Tomakomai Hotel Sugita

Hotels
9.3 (61 reviews)
Omotemachi 4-2-4 , Tomakomai , jp

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Lift / Elevator
Fax/photocopying
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good amenities
Cons:
Room smells of tobacco
Small room size for groups

Categories

Cleanliness
8.59
The common showers are only on one floor and the room smelled of tobacco at times.
Service
9.99
Very friendly and accommodating staff.
Location
9.6
Convenient location near the train station and amenities.
Room Quality
8.55
Rooms were clean, but some smelled of tobacco.
Amenities
9.58
Pleased with the spacious public bath and sauna.
Value for Money
9.04
Affordable price for the quality provided.
Food and Beverage
9.09
Guests enjoyed delicious meals.
Overall Experience
9.99
A very peaceful and comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:21

Property Description

Modern Comfort and Convenience

Tomakomai Hotel Sugita offers air-conditioned rooms with a shared bath for guests' comfort. Each room features a desk, a flat-screen TV, and complimentary toiletries.

Delicious Japanese Breakfast

Start your day right with a delicious Japanese breakfast served every morning at the property, ensuring a delightful culinary experience during your stay.

Convenient Location

Located in Omotemachi, the hotel is close to Chitose and Noboribetsu, with New Chitose Airport just 18 km away, making it a convenient choice for travelers.

Book your stay at Tomakomai Hotel Sugita now for a comfortable and enjoyable experience.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for ¥2,500 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 61 reviews
Cleanliness: 8.59
Service: 9.99
Location: 9.6
Room Quality: 8.55
Amenities: 9.58
Value for Money: 9.04
Food and Beverage: 9.09
Overall Experience: 9.99
Y
Yusuke extended_group jp
8
2026-03-14 via Nuitee
M
Michitoshi solo_traveller jp
6
2026-03-10 via Nuitee
C
Che-Yu family_with_children tw
7
飯店很乾淨,櫃檯親切。地點離車站要走一小段。是溫馨的小型飯店。
2026-03-09 via Nuitee
U
ugolev024 solo_traveller ca
8
Very nice people. Clean place. Extra cost for parking. Ok breakfast at best.
Pros:

L'accueil était très chaleureux. Le personnel était gentils, courtois, serviables et souriants.
C'était propre.

Cons:

La chambre était très petite.
Ils ont fait payé pour le stationnement.
Le déjeuner n'était pas très bon pour quelqu'un qui s'attend à des choix de nourriture occidentale.. Peut etre que ce serait bon pour des locaux. Les lentilles semblaient avariées

2026-03-02 via Nuitee
H
Hiroshi family_with_children jp
8
2026-02-25 via Nuitee
D
Davide couple vn
10
2026-02-22 via Nuitee
H
Ho Man extended_group au
9
2026-02-10 via Nuitee
R
ryuji couple jp
8
2026-02-08 via Nuitee
K
Kathryn solo_traveller au
10
2026-01-30 via Nuitee
Y
Yukari solo_traveller jp
10
連泊にもオススメのホテル
Pros:

40代女性一人旅で利用。
全体的に清潔感◎必要なものはすべて揃っている印象。ハンガーが多めなことと大浴場にも未使用のスリッパが用意されているのはありがたかった。コインランドリーも多めで待ち時間なし、無料洗剤あり。室内干ししやすい設計で乾きやすく、室内の乾燥防止にもすごくよかった。
テレビはYouTubeやTVerなども視聴可能。充電コードも置いてくれている。
苫小牧再訪の際はまた利用したい。

Cons:

机周りを重視する人は作業スペース狭めかも。私は化粧と食事に使うくらいだったので十分でした。

2026-01-27 via Nuitee
M
MIKIO extended_group jp
9
予想以上で〇
Pros:

大浴場がゆったり使用できた

2026-01-20 via Nuitee
Y
Yumi family_with_children jp
4
Pros:

朝食が温かいまま、直ぐに食べれて最高でした。

Cons:

不潔な所もあった。

エアコンでの暖房の取り方は乾燥が凄く不快だった

2026-01-20 via Nuitee
Y
YUICHI family_with_children jp
10
満足できました!
Pros:

とても親切なスタッフの方々でした!
ご飯もおいしかったです!

2026-01-19 via Nuitee
Y
Yi Hui family_with_children tw
8
2026-01-19 via Nuitee
S
Sekiwa family_with_children jp
8
2026-01-19 via Nuitee
S
Saori solo_traveller jp
8
快適でした
2025-12-21 via Nuitee
M
MASANORI solo_traveller jp
9
最高にくつろげる宿。
Pros:

お風呂がゆったりしていて小さなサウナもありくつろげました。また、部屋の設備も充実していました。

Cons:

特にありません。

2025-12-02 via Nuitee
S
Seby solo_traveller ch
9
Pros:

Der Standort war sehr gut, nur wenige Minuten vom Bahnhof oder den Museen entfernt. Alles war sauber, das Zimmer sehr gross, für mehrere Personen geeignet. Das Personal war sehr freundlich.

Cons:

Die gemeinsamen Duschen gibt es nur auf einem Stock. Die Schuhe kann man nicht ins Zimmer mitnehmen.

2025-11-28 via Nuitee
H
Hubert solo_traveller ca
8
Excellent
Pros:

A super friendly front staff, very warm and accommodating welcome, as well as the checkout was exceptional kind.
Nice little place, neighborhood had a great ramen and ice cream shop (Sunday open)

2025-10-26 via Nuitee
C
Cameron family_with_children au
9
Family friendly and budget friendly. Convenient location!
Pros:

Hotel is at a good location to train station and amenities. Rooms are clean and comfortable. Staff are kind and friendly.

Cons:

Small room size for 4 adults. They put 2rooms together to create one family room. Small rooms are a common issue in central locations.

2025-10-17 via Nuitee