Pilgrim Hotel

Hotels
9 (795 reviews)
Ross Road, Much Birch , Hereford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food
Cons:
Cleanliness issues
Limited breakfast options
Noise from adjacent rooms

Categories

Cleanliness
8
Dirty tissue behind bed and mouldy shower described in reviews.
Service
10
Friendly and helpful staff mentioned multiple times.
Location
9.5
Convenient for local attractions and lovely views.
Room Quality
9
Most reviews describe rooms as comfortable and spacious.
Amenities
8.5
Some amenities like dining are criticized for cleanliness and maintenance.
Value for Money
8.5
Good value reported, but some complaints on breakfast pricing.
Food and Beverage
9
Good food experienced, but breakfast options are basic.
Overall Experience
9.5
Guests express willingness to return and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:46

Property Description

Scenic Parkland Setting
Pilgrim Country House Hotel and Restaurant is a picturesque retreat nestled in 4 acres of rolling parkland, offering breathtaking views and tranquility for a perfect getaway.

Local Gastronomy and Walking Trails
Indulge in the excellent restaurant serving delicious Herefordshire produce, and explore the nearby Golden Valley and Wye Valley with scenic walking trails starting right from the hotel.

Comfort and Convenience
Relax in the hotel's cozy rooms, stay connected with free Wi-Fi, and unwind in the stress-free atmosphere while enjoying stunning sunsets from the terraces.

Experience the charm of historic towns nearby and book your serene escape at Pilgrim Hotel for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for £18 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 795 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
S
Skinner solo_traveller gb
10
Pros:

Beautiful location with stunning views, superb food in the restaurant at very reasonable prices, quiet, comfortable and spacious family room at extremely reasonable price as my son stated for free! We will definitely be back 😄

Cons:

Nothing bad to report. Really lovely stay. If I was going to be picky the only thing I noticed was the size of the towels which were fine for me but anyone larger than 5ft might have struggled.

2026-07-25 via Nuitee
W
Wendy solo_traveller gb
8
2026-07-24 via Nuitee
P
Peter couple gb
8
2026-07-22 via Nuitee
H
Heather couple dk
5
Pleasant, but in need of some refitting in the restaurant areas and garden ; such
Pros:

Nice staff, wonderful views

Cons:

A wee bit shabby

2026-07-21 via Nuitee
C
Christopher couple gb
8
2026-07-21 via Nuitee
M
Marc solo_traveller be
9
Pros:

Zeer vriendelijk personeel lekker eten mooi uitzicht aan de achterzijde grote parking

Cons:

Bij het ontbijt was het spek en worst te droog en te taai kwam toch wel vers uit de keuken

2026-07-20 via Nuitee
S
Shannon couple gb
10
Excellent value for money, lovely staff and comfortable stay
Pros:

The location, comfort of the bed and the helpfullness of staff

Cons:

Non-applicable

2026-07-20 via Nuitee
V
Vernon couple gb
6
Convenient roadside retreat lacking a clear identity
Pros:

A good car park out front. Friendly staff. A spacious room. Pleasing outlook from the rear of the hotel.

Cons:

Decor a bit of a mixture of styles - predominantly 70's/80's wood veneer.
Sanitary fittings tired and in need of an update. Lighting a bit on the dim side.
Bathroom mobility aids (in an upstairs room accessed by staircase) somewhat intrusive.

2026-07-20 via Nuitee
W
Waweru solo_traveller gb
10
Pros:

Staff were friendly and supportive .they reached out to ensure if we need diner we didnt miss it. the rooms were beautful and penthouse was amazing

Cons:

nothing

2026-07-19 via Nuitee
D
David solo_traveller gb
8
Nice setting with pleasant views.
Pros:

Nice setting with pleasant views from the bar and restaurant balcony. Staff were attentive and professional. Would stay again.

Cons:

Nothing.

2026-07-18 via Nuitee
T
Tom couple gb
8
Lovely and cozy retreat in Herefordshire
Pros:

Great hotel for exploring Herefordshire and was perfect for our wedding access to Dewsall Court.

Cons:

Nil

2026-07-18 via Nuitee
C
ChrisP289 Couples Paignton, English Riviera, Devon, England
6
Average hotel in need of modernisation.
Pros:

The Pilgrim Hotel has a big (dusty) gravelled car park which was ideal. Reception was efficient but no offer of help with the luggage - there was no lift.
The room was very spacious, clean and very 1970's. The bathroom had a Triton shower and a plastic shower curtain. It worked. No mixer taps on the bath or sink.
Electric sockets were available but extension leads were in evidence. Not a good look.
Room only at £114. No breakfast.
Violette Szabo room with information. Very good.
There is a lovely restaurant terrace with wide-ranging views and I enjoyed a pint of Butty Bach.
The restaurant had a fair choice of options with curry being the signature highlight apparently. I opted for the pork belly. Very disappointing. There was a thick layer of white gooey fat that had not been rendered. What was left was not a lot! Not good. I mentioned it to the waitress who said she would pass it on to the chef. On reflection she should have mentioned it to the restaurant manager.
This hotel would be brilliant if some investment was made to bring it into the 21st century. Nevertheless it was a convenient stopover heading towards Newport. I can't see it ever changing

2026-07-17 via Tripadvisor
P
Peacock solo_traveller gb
8
Pros:

Tasteful large room

Cons:

Winter duvet in 30 degree heat!

2026-07-17 via Nuitee
G
Goodburn couple gb
10
Lovely beautiful place to stay with great staff and food
Pros:

Very well located. Friendly and helpful staff at reception and bar.
Room lovely and clean

Cons:

View was amazing. Lovely chilled vibe. Food ace .

2026-07-12 via Nuitee
E
Emmaline couple gb
10
2026-07-11 via Nuitee
L
Lisa solo_traveller gb
10
An absolute gem
Pros:

This is a lovely property which feels very secluded despite being close to main roads. The rooms are lovely and quirky, very comfortable and the staff are exceptional - nothing was too much trouble. Great breakfast too, and good dinner menu of sensibly priced locally sourced produce.

Cons:

That I couldn’t stay longer!

2026-07-10 via Nuitee
H
Helga Ostler-Godinho solo_traveller gb
9
Stay on night
Pros:

Lovely big apartment suite, great views and restaurant outdoor area.

Cons:

N/A

2026-07-09 via Nuitee
H
Hayley solo_traveller gb
8
We had a lovely dinner in the evening and were impressed with the level of lovely attentiveness we had from staff with h
Pros:

Fabulous views, home away from home!

Cons:

Other guests woke us up slamming doors but that wasn’t the hotel…you can’t choose your guests.

2026-07-09 via Nuitee
D
Derek couple gb
9
We enjoyed our three day, two night stay at the hotel, conveniently situated to explore Hereford.
Pros:

We didn't have the breakfasts, but enjoyed two evening meals, they were excellent (the Hereford beef steaks especially). The views are spectacular and there were three areas to eat - inside, in the conservatory or out on the decking.

Cons:

Not a great deal, but the bedrooms and bathrooms are dated. They were clean and the bath had an electric shower over.

2026-07-09 via Nuitee
A
Alison extended_group gb
10
Pros:

Staff were amazing, nothing was too much trouble. Loved the evening menu. Relaxed atmosphere, would highly recommend. Big shout to Trevor, Lisa and the bar tender in the evenings

2026-07-09 via Nuitee