Pets allowed

Facilities

Free WiFi
24-hour front desk
Terrace
Garden
Designated smoking area
Wheelchair accessible
Outdoor furniture
Breakfast available (surcharge)
Television in common areas
Billiards or pool table
See all facilities

Review Highlights

Pros:
Amazing staff
Owner hospitality
Cons:
Insects in room
Misleading location description

Categories

Cleanliness
4
Man bugs and mosquitoes inside my room.
Service
8.5
Amazing staff and the owner made us feel right home.
Location
7.5
They advertise oceanfront but it's not.
Room Quality
5
Insects in the room indicate a lack of quality.
Amenities
6.3
Standard quality for this hotel tier.
Value for Money
6.5
Standard quality for this hotel tier.
Food and Beverage
6.3
Standard quality for this hotel tier.
Overall Experience
6.3
Mixed feelings due to cleanliness and location issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:26

Property Description

Relaxation and Views
Indulge in the spa tub, rooftop terrace, and garden for ultimate relaxation.
Delicious Dining
Experience local cuisine at Rooftop Bar or enjoy in-room dining service.
Convenient Amenities
Benefit from free Wi-Fi, tour assistance, and a 24-hour front desk at your service.
When you stay at The Palms Resort & Bar in San Narciso, prepare for a beach getaway near top attractions. Book now for an unforgettable coastal experience.

Important information:

  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRK

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6.4
Based on 16 reviews
Cleanliness: 4
Service: 8.5
Location: 7.5
Room Quality: 5
Amenities: 6.3
Value for Money: 6.5
Food and Beverage: 6.3
Overall Experience: 6.3
P
Patrick • family
10
Pros:

Amazing staff and the owner made us feel right home

2025-07-14 • via Nuitee
M
Maribeth
4
Pros:

They advertise oceanfront but its not .

2025-06-30 • via Nuitee
R
Roberto
2
Pros:

Man bugs and mosquitoes inside my room

2025-06-23 • via Nuitee
B
Bonnie
8
Very comfortable bed
Pros:

The complimentary breakfast was great-I chose the beef tapas for breakfast and really enjoyed it. I had one of the best sleeps ever on the gel foam matrress in my room, so two thumbs up for that! If there was anything that I could find to complain about, it was the lack of a place to hang clothing. Given that the reason for the stay was a wedding, it would have been nice to be able to hang up my long dress. Also, for some reason, there were no towels provided. All in all it was a good experience.

2025-02-09 • via Nuitee
B
Buenaventura • partner
6
Pros:

-.-

2024-10-14 • via Nuitee
B
blanche
6
Pros:

Rooms are quite small for 3 people. And the price for a small room for 3 persons.
Staff are great though.

2024-03-01 • via Nuitee
I
Ivy • family
6
Pros:

Booked this property to have comfortable stay while my husband has a camping event nearby. It was convenient and near the beach area where the event is.
The room is just enough for me and my 2kids. Was not able to experience the amenities.
The only let down is when a big cockroach got into our room. Big fear! 😅
So hopefully, they do regular Baygon spray 😊

2024-02-11 • via Nuitee
E
Excelsa
10
Pros:

The place is in great location. Walk to the beach, the staff were friendly. Parking no problems. Onsite has foods. We will definitely book again.

2024-01-30 • via Nuitee
J
Jon Erwin • partner
4
Pros:

Upon initial arrival, we thought we were in the wrong alleyway. It turns out that were at the right place. We had booked the Classic Triple Room. The AC unit wasn't properly sealed - so bugs could easily fly/crawl into the room (there were a couple flys and mosquitos in the room that night). The room was tiny for a twin bed and single bed. The photos make the room appear larger than it really is. The entire room smelled like it had been cleaned with bleach, but still smelled like a public urinal. We checked out after finding out that there are better places to stay nearby.

2023-10-23 • via Nuitee
E
Excelsa • family
10
Pros:

This was a gift to my sister and niece. They had a great time there. There’s a lot of activities to do at the hotel and the neighboring hotels.

2023-05-09 • via Nuitee
T
Teresita • family
2
Pros:

Deceiving. the property location did not match the information as described in the Property advertisement.

2023-05-02 • via Nuitee
A
Aldrich Oliver Po • partner
4
Pros:

we got in at around 7-8pm, and parking situation was terrible, but their staff was kind enough to let us park on their driveway.
the toilet bowl in room 7 was clogged the entire time we were there.

2023-01-09 • via Nuitee
L
Lazario Owen • partner
10
Pros:

The staff was very friendly and helpful. Always ready to help if there was anything I needed. I definitely will go back.

2023-01-08 • via Nuitee
L
Lourdes • family
2
Pros:

very bad customer service. unhygienic jacuzzi. Approachable staff but not attending to customer's requests.

2022-05-19 • via Nuitee
A
anthony
10
Great place to stay
Pros:

Best resort in San Narciso. Jane cooked good food. The bar and pool was fun

2022-03-04 • via Nuitee
R
Rolly • family
4
Pros:

The room is clean and free breakfast is good. What really disappointing to us is their lack of good customer service. No staff is attending to our needs/inquiries. We were not also able to use the pool because on the day that we arrived, it is for cleaning until the next day it wasn't cleaned. We just left earlier than our checkout time because we cannot do anything other than going to the beach.

2021-12-21 • via Nuitee