Ice House Hotel

Hotels
8.8 (411 reviews)
The Quay , Ballina , ie

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Excellent spa facilities
Cons:
Issues with cleanliness
High prices for value received

Categories

Cleanliness
8.3
Several guests mentioned cleanliness as a positive aspect, but some indicated issues like the smell in corridors.
Service
9.3
Staff were frequently praised for their friendliness and helpfulness, enhancing the overall guest experience.
Location
9.3
Location received high marks for its beauty and quiet surroundings, contributing to a relaxing stay.
Room Quality
8.8
Rooms were described as nice and comfortable with great views, though some noted issues with temperature.
Amenities
8.8
Spa facilities were enjoyed, but inconsistent quality was mentioned, especially regarding breakfast offerings.
Value for Money
8.3
Some guests felt the price was high for the value received, particularly during high season.
Food and Beverage
8.3
Food quality was highlighted positively, but service and atmosphere in the restaurant received criticism.
Overall Experience
9.3
The overall experience was rated highly, with many guests emphasizing the fantastic views and memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:46

Property Description

Stunning River Views and Luxurious Accommodation
The Ice House Hotel in Ballina offers breathtaking views of the River Moy Estuary. Each room features floor-to-ceiling windows, super king-sized beds, Wi-Fi, and flat-screen TVs for a truly luxurious stay.

Award-Winning Chill Spa and Waterside Garden
Indulge in relaxation at the Chill Spa, recognized for its excellence. Enjoy the thermal area and unwind in the Waterside Garden, offering a serene atmosphere for ultimate rejuvenation.

Unique Dining Experience at Restaurant 54° 9°
Dine at Restaurant 54° 9° and Cocktail Bar, where you can savor delicious meals while overlooking the picturesque River Moy. The historic ice store conversion adds a touch of charm to your dining experience.

Experience luxury and tranquility at Ice House Hotel - book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 411 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.3
Overall Experience: 9.3
G
Gareth couple gb
10
2026-08-24 via Nuitee
S
Sharon couple ie
5
Nice hotel but I won’t be returning
Pros:

Lovely location. Great lady on desk on check in.

Cons:

One of our starters were cold and the fish, as part of main course was tasteless.
The fact that all guests have to pay to use the steam room/sauna and hot tubs is a joke. One of the rooms was out of order. I felt that it is a bit much to pay up near €400 for a hotel room and then be expected to pay €60 for a couple to use these facilities. There is no swimming pool so this facility I believe should be made available to guests staying in the hotel.
The lack of a bar area wasn’t great either.

2026-08-23 via Nuitee
S
Susan couple ie
10
2026-08-23 via Nuitee
J
Joanne couple gb
4
365 euro for one night did not match the experience in the hotel.
Pros:

The view of the river and the food were the highlight of our stay

Cons:

The cost did not match the experience. We paid 365 euro for one night and then had to pay a further 60 euro just to use the spa facilities. Overall a very expensive night away.

2026-08-19 via Nuitee
J
Jack O Connor couple ie
10
Enjoyed absolutely every minute!
Pros:

Food was excellent as was the treatment from staff at all times. Thermal suite was a big hit. Really lovely, relaxing experience!

2026-08-18 via Nuitee
M
Mary solo_traveller ie
5
Disappointed
Pros:

Comfort of room

Cons:

No treatments available when I tried to book in advance...bar food was poor, service slow

2026-08-14 via Nuitee
S
Sophie couple ie
10
Unbelievable!
Pros:

It was absolutely phenomenal! The staff were so friendly and accommodating. The spa was to die for! and the rooms WOW! we loved every second of it. we could have stayed forever! Great stay Great staff and even better location. Really nice and quiet area overlooking the water. We will definitely be returning!

Cons:

n/a

2026-08-11 via Nuitee
W
Wang couple cn
8
2026-08-03 via Nuitee
A
Adrian solo_traveller gb
10
2026-07-23 via Nuitee
K
kay couple ie
9
fabulous hotel to enjoy Ballina in.
Pros:

love the location and waking up to the river view. Wonderful staff who are chatty and cheerful. Mid summer in mid heat was difficult without air con, but otherwise fantastic!

Cons:

air con

2026-07-22 via Nuitee
A
Ana couple dk
9
Incredible stay at the Ice House. Beyond our expectations, thank you so much.
Pros:

Everything at the property is spotless and the atmosphere is calm. We were very well taken care of. It’s a very well run hotel in a stunning location, only a short walk to Ballina where there’s more fabulous hospitality. Thank you so much.

2026-07-22 via Nuitee
B
BOC solo_traveller ie
9
Pros:

The wellness centre was fabulous 👌

2026-07-21 via Nuitee
C
Carey solo_traveller ie
10
Pros:

Everything from start to finish food was really good staff were friendly and the hotel was fabulous we had a wonderful stay ❤️ it was our wedding anniversary and there was a lovely welcome gift and card in room was so thoughtful

2026-07-18 via Nuitee
A
Anna couple ie
6
Pleasant but read the terms and conditions!
Pros:

The view is beautiful. Very scenic to watch the kayaks and boats go by.

Cons:

The spa was an additional cost to our room type (deluxe) which we just seemed really unnecessary given that the room itself was very expensive but is pretty basic so I’ve no idea what you’re paying for if the spa access isn’t included.

2026-06-28 via Nuitee
D
Davinder couple jm
9
Magnificent
Pros:

A fantastic location. Very relaxing but also vibrant. Looking forward to coming back

2026-06-24 via Nuitee
A
ANNE couple ie
9
2026-06-17 via Nuitee
V
Veronique couple fr
9
Magnifique !
Pros:

L emplacement est magnifique, l accueil parfait , la chambre dans la nouvelle aile est magnifique, au raz de le rivière , le restaurant très bon , le spa magnifique !

Cons:

Améliorez le buffet du petit déjeuner !

2026-06-10 via Nuitee
F
Frances couple ie
7
Fab
Pros:

It was lovely and comfortable.

Cons:

The food was not great for dinner steak cooked well done instead of medium rare

2026-06-01 via Nuitee
A
Adrian couple ie
3
Very disappointed
Pros:

Lovely place but the food the bed so bad was my birthday weekend and was very disappointed

Cons:

That it was over looking the river not

2026-05-23 via Nuitee
J
Joseph solo_traveller ie
8
Pity about a potentially good cooked breakfast
Pros:

Great location, wonderful back story. Helful, friendly staff

Cons:

Cooked breakfast was not recently cooked,

2026-05-22 via Nuitee