Pilgrim Hotel

Hotels
9 (767 reviews)
Ross Road, Much Birch , Hereford , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food
Cons:
Cleanliness issues
Limited breakfast options
Noise from adjacent rooms

Categories

Cleanliness
8
Dirty tissue behind bed and mouldy shower described in reviews.
Service
10
Friendly and helpful staff mentioned multiple times.
Location
9.5
Convenient for local attractions and lovely views.
Room Quality
9
Most reviews describe rooms as comfortable and spacious.
Amenities
8.5
Some amenities like dining are criticized for cleanliness and maintenance.
Value for Money
8.5
Good value reported, but some complaints on breakfast pricing.
Food and Beverage
9
Good food experienced, but breakfast options are basic.
Overall Experience
9.5
Guests express willingness to return and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:46

Property Description

Scenic Parkland Setting
Pilgrim Country House Hotel and Restaurant is a picturesque retreat nestled in 4 acres of rolling parkland, offering breathtaking views and tranquility for a perfect getaway.

Local Gastronomy and Walking Trails
Indulge in the excellent restaurant serving delicious Herefordshire produce, and explore the nearby Golden Valley and Wye Valley with scenic walking trails starting right from the hotel.

Comfort and Convenience
Relax in the hotel's cozy rooms, stay connected with free Wi-Fi, and unwind in the stress-free atmosphere while enjoying stunning sunsets from the terraces.

Experience the charm of historic towns nearby and book your serene escape at Pilgrim Hotel for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for £18 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 767 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
J
john • extended_group • gb
7
Just ok
Pros:

Location

Cons:

It was ordinary

2026-06-04 • via Nuitee
W
William • couple • gb
10
Happy peaceful beautiful
Pros:

It is set in such a beautiful place in a lovely old building we will definitely come back. Everything was very nice except you could hear footsteps in the room above, and the mattress was hard.
The sausage and bacon in the cooked breakfast option were real farmers old fashioned food (not wet soggy supermarket stuff) Other clientele were so pleased with the place too it was a happy experience

Cons:

Mattresses

2026-06-01 • via Nuitee
D
DanCTF1986 • Couples
10
Friendly hotel with fantastic food.
Pros:

Had a wonderful time at the pilgrim hotel this weekend. The staff were fantastic. Claire especially on reception and behind the bar was incredibly friendly and helpful.

We dined one evening and the steak was fantastic. One of the best I have had.

The stay was well above what I expected.

2026-05-23 • via Tripadvisor
J
Julia • solo_traveller • gb
9
A lovely few days. Thank you.
Pros:

Exceptionally helpful and friendly staff.
Beautiful views.

2026-05-22 • via Nuitee
N
Nick • solo_traveller • gb
9
A comfortable nights stay
Pros:

Large comfortable rooms, good bar and restaurant.

Cons:

Just starting to look a little dated.

2026-05-19 • via Nuitee
A
Angharad • extended_group • gb
10
Fabulous. We’ll definitely be staying again.
Pros:

Everything about the hotel was fantastic. In particular, my room was amazing (room 3).

Cons:

Nothing, we all loved it.

2026-05-15 • via Nuitee
S
Stephen • solo_traveller • gb
10
Pilgrims progress Would highly recommend.
Pros:

Only 3 stars but would highly recommend easy for hereford, Ross,leominster. Room was spacious bathroom great.nice privacy on patio.staff very helpful cooked breakfast nice and freshly cooked.also good Sunday lunch.

Cons:

Nothing to dislike.

2026-05-11 • via Nuitee
R
Robert • couple • gb
7
2026-05-10 • via Nuitee
R
Rebecca • family_with_children • gb
9
Beautiful locations, large, clean modern
Pros:

Spaces, very clean

2026-05-10 • via Nuitee
D
Duffy • couple • gb
8
2026-05-10 • via Nuitee
M
M2502TOkene • Couples
8
Be aware
Pros:

Warning to people who are gluten free and unable to eat cereals for breakfast you may be charged an extra £6 for a bowl of porridge

2026-05-09 • via Tripadvisor
N
Norfolktraveller_10 • Couples • Norwich, Norfolk, East Anglia, England
8
Good good with friendly staff
Pros:

Wet evening in May, called in on spec for a meal. Staff on the ball, and menu choices very good. Food was excellent with brilliant service. Will call again when in the area.

2026-05-08 • via Tripadvisor
G
Gillian Rogers • family_with_children • gb
8
We was at a family wedding and we was pleased with the location and friendly staff!
Pros:

I did not have the breakfast but the family did and was pleased with it!

2026-05-05 • via Nuitee
S
Samantha • couple • gb
10
Lovely comfortable stay, lovely hotel
Pros:

The staff were very friendly our garden suite was livrly

Cons:

Breakfast wasn’t included

2026-05-04 • via Nuitee
X
Xhesika • solo_traveller • al
5
2026-05-04 • via Nuitee
R
rosiebR7396YE • Friends getaway
10
Worth the detour we made.
Pros:

Big plus, open all day for food. Easy parking and a warm welcome. Fantastic views from the dining conservatory. Extensive menu . Chicken schnitzel, grilled chicken, lasagne, and burger, all rated excellent. Spoilt for choice. A fascinating feature on arrival was a room dedicated to Violette Zsabo, awarded the GC for bravery. A small museum is close by which we aim to include on a return visit.

2026-05-03 • via Tripadvisor
J
Jardine • family_with_children • gb
8
2026-05-03 • via Nuitee
A
Angharad • extended_group • gb
10
Absolutely wonderful hotel and incredible staff. If I could give it 11 out of 10, I would!
Pros:

The location, setup, rooms, facilities and restaurant were absolutely excellent. The staff were all amazing and couldn’t do enough for us. Such a wonderful hotel and I wouldn’t hesitate for a second to recommend the Pilgrim to anyone.

The provision for people with dietary requirements was also fantastic - one of our party is coeliac, and she was amazed that she had so much great choice on the menu both at dinner, and breakfast the next day!

Cons:

Nothing - couldn’t fault a thing.

2026-05-01 • via Nuitee
A
Angharad • family_with_children • gb
10
Perfection. Amazing place, wonderful staff and fantastic for disabled access.
Pros:

I stayed with my Mum before and after a wedding at Dewsall Court. This hotel is in the perfect location - less than 10 minutes drive away, and with recommendations for local taxis to book if needed.

Mum has mobility problems, and the provision for her room was fantastic - great communication beforehand to make sure she had an accessible room, loads of space in her bedroom to comfortably move around, and a really well equipped bathroom that meant she didn’t need to worry about accessibility.

She couldn’t speak highly enough of how comfortable her stay was (and mine too, in my really gorgeous room). Both of us have said it was the most comfortable night’s sleep we’ve had in a really long time!

Breakfast was delicious, and the whole team couldn’t do enough for us. We’ll be back!

Cons:

Everything was amazing!

2026-05-01 • via Nuitee
E
Emma • couple • gb
4
2026-04-28 • via Nuitee