Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Excellent central location (close to restaurants, bars and the sea)
Very helpful and friendly staff/administration
Comfy beds and good AC
Clean swimming pool
Good WiFi and laundry service
Safe environment
Cons:
Serious cleanliness issues reported (mold, stains, dirty bathroom)
Intermittent/weak hot water
No hairdryer or iron available
Owner unresponsive/avoiding direct contact in one case
Some rooms/furnishings need updating or thorough cleaning

Categories

Cleanliness
4.5
Reports of serious cleanliness issues in one review (mold on walls, stained furniture, dirty bathroom) though pool was noted as very clean in another — overall poor cleanliness with health concerns noted.
Service
9.5
Staff and administrators repeatedly described as very helpful and friendly; some issues with the owner avoiding contact in one review but later resolving the booking — overall strong service from staff.
Location
9.8
Multiple reviews praise the location (central, very close to restaurants/bars and the sea) — excellent and convenient location.
Room Quality
8.9
Beds frequently described as comfy and rooms have necessities; some reports of stained furniture/linen in one negative review — generally good room comfort but mixed upkeep.
Amenities
8
Positive notes: clean pool, good AC, WiFi and laundry service. Negatives: no hairdryer or iron, intermittent/weak hot water reported — decent amenities but some key gaps.
Value for Money
8.6
Described as an excellent budget option by some guests but one guest felt prices were too high for the poor condition; overall leans positive for value.
Food and Beverage
8.4
Standard quality for this hotel tier (not mentioned in the reviews).
Overall Experience
9.5
Many guests report a very positive stay (friendly staff, great location, comfy beds), but there are serious negative outliers due to cleanliness and owner responsiveness; overall experience remains positive for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-07-06 03:21

Property Description

Luxurious Accommodation
Casus Dream Hotel, just steps away from the pristine Trawangan Beach, offers air-conditioned bedrooms with en suite bathrooms and free Wi-Fi. Each unit includes a personal safe, minibar, and a flat-screen TV for ultimate comfort.

Relaxation and Entertainment
Guests can unwind on private terraces, enjoy spa services, or take a dip in the outdoor pool. The hotel also provides tour assistance, ensuring a memorable stay.

Convenience at Your Fingertips
Located near Gili Trawangan Harbour, the hotel offers easy access to various attractions. With a 24-hour front desk, babysitting services, and bicycle rentals, guests' needs are always met.

Book now to experience luxury and convenience at Casus Dream Hotel!

Important information:

Please note that the property requires a deposit payment. Staff will contact guests directly for payment instructions.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 4.5
Service: 9.5
Location: 9.8
Room Quality: 8.9
Amenities: 8
Value for Money: 8.6
Food and Beverage: 8.4
Overall Experience: 9.5
F
FRANZ • couple • de
8
2026-10-16 • via Nuitee
K
Ken • family_with_children • us
1
Owner kept our $ after promising a refund
Pros:

Convenient and mostly clean.

Cons:

We booked 4 nights in a family suite for $500. After paying and checking in, we tried to take showers, but there was no water. Manager tried to fix the problem, but couldn't. After 45 minutes of trying, we left and found another hotel. The Casus owner said he'd reimburse us our payment, then went silent. Stay elsewhere. Owner is deceptive.

2026-10-16 • via Nuitee
A
Andrés • solo_traveller • es
7
Pros:

Personal muy amable, controlaban el inglés. Pudimos alquilar bicicletas en el propio alojamiento por 5€. Tiene piscina, buen aire acondicionado y limpieza aceptable. Está cerca de una de las calles principales, pero al estar en un callejón no es muy ruidoso.

Cons:

El aseo un poco destartalado. La piscina no estaba demasiado limpia.

2026-10-15 • via Nuitee
B
Bruno • extended_group • es
9
Completo relax
Pros:

La piscina era increíble. El personal muy agradable y atento con todas nuestras necesidades. La amplitud de las camas era correcta y el funcionamiento del aire era perfecto también.

Cons:

El baño no tenia mampara ni cortinas, y eso provocaba que se mojase todo el suelo. Por las noches se escuchaba mucho el sonido de fuera, sobre todo el de otros clientes.

2026-10-07 • via Nuitee
A
Alejandro • extended_group • es
8
Cercano al ferry y muy buena relación calidad precio
Pros:

Cerca del ferry y la gente muy amable, llegamos dos dias mas tarde por nuestra culpa y nos dejaron estar otro día en el hotel sin sobrecoste.

Cons:

Nada que mencionar. El sitio esta algo viejo pero bien mantenido.

2026-10-07 • via Nuitee
J
Juan • solo_traveller • es
9
2026-09-19 • via Nuitee
P
Paula • extended_group • es
5
2026-09-13 • via Nuitee
V
Valerie • solo_traveller • fr
8
2026-09-12 • via Nuitee
P
Pablo • extended_group • it
8
2026-09-07 • via Nuitee
I
Ivan • solo_traveller • mt
8
Pros:

Great location, friendly staff, all the basics you need for a short stay.

Cons:

There was some issues with water during our stay

2026-09-05 • via Nuitee
M
Madison • solo_traveller • sg
8
A great little homestay!
Pros:

Perfect location near bars and restaurants but quiet. Room was large and comfortable, staff were very friendly. Pool was nice too.

2026-09-05 • via Nuitee
S
Sanchez Morata • extended_group • es
10
2026-08-31 • via Nuitee
I
Ilyas • family_with_children • be
1
2026-08-27 • via Nuitee
J
Jilda • couple • au
4
2026-08-27 • via Nuitee
J
Joel • extended_group • es
10
2026-08-26 • via Nuitee
M
Mattia Norma • solo_traveller • it
9
2026-08-24 • via Nuitee
M
Magda • family_with_children • pl
9
Pros:

Miły pomocny zaangazowany personel, super organizacja, mozliwosc wynajęcia bezpośrednio z obiektu skuterow , organizacja wycieczek. zdecydowanie polecam

2026-08-24 • via Nuitee
A
Anthony • couple • fr
10
2026-08-18 • via Nuitee
D
DavinaBriers • solo_traveller • be
8
Zeker en vast waar voor je geld
Pros:

We betaalden slechts 15 euro per nacht voor 1 kamer. Voor die prijs heb je een ruime slaapkamer en badkamer, een koelkastje, voldoende opbergruimte, handdoeken, propere lakens, een droogrekje, goede airco, enz. Vele zaken die echt niet vanzelfsprekend zijn. Personeel is super vriendelijk en locatie is top. Kamer werd proper gemaakt zo vaak je zelf wou. Handdoeken kon je ook omruilen wanneer je wou.

Cons:

De kamers zijn wat verouderd en kunnen wel een opknapbeurt gebruiken, maar voor deze prijs zeker en vast aanvaardbaar.
We hebben er 4 weken gelogeerd en vanaf dag 1 wou mijn man graag een fris biertje drinken zoals aangegeven aan de bar. Dit werd echter pas in week 3 ofzo aangekocht. Jammer, want als ze dat adverteren, moeten ze hier wel wat moeite voor doen.

2026-08-16 • via Nuitee
T
Thomas • solo_traveller • fr
9
Pros:

Bon emplacement près de la plage et commerces

2026-08-16 • via Nuitee