Kautaman Hotel

Hotels
8.5 (19 reviews)
Jln. Sultan Hasanuddin No.23, Cakranegara Barat, Cakranegara , Mataram , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Car hire
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Central location
Clean large rooms
Great amenities
Cons:
Noisy due to proximity to mosque

Categories

Cleanliness
7.89
Rooms are clean and comfortable, but noisy, impacting tranquility.
Service
8.86
No specific mention, but expected to be standard for this hotel tier.
Location
8.9
Very central location, easy access to nearby attractions.
Room Quality
8.85
Beautiful big bathrooms and clean comfortable beds.
Amenities
8.38
Great bathroom and pool facilities.
Value for Money
8.34
Considered overall good value for the quality provided.
Food and Beverage
8.39
No specific mention, but standard quality for this hotel tier.
Overall Experience
8.36
Overall a good experience despite minor noise issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-23 08:09

Property Description

City Views and Modern Comforts
Experience the bustling city of Mataram from the comfort of Kautaman Hotel. Enjoy city views from our air-conditioned rooms equipped with modern amenities like free WiFi, flat-screen TVs, and private bathrooms.

Convenient Facilities
Benefit from free private parking and paid airport shuttle service during your stay. Our hotel offers a restaurant serving delicious meals, and our friendly staff are fluent in English and Indonesian to assist you with any needs.

Explore Nearby Attractions
Located near Narmada Park and Teluk Kodek Harbour, Kautaman Hotel is the perfect base for exploring the area. Don't miss out on visiting these attractions during your stay with us.

Book your stay at Kautaman Hotel now and immerse yourself in comfort and convenience during your visit to Mataram.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LOP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 10 years old stay for Rp 175,000 per person per night when using an available extra bed.
    People 11 years old and over stay for Rp 210,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 19 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 8.85
Amenities: 8.38
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.36
A
Ahmed • couple • gb
10
2025-09-20 • via Nuitee
W
Wendy • couple • nz
10
Very central location. Clean large rooms with great bathroom and pool
Pros:

Beautiful big bathrooms and clean comfortable beds

Cons:

Noisy as next to mosque

2025-09-19 • via Nuitee
E
Elaine • solo traveller • au
9
Friendly staff and nice hotel.
Pros:

Nice inside the hotel and friendly staff.

Cons:

Not too close to town centre.

2025-05-23 • via Nuitee
C
Clint
8
Pros:

Nice place in the city

2025-02-23 • via Nuitee
C
Clint
10
Pros:

Place was perfect and affordable

2025-02-15 • via Nuitee
H
Hideki • solo traveller • jp
7
Good
Pros:

Breakfast is fare. Staff is friendly.

Cons:

Shower is not hot. Neighbor mosque sound is very strong (In the very early morning).

2024-07-02 • via Nuitee
J
John
10
Pros:

Great place to stay! Very clean, nice beds, clean bathroom! Decent pool area and a little gym with dumbbells and a couple machines. Great value here! We Would definitely stay again.

2024-06-27 • via Nuitee
C
Callum • review category business travellers • nz
6
Pleasant
Pros:

The pool was great, room was spacious, comfortable bed

Cons:

Room smelled like cigarette smoke when we entered, staff were quite unhelpful even for very basic questions like asking to refill water, swap something small in our breakfast, or when ordering food. Maybe it was the language barrier but it didn't really feel that welcoming. The stay was alright, but we expected more for a 3 star hotel

2024-05-27 • via Nuitee
C
Chaïmae • young couple • be
9
Superb
Pros:

Totally recommend. Very clean and comfortable rooms. Nice and helpful staff. Good restaurant. The gym and swimming poor were very nice too. Location is great.

Cons:

The fridge turns off when you leave the room, which is an issue if you leave fresh food inside.

2024-05-07 • via Nuitee
C
Christian_br • family with young children • ca
10
Exceptional
Pros:

The breakfast and the staff

Cons:

Nothing

2024-03-17 • via Nuitee
H
Helen • family with young children • ca
9
Superb
Pros:

The staff are so friendly

2024-03-08 • via Nuitee
A
Anis • family with young children • my
9
Superb
Pros:

Good location very clean the staff is friendly and easy to access

2024-02-27 • via Nuitee
A
Amelia • young couple • gb
6
Pleasant
Pros:

clean, spacious rooms. toiletries, towels & slippers changed daily

Cons:

Some staff were polite however we did feel quite judged whilst staying there by them, not helpful with our queries but unsure if it was due to the language barrier.

2024-02-08 • via Nuitee
F
Florian • group • fr
8
Very good
2023-09-09 • via Nuitee
T
Tom • solo traveller • fr
10
Exceptional
2023-08-21 • via Nuitee
C
Christiaan • with friends • nl
6
Ok.
Pros:

Very nice staff. We didn’t like George tho.

Cons:

Almost the whole day very annoying noises around the hotel. No fohn. Also in front of our window was a bright light.

2023-08-06 • via Nuitee
C
Carol L
10
Very nice hotel
Pros:

We enjoyed this hotel. The staff was friendly and helpful.

2023-04-26 • via Nuitee
N
Nur • family with young children • id
8
Very good
2022-09-23 • via Nuitee
A
Alex
6
Lovely, except noisy
Pros:

This is a very good looking hotel with a very pleasant room. Breakfast for 60K was very good food.Location is great. However my personal experience after three nights was that it is unusually noisy, with noisy guests in the corridor into the early hours. I admit the guests noise is probably not the hotels fault. However also there was builders noise adjoining my room, banging on my wall during the day. This was the hotel's builder, they seem to be making an extension. In my opinion this noise level is not at all friendly to the customer.

2021-09-08 • via Nuitee