New Square Patong Hotel

Très bonne expérience et très bon emplacement !!
Hotel propre et personnels très à l’écoute !!

I spent a few days at this hotel. The cleanliness isn't particularly thorough, the staff doesn't seem to be particularly interested and isn't particularly friendly. Sometimes the reception isn't even staffed. The rooms look very worn. The hotel's location is very good, though; you can reach everything quickly on foot.

整體上整潔的，服務員態度一般，算合格的，但房間的沐浴間水力不夠，比較慢！地點方便！

We checked in just passed midnight and booked 2 rooms. When we got the rooms we found blood and other stains on bed linens. Called reception but so one was there and had to go down to find him. Only one person was there to serviced the entire hotel. It took him 1 hrs to run around to find suitable linen and he didn't know how to put them on. We had to help. On top of the corridor wall were paper thin. The worker had to also deal with 2 group of guest shouting and fighting on our floor.
We booked this hotel because of positive reviews., but it looks like since start of 2025. This hotel has gone downhill and undergoing major cost cutting. Definitely not 4 stars. Room condition dirty and rundown. The location was ok.

Great value for the money, checkout can be a bit slow. No frills but satisfied given the price point. As for the hard beds in the reviews, I quite liked the firmer mattress, not uncomfortable by any stretch unless you like a plush mattress.

great

I had problem's with the hotel, they messed up my reservation and even though they knew I had young kid they gave a unsafe balcony. They asked us to check out & check into a new room due to balcony issue 2 days later but when we did they gave the safe balcony room to someone else and told us to go back to the room we stayed in. Their communication and service was rubbish and unhelpful. We did what they asked us to do and we could've just stayed in the same room without packing our bags again and dragging it all out and returning it back to the same room. It was difficult with children.

Très bonne emplacement est assez belles apparemment juste manque de propreté et personnel parfois hautain.

Good! Value for money. Good location. Junceylon shopping mall and Big C is just 1 road across. Many eateries along the hotel street. Bangla street is just few minutes walk away. Beach is also nearby. Very good location. There's gym and pool too.

Patong er der liv i gaden. Og man kan høre larm derfra. Værelset er meget lyt og du kan høre elevatoren DONG ligesom du går i serven/11
Sengene er meget hårde.
Der er kun 5 liggestole ved poolen og der er ikke sol der hele dagen.
Morgenmaden er ok og sødt personale derinde.
Ok for et kort ophold.

The hotel is clean and good. Guests can borrow towels for the beach. We got a room facing the parking area which was too loud during the night. The frames of the beds are sharp, people can easily hurt themselves moving around the room.

Hôtel tres décevant les lit sont vraiment inconfortable, l’eau chaude fonctionne pas le temps d’une douche complète ces choses on rendu mon séjour médiocre dans cette hôtel

Das ist kein 4-Sterne Hotel. Es ist extrem laut. Die angestellten sind nicht unfreundlich, beachten einem jedoch nicht. Die Auswahl am Morgenbuffet ist sehr beschränkt - zu wenig für 4 Sterne. Die Zimmer sind extrem laut. Man hört JEDEN ton vom Flur. Die Zimmernachbarn welche sich über 4-5 Zimmer aufteilen, lassen die Türen offen, im Korridor und zwischen den Zimmern wird herumgeschreien, herumgerannt und die Türen zugeknallt. Das hört man auch stockwerkübergreifend. Reklamation bei den Verursacher sowie bei der Rezeption halfen nichts. Im Fintness keine Tücher, extrem unsauber. Der Schrank im Fintness welche auf den Hotelbildern noch Tücher hatte, war leer. A/C wird teilweise nicht in Betrieb genommen, eine Fernbedienung fehlt. Für mich nie wieder.

SOLALA, nicht sehr freundlich am Empfang, nicht Thaïlande entsprechend.
Könnte sauberer sein.
Beim check-out wollten die Damen uns für schmutzige Kissenhüllen verantwortlich halten.
Wir werden nicht merci kommen.

2 günlüğüne tuttuk otelimizi beğenmezsek başka otele geceriz diye düşündük ama beklentimizi karşıladı ve 4 gece daha uzattık. Şehir merkezine barlara alışveriş yerlerine oldukça yakın yürüme mesafesinde. En güzeli de odanıza gelince rahat ve sessizce uyuyabiliyorsunız

Trust me you don’t want to chose this hotel for upcoming stay in Patong! You will be utterly disappointed. Travelling 60+ countries this hotel takes award for being the worst!!!

We booked 2 rooms and paid for 4 adults. However they charge you extra fee of 1000 to 500 Baht if you get an extra guest. Even though the total number of adults is only 2 per room.

Before booking we had checked and they posted on Tripadvisor no joiner fee, if adults per room are not more than 2. They will lie on your face and deny the policy.

They exhorted 500 Baht from my friend in middle of the night, fighting with him. We felt helpless and disgusted with their behaviour. While checking out 2000 deposit they took, they refunded only 1000. This was the same case with most of the customers. Every checkout we saw people were fighting.

There are better hotels in vicinity, pay a little more and have peace of mind. You don’t want to ruin your holiday coming here.

Other issues are as below:

1. Rooms don’t have concrete walls. So if you talk in one room, you can clearly hear in next.

2. When you come at 3pm to checkin (standard checkin time 2pm) they will tell room not available and give by 8pm. Checkout they will cut off your power at sharp 12noon.

3. It is very far from important areas of Patong. Walking will leave your feet sore and 100-200 Baht you save staying here, will go in taking foot massages everyday 😊

Generally clean, just water pressure not enough in the shower in the room I am staying

This hotel is everything you need!! It was in the perfect spot, it is near everything! The staff is great & the hotel has some amazing views! I really enjoyed my stay that I extended! I highly recommend it!!

Bien dans l’ensemble.
Hôtel est proximité du grand centre commercial et la ville.
La chambre est propre,
À conseiller !

Prima accommodatie
Zwembad viel alleen een beetje tegen
Maar verder prima in orde
- snelle in en uitcheck
- kamer tot 18.09 bijboeken was geen probleem