Hotel Gloria de Sant Jaume

Hotels
9.8 (593 reviews)
Carrer Sant Jaume, 18 , Palma de Mallorca , es

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Fabulous staff
Good value for money
Stylish design
Cons:
Poor breakfast quality
View from bedroom window was not desirable
Noisy outside

Categories

Cleanliness
9.49
Rooms were clean but some areas had issues like the shower handle.
Service
9.99
Staff went above and beyond, described as friendly and helpful.
Location
10
Great location, central and away from crowds.
Room Quality
9.95
Rooms were stylish and comfortable but showed some wear.
Amenities
10
Great amenities including a rooftop pool, albeit with some service issues.
Value for Money
9.97
Good value with great service and atmosphere.
Food and Beverage
9.01
Breakfast was not fresh and disappointing compared to the rest of the experience.
Overall Experience
10
Overall a fabulous stay with memorable moments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:27

Property Description

Luxurious Spa and Rooftop Terrace
Hotel Gloria de Sant Jaume offers a luxurious spa experience with an indoor pool, sauna, and hammam, perfect for relaxation. The rooftop terrace, featuring a pool and stunning city views, provides a serene escape for guests to unwind.

Charming 19th-Century Building
Step into a blend of tradition and modernity at Hotel Gloria de Sant Jaume, housed in a beautifully restored 19th-century building. The hotel's design showcases traditional elements such as exposed wooden beams, hydraulic tiles, and elegant marble bathrooms.

Elegant Rooms with Modern Amenities
Each room at Hotel Gloria de Sant Jaume is thoughtfully designed for comfort and convenience, offering free WiFi, air conditioning, smart TV, and Nespresso coffee machine. Guests can indulge in luxury toiletries, plush bathrobes, and slippers for a truly pampering stay.

Experience the epitome of luxury and relaxation at Hotel Gloria de Sant Jaume. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.8
Based on 593 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.95
Amenities: 10
Value for Money: 9.97
Food and Beverage: 9.01
Overall Experience: 10
N
Nicholas couple gb
10
Second time staying here and will stay again.
Pros:

Everything excellent, staff, Ambience, location food.

Cons:

No complaints

2026-07-14 via Nuitee
J
Julien solo_traveller fr
10
Tout était parfait
Pros:

Tout,
Nous ne sommes pas habitués aux établissements de ce standing, mais nous avons tout adoré.
L'accueil parfait, les conseils pour découvrir la ville, le personnel aimable et aux petits soins (nous sommes arrivés très tôt le 1er jour, mais la chambre étant prête nous avons pu en prendre possession, le petit dej nous a été offert ce jour-ci aussi)
La chambre sublime, avec un lit de qualité.
Le spa (piscine un peu fraîche) avec la piscine sur le rooftop (petite mais plus chaude).
Le petit déjeuner avec du choix et hyper bon.
La bouteille de vin qui nous attendait dans notre chambre pour le dernier soir.
Bref, si nos finances nous le permettent nous essayerons de revenir avec plaisir.

Cons:

Rien, c'est parfait

2026-07-08 via Nuitee
W
William couple gb
9
Fantastic with a special mention to staff, definitely stay again
Pros:

Location, hotel was lovely, food was great, staff were great

Cons:

Nothing

2026-07-07 via Nuitee
M
Merriel couple gb
10
Blown away, by location and facilities, most definitely stay again
Pros:

The staff were exceptional and a credit to the hotel. In a fabulous boutique hotel that made us feel very welcome from the moment we arrived. A welcome cocktail and ‘checking in’ whilst sitting in the lounge was a special touch and felt a bit more personal.
The roof top pool area is just stunning, we were pleasantly surprised with its facilities, everything you could wish for, pool towels parasols as well as a pool service offering lunch drinks etc… never felt busy, in fact most of the time had it to ourselves. Lovely place to relax after a day of sightseeing. And the sun stayed up on the roof till very late if you wanted to make the most of the sunshine .
Breakfast was just exceptional with plenty of choice.
Location just perfect, walking distance to everywhere, only few steps from the main ramblas.

Cons:

There was absolutely nothing not to like about this little corner of paradise

2026-07-07 via Nuitee
R
Richard couple gb
9
We’ll definitely be back.
Pros:

Everything. First class.

Cons:

Nothing.

2026-07-07 via Nuitee
R
Robert solo_traveller gb
10
2026-07-01 via Nuitee
R
Ruslan extended_group lt
10
A charming boutique hotel with exceptional service, delicious food, and the perfect location—we would happily stay here
Pros:

We had a wonderful stay. The hotel is small but incredibly cozy and charming. The staff were exceptionally attentive, friendly, and always happy to help with any questions or requests. The food was delicious, and the cocktails were beautifully presented. We also appreciated the thoughtful complimentary gifts, which made our stay feel even more special. The rooms are stylish, comfortable, and full of character, preserving the authentic charm of the building. The hotel’s location is also perfect for exploring the city on foot.

Cons:

There was very little to dislike. The only suggestion would be to heat the indoor pool, as it was a bit cold. However, the small saunas were excellent and made the spa experience very enjoyable.

2026-06-30 via Nuitee
H
Hilary couple gb
9
Gorgeous boutique hotel with truly outstanding staff!
Pros:

We absolutely loved our 3 nights at Hotel Gloria de Sant Jaume. The highlights were the outstanding staff at front desk, at the bar and in the restaurant. They were all genuinely outstanding. The girls on the front desk were unbelievably helpful.
The room was a good size, bathroom was huge. The floor to ceiling glass doors were lovely opened in the morning hearing the children go to school nearby.
The bar area is small but plenty of seating and an incredibly well stocked bar. The bar staff were superb.
Breakfast was outstanding.
The rooftop area is gorgeous later in the day to chill out after a hot day in Palma. A lovely touch was having bar service up there.
The building itself is stunning and the history of it is fascinating.
The location is superb. We’ve been to Palma many times but staying here we discovered many new fab places to eat & drink.
I would not hesitate recommending this hotel and would definitely stay here again.
One tiny point, at check in it would be good to know that the restaurant isn’t open on a Monday & Tuesday. We saved Tuesday, our last night, to eat in the hotel as the reviews are excellent but unfortunately we didn’t know the restaurant was closed that night. The lovely girl on the desk did suggest an amazing place to have cocktails then somewhere local to eat that served the most fabulous tapas, so all wasn’t lost 😂

Cons:

Nothing!

2026-06-30 via Nuitee
S
Sallie couple gb
10
2026-06-30 via Nuitee
G
Geoff solo_traveller gb
10
Beautiful boutique hotel.
Pros:

The service from the staff was exceptional.

2026-06-29 via Nuitee
V
Vesna couple ch
10
2026-06-28 via Nuitee
D
Donna extended_group au
10
Gorgeous boutique hotel in a fabulous location
Pros:

Loved the building, decor and the location . Very friendly and welcoming staff

Cons:

Nothing not to like

2026-06-20 via Nuitee
M
Mike couple gb
10
2026-06-18 via Nuitee
S
Sabrina family_with_children hu
8
2026-06-17 via Nuitee
T
Theo solo_traveller de
10
Fantastisch
Pros:

Das überaus zuvorkommende und hilfsbereite Personal!

Cons:

Da gibt es nichts

2026-06-17 via Nuitee
N
Nicole Pech couple de
9
Perfektes Boutiquehotel für einen Städtetrip
Pros:

Das Hotel liegt inmitten der Fußgängerzone in der Nähe der Rambla. Aufgrund des angebotenen Valet-Parkservices hat man keinen Stress und kann das Auto auch mal kurz vor dem Hotel parken. Bei dem Gebäude handelt es sich um ein restauriertes Herrenhaus mit wunderschönen und liebevollen Details. Das Restaurant ist sehr geschmackvoll eingerichtet und das Frühstück hervorragend. Uns wurde wirklich jeder Wunsch von den Lippen abgelesen. Das Personal ist ausnahmslos freundlich und zuvorkommend.

Cons:

Das einzig störende war tatsächlich der Lärm in der Nacht. Obwohl wir in den Nebensaison gereist sind, war es nachts aufgrund von Straßenreinigungsarbeiten und dem Leeren von Mülltonnen sehr laut. Wie schon aufgeführt handelt es sich um ein altes Herrenhaus, weswegen die Schallisolierung eben einfach zu kurz kommt.

2026-06-16 via Nuitee
S
Siobhán couple ie
10
Wonderful hotel, beautiful interior and very friendly staff
Pros:

The hotel was beautiful. The staff were very friendly and helpful. The facilities were wonderful. We would definitely stay here again very happily. We were flying home that evening of the day we checked out and and we were able to leave our luggage there and use the spa facilities while we waited. Breakfast was delicious, and the spa and rooftop terrace are both beautiful spaces

Cons:

Unfortunately the noise from the street was very bad when we went to bed. This is probably due to it being a listed building with old/original windows but I had to use earplugs and was still woken repeatedly by noise

2026-06-15 via Nuitee
U
Udo solo_traveller de
9
2026-06-15 via Nuitee
D
darren couple gb
10
Can’t wait to stay again
Pros:

The Property is outstanding it is perfection so clean and stylish
We loved it and can’t wait to go back .

Cons:

Nothing full stop !!!!

2026-06-10 via Nuitee
M
Mariana couple br
10
Pros:

Localização, decoração, area do spa, café da manhã excepcional e recpcionistas muito atenciosos.

Cons:

Nada

2026-06-04 via Nuitee