shower.
Dyson hairdryer a nice added benefit. Easy parking on site. Centrally located.
Being served a sambuca after dinner in a tumbler seemed odd!!
I asked for a smaller glass.
Style of decoration
Asking for ketchup twice and it turning up after breakfast. Water stains on ceiling, noise from room above at night.
Great break and very relaxing
All good
AMBIENCE, LOCATION, FRIENDLY CHECKING IN STAFF
Welcome prosecco drink in the lounge upon arrival, really made you feel at home. Breakfast was exceptional. The cooked breakfast was Well presented and tasted wonderful . Lots of choices. Loved the self-serve cereals, fruits & yoghurts, not having to wait for service is really nice.
Dinner was equally good. The cheese soufflé really hit the spot! Our room was a 'classic' overlooking the street and the Abbey to the side. Perhaps a trifle warm at night as the weather had turned mild after all the cold days but very comfortable with two sofa chairs by the window. Great gadgets such as the Dyson hairdryer, alongside retro phone. The fridge was much appreciated along with the coffees and teas.
Lack of consideration shown by others parking in the confined car park, when the spaces were plenty big enough and they did not have to park over their line, restricting space to drivers entry door.
It is a very nice facility. I would recommend it. Very interesting inside.
nothing
design, decor, facilities, food
parking is small and the other one is a little walk away, would be good to know where to park ahead of the travel
It was warm and a welcoming space. It's an interesting building with creative decoration. The quality of the restaurant is good.
I'm elderly and I found the reception staff polite but not really interested in the customer. I phoned ahead about the car parking and really needed to know that I should look for the road beside the Inn. I was not told this. The server in the evening was exceptionally helpful though.
I liked my room but did report the malfunctioning shower and loose shower clip.
Room was beautiful, spotlessly clean, warm, bed very comfortable.
Tea and coffee facilities in the room
Toiletries were lovely, you can purchase these from reception to take home
Dinner was excellent with al a carte or lounge menu, you could also choose to sit in either the restaurant or lounge to dine
Breakfast was again excellent, lots of choice of both continental and hot food
Staff were absolutely lovely, very friendly
Nothing at all, this hotel has got it just right
The location, the decor, the staff and the food.
N/A
Delicious evening meal and breakfast. Very helpful and welcoming staff. Lovely atmosphere
Nothing to dislike
The 13th Century hotel was in an outstanding location.
The hotel stands right next to the Abbey.
Lovely architecture and welcoming atmosphere.
Mismatched furniture. It would have been better to have more period furniture, although we did like the quirks of the giraffes.
The breakfast was superb, in fact my wife said it was the best bacon she'd ever tasted! The room was spacious and really well designed. The team has taken the time to put a fan in it to help us in the hot conditions, and we appreciated the fruit and chocolate for our wedding anniversary.
The staff were all smiling Nothing was two much trouble for them and they were more than helpful. I have never had nicer bath towels in any hotel. So very soft and white!
Only one thing. The state of the washbasin in our room
We liked everything but the standout was the friendliness and helpfulness of staff
The tea served at breakfast wasn't very strong
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