Smith & Western Tunbridge Wells

Room was nice , good shower and comfy bed. We enjoyed are burgers and breakfast was nice 😋

The Smith & Western at Tunbridge Wells has great atmosphere. The decor follows a great theme down in the restaurant. The theme is taken tastefully up to the hotel room we stayed in, which was spotless with a very comfy bed and clean bathroom.

Every member of staff we spoke to were approachable, helpful and so friendly.

The price may seem a little high for the one night we stayed, but you have to take into account, the location, the theme of the venue and that a large breakfast and refillable drinks were included. The menu offered great options and we didn't feel rushed or abandoned even though the place was packed. The food arrived quickly and tasted great. We weren't disappointed at all. It ticked all the boxes and we were happy with the price for the services we were given.

There was some noise in our hotel room from the music in the bar and restaurant, but not enough that it bothered us. Plus, the place closed at 11pm so it was quiet from then on.

Our only issue was the parking. There is limited parking and we did have trouble getting a spot - we checked in on a Saturday afternoon. There is a Sainsbury's car park just behind the restaurant but I'm not too sure about Smith & Western's policy regarding parking in there. Once you're parked and in, it's well worth it. We had a great time and will definitely be back.

Only issue I had was the lack of disabled access.
I am mobilty impaired and whilst I understood that there was no disabled access to the rooms there were no ramps available for use at steps. Portable ramps would be useful. However the staff were extremely helpful

Was nice place cheap good food and drinks and restaurants near

What a fantastic hotel! I had an unforgettable stay here in one of their amazingly decorated, very comfortable 'ranch' rooms. The food was great, staff very friendly and accommodating and easy parking on-site too. This hotel is an amazing experience for any wannabe cowboys or cowgirls!

Came here on the 26th September and asked for GF menu. When I chose something of it I was told they couldn’t do it due to cross contamination in their kitchen. They should re think their menu if they cannot do stuff

I was greeted with a smile, couldnt be happier with my stay. Incredible staff, comfy room and the food is to die for.

Everyone from start to finish was really friendly and helpful. Room were very clean, breakfast was great. Car parking great. Near to everything.
Hotel and bar, great theme, all staff were dressed up, even for breakfast.
We will be back.

An unusual place to stay but a good value & perfect for me. I was on a road trip in the UK and this was my first stop. The hotel is ancillary to a Cowboy & Indian themed restaurant. I arrived before 3pm and had no trouble parking in their lot. A restaurant staff member checked me in and showed me to my room. The room was spacious and the bathroom modern. All the rooms were themed and named after Native American tribes. I was taken aback by that. At least there was an educational statement about the tribe on the wall of my room. The room had a fridge as well as coffee machine and kettle. There was no AC, but a small fan had been provided. The wi-fi worked fine. Reception is not 24/7 — no staff are on site from about 12am to 6:30am. There’s a side door accessible using a fob attached to your room key if you’re coming or going after hours. It sounds like the rooms are always filled in advance, so no need to worry about being there alone. Breakfast was included and one could pick from just about anything in the breakfast menu. The only drawback staying there was that music blared from down stairs until about 11pm so I couldn’t sleep.
The location was great. There’s a Sainsbury and Lidl right there so I could stock up for the rest of my trip. I was also able to walk down to The Pantiles which is close by.

If you’re traveling with young kids this is probably a fun place because of the western themed restaurant (think saddles as barstools).

Great themed resturant, lots of country and western music and items throughout, staff extremely friendly ,food was very very good 5 attended(one child) all enjoyed meal no negative comments, the birthday celebration pudding worth it at £18 and he got a hat for free and balloon at 33 tears old haha, brilliant night well done to a attentive staff, and cheff on great food, front of house you could see wanted patrons to enjoy their night.

Amy our waitress was so lovely, always so smiley and nothing was too much of a bother for her. Would definitely recommend and the food was lovely.

Awesome cowboys and Indian theme great beds Awesome breakfast

Overall good. Half and half on service, first night great, second night different person looked bored at being there.
Shower fittings cheap barely hanging on wall.

Lovely staff, great food. Mattress in Apache had some hard springs. Good value for money with breakfast included. Evening staff were really good with us even though we arrived late, thanks guys.

Great food. Good atmosphere

We spent 2 nights here to use as a base to put our National Trust card to good use. We booked it last minute more for the location and on site parking. Expectations weren’t high for the price paid. Wow- what a gem indeed! We were more than pleasantly surprised by this wonderfully quirky little place. We hadn’t realised it was themed; everything was tastefully done. All Staff were amazing - upbeat, positive and accommodating and it was an absolute pleasure being there. The breakfast was superb (scrambled eggs the best I’ve ever had!) and pancakes to die for. We stayed for an evening meal on the second night - food and atmosphere (especially when a birthday etc was highlighted by staff) were equally fabulous. The room itself was a tad on the small size and some noise could be heard from the neighbouring room on one night BUT everything was catered for with coffee machine, mini fridge, fan and bathroom excellent size and everything clean. Short walk to The Pantiles, shops on the doorstep ( Sainsbury’s etc just the other side of the carpark without imposing on the view from the outside terrace), 6 NT properties to visit all within short driving distance ( highly recommend Chartwell House ( Churchill’s home), Bateman’s (Rudyard Kipling’s home), Scotney and Bodiam Castles to name a few. Think you can tell after reading this - we would highly recommend- loved it. Excellent value for money. Thankyou - and keep up the good work!

The portion of coleslaw is too small and noticeably getting smaller on every visit. A minimal dab is coleslaw on a lettuce doesn’t pair well with an amercican themed decor. (American restaurant serving is quite generous, just saying).
Overall the food was very tasty.

I booked this hotel last minute without really looking into it and didn't realise until I arrived it was themed and when I say themed, with a capital T, these guys took it to the next level.
Country And Western through and through from the Saloon entrance to the saddle bar stools & the named bedrooms to the wagon wheel biscuits in the mini bar! Even the email I received thanking me for my business was addressed "Howdy Partner".
Hilarious!
the service was friendly and attentive the rooms clean and comfortable and the pancake stack for breakfast with a cuppa joe "delicious".
Thanks for putting a smile on my face at the end of a long working day..

S&W has a lot to recommend it. They're very clear about the western theme, so don't be surprised by cowboy hats, choice of music (which was a bit loud but off at 2200)and what's on the menu. Very good value for B&B, plenty of car parking, easy access to Sainsburys and other shops, bedroom a bit small but well equipped with tea and coffee making, fridge and mini-bar, nice crisp bed linen, plenty of storage space; decent size shower cubicle. Plenty of TV channels, though the TV was mounted a bit high for me. Bed was comfy but 13.5 tog duvet in a hot, dry May was way too hot for me. Very decent breakfast and good service. A thinner duvet and quieter music and it would probably be ***** from me.

The Rooms are spotlessly clean and have everything you could need. Very comfortable and good size room. I liked the Western theme. Breakfast was prepared freshly and was a very good size. Very good all round and good value