Holiday Inn Lexington - Hamburg by IHG

Hotels
Holiday Inn Hotels & Resorts
9 (548 reviews)
1976 Justice Dr , Lexington , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great location with nearby restaurants
Cons:
Bedbugs reported
Breakfast service complaints
Staff rudeness in some cases

Categories

Cleanliness
8.25
Several reviews mentioned issues with bedbugs and maintenance.
Service
9.75
Staff was helpful and friendly, providing excellent customer service.
Location
9.75
Great area with many restaurants around, convenient for travelers.
Room Quality
9.25
Rooms generally described as clean and comfortable.
Amenities
9.25
Hotel includes a restaurant and good amenities.
Value for Money
8.75
High price point for some reviewers, especially for double charges.
Food and Beverage
7.75
Breakfast issues were frequently mentioned, affecting overall satisfaction.
Overall Experience
9.25
Most guests found their stay enjoyable despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:24

Property Description

Convenient Location
Located just 6.4 km from The Arboretum, Holiday Inn Lexington - Hamburg, an IHG Hotel offers easy access to popular attractions in Lexington.

Modern Amenities
This 3-star hotel boasts a range of amenities including a shared lounge, free private parking, a terrace, a restaurant, room service, and a 24-hour front desk. Guests can also take advantage of the free WiFi, indoor pool, and evening entertainment.

Explore Lexington
Guests can explore nearby attractions such as Ashland The Henry Clay Estate and Hunt-Morgan House, or enjoy outdoor activities like cycling. Blue Grass Airport is conveniently located just 21 km away from the hotel.

Book your stay at Holiday Inn Lexington - Hamburg now for a memorable experience in Lexington.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 548 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.75
Room Quality: 9.25
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 7.75
Overall Experience: 9.25
S
Sandy extended_group us
8
Great. Except that lousy bar staff
Pros:

Easy check in

Cons:

The bar staff . They were so rude. Never took our order never acknowledged us. We were invisible. Even
Though we sat at the bar right in front of her.

2026-06-25 via Nuitee
R
Robert solo_traveller us
10
Pros:

All the people were very helpful

Cons:

Just about everything

2026-06-24 via Nuitee
P
Penny solo_traveller us
10
The staff was very nice and accommodating
Pros:

Great location for my destination and exterior property well maintained

Cons:

NA

2026-06-18 via Nuitee
D
Dennis solo_traveller us
8
Good location
Pros:

Good size room and clean

Cons:

AC is really noisy

2026-06-15 via Nuitee
D
DeAnna couple us
7
Good stay for price.
Pros:

Seemed clean and new/ bed slept well

Cons:

Standing water in shower /complacent staff

2026-06-09 via Nuitee
D
Daisy couple us
7
Overall a good stay at a clean hotel, I just wish the room had better ventilation
Pros:

Loved the location of the property, we were in town for a festival and it was the perfect distance away but still had a lot of options directly around

Cons:

Our room was very humid and sticky inside. It had a musty smell that took a few minutes to get used to which made it uncomfortable for a little while

2026-06-09 via Nuitee
N
Nick couple us
10
Pros:

Location

2026-06-08 via Nuitee
J
Julia extended_group us
3
Humid rooms with smokey smell. Cool restaurants around.
Cons:

The room was so humid that the sheets were wet. Their was a mildew smokey smell to the room.

2026-06-06 via Nuitee
B
Brenda solo_traveller us
1
Pros:

Location

Cons:

Had to change rooms due to shower drain didn't work. The bathroom flooded. The room they changed us to had a pair of pants in the corner, as well as floors weren't clean, and our room was much smaller than the one we paid for.

2026-06-06 via Nuitee
V
Virgil couple us
10
2026-06-01 via Nuitee
R
Robin couple us
10
Pros:

Rooms were very clean, spacious and comfortable. Staff was very helpful. Locations was great with lots of shopping and restaurant choices.

2026-05-29 via Nuitee
D
Dennis solo_traveller us
10
2026-05-29 via Nuitee
D
Darrell solo_traveller us
10
Pros:

Location

Cons:

Smoking room
That was given conjection

2026-05-28 via Nuitee
D
Dorothy couple us
7
2026-05-28 via Nuitee
D
Daniel J family_with_children us
6
Stay over on our way to pigeon forge.
Pros:

Convenient location. Staff was nice.

Cons:

Upon entering room it smelled like feet then after a few hours I realized it was the smell of wet dog. Very off putting. Room was spacious. One bed was ok the other was lower and we figured out that the front of the bed was on the floor. Breakfast was a whole thing. No breakfast bar you sit inside the Osaka restaurant and get waited on. One young lady working the floor for everyone. Omelets were good potatoes were good but very salty. Waffles were just frozen ones. Toast was cold and unbuttered although they supply butter but it doesn’t melt on cold toast. Overall not satisfied with what I paid.!! PS we ordered dinner from Osaka and it was pretty good.

2026-05-26 via Nuitee
P
Pamela extended_group us
7
2026-05-26 via Nuitee
K
kerri couple us
10
2026-05-26 via Nuitee
N
Nancee extended_group us
9
Pros:

Did not care for the breakfast. Choices too limited. Food not very good.

2026-05-23 via Nuitee
L
Lynne couple us
10
2026-05-21 via Nuitee
W
William family_with_children us
10
2026-05-21 via Nuitee