Grand Town Hotel Mandai

Hotels
Independent
3.4 (3 reviews)
Jalan Poros Makassar - Maros, Mandai, South Sulawesi, 90552 , Mandai , ID

Facilities

Meeting rooms
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Breakfast available (surcharge)
Meeting rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Helpful breakfast cook
Cons:
Pool not as advertised
Extra charges for amenities

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel.
Service
8.3
The staff received high praise for being friendly and helpful.
Location
8.1
Convenient location for the airport and Rammang Rammang.
Room Quality
7.8
Rooms were comfortable, but some guests mentioned maintenance issues.
Amenities
7.2
Some guests highlighted amenities like the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Mixed reviews on the pricing, with some guests feeling it was high for the services provided.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback, with a suggestion for more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 12:03

Property Description

Experience comfort and convenience at Grand Town Hotel Mandai, where modern hospitality meets local charm.

Recreation and Relaxation
Unwind at our inviting outdoor pool or take in stunning views from our terrace and lush gardens, perfect for both relaxation and social gatherings.

Exquisite Dining
Savor culinary delights at our on-site restaurant or enjoy 24-hour room service featuring local cuisine. Our breakfast options are freshly prepared and served daily from 6 AM to 10 AM.

Unmatched Convenience
Stay connected with complimentary Wi-Fi throughout the property. Our helpful 24-hour front desk, airport shuttle service, and free self-parking make your stay hassle-free.

Book your getaway today at Grand Town Hotel Mandai, where unforgettable experiences await!

Important information:

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and a banquet hall.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

See all policies

Location

Guest Reviews

3.4
Based on 3 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
S
SUMARNI
4
Pros:

Katil dan bantal berbau seperti tidak di cuci. Dinding hotel banyak kulapuk.

2024-04-13 via Nuitee
M
Margreet
4
Pros:

Een muf ruikende kamer zonder ramen, geen luchtverversing. Zeer ongezond

2022-11-05 via Nuitee
K
Kanta
2
Mitchelleという受付の対応が最悪でした
Pros:

チェックイン時、ホテルドットコムからの連絡がきていないと言われた。そこでMitchelleという女性が登場。ホテルから状況確認するようにお願いしたところ、自分でカスタマーセンターに電話をして確認しろとの一点張り。渋々自分で電話したところカスタマーセンターからホテルに連絡してくれることになり、その後チェックインできた。
相当待たされたあげく、Mitchelleからは謝罪もなく、最悪な印象でした。二度と泊まることはないし、経営者はスタッフのサービスの質を上げる教育をしてほしいです。

2018-04-04 via Nuitee