Hotel Emirates

Hotels
6.8 (36 reviews)
Kyd Street 11/1 Dr.M.Ishaque Road , Kolkata , in

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Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Luxury service
Good overall amenities
Cons:
Small room size
Expectations not met

Categories

Cleanliness
5.41
Specific sentiment from text, or 'Standard quality for this hotel tier' if not mentioned.
Service
7.88
hanno un buon servizio di lusso
Location
7.42
Standard quality for this hotel tier
Room Quality
5.37
camera piccola rispetto alle aspettarive
Amenities
7.9
Standard quality for this hotel tier
Value for Money
6.36
Standard quality for this hotel tier
Food and Beverage
7.91
Standard quality for this hotel tier
Overall Experience
6.18
Standard quality for this hotel tier
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-16 19:05

Property Description

Convenient Location and Modern Amenities

Hotel Emirates in Kolkata offers a prime location near popular attractions like Eden Gardens and Nandan. With air-conditioned rooms and free WiFi, each room also includes a private bathroom and flat-screen TV. Enjoy the convenience of room service, a tour desk, and luggage storage during your stay.

Delicious Dining Options and Multilingual Staff

Start your day with a delicious breakfast buffet offering continental, Asian, and more. The on-site restaurant serves Chinese, Indian, and Seafood cuisine, with vegetarian and halal options available. The friendly staff, fluent in Bengali, English, and Hindi, are available 24/7 at the reception to assist you.

Scenic Views and Comfortable Accommodation

Some rooms at Hotel Emirates boast city views, while all rooms feature cozy bed linen and towels. Relax on the terrace or explore nearby landmarks like Park Street Metro Station and New Market. Book now to experience the perfect blend of comfort and convenience at Hotel Emirates.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

6.8
Based on 36 reviews
Cleanliness: 5.41
Service: 7.88
Location: 7.42
Room Quality: 5.37
Amenities: 7.9
Value for Money: 6.36
Food and Beverage: 7.91
Overall Experience: 6.18
D
Donatini • couple • it
9
Pros:

hanno un buon servizio di lusso

Cons:

camera piccola rispetto alle aspettarive

2026-03-13 • via Nuitee
S
Sumit • young couple • de
8
Very good
2025-03-09 • via Nuitee
S
S • review category business travellers • bd
10
Exceptional
2024-11-21 • via Nuitee
S
S • review category business travellers • bd
10
Exceptional
2024-11-21 • via Nuitee
R
Rakib • young couple • bd
9
Superb
2024-09-28 • via Nuitee
M
Mohanan • solo traveller • in
2
Lousy
Pros:

Except for location I don’t think there’s anything to like

Cons:

Such a congested room for an exorbitant cost. Hotel insisted on advance payment before arrival.

2024-09-26 • via Nuitee
C
Chakrabarti • family with young children • in
6
Pleasant
2024-08-21 • via Nuitee
M
Md • young couple • bd
6
Pleasant
Pros:

Interior is good. Staff behavior is ok. But can be improved.

Cons:

Wash room is very small. No space for shower. If any body smoke outside it comes into thw room.

2024-07-07 • via Nuitee
P
Paul • young couple • bd
8
Very good
2024-06-20 • via Nuitee
K
Kayser • young couple • bd
7
Good location and worth it 👌
Pros:

Good location

2024-05-26 • via Nuitee
M
Mahedi • family with young children • bd
7
Good
2024-05-14 • via Nuitee
H
Hasanur • solo traveller • bd
1
Bad
Pros:

I am deeply disappointed with my stay at this hotel. Despite the considerable amount of money spent, the quality of the accommodations was shockingly poor. The lack of cleanliness was appalling, with a visibly dirty toilet, foul odors permeating the room, and stains present. The bedding and towels were inexcusably dirty, and the discomfort of the bed was only exacerbated by the constant annoyance of mosquito bites. To add insult to injury, the pillows provided were not only tiny but also clearly worn out. This experience did not come close to meeting the standard expected for the price paid, and I would strongly advise against staying here.

Cons:

I am deeply disappointed with my stay at this hotel. Despite the considerable amount of money spent, the quality of the accommodations was shockingly poor. The lack of cleanliness was appalling, with a visibly dirty toilet, foul odors permeating the room, and stains present. The bedding and towels were inexcusably dirty, and the discomfort of the bed was only exacerbated by the constant annoyance of mosquito bites. To add insult to injury, the pillows provided were not only tiny but also clearly worn out. This experience did not come close to meeting the standard expected for the price paid, and I would strongly advise against staying here.

2024-05-12 • via Nuitee
F
Fasalul • young couple • qa
6
Pleasant
2024-05-10 • via Nuitee
I
Irigineni • review category business travellers • in
2
very bad experience
Pros:

very poor ambience, service and response, not at all worth for what we paid, lot of disturbance and very much mass as it is , also it is showing some thing in the site and very congested and not even single chair is availble in the room

Cons:

better to reduce the price

2024-04-29 • via Nuitee
M
Md. • family with young children • bd
7
Good
2024-04-11 • via Nuitee
F
Fairooz • solo traveller • bd
7
Good
2024-03-30 • via Nuitee
O
Ongtanasin • group • th
2
Very poor
Cons:

The worst hotel ever in life
Booking room by using booking.com
On 11 to 12 march reaching room at 02.30 am on 12 march and see the condition of the room this is way hotel giving room to customer.
They told 2 min I have to wait approximately 30-45 min after travel long flight at night. All dust on the top and on the table. unprofessional of giving room to customer
After discuss everything hotel told that giving one puri cholay plate and tea cup of tea as complementary
After one more talk 500 rupees discount unbelievable!

2024-03-12 • via Nuitee
M
Md. • family with young children • bd
6
The Deluxe room is value for money, you get what you can expect in this price range.
Pros:

Of course, the location is good, The room size is good. I've heard the room size was very small from online reviews so I've booked a deluxe double room. The price is a bit higher than the economy room but I find it worthy.

Cons:

Bed bugs, Staff behaviors. The overall cleanliness of the rooms can be improved including pest control so that things like bed bugs cant not hamper guests' sleeping comfort. I find the staffs are somewhat in the middle of being rude to being helpful. Like in the morning about 8 oclock while we were going out, a funky long haired reception guy stopped us and asking for if we are checking out today! it seems he don't let us go out to roam or wanted to provide a verbal warning if we check out today. We let him know that it was only the first day we came in he didn't need to worry about checkout. As a regular traveler in the area, I've stayed in the Grand Hotel, Peerless Inn and similar hotels so I know how a hotel staff in that area behave with guests. So, for me, this was a funny experience, and there are more small things that don't meet with a hotel that hosts international guests. But I think that can be improved over time.

2024-03-06 • via Nuitee
A
Akash • solo traveller • in
1
Bad
2024-02-28 • via Nuitee
S
Sikder • family with young children • bd
7
Good
Pros:

Room amenities are so good.

Cons:

Several time lose wifi connection

2024-02-23 • via Nuitee