Pilgrim Hotel

Hotels
9 (781 reviews)
Ross Road, Much Birch , Hereford , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Good food
Cons:
Cleanliness issues
Limited breakfast options
Noise from adjacent rooms

Categories

Cleanliness
8
Dirty tissue behind bed and mouldy shower described in reviews.
Service
10
Friendly and helpful staff mentioned multiple times.
Location
9.5
Convenient for local attractions and lovely views.
Room Quality
9
Most reviews describe rooms as comfortable and spacious.
Amenities
8.5
Some amenities like dining are criticized for cleanliness and maintenance.
Value for Money
8.5
Good value reported, but some complaints on breakfast pricing.
Food and Beverage
9
Good food experienced, but breakfast options are basic.
Overall Experience
9.5
Guests express willingness to return and overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:46

Property Description

Scenic Parkland Setting
Pilgrim Country House Hotel and Restaurant is a picturesque retreat nestled in 4 acres of rolling parkland, offering breathtaking views and tranquility for a perfect getaway.

Local Gastronomy and Walking Trails
Indulge in the excellent restaurant serving delicious Herefordshire produce, and explore the nearby Golden Valley and Wye Valley with scenic walking trails starting right from the hotel.

Comfort and Convenience
Relax in the hotel's cozy rooms, stay connected with free Wi-Fi, and unwind in the stress-free atmosphere while enjoying stunning sunsets from the terraces.

Experience the charm of historic towns nearby and book your serene escape at Pilgrim Hotel for an unforgettable stay.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for £18 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 781 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.5
A
Alison • solo_traveller • gb
9
2026-06-26 • via Nuitee
R
Rolls • extended_group • gb
4
Poor
Pros:

Staff unfriendly and very unhelpful at check in.

Cons:

Staff attitude

2026-06-24 • via Nuitee
C
Caroline • couple • gb
8
A most enjoyable and relaxing visit which facilitated our visit to friends.
Pros:

An excellent relaxed informal hotel. We were visiting friends so could mix and match our visit.

Cons:

Friendliness, flexibility, very comfortable bed, good hospitality, location, quiet.

2026-06-24 • via Nuitee
M
Mary • family_with_children • gb
9
Beautiful views and comfortable room
Pros:

Beautiful location, pork belly dinner was excellent, crab salad not so much...I think it was tinned crab

2026-06-23 • via Nuitee
K
Karl • couple • gb
8
Second time visiting the Pilgrim, won’t be the last
Pros:

Food was amazing. Second time we have stayed and it was every bit as good as the first time. Staff are also excellent, friendly and helpful

Cons:

Our room could do with a bit of a refresh but it was clean and comfortable and had everything we needed so it wasn’t a problem.

2026-06-23 • via Nuitee
Z
Zoltan • solo_traveller • ch
10
2026-06-18 • via Nuitee
N
Nicholas • couple • gb
8
2026-06-18 • via Nuitee
J
Julie • solo_traveller • gb
9
Good value place to stay.
Pros:

Our room was large and clean with a view over the fields at the back. Comfortable bed and tea/coffee making items provided. Also plenty of parking.
We ate in the restaurant and the food was very good, staff lovely.

Cons:

The bathroom was a little tired.

2026-06-18 • via Nuitee
D
Deborah • solo_traveller • gb
8
Pros:

Staff were very friendly. Excellent service. Fabulous breakast and stunning views.

Cons:

No plug or chraging point by bed in one of the rooms.

2026-06-14 • via Nuitee
A
Alison • family_with_children • gb
9
Lovely stay, spacious, value. Locally sourced food for menu. Attentive staff
Pros:

Good selection for dietary needs gluten free items, vegan etc

Cons:

Limit on gluten free toast. Regular toast had no limit

2026-06-13 • via Nuitee
A
Anne • solo_traveller • fr
8
I would stay here again. The staff are lovely, the views are beautiful and the food was so good!
Pros:

The food was very very good and certainly good value for money.

Cons:

Perhaps not their fault but I was quite cold the first and second night. The week before my stay had been sweltering so perhaps they turned the boiler off. Then the weather got quite cold, and so I was cold in the night. The third night they told me to turn up the radiators, which I did, although I don't think the one in the bathroom was working (I forgot to tell them that.)

2026-06-10 • via Nuitee
G
Gervase • solo_traveller • gb
8
It met my requirements...
Pros:

Breakfast very good..but I only slept and had B?F..

2026-06-08 • via Nuitee
C
Clare • couple • gb
7
Good value for a one night stay.
Pros:

Good location, countryside setting. Clean accommodation.

Cons:

It’s a little dated could do with a refresh.

2026-06-07 • via Nuitee
C
Claire • couple • gb
8
We had a funeral to attend in Hereford and this was a favourite eatery of our deceased friend.
Pros:

The food was good, the choice at breakfast was excellent. The staff were friendly and helpful. The room was comfortable. Plenty of parking spaces too.

Cons:

The pillows in our room were very uncomfortable, leading to poor sleep on both nights. Overall, the room was good and had everything you may need.

2026-06-07 • via Nuitee
J
john • extended_group • gb
7
Just ok
Pros:

Location

Cons:

It was ordinary

2026-06-04 • via Nuitee
W
William • couple • gb
10
Happy peaceful beautiful
Pros:

It is set in such a beautiful place in a lovely old building we will definitely come back. Everything was very nice except you could hear footsteps in the room above, and the mattress was hard.
The sausage and bacon in the cooked breakfast option were real farmers old fashioned food (not wet soggy supermarket stuff) Other clientele were so pleased with the place too it was a happy experience

Cons:

Mattresses

2026-06-01 • via Nuitee
D
DanCTF1986 • Couples
10
Friendly hotel with fantastic food.
Pros:

Had a wonderful time at the pilgrim hotel this weekend. The staff were fantastic. Claire especially on reception and behind the bar was incredibly friendly and helpful.

We dined one evening and the steak was fantastic. One of the best I have had.

The stay was well above what I expected.

2026-05-23 • via Tripadvisor
J
Julia • solo_traveller • gb
9
A lovely few days. Thank you.
Pros:

Exceptionally helpful and friendly staff.
Beautiful views.

2026-05-22 • via Nuitee
N
Nick • solo_traveller • gb
9
A comfortable nights stay
Pros:

Large comfortable rooms, good bar and restaurant.

Cons:

Just starting to look a little dated.

2026-05-19 • via Nuitee
A
Angharad • extended_group • gb
10
Fabulous. We’ll definitely be staying again.
Pros:

Everything about the hotel was fantastic. In particular, my room was amazing (room 3).

Cons:

Nothing, we all loved it.

2026-05-15 • via Nuitee