Fairfield Inn & Suites by Marriott Athens

Hotels
Fairfield Inn
9.4 (344 reviews)
106 Burkett L Witt Boulevard , Athens , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
Laundry
See all facilities

Review Highlights

Pros:
Clean environment
Excellent customer service
Cons:
Uncomfortable beds
Low water pressure

Categories

Cleanliness
9.49
Reviews highlighted that the hotel is very clean.
Service
9.96
Several reviews praised the excellent customer service.
Location
9.5
The hotel is well located for shopping and close to the university.
Room Quality
8.45
Some guests mentioned concerns about uncomfortable beds or needed replacements.
Amenities
8.98
Amenities were adequate, but some reviews mentioned areas for improvement.
Value for Money
9.44
Standard quality for this hotel tier, aligning well with expected prices.
Food and Beverage
9.49
The breakfast received positive mentions but had some minor complaints.
Overall Experience
9.86
Most reviews reflected a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:24

Property Description

Welcome to Fairfield Inn & Suites by Marriott Athens!

Luxurious Amenities: Enjoy our outdoor swimming pool, fitness centre, and 24-hour front desk for your convenience.

Delicious Breakfast Options: Start your day right with our buffet, continental, and American breakfast choices.

Convenient Location: Just 77 km from Chattanooga Metropolitan Airport, making travel a breeze.

Book now to experience comfort and convenience at Fairfield Inn & Suites by Marriott Athens.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

9.4
Based on 344 reviews
Cleanliness: 9.49
Service: 9.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 9.44
Food and Beverage: 9.49
Overall Experience: 9.86
K
KRISTI couple us
10
Perfect for traveling!
Pros:

Cleanliness
Friendly Staff

Cons:

A little expensive for a night’s stay. We just needed a clean place to sleep. The pillows were not firm…need to have one firm and one soft for each side of bed.

2026-07-12 via Nuitee
F
Frank solo_traveller us
10
2026-07-07 via Nuitee
B
Brittany couple us
5
It wasn’t the greatest but it worked for a short stay.
Pros:

The convenience of checking in.

Cons:

We were on a very long drive so we were exhausted and left our toiletries in the car. They didn’t have body wash. The fan in the room would not continuously run and when it was on it sounded like a rocket taking off the whole time.

2026-06-15 via Nuitee
A
Angela family_with_children us
6
I will not stay at this location in the future
Pros:

The location is perfect

Cons:

When I first checked in at 4pm the front desk staff was less than favorable. She was not friendly. I finished my check in process and proceeded to my room. When I walked in the time was a disaster. It was filthy. It had not been cleaned. I had to go back down to the front desk with all luggage in hand and ask for a clean room. I received no apology. She handed me another key for a different room, straight faced and said try this. Luckily the second room had clean linen. Although there was hair in the shower and the mirrors in the room looked like someone put their hands all over them. They had not been cleaned. The cleanliness of the hotel rooms are less than acceptable. The carpet in the hallway was lifting. If you did not see where you were walking you would trip over it. I was so concerned about the cleanliness of the hotel I chose not to attend breakfast. I will not be staying at this location in the future and I will not be referring friends and family to this specific location. Which is unfortunate because I only booked at this location because I had a speech due. The roof at my house was being fixed and I needed a quiet place. I live only 15 minutes from this location and when my friends and family come to visit they normally book a hotel. I honestly expected this location to hold up to the standards as all Marriott locations normally do.

2026-06-14 via Nuitee
S
Sandra solo_traveller us
10
2026-06-08 via Nuitee
K
Kelsey family_with_children us
3
2026-06-08 via Nuitee
B
Billy couple us
10
Fantastic
Pros:

Breakfast was great

Cons:

Nothing

2026-06-05 via Nuitee
R
Richard extended_group us
10
2026-06-02 via Nuitee
G
Gary solo_traveller us
10
Pros:

I arrived early and Lakesha, at the front desk went above and beyond to find me a room at the a t time. I had a game at check in and she took the pressure off, and I was able to play with a peace of mind. The whole stay was great. I will always book with you guys.

Cons:

Everything was great

2026-06-01 via Nuitee
M
Michael family_with_children us
8
2026-05-28 via Nuitee
L
Ladyrice solo_traveller us
10
Pros:

Very friendly staff

Cons:

Didn't have an indoor pool

2026-04-26 via Nuitee
D
Danielle solo_traveller us
10
2026-03-31 via Nuitee
T
Tabatha solo_traveller us
10
2026-03-14 via Nuitee
A
Ava extended_group us
1
Pros:

nothing

Cons:

everything

2026-02-25 via Nuitee
H
Havenar couple us
10
nic stay would stay again
2026-01-29 via Nuitee
M
Marla couple us
1
Pros:

Not very good.

Cons:

I have lodged a complaint. Service was horrendous.

2026-01-20 via Nuitee
G
George family_with_children us
9
Pros:

Location

2026-01-19 via Nuitee
L
Linda couple us
10
Looking for an excuse to stay here again!
Pros:

I think this hotel stay was really great! Check-in was simple and fast. The decor is fantastic. My room was laid out very efficiently. Comfortable bed and exceptional shower.

Cons:

The ONLY thing that I didn’t care for was the lightbulbs in the bedside lamps. Yep, seriously. They felt too “cold” instead of “cozy”.

2026-01-19 via Nuitee
C
Carla family_with_children us
10
2026-01-19 via Nuitee
C
Chelsea family_with_children us
10
Pros:

The location was excellent. It was close to shopping and our family we were visiting.

Cons:

Nothing! The room was clean. The staff was friendly and helpful. No complaints.

2026-01-19 via Nuitee