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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Scenic Parkland Setting
Pilgrim Country House Hotel and Restaurant is a picturesque retreat nestled in 4 acres of rolling parkland, offering breathtaking views and tranquility for a perfect getaway.
Local Gastronomy and Walking Trails
Indulge in the excellent restaurant serving delicious Herefordshire produce, and explore the nearby Golden Valley and Wye Valley with scenic walking trails starting right from the hotel.
Comfort and Convenience
Relax in the hotel's cozy rooms, stay connected with free Wi-Fi, and unwind in the stress-free atmosphere while enjoying stunning sunsets from the terraces.
Experience the charm of historic towns nearby and book your serene escape at Pilgrim Hotel for an unforgettable stay.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 17 years old stay for £18 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
I did not have the breakfast but the family did and was pleased with it!
The staff were very friendly our garden suite was livrly
Breakfast wasn’t included
The location, setup, rooms, facilities and restaurant were absolutely excellent. The staff were all amazing and couldn’t do enough for us. Such a wonderful hotel and I wouldn’t hesitate for a second to recommend the Pilgrim to anyone.
The provision for people with dietary requirements was also fantastic - one of our party is coeliac, and she was amazed that she had so much great choice on the menu both at dinner, and breakfast the next day!
Nothing - couldn’t fault a thing.
I stayed with my Mum before and after a wedding at Dewsall Court. This hotel is in the perfect location - less than 10 minutes drive away, and with recommendations for local taxis to book if needed.
Mum has mobility problems, and the provision for her room was fantastic - great communication beforehand to make sure she had an accessible room, loads of space in her bedroom to comfortably move around, and a really well equipped bathroom that meant she didn’t need to worry about accessibility.
She couldn’t speak highly enough of how comfortable her stay was (and mine too, in my really gorgeous room). Both of us have said it was the most comfortable night’s sleep we’ve had in a really long time!
Breakfast was delicious, and the whole team couldn’t do enough for us. We’ll be back!
Everything was amazing!
Staff were really friendly at check in and check out. The location was great on a main road and not noisy at all.
The rooms need serious updating. We stayed in a ‘deluxe’ king room and it was definitely not worth the £100 a night we paid. The bathroom especially was very old and grubby. Poor water pressure electric shower over a bath with a curtain and black mould on the tiles. The toilet flush button was cracked, the floor was very creaky and the door and bin both looked in need of a good clean. The door and lock to the room didn’t feel secure at all, there was a big gap at the bottom giving zero sound proofing to the hallway. The walls were also thin to the point you could hear the tvs and other guests snoring either side and the creaky floor boards made us feel like we had to be careful every time we walked around so not to disturb the rooms below. (The ONLY free plug socket was at ground level on the opposite side of the bed which was very inconvenient for charging phones) Overall no feeling of privacy at all and definitely not worth the price we paid.
While I appreciate the hotel’s response to my complaint, I feel there’s no alternative now but to share my experience for other guests to see before they book this hotel.
Yes there was a storm and the weather was poor leading to power interruptions, but that does not excuse the way the situation was handled. I was left in a very cold room, and despite being provided with portable heaters, the conditions remained uncomfortable.
More importantly, what has not been addressed at all is that I was effectively told I could leave the hotel during the night, in severe weather, at the age of 71. This was extremely distressing and, in my view, unacceptable.
I did not feel cared for or supported as a guest. Regardless of external circumstances, a hotel has a duty of care to ensure guests feel safe and are treated with respect.
I hope the management reflects not just on the technical issues that evening, but on how situations like this are handled, particularly when dealing with older guests.
Unfortunately, this experience has left me unable to recommend the hotel and we will no longer visiting for meals there like we used to.
Altes aber schönes Hotel mit großem Parkplatz. Die Zimmer waren sehr sauber, das Interieur extra antik gelassen, aber komfortabel. Toller Blick in den Garten! Sehr hellhörig, aber nachts ruhig.
Der Frühstücksraum hatte einen tollen Ausblick.
Sehr hellhörig und der Einstieg in die Badewanne ziemlich hoch.
Lady in reception was exceptionally good
Gym
Food. Excellent and good value
The staff were so friendly, the food is amazing and the whole place has a nice feel to it for a solo female traveller
Nothing
Bed was comfortable. Very warm, glad they provided a fan.
Not a very nice welcoming smell to the room, shower was dreadful for an expensive room I would have expected more. Black mould in the bathroom.
We attended a family meal last week as relatives were visiting from Australia. The Pilgrim seemed like the perfect venue and setting and it was indeed! All the team made us feel very welcome and we all had a fantastic time, the food was served on time and was very tasty indeed. There were some awkward dietary requirements to deal with and the team far surpassed the level of care and attention expected and were very professional and informative on the ingredients used in each dish served.
Once we had finished our food in the separate function room which sat 40 of us very comfortably, we retired to the patio area for drinks as it was a glorious day and wow what a view. A perfect end to a perfect day.
Thank you and we will see you very soon.
Lovely friendly staff
Clean and comfortable
Delicious food
Location and scenery beautiful
Nothing we go every year
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