Ice House Hotel

Hotels
8.8 (376 reviews)
The Quay , Ballina , ie

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Excellent spa facilities
Cons:
Issues with cleanliness
High prices for value received

Categories

Cleanliness
8.3
Several guests mentioned cleanliness as a positive aspect, but some indicated issues like the smell in corridors.
Service
9.3
Staff were frequently praised for their friendliness and helpfulness, enhancing the overall guest experience.
Location
9.3
Location received high marks for its beauty and quiet surroundings, contributing to a relaxing stay.
Room Quality
8.8
Rooms were described as nice and comfortable with great views, though some noted issues with temperature.
Amenities
8.8
Spa facilities were enjoyed, but inconsistent quality was mentioned, especially regarding breakfast offerings.
Value for Money
8.3
Some guests felt the price was high for the value received, particularly during high season.
Food and Beverage
8.3
Food quality was highlighted positively, but service and atmosphere in the restaurant received criticism.
Overall Experience
9.3
The overall experience was rated highly, with many guests emphasizing the fantastic views and memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:46

Property Description

Stunning River Views and Luxurious Accommodation
The Ice House Hotel in Ballina offers breathtaking views of the River Moy Estuary. Each room features floor-to-ceiling windows, super king-sized beds, Wi-Fi, and flat-screen TVs for a truly luxurious stay.

Award-Winning Chill Spa and Waterside Garden
Indulge in relaxation at the Chill Spa, recognized for its excellence. Enjoy the thermal area and unwind in the Waterside Garden, offering a serene atmosphere for ultimate rejuvenation.

Unique Dining Experience at Restaurant 54° 9°
Dine at Restaurant 54° 9° and Cocktail Bar, where you can savor delicious meals while overlooking the picturesque River Moy. The historic ice store conversion adds a touch of charm to your dining experience.

Experience luxury and tranquility at Ice House Hotel - book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 376 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
C
Conor • couple • ie
8
Pros:

Fab location nice spa

Cons:

Food menu does not meet expectations

2026-03-06 • via Nuitee
L
Lorraine • couple • ie
7
Pros:

Bedroom was lovely

Cons:

Spa was a let down, very noisy . Very overpriced.

2026-03-02 • via Nuitee
C
Charles • solo_traveller • ie
8
2026-03-02 • via Nuitee
M
Maria • couple • ie
10
Excellent!
Pros:

Spa was amazing, the price is definitely reasonable. The food was delicious and the restaurant had a lovely view. The staff were so helpful and kind, especially Matthew at the front desk. We will absolutely be back for an extra night.

2026-02-24 • via Nuitee
C
Conor • couple • ie
10
2026-02-22 • via Nuitee
R
Richard • couple • ie
10
2026-01-28 • via Nuitee
K
Kieran • couple • ie
6
Very nice, but a couple of things could be improved
Pros:

Hotel itself and location were very nice. Spa was lovely. Staff were friendly.

Cons:

Little things but the breakfast needs work in my opinion, it looks and tastes cheap ( the food that's made to order). Also myself and my partner ordered steaks cooked differently, and when the server served us the food didn't know which was which. Also as a paying guest I don't think you should have to pay extra to use the Jacuzzi.

2026-01-25 • via Nuitee
A
alison • couple • ie
7
2026-01-23 • via Nuitee
L
Laura • couple • ie
7
2026-01-20 • via Nuitee
S
Shirley • couple • ie
4
2026-01-19 • via Nuitee
T
Tarina • couple • ie
10
2026-01-19 • via Nuitee
K
Karen • couple • ie
8
Fantastic stay. Staff very helpful and friendly. Cleanliness also very good
Pros:

Loved how helpful and friendly the staff were at reception. The view was amazing

Cons:

Location. Was only 2 bars & 2 shops in walking distance

2026-01-19 • via Nuitee
O
Orla • couple • au
10
2026-01-16 • via Nuitee
A
Anne • couple • ie
10
Couple time together
Pros:

The hotel staff. We were met with hospitality by every member of the staff.

Cons:

No shower cap in the bedroom

2026-01-12 • via Nuitee
D
Douglas • solo_traveller • ie
6
2026-01-11 • via Nuitee
W
Wayne • couple • gb
8
2026-01-04 • via Nuitee
K
Kieran • couple • ie
9
2025-12-31 • via Nuitee
E
Eva • solo_traveller • ie
9
What a fabulous place, lovely staff, super spa but the food was so below par. The Full Irish was so stingy, and chicken
Pros:

Loved the Property.

Cons:

The menu was APPALLING.

2025-12-29 • via Nuitee
E
Ernesta • couple • ie
10
Pros:

Super Grazi vieta❤❤❤, Malonus aptarnavimas❤❤❤ Maistas❤❤❤

2025-12-21 • via Nuitee
C
Cathal • couple • ie
5
Good place but won’t return with the same gentleman that was there when checking out
Pros:

Good facility

Cons:

The gentleman on reception was ignorant and shouldn’t work in hospitality

2025-12-17 • via Nuitee